using games to effect organizational change
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Using Games to Effect Organizational Change. Approachable Project Management. Introduction. Who are we? Our University Our Roles Who you are. Christina Griffin Director Project Management Office. Bill Koffenberger Director Service Level Management. Adam Donaldson Program Manager - PowerPoint PPT PresentationTRANSCRIPT
PowerPoint Presentation
Using Games to Effect Organizational Change Approachable Project Management
Who are we?Our UniversityOur RolesWho you areIntroductionAdam DonaldsonProgram ManagerBusiness Management & Analysis GroupChristina GriffinDirectorProject Management OfficeBill KoffenbergerDirectorService Level Management
2IntroductionBridge ExerciseUsing games to effect changeRequirements GatheringKnowing what we wantProject Management Process OverviewGWs Project Management Life CycleWrap UpAgenda3Bridge ExerciseUsing Games to Effect Organizational Change
4Usage of Bridge Exercise at GWLets build a bridgeYour company is bidding for the construction - your group will be the project teamThe facilitators consist of:Client Contracting your company to build the bridgeCompany Official Works for your company and represents various departments (HR, Sr. Mgt., etc.)Supplier 3rd party equipment supplierInitiating / Idea Phase5
Analytical estimates are a good start, but usually provide only best case.
Initiating / Proposal PhaseMake sure consideration is given for potential delays.
HINTS80% Rule Team members usually cant give 100%.Reliance on 3rd parties can add uncertainty to a project.
6HINTS
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Planning Phase
Planning is the time to ask clarifying questions.Are all of the requirements completely understood?Role definition and clarification is important.Do you have everything you need to get started?7
Execution / Development PhaseHINTSIs everyone performing their role?Does each role have backup?Ensure the team is communicating status accurately.Protect scope clarify any departure from requirements
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Is someone responsible for overseeing quality?Execution / Testing PhaseHINTSVerify that EACH of the requirements has been met.Ask for preliminary check-point reviews to resolve issues early.
9Final InspectionsTransition to OperationsLessons Learned
Closing / Review Phase
10IntroductionBridge ExerciseUsing games to effect changeRequirements GatheringKnowing what we wantProject Management Process OverviewGWs Project Management Life CycleWrap UpAgenda11Requirements GatheringKnowing What You Want What You Really Really Want
12What You Really Really DONT WantRequirements Gathering
Tacoma Narrows Bridge Circa 1940
13Requirements Gathering
Develop a high-capacity electric bread & bagel toaster with a low to moderate price point.Scope = Lets develop some requirements
14Requirements Gathering
About Requirements Whats not HowsSpecific, Clear and Concise deconstruct into single requirement, easily read and understood, objectiveTraceable / Verifiable if you cannot measure or observe it you cannot test or evaluate the outcomeRelevant & Necessary - must be within / related to the scope of the project or request, critical to operation of the solution15IntroductionBridge ExerciseUsing games to effect changeRequirements GatheringKnowing what we wantProject Management Process OverviewGWs Project Management Life CycleWrap UpAgenda16Project Management ProcessImplementation of the Project Management Life Cycle at GW
17Purpose of the PMLCEmploy a Project Management Life Cycle (PMLC) intended to enable standardization of methodology, documentation, terminology and approval across organizations, while ensuring clear ownership and empowerment of project leadership.18Monitoring & ControllingPlanningExecutingInitiatingClosingBasic Project Life Cycle19PlanningAnalysis,Design &DevelopmentTesting &ReadinessCutover/ Post Go LiveClosingProposalIdeaGO LIVE!ThePMLCInitiatingPlanningExecutingClosingPMI Best PracticeMonitoring & ControllingPMLC Process20Quick summary and review of an ideaDetermine if worth expending resources Begin gathering requirementsProvide detailed proposal of solutionUpon agreement, charter the projectInitiating ProposalIdeaPMLC Process21Planning PlanningDevelop schedule, plans and requirements for implementationAcquire resources and engage the project teamPMLC Process22Transform business requirements / specifications into actionable itemsDesign and develop the planned solutionImplementation (deployment) of the solution, including trainingPrepare to transition project to operationsExecutingCutoverPost-GoLiveAnalysisDesign &Development Testing & ReadinessValidate the solution against the business requirements / specificationsVerify deployment readiness
PMLC Process23Monitoring & ControllingPlanningAnalysis,Design &DevelopmentTesting &ReadinessCutover/ Post Go LiveClosingProposalIdeaSchedule / Resource ManagementChange ManagementRisk ManagementStakeholder ManagementPMLC Process24Closing ClosingReceive approval to close the projectTransition project items to the operational ownerPerform Lessons LearnedPMLC Process25PlanningAnalysis,Design &DevelopmentTesting &ReadinessCutover/ Post Go LiveClosingProposalIdeaPhase Gate ReviewsReviewers are the Executive Sponsors of the projectReceive approval to proceed to the next phaseServes as point to monitor the health of a projectClarify project attributes such as roles, milestones, and schedulesMake major decisions about the direction for upcoming phases
PMLC Process26Analysis,Design &DevelopmentPlanningAnalysis,Design &DevelopmentTesting &ReadinessCutover/ Post Go LiveClosingProposalIdeaPMLC FlexibilityMinimize bureaucracy while maintaining controlsArtifacts for phases can be modified by Gate Review approvalPhases can be combined by Gate Review approvalKey is that modifications must be approved by Gate ReviewPMLC Process27Developing a New Approach to ProjectsEmphasizing Requirements to Increase SuccessUsing Games to Support Implementation of ChangeQuestions?Wrap Up28Continuing the DiscussionThank YouAdam DonaldsonProgram ManagerBusiness Management & Analysis [email protected] GriffinDirectorProject Management [email protected] KoffenbergerDirectorService Level [email protected]
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