utah rental housing journal september 2014

By Cynthia Hale, Esq.

I recently bought a little apart-ment complex up on Capital Hill. While shopping for the right

units to buy, I had the opportunity to walk through a good number of units in the Salt Lake valley. So as an investor, I got a recent first-hand look at some fatal landlord mistakes that may be costing you money.

Likewise, in my law practice I of-ten see landlord mistakes, many of which can be fatal to your invest-ment health, and all of which are eas-ily avoidable. This article is offered as a little refresher (you already know everything I’m going to tell you) to help you avoid these mistakes and bank a profit.

Fatal Mistake #1: Failure to Maintain and Upgrade Your Property

Maxim: The value of your property is determined by the income stream that it produces.

Some investors make the mistake of not putting any money back into their properties. The business philosophy of some of the landlords whose properties I recently inspected, must be to charge low rents so the landlord can justify do-ing the irreducible minimum. This is bad investment logic and often lands you with creepy tenants, government agen-cies looking over your shoulder, and at-torney bills.

If you can spend, for example, $3,000.00 on upgrading a unit and then raise the rent by $100.00 per month, you will have enlarged the income stream of the property by $1,200.00 per year. Us-ing a “10-Cap,” you will have increased the value of your property by around $12,000.00. I know a couple of local in-

vestors who have recently raised rents by as much as $135.00 per unit, by doing exactly this. If your property is in a good rental area so that you’re not over-im-proving, then why would you run down the value of your asset by letting it go to the dogs?

Much can be done with plain old soap and water and elbow grease. As the units turn over, wash and caulk the win-dows, re-stain the doors, acid-wash and caulk the tub and sinks, sweep the side-walks, pull the weeds, etc. These things cost pennies but the improvements can be dramatic, plus the sweat-equity you’ll build and the improved clientele will be well worth the effort.

Fatal Mistake #2: Failure to Treat Your Investment Prop-erty as a Business

Maxim: You’re either making a prof-it, or you’re running a charity.

If you have a tenant who is consider-

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By Scott Watkins, Cambria Property Management

A story is told about a rancher who hired a ranch hand who claimed to be able to “sleep

when the wind blows.” One night a big storm came in. The rancher, in a panic, went out to tour his spread. He found all the gates closed and shut, the barn shut-tered, the animals put away and safe, and all prepared for the storm. When he went to look for the ranch hand that had done it all, he found him asleep. He now understood what it meant to be able to “sleep when the wind blows”. It means you have prepared and have no worries.

Properly winterizing your proper-ties allows you to sleep when the wind blows. Taking appropriate care in the following six areas will help you reduce cost, lower risk, and better maintain your properties.

PlumbingCheck all hose bibs. Unhook and

remove hoses. Wrap any exposed areas with insulation. Look for any exposed pipes outdoors or any indoors that are close to exterior surfaces and wrap with insulation.

Landscaping and RoofsTurn off sprinklers and if possible

blow out the lines with compressed air to decrease freezing and cracking. Be sure to remove all fallen leaves (lots of slip and falls happen on sidewalks with wet leaves) to reduce hazards and not kill the lawn in the spring. Inspect trees and branches around roofs to make sure they aren’t dragging against the building and could do damage. Make sure braches that could hang low when covered with snow are removed as well. Clean out gut-ters and ground spouts so they won’t get clogged and overflow.

HVAC (Heating, Venting and Air Conditioning)

Drain any swamp coolers and dis-connect any water pipes (so they don’t freeze in winter). Scrub the water pan to get rid of grime and moisture. Prepare the furnace by changing filters, cleaning combustion chambers, and making sure any flammable materials are not stored nearby.

continued on page 6

Winterization

Why Landlords Fail: 10 Fatal Mistakes

and How to Avoid Them

2. Ask The Director: Dear Director: Tenant won’t let me in!

5. Troubleshooting Appliances

6. Director’s Message: Annual Renewal Packets Out in October

7. President’s Message: Money Talks: How Pac Donations Help Represent Our Industry

9. House Vote Sinks EPA Water Rule

Utah Economy and Rental Market Conditions Strong

By Dr. James WoodsBureau of Economic ResearchUniversity of Utah Utah’s Economy is strong and get-

ting stronger. This is fueling the residential rental market and

leading to good times for landlords and

property managers for the foreseeable future. Overbuilding is unlikely to be a problem overall, though it may have an impact in some submarkets like sugar-house and downtown Salt Lake City.

