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Page 1: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

USER MANUAL

uCustoms

USER MANUAL PHASE 4 – LICENSE (GENERIC) (EXTERNAL USER) 24th February 2017 / Issue1.2

Page 2: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 2 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

DOCUMENT CONTROL

Distribution List

Company’s Name Recipient’s Name Royal Malaysian Customs Department Project Management Office

Brilliance Information Sdn. Bhd. Project Team Project Library

Deliverable Item Yes

Configuration Item No

Revision History

Date Version Issue Change Description

(Chapter/Section/Page changes)

Created/Changed By

09.03.2016 0.1 First Draft ICS

12.08.2016 1.0 First Issue Implemented QC Feedback ICS

09.11.2016 1.1 Second Draft Implemented Changes referring to the application from 09.11.2016 to 16.11.2016

ICS

24.02.2017 1.2 Second Issue Incorporated following change requests referring to uCustoms system from 02.02.2017 to 24.02.2017:

CR - APP - 53 - Inbox Notifications

CR-APP-0074 - REG - Port Customs Station Profile.

ICS

References

Document Number Document Description 13.03.29 SDS Phase 4 License Module (Generic) (External User)

Page 3: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 3 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Abbreviations

Abbreviation Expansion

CBRA Cross Border Regulatory Agency

CSD Customs State Director

Definitions

Brinfo Referring to Brilliance Information Sdn. Bhd.

ICS Referring to Inspection and Control Services

MicroClear® Referring to MicroClear® System

uCustoms Referring to uCustoms Application

Page 4: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 4 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Preface

About this Manual

This User Manual helps to understand and use the License (Generic) Module of uCustoms. It

describes the features of License (Generic) Module, and explains the procedures to be followed for

performing the system functions in the License (Generic) Module.

Prerequisites

The course assumes the attendees are to have basic knowledge on Customs operations and

familiarity with the business terms related to Customs activities. Although this is not an absolute

requirement, lack of basic Customs knowledge and familiarity may affect the learning rate from the

course.

The uCustoms application is a standardized Web Application. Once the attendee learns the basic

functions, using similar features will become easy and intuitive.

During the training, fictitious accounts will be provided for various type of users based on their

specific roles.

Intended Users and their Roles

License (Generic)

Users User Role Description Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier

1. Create and Submit Application for Applicant as Agent License. i. Create License Application. ii. Submit License Application.

2. Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License. i. Create License Application. ii. Submit License Application.

Page 5: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 5 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

License (Generic)

Users User Role Description 3. Create and Submit Application to Use Private Jetty

License. i. Create License Application. ii. Submit License Application. iii. Create Application to Unload or Upload Goods for

Private Jetty License. iv. Submit Application to Unload or Upload Goods

for Private Jetty License. 4. Create and Submit Application For Private Jetty

License. 5. Create and Submit Application to Use Jetty License. 6. Create and Submit Application for Approval for

Exemption from Landing or Loading at Valid Landing Area License. i. Create License Application. ii. Submit License Application.

7. Create and Submit Application for Permit to Carry Dutiable or Restricted Goods by Local Craft License.

8. Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port Limits License.

9. Create and Submit Application for License to Import Cigarette or Tobacco or Liquor or Spirit. i. Create License Application. ii. Submit License Application.

10. Create and Submit Application for Ship Store Supplier License. i. Create License Application. ii. Submit License Application.

11. Create and Submit Application for Is Direct User License.

12. Create Authorization Request. i. View Acknowledgement Document. ii. View Checklist. iii. View Supporting Documents List. iv. View or Upload Documents.

13. Submit Authorization Request Details. 14. Create Request for Agent Pass.

i. View or Upload Documents. 15. Submit Agent Pass Information.

Page 6: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 6 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

License (Generic)

Users User Role Description 16. Create Request for Update or Add New License

Information. 17. Create Request for Renewal of License.

i. View Existing License Information. ii. View Checklist. iii. View or Upload Documents.

18. Submit Renewal Request Details.

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Issue 1.2 Page 7 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Typographical Conventions Used in Manual

The following table lists the typographical conventions used in this document.

Formatting/Writing Convention Type of Information Buttons, Form names, List names, Section names, Subsection names, Column names, Menus, Submenus, Figure Numbers and Cross References appear in Title Case and are bold-faced.

Commands and Screen elements. Example: On the Government Stakeholders