ux laws - how to design a great user experience

24
How to design a great user experience ux design laws

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Post on 27-Jan-2015

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11 tips for designing a great user and customer experience

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Page 1: UX laws - How to design a great user experience

How to designa great user experience

ux design laws

Page 2: UX laws - How to design a great user experience

experience architect

Luca Mascaro

Page 3: UX laws - How to design a great user experience

idea

design must improve people’s life

Page 4: UX laws - How to design a great user experience

good

experience

Page 5: UX laws - How to design a great user experience

de•sign [dəzajn]

is a method of problem solving.

Page 6: UX laws - How to design a great user experience

chain

Design ›❯ Experience ›❯ Adoption ›❯ Engagement ›❯ Loyalty ›❯ Profits

Page 7: UX laws - How to design a great user experience

user experience design

design ux, isn’t about tools and processes.

design ux, is a mindset for create things with an experience over peoples expectations

Page 8: UX laws - How to design a great user experience

experience design

Disciplines

http://visual.ly/disciplines-user-experience-design

Page 9: UX laws - How to design a great user experience

ux on consolidated design project like editorial or corporate website

consolidated design pattern and user behavior...

...but there is space for interpreting a superior UX

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example

FastCo

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laws

for a great experience

Page 12: UX laws - How to design a great user experience

1st law

Tell a story

Page 13: UX laws - How to design a great user experience

2nd law

Focus on key experience

Page 14: UX laws - How to design a great user experience

3rd law

Set an expectation

Page 15: UX laws - How to design a great user experience

4th law

Design experiences, not features

Page 16: UX laws - How to design a great user experience

5th law

Set strong, clear, coherent choices

Page 17: UX laws - How to design a great user experience

6th law

Be obvious

Page 18: UX laws - How to design a great user experience

7th law

Add epic point, remove pain point

Page 19: UX laws - How to design a great user experience

8th law

Beautiful for engagement

Page 20: UX laws - How to design a great user experience

9th law

Little big details

Page 21: UX laws - How to design a great user experience

10th law

Fast and fluid

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11th law

Add a touch of magic

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great ux

Set expectation over customer experience.

Deliver better!

Page 24: UX laws - How to design a great user experience

thank you

@lucamascaro

www.lucamascaro.infowww.sketchin.ch