Drivers of Utah’s High Growth Rate

There are 6 things that drive Utah’s High Growth rate, which is one of the top in the country: 1 )Our labor market is inexpensive, low cost, with a large sup-ply of high quality workers who stay in Utah because of our quality of life; 2) Our transportation infrastructure is high

continued on page 8

continued on page 4

2 Rental Housing Journal Utah • September 2014

RENTAL HOUSING JOURNAL UTAH

www.uaahq.org Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107

UAA Landlord Guide Provides essential information for understanding basic landlord/tenant law and best practices all in one place. Free with association membership. UPDATED 2014

General Membership Meetings www.uaaGeneralMembershipMeetings.com October General Membership Meeting Topics: Emergency Preparedness Inspections UAA Forms & Contracts

Ogden @ Northern Wasatch Board of Realtors October 28, 7:00 PM Orem @ Century 21/Harmon Building October 29, 7:00 PM Salt Lake City @ UAA Office October 30, 7:00 PM Events

UAA Annual Meeting Nov. 19

Good Landlord Class This class qualifies you for a discount on your business license State wide.* Salt Lake @ UAA Office October 20, 8:30 AM November 1, 8:30 AM Ogden @ City Hall October 9, 8:30 AM October 13, 8:30 AM

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August 2014

Did you know that as a member of the Utah Apartment Association, you are also a member of the National Apartment Association?

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Ask The Director: Dear Director: Tenant won’t let me in!

Dear Paul,I have a tenant who has lived in a prop-

erty for 3 months now. They recently had a leaky faucet and asked me to send over a plumber. When I went over there with my plumber, they insisted that he could go in, but I couldn’t. This made me suspicious, so I gave them a 24 Hour inspection notice a few days later, and when I came by they locked the doors and refused to let me come in. What should I do? Should I just let myself in when they aren’t home?

Linda M.

Dear Linda,I’m sorry that you had a breakdown

of communication with your tenants. It sure sounds like something strange is

going on! As you know, doing regular and thorough inspections is an impor-tant part of being a landlord. Reasonable tenants understand that you are doing inspections not to “catch” them, but to ensure that the property is in good con-dition, find what you need to fix, and give them a chance to bring up any con-cerns that they might have.

Unfortunately, your tenants are not being reasonable. If you are using the UAA lease, you have the legal right to enter the property “during reasonable hours with or without notice.” However, instead of just entering when they aren’t home, I would advise that you serve a “3 Day Notice to Preform Covenants of Lease” form to the tenants, explaining

how they are violating the lease by not letting you in, and that you will evict them if they continue to refuse to allow you to do inspections. If they do not change their minds within the 3 days, I would suggest you get an attorney to help you do the eviction and help you get into the property as soon as possible to find out what they are hiding.

Best of luck!L. Paul Smith

Dear Paul,My husband and I own a duplex that we

have been renting for quite a long time. There are currently two older ladies who live in it, one on each side, who have both been there about five years. The thing is that they just CANNOT get along! They are constantly ar-guing and calling me to complain about the other one. What should I do?

Deanna P.

Having one tenant that is causing problems can be a nightmare, having two is horrible!

The first thing you should do is look into their complaints about each other and see if there is any actual violations of the Lease or of your House Rules. If there is a violation, then serve a “3 Day Notice to Preform Covenants of Lease” on the one who is violating the lease. If you are seeing issues that could be re-

solved by changing your House Rules for the property, then you might want to rewrite your rules in a way that is fair to both parties.

However, you indicate that this might be a long running feud between your tenants, and the last thing you want is to get caught in the middle. If there is no realistic hope for a resolution, you may want to consider notifying both ten-ants that if they don’t start getting along you will not be renewing either of their leases next time they come up for renew-al and finding two new tenants who can get along with each other.

L. Paul Smith

L. Paul SmithExecutive Director,

Utah Apartment Association

If you have a question for the director to be answered here in the Rental Hous-

ing Journal, please send them by e-mail to [email protected]

or mail them to:Dear Director

448 E Winchester Street, Suite 460Salt Lake City, UT 84107

3Rental Housing Journal Utah • September 2014




10 Fatal Mistakes...continued from front page

ably behind in rent, you have forgotten this principle. Most investors don’t buy income property to become do-gooders or change the world. It’s a safe guess that you bought your income property to build wealth by generating an income stream, tax benefits, and the opportuni-ty to increase the value of the property through improvements and apprecia-tion.

