utilizing social media in your business

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2010-11 Florida District Convention Florida Kiwanis … How EEC Can Help Your Business Build Relationships that Matter Presented by: C. Todd Smith www.ctoddsmith.com

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A presentation by C. Todd Smith at the Executive Exchange Summer Networking Event on June 1, 2011. Topics include the basics of inbound marketing, social media, and how Executive Exchange can help build relationships that can benefit your business.

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Page 1: Utilizing Social Media in Your Business

How EEC Can Help Your BusinessBuild Relationships that Matter

Presented by:C. Todd Smith

www.ctoddsmith.com

Page 2: Utilizing Social Media in Your Business

Technology Changes Rapidly

Remember when you said…

What’s that?

.com

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Source: http://mashable.com/2010/07/01/social-media-infographics/

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Although Technology (like Social Media) is

changing how we define and interact with our network,

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The goal is the same -to increase our connections and expand our radius of influence.

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Social Media Eff ect on Traditional Marketing

Paradigm Shift - from “Trying to Sell” to “Making Connections”

Outbound - Traditional or Outbound Marketing is a marketing strategy that focuses on finding customers by building brand awareness through advertising and promotion. Selling is the process and the sale is the goal. You have to have buy, beg, or bug your way in.

Inbound - Inbound marketing is a marketing strategy that focuses on getting found by customers. Marketers "earn their way in" by publishing helpful information on a blog, being recommended by a customer, or being a good corporate citizen of the world.

This relationship with the customer/client is the key to getting recommendations and referrals from the client, which is the gold standard of credibility for your product or service.

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Outbound Marketing is Dying

Radio / Satellite Radio

TV Ads / DVR and Tivo

Telephone / Caller ID, cell phones

Newspaper Ads / Less Readers

Yellow Pages / Google,Yelp, YP.com

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Likeonomics is a term that explains the new affinity economy where the most likeable people, ideas and organizations are the ones we believe in, buy from and get inspired by.

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Word of Mouth AdvertisingMost Trusted by Internet Users

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Social media is not a new way of doing business, but brings us back to the days of our grandparents when businesses were successful based on word of mouth. The store owner had to make every person that walked through the door feel like he or she mattered and thank the customer for their business.

To successfully build meaningful relationships requires that business leaders start really caring about their customers and start thinking like small-town shop owners.

The Thank You Economy by Gary Vaynerchuk

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Inbound Marketing isn’t new, It’s just back in fashion.

Relationship Marketing differs from other forms of marketing in that it recognizes the long term value of relationships and extends communication beyond intrusive advertising and sales promotional messages.

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Good Example of How NOT

to Build Relationships

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The Business Card Graveyard

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How EEC Helps You Build Relationships and Stay Connected

Exclusive Categories

Lead must be submitted weekly -Direct Leads-Face to Face-Doing business with another member

Cost Effective -Compare to Yellow Pages, Direct Mail, and

other forms of outbound marketing

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How EEC Helps You Build Relationships and Stay Connected

History and Stability - Founded 1979

Regular Meetings 2 x per Month

Meetings on the 1st and 3rd Wednesdays provides opportunities to consistently build ongoing relationships.

Ongoing opportunities to participate in EEC Social Media / Blog / Online Member Listing

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www.eecfl.com

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EEC on Linkedin

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EEC on Facebook

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Website/Blog: www.eecfl.com

Ways to Connect with EEC

Meetings: 1st and 3rd Wednesday, 7:30 a.m.

Open Networking Events - Meetings and Socials

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Your network’s reach could

go from this…

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TO THIS!

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C. Todd Smith

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For questions about today’s presentation:

Contact me @:www.facebook.com/ctoddswww.ctoddsmith.comwww.linkedin.com/in/ctoddsmithww.twitter.com/ctoddsmith

407-841-8294

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