using social media for good: mental health, suicide prevention and beyond
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Nedra Kline Weinreich Entertainment Industries Council, Inc. Presented at the Journalism Association of Community Colleges Conference at Cal State Fullerton October 11, 2013TRANSCRIPT
USING SOCIAL MEDIA FOR GOOD:MENTAL HEALTH, SUICIDE PREVENTION AND
BEYOND
Nedra Weinreich (@Nedra, @MediaTEAMup)
Entertainment Industries Council
Our partners:
Radio Television Digital News Association
Introducing Generation Next…
Three $4000 Cash Prizes: Film/TV, Journalism, & Social Media
Recognition at the 2014 PRISM Awards ceremony
Mentoring sessions with industry professionals and mental health experts
A collaborative program with Active Minds, a mental health organization led by college students
Curricular resources for faculty and students
Photo: Mr. T in DC (Flickr)
How can you use social media to make a difference?
1 in 4 will have a mental health issue
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What can you do with social media?
CommunicateConverseConnect Collaborate/Co-CreateConsumer Research
Collect/CategorizeCollective WisdomCustomizeCustomer ServiceCommunity
Photo: http://www.flickr.com/photos/davidkjelkerud/2713789232/
Social media is word of mouth on steroids!
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Photo: http://www.flickr.com/photos/waxypoetic/274724321/
Marketing is dead. We need to create
movements instead.
-Kevin RobertsWorldwide CEO of Saatchi & Saatchi
Photo: http://www.flickr.com/photos/yukatafish/2616061290/
Strategy Roadmap
1. Goals/objectives
2. Target audience
3. Capacity
4. Tools and Tactics
5. Monitor and Evaluate
Photo: http://www.flickr.com/photos/pensiero/230717296/
Step 1: What are Your Goals/Objectives?
Social Media Outcomes
• Listening and learning• Building relationships• Building awareness of issue• Improving reputation of
organization• Motivating content generation
by supporters• Increasing relevant visitor
traffic/page rankings• Increasing perceptions of
social norms• Social support• Taking action
Photo: http://www.flickr.com/photos/theparadigmshifter/85540112/
.75".75"
.75".75"Step 2: Whom Do You Want to Reach?
http://www.flickr.com/photos/hamoid/317021961/
Beth Kanter, bethkanter.org
Slide Credit: wearemedia.org
Step 3: What is Your Organizational Capacity?
Free Puppy! (or is it?)
http://www.flickr.com/photos/psycho-pics/3411848285/
Step 4: Which Tools and Tactics Will Help You Reach Your Goals?
Choose the Right Tools• Listen
– Google Alerts, RSS readers, Twitter Search
• Converse– Twitter, Facebook,
Blogs, G+• Tell Your Story
– Blogs, Twitter, G+, video/photo sharing, podcasts, Pinterest
• Help Supporters Tell Your Story– User generated
content, contests, social network apps, widgets
• Generate Buzz– Twitter, Social news (eg
Reddit), Tumblr, Pinterest
• Build Community– Facebook, LinkedIn,
Twitter, G+, hashtags, Tumblr
• Collaborate/Collect Information– Wikis, social
bookmarking, hashtags
Step 5: Monitoring/ Evaluation
http://www.flickr.com/photos/bionicteaching/3629084631/
• RSS Feed Reader
• Google Alerts
• Blog/News Monitoring
• Twitter/FB Search
• Website/Social Media Analytics
Social Media Tips for
Mental Health/Suicide
Prevention
http://www.flickr.com/photos/waderockett/171688464/
Be Authentic
Photo: http://www.flickr.com/photos/feastoffools/3584066855
Be Relevant
Photo: http://www.flickr.com/photos/brewedfreshdaily89/2824125234/
Love is Louder
Engage in Two-Way Conversation
Photo: http://www.flickr.com/photos/gw1/2666052624/
Language Matters
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Tips for Social Media Content
• Share resources, tips, news, encouragement• Link to reliable sources.• Check links before passing them along.• Don’t only post about mental health when
there has been a violent incident.• Positive stories of hope and recovery are
powerful.• Social interactions reduce stigma.
Building an Online Community
Photo: http://www.flickr.com/photos/mallix/2586969604/
Find Your Fans
Photo: http://www.flickr.com/photos/lafleur/1350302133/
http://www.flickr.com/photos/charliecowins/2083851923/
EnableEvangelists
Online Safety and Privacy
http://www.flickr.com/photos/ell-r-brown/7227970962
Tell Your Story Across Platforms
InvisiblePeople.tv
Social Media Resourceshttp://bit.ly/GenNextSocialMe
dia
• Application deadline: November 30, 2013
• Semifinalists selected by December 6, 2013
• Final projects submitted by February 28, 2014
• PRISM Awards: April 24, 2014
Generation Next Competition
eiconline.org/teamup/gen-next/