Make it a policy to always choose your own charities. Don’t let non-paying tenants nominate themselves as your favorite charity. It’s business. I’ve seen several income property owners driven to near bankruptcy for failing to manage their property as a business. Do not make this fatal mistake. Fatal Mistake #3: Failure to Wear Your Hat as a Landlord

Maxim: Either you run the property, or the property runs you.

You are not your tenant’s mother, fa-ther, best friend, Bishop, Pastor, Rabbi or Social Worker. You are a mere landlord - with a mortgage to pay. Establish a busi-ness relationship with your tenants on Day #1. Your tenants are your custom-ers, and you serve them by providing nice units, good maintenance and service with a smile.

If your tenant asks for several extra weeks to pay the rent, he’s asking for a loan. The tenant is asking you to be his lender. My personal policy is that I don’t make loans to my tenants. I don’t mix the hats of landlord and lender. You need to set your own policy in this area, make it known, and follow it.

If you forget your hat or get confused about which hat you’re wearing, you will soon find yourself listening to hard luck stories, getting entangled in the ten-ant’s personal life, and then being made to feel like a horrible rotten so-and-so for demanding the rent in the face of the ten-ant’s woes.

Get over it. Demand the rent. Collect the rent or replace the tenant. Clean the unit, raise the rent and move on. And do it before you’ve suffered a fatal blow to the pocketbook.

Fatal Mistake #4: Failure to Demand Rent

If someone had hold of your ATM card and was withdrawing money daily from your bank account, you probably wouldn’t listen to sad stories and negoti-ate endlessly to get it back.

Why then, if someone has hold of your rental property and fails or refuses to pay the rent, would you listen to sad stories and negotiate endlessly to get your property back? Do not make this fatal mistake.

Fatal Mistake #5: Failure to Act Promptly

Whether it is a backed up toilet, an electrical problem, a loud party, a non-paying tenant, the presence of unauthor-ized sub-tenants, drugs, or any other un-desirable condition, it is a fatal mistake to neglect to confront the situation and promptly act to remedy it.

If the problem is your responsibility, you want to act promptly to both protect

your property and to fulfill your duty to provide the essential services. It’s a good idea to get familiar with the Fit Premises Act and your local fit premises ordinanc-es, which often compel you to act within a very narrow window of time when essential services that affect health and safety are interrupted.

If the problem is the tenant’s respon-sibility, you want to confront the matter quickly to get it terminated or handled.

Fatal Mistake #6: Failure to Get Good Tenants

To get good tenants in good times, you ordinarily need to own decent, safe and affordable rental units in areas where good people want to live. In the current market however, you’re probably going to have to do more than that to seriously compete.

A combination of the availability of low mortgage interest rates plus an in-crease of new apartments being built, has resulted in an increased supply for first renters, while demand for rental units has remained relatively stable.

Now is the time for all good land-lords to go the extra mile to attract good tenants. “New” is a big seller (as in new carpet, or new blinds, or new paint). “Clean” is also a big seller. My son is studying for a business marketing de-gree, and he opines that in this market landlords might have to actually sell what tenants want to buy - like accepting pets (half of tenants have pets, so if you refuse to allow them you are reducing your market by 50%).

Whatever it is you do, you need to distinguish your units from the crowd and make them desirable. There’s an awful lot of dirty, dingy units to be had out there, and good tenants will likely be turning their noses up at dirty and dingy when so many units are available. These concepts are important to minimize your vacancy rates in this market.

Fatal Mistake #7: Failure to Thoroughly Pre-Screen Pro-spective Tenants

Vacancies and turnover is often an in-come property owner’s largest expense.

In the current market, you might have to swallow hard and take a few risks with prospective tenants that you didn’t have to take in better times. But there’s no excuse for failing to check out the rental history and credentials of pro-spective tenants so that you can honestly assess that risk.

Sooner or later you are going to draw the short straw and get a bad tenant, no matter how scrupulous you are about checking with former landlords, em-ployers, and other references before rent-ing your units. But turnover is one cost of doing business that you can keep to a minimum by your due diligence in pre-screening your applicants.

Fatal Mistake #8: Failure to Be Cheerful and Upbeat About Your Property

Good tenants are looking for a good

home, where they can feel “at home.” They want to know that the unit will be nice to live in, that their lifestyle will be compatible with other tenants in the community, and that the schools, trans-portation, shopping, churches, and jobs suit their needs.

My family once had a property man-ager who was a sourpuss. One day a pro-spective tenant was leaving the property after being under-impressed by the man-ager’s presentation of the unit, when the maintenance man happened to smile at her. The prospective tenant took the op-portunity to ask him how he liked the property. He cheerfully replied that he loved living and working there because it was private and quiet and the neigh-bors and owners were nice people. The prospective tenant walked back into the office and rented the unit.

Make sure you train your employees and staff to smile and be friendly and help tenants and prospective tenants in a way that will reflect positively on your property and make them feel “at home.”

Fatal Mistake #9: Failure to Streamline Your Expenses

Ask for cash discounts. Don’t replace when you can refurbish, cover, resurface or repair.

Use the skill, knowledge and effi-ciency of the Utah Apartment Associa-tion venders whenever possible.

For example, I personally use Sur-faceTech to refinish tubs and sinks and elegantly resurface formica for less than half the cost of new. I use Carpet Liqui-dators for beautiful new carpet and li-noleum remnants for a fraction of new retail prices. I use Precision Appliances for high quality used appliances for a

fraction of new. Cambria does a nice job of carpet cleaning on the cheap. You can also make a dramatic upgrade by re-placing old draperies with PVC blinds from Home Depot very inexpensively. Replacing all screens with new screen material and a do-it-yourself rolling tool from Home Depot is cheap and easy, and makes the property look well kept. Other efficient venders and tricks of the trade abound. Be willing to look in new places for savings and look into different ven-dors often to make sure you are getting the best products and services.

As income property investors we’re willing to put up with a lot of grief in order to make a profit. Reduce the grief and increase the profit by streamlining your expenses. When you use vendors to streamline your expenses, be sure to use UAA vendors first. You can find them in the Yellow Pages of this publication.

Fatal Mistake #10: Failure to Refinance High Interest Investment Loans

Reducing your interest rate by 1% could save you thousands. Current rates on investment properties are still incred-ibly low. Don’t miss this market oppor-tunity to reduce the cost of your debt service. I use Apartment Association member Josh Mettle at First Equity Fi-nancial in Sandy.

I hope this little refresher will help you to avoid these 10 simple but fatal mistakes, which might otherwise pre-vent you from realizing the fun of in-come property ownership and a nice re-turn on your investment. Now, go forth and make a profit!

www.rentalhousingjournal .com



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26180-2014.13.indd 1 3/26/14 5:10 PM

By David Bower, Precision Appliances

Appliances that work make a landlord’s life much easier. When they

operate incorrectly, it can cause headaches, stress and expense. To limit all three, there are some simple troubleshooting techniques you can implement that will help you iden-tify what’s wrong, if it is fixable, and the most cost effective way to deal with the problem. In this article I will cover solutions for refrigerators and stoves. In a future article I will cover other ap-pliances.

Oftentimes when you get a com-plaint about an appliance, you can resolve it quickly by following some of the following techniques and by asking the right questions to find the problem.

RefrigeratorsProblem: Not Cold Enough/Too

Cold.Troubleshooting: Check that the

controls are set in the middle of the dial as a starting point. Allow 24 hours for adjustments to work. Ad-justing controls and waiting solves most problems. If complaint is not cold enough, do they have large fam-ily that may open the fridge a lot? Is the fridge in a hot kitchen or in the

sun? Is it a hot summer? Properly working appliances can sometimes seem not to be under these circum-stances.

Is it too cold or a defrost issue? Are the fans working? In the back near the bottom—check they are on. Make sure the air circulation is not blocked.

Problem: Water in refrigerator.Troubleshooting: This points to

a defrost/drain issue. Or was it just water spilled? Remove back panel and clear drain. Check that the doors are sealing properly.

Problem: Never seems to turn off.Troubleshooting: Newer models

run more than older models. In some the noise is a constantly moving fan, not the compressor.

Ovens/StovesProblem: Light or clock comes on

but oven won’t heat up.Troubleshooting: This is a power

problem. There may only be 110 of power (enough for the clock). You need 220 for stove. Check breakers, cords, and wall receptacles. If it’s a gas oven, check for igniter problems.

Problem: Door won’t open.Troubleshooting: Self-clean cycle

needs 2-5 hours to cool down before it will unlock. Already forced it open with a crowbar? Buy a new range!

Problem: Cracked top or the door

hinge is bent.Troubleshooting: Cracked top

comes from something being dropped onto the hot surface; if the door hinge is bent someone used it for a seat or a ladder. In either case, replace the stove.

Problem: Fireworks in the oven.Troubleshooting: The heating el-

ement is burned out. This can be a simple fix, but make sure the stove is unplugged!

Problem: Oven temperature is wrong.

Troubleshooting: Check oven temp with an oven thermometer. Some ovens can be adjusted—check your tech sheet to see how to adjust digital controls, or check the temper-ature control know for minor adjust-

ments.Problem: Burners are constantly

not working.Troubleshooting: This is from

someone consistently “boiling over” when cooking. The receptacles or plugs for the burners get wet and short out.

David Bower owns and operates Precision Appliances and specializes in selling and servicing gently used

appliances. For more information about classes that Dave teaches or informa-

tion on appliances, visit his website at www.saltlakeprecisionappliance.com or

call 801-972-7033.

Troubleshooting Appliances



Annual Renewal Packets Out in OctoberDirector’s Message:

By L. Paul Smith, Executive DirectorUtah Apartment Association

In the month of Octo-ber UAA members will re-ceive their annual renew-

al. With the renewal packet will be loads of information on the amazing benefits of being a UAA member. Approximately 90% of members will renew (the vast ma-

jority of those who don’t are ones who sold their property or left the business). It is an exciting time!

In renewal packets will be all sorts of information about how the UAA protects the rental housing industry from govern-ment overreach and has helped assure we are in the top 5 states in America to be a landlord and property manager. There will also be information about many of the new resources the association pro-vides to members and our industry and

our very exciting history. Be sure to pour over those materials and renew quickly.

The History of the UAA and what it has accomplished for the rental industry is nothing less than phenomenal. Just in the past 12 years we have grown from 450 members to almost 4,000. The gov-ernment affairs successes of the last 12 years have been significant and stagger-ing. We hope you that whether you have been a member for many years or are just learning about the UAA that you will

support the organization that support, services and protects landlords and prop-erty managers. If you would like more information about the UAA or would like to tap into the cumulative resources of 4,000 members and over 80,000 units (membership today) and 80 years of ex-perience, call us at 1-888-244-0401.

448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107

Ph: (801) 487-5619Fax: (801) 484-8649

www.uaahq.org

utah aPartment assOciatiOn

Doors and WindowsCheck all doors and windows that

they close properly and seal. Inspect weather stripping. On single paned win-dows consider double sided insulation tape and plastic to reduce heat loss.

ExterminationIn fall, mice start looking for a warm

place to flee. They can get in holes on your building the diameter of a #2 pencil. Seal any holes with steel wool (so they won’t chew through) then caulk. It may also be a good time to spray for spiders.

MiscellaneousIf you have sump pumps now is a

good time to check them. We inspect and

clean out all of our dryer vents in the fall. Do thorough inspections of the grounds and the building to make sure you aren’t missing anything.

Checking these six things will lead to more peace of mind, less cost and bet-ter maintained properties. And yes, you too will be able to “sleep while the wind blows”.

Scott Watkins is a licensed Real Estate broker and operates Cambria Property Man-

agement, a full service property manage-ment and maintenance service for landlords.

If you are interested in maintenance or property management Scott can be reached at 801-270-5888 or [email protected]

Winterization...continued from front page



By Steve Randall, President Utah Apartment Association

Last month the Utah Apartment Association put on a phenomenal Economic Forecast. We

had the opportunity to hear from world class economists, exciting and innovative companies and an influ-ential National leader in our indus-try.

I had a wonderful time and en-joyed the meeting very much, but I was perhaps most struck by the clos-ing speaker: one of our lobbyists, Mike Ostermiller, who gave a quick summary of how we can ensure that the political process works in a way that is fair to our industry. His re-marks were so good that I thought it would be worthwhile for you to have them verbatim.

“There was a bill proposed during this last legislative session by a very sincere and well-meaning legislator. And what the bill did was it said ‘I want to create enhanced civil penal-ties for landlords who do not return the security deposit in a timely man-

ner. And not only do I want to en-hance civil penalties, I want to double or triple or quadruple the fines that landlords would pay if they don’t re-turn the security deposit. And then I want to create criminal penalties and criminal sanctions for landlords who do not return security deposits.’ For those of us who pride ourselves on staying out of prison, this is a prob-lematic notion to be sure!”

“So we went and met with this legislator and we said ‘look, we un-derstand that you are worried about tenants getting their security depos-its returned, that makes all kinds of sense to us. But please believe us when we tell you that they are not ‘not getting a return’ because of evil, nefarious landlords who are trying to hoard and steal their money.’ Then she said ‘well, why aren’t they re-turning them?’ I said ‘because most of the time, we can’t find them. And this may surprise you to know, Sena-tor, we can’t find them often times because they don’t want to be found, because there is a good chance that they owe us money.’”

“So, we were able to take that bill,

and working with the sponsor of it, we were able to not just amend or change it, but completely overhaul it and replace it with another bill that simply says this: ‘before a tenant can file a lawsuit against a landlord for failing to return their security depos-it, that tenant now needs to come to the landlord, serve the landlord with a five day notice… and say to the landlord ‘you have five more days to give me my deposit, and here is where you can send it. Here is where you can find me.’ That’s a simple so-

lution to a pretty complicated prob-lem.”

“I use that example because I think that it more than any of the other dozens of bills we worked on last year really is a quintessential example of how issues can either re-ally negatively impact your industry and your ability to be successful and make money, or on the flip side how if you do it right public policy can have drastic and profound positive implications on your ability to make

Money Talks: How Pac Donations Help Represent Our Industry

President’s Message:

utah aPartment assOciatiOn448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107Ph: (801) 487-5619Fax: (801) 484-8649www.uaahq.org

Check us out On-linewww.rentalhousingjournal.com

continued on page 9



Visit us atwww.rentalhousingjournal .com

Utah Economy...continued from front page

Growth of Renters and New DevelopmentIt is estimated that in this decade there will be a 30% increase in the number of renters in our market – most of this is from growth, although some is from lower homeownership in the short term. The forecast is for

between 60,000 – 80,000. It is estimat-ed that 40,000 new apartment units will be built in this decade, with the “shadow market,” the term for sin-gle family through 5 unit apartment buildings making up for the other 20,000-40,000 renter households.

Overall, the market has both posi-tive and negative factors in play. On the down side, renter affordability continues to deteriorate and fewer household formations and a decline in net immigration from the reces-sion has reduced demand. However the demographic and economic fun-damentals continue to be strong, the rising housing prices continue to fa-vor the rental market, and the release of pent-up demand and decrease in the “shadow” market mean that overall the market should continue to seem reasonable growth in the near future.

Digested from a Presentation at the 2014 Fall Economic Forecast Con-

ference given by Jim Woods, Director of the Bureau of Economic Research, University of Utah on September 17th, 2014.

quality and optimally located (air, rail and road links are highly convenient and centrally located to many markets); 3) Utah’s population demographic is ideal for economic growth with high growth in prime demographic categories for both labor and consumption; 4) Utah’s fiscal condition and business climate are among best in country; 5) we are a high growth region, which promotes econom-ic growth, and 7) we have a favorable distribution of income, which means we have a large middle class that can afford to consume and is part of the labor force.

Demographics of Utah Renters

The average household size of a rent-er household is 2.82. 60% of renters are families. 40% are non-family. 255 of rent-ers live alone, so one in 4 renter house-holds consists of only one person. 82% are white. 18% minority. About one is six renters is Hispanic (16%). 19% of renters are seniors. 53% of households are 1 and 2 person households while 16% have 5 persons or more.



Money Talks ...continued from page 7

a profit and succeed in your busi-ness.”

“The UAA has done a great job … in really becoming a powerful and influential group up on Capitol Hill. One of the many reasons we have been able to do that is because of your PAC. Your PAC has grown significantly over the last several years, and I would leave you with just this one thing to think about: if you haven’t contributed anything to the UAA PAC for 2014, you should. You should do it today. You should

do it right now. And if you have contributed, you should probably contribute a little bit more. It makes a significant difference in our abil-ity to be effective advocates on your behalf, because if for no other reason we are able to use that PAC money to go to legislators…who get the po-litical process, who understand small business like yours, who understand private property rights, who under-stand the issues you are dealing with and keep them in office. And where there is a legislator who does not

understand that, and wants to harm your business and negatively impact your ability to be successful in your business – we need somebody else to occupy that seat and to go to the leg-islature and do things that are pro-ductive for our overall economy and for your industry.”

“It is your PAC that enables us to do that. I would encourage you in the strongest terms possible to do everything you can within your companies to promote and encour-age participation and even more par-

ticipation in your PAC so that we can continue to grow that and continue to increase the stature that your as-sociation has, not just on Capitol Hill, but around the state of Utah in the political world. And we can use that statue to effect public policy in a positive way.”

By Carole Roper and Jim Lapides Na-tional Apartment Association

WASHINGTON, Sept. 11, 2014 — The House has voted 262-152 to ap-prove a bill (H.R. 5078) that would block the Environmental Protection Agency's (EPA) proposed rule to ex-pand the scope of waters subject to federal regulation under the Clean Water Act. Under the rule, permit-ting requirements and associated costs for multifamily owners and developers would significantly in-crease without necessarily resulting in improved water quality.

Specifically, EPA’s proposed rule

would remove the federal regula-tory connection to waters considered “navigable” and replace it with a broader definition, resulting in fed-eral regulation of virtually all wa-ters, including man-made ponds and ditches. The House-approved bill would instead require EPA to con-sult with state and local regulators to fine-tune a regulation to protect waters that are identified as needing additional federal protection.

Comments from lawmakers have continued to affirm our own state-ments that this is a deeply flawed rulemaking. However, although there was bipartisan support for the

House bill, which was approved Sept. 9, a companion measure in the Senate (S. 2496) is not expected to be considered until after the election. The Obama Administration has indi-cated that it would veto the bill.

Statement from the National Mul-tifamily Housing Council (NMHC) and National Apartment Association (NAA) on the U.S. House of Repre-sentative’s passage of H.R. 5078, the “Waters of the United States Regula-tory Overreach Protection Act”:

“We applaud the House for pass-ing bipartisan legislation blocking the Environmental Protection Agen-cy (EPA) and U.S. Army Corps of

Engineers’ deeply flawed proposed rule that would expand the scope of waters subject to federal regulation under the Clean Water Act. The bill would require EPA to consult with state and local regulators to fine-tune a regulation to protect waters that are identified as needing more fed-eral protection.

“As written, EPA’s proposed rule would result in federal regulation of virtually all waters, including man-made ponds and ditches – ulti-mately, creating significant financial burdens for small businesses across the nation without necessarily any

House Vote Sinks EPA Water Rule

continued on page 10



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ASPHALT SERVICESBig Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626

ATTORNEYArnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600

AUTOMATED GATESCommunity Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010

BANK SERVICESKey Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265

BANKINGWells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237

BACKGROUND CHECKSCoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005

BATHROOM RENOVATIONBath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200

BATHTUB & TILE REFINISHINGMiracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101

Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275

BLINDSDun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

CABLE TELEVISIONOrbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

CARPET AND FLOORINGFibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

CARPET CLEANINGCliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

CLEANING COMPANYAll Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846

COLLECTION SERVICESLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

COLLECTIONSRent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

COMMUNICATIONSA 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

CONCRETEAdvanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

CONSTABLESWasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

CONSTRUCTION Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

DEBT RECOVERYLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990

DEFAULT INSURANCELeaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

DRAIN CLEANINGPrecision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

ELECTRICALAll Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

ENERGY CONSERVATION/SAVINGSQuestar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

FENCINGSimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

FINANCIAL ADVISORMarcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

FIRE EXTINGUISHERSure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

FIRE PROTECTIONSimplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

FITNESS EQUIPTMENTAdvanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

FLAGS, POLES, & BANNERSColonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

FOUNDATION REPAIRDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503

FURNITURE RENTAL & SALESCORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678

GAS SERVICESQuestar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159

GENERAL CONSTRUCTIONDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

GOLF CARSIntermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

GRAFFITI PROTECTIONSuperior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

HANDYMANCasal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

HEATING & AIRAir Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

HVAC SERVICESHumphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

HVAC SUPPLIESContractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

INSPECTIONSAlbion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

INSULATIONPeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

INSURANCEAmerican Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

INTERNETMSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

INTERNET MARKEINGPingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

INVESTMENTSSalt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIGATIONMountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

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improved water quality.“In developing its revised scope

of the Clean Water Act, EPA failed to follow certain regulatory require-ments, did not conduct a sufficiently rigorous peer-reviewed scientific inquiry and relied on a flawed eco-nomic analysis.

“We encourage the EPA to return to the proposed rulemaking in or-der to correct these significant er-rors. This would help ensure that the

apartment industry can continue to meet the demands of our 37.5 million residents and the millions more who will call an apartment home.”

To learn more about the role of the multifamily housing industry in our na-tion's economy, go to www.weareapart-

ments.org

Water Rule..continued from page 9



LANDSCAPE MAINTENANCEAce Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541

LANDSCAPING SERVICESAffordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347

LAUNDRY EQUIPMENTAppliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111

LEAD BASED PAINT REMEDIATIONSalt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077

MAINTENANCE SUPPLIESFerguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941

MANAGEMENT COMPANYHorizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033

MARKETINGScentair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705

MOVE IN GIFTSChelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274

ODOR REMOVALBioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931

PAINTKwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569

PAINTINGAlpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027

Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737

PARKINGParking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803

PARKING ENFORCEMENTDowntown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848

PEST CONTROLAdvanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156

PLAYGROUNDSBig T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782

PLUMBINGBudget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342

POOL & SPA EQUIPMENT & SERVICEAquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707

PRINTINGDelta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999

PROPERTY MAINTENANCEBee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400

PROPERTY MANAGEMENTAction Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572

Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883

PROPERTY MANAGEMENT SOFTWAREAppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700RealPage, Inc . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475

REAL ESTATE SERVICESApartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761

RENT PAYMENTSSteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222

RENTAL LISTINGSDogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .801- 230-4724

RENTAL WEBSITEPropertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661

RENTERS INSURANCEAssurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237

RESIDENT SUPPORTFamily Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110

RESTORATION COMPANIESBelfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363

RETAILShop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880

ROOFINGAmerican Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681

SECURITYAddtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678

SECURITY DEPOSIT ALTERNATIVESureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873

SHOPPING SERVICEShop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693

SIGNSHightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SMOKE FREE MULTI-UNIT HOUSINGSalt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754

SNOW REMOVAL Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197

SOFTWAREReal Page, Inc. . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

SALTThe Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250

SCREENINGThe Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252

SIGNSSign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SUB-METERINGNWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668

TELEVISIONComcast . . . . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475

TRASH VALET & RECYCLINGConcierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306

TREE SERVICEDiamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749

Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996

WASTE REMOVALValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327

WASTE MANAGEMENTAce Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750

WASTE SERVICESBin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676

WATER SYSTEMS Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127

WEBSITE DESIGNB5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020

WHOLESALE SUPPLIERSWilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150

WINDOWSAdvanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000

WINDOWS & DOORSPeachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739

ore people who rent their homes are feeling the finan-

cial squeeze following the recession, with younger renters and people in the West feeling the most “cost burdened,” according to new research from the Carsey Institute at the University of New Hampshire.

The research was conducted by Jes-sica Bean, vulnerable families research associate at the Carsey Institute, and is presented in the brief “Renters More Often Burdened by Housing Costs Af-ter Recession.” Renters are considered “cost burdened” if they spend more than 30 percent of their income on rent and utility costs.

“Increased need among American renters indicates that strong public hous ing programs are necessary to protect individuals from becoming overbur-dened. However, this research also dem onstrates that the lowest-earning house-holds experienced the smallest increas-es in cost burden over time, indicating that without the housing programs al-ready in existence, America’s most vul-nerable households likely would have fared even worse,” Bean said.

The key research findings are as follows:

Nationwide, nearly half (49 percent) of all renters were “cost burdened” in

2010, spending more than 30 percent of their income on housing costs, with the highest rates occurring in the West and in central cities.

In all regions and across all place types, the percentage of renters who were cost burdened increased between 2007 and 2010.

The largest increase in cost-burdened renters occurred in rural places, up 4.3 percentage points by 2010, compared with increases of 3.4 and 2.9 percentage points in suburban places and central cities, respectively.

Renters under the age of 25 were most often cost burdened both pre- and post-recession, with nearly 60 percent of young renters spending more than 30 percent of their income on rent in 2010.

In all regions, the largest increase in the proportion of renters who were cost burdened occurred among those with a household income between $20,000 and $50,000.

The complete Carsey Institute re-port about this research is available at http://carseyinstitute.unh.edu/

CarseySearch/search.php?id=195.

This analysis is based on U.S. Census Bureau estimates from the 2007 and 2010 American Community Survey. Estimates were produced by aggregating information from detailed tables available on American FactFinder.

The Carsey Institute conducts policy re-search on vulnerable children, youth, and families and on sustainable community de-velopment. The institute gives policy makers and practitioners the timely, independent resources they need to effect change in their communities. For more information about the Carsey Institute, go to www.carseyinsti-tute.unh.edu.

The University of New Hampshire, founded in 1866, is a world-class public research university with the feel of a New England liberal arts college. A land, sea, and space-grant university, UNH is the state's flagship public institution, enrolling 12,200 undergraduate and 2,300 graduate students.

10 The Landlord Times - Utah • June 2012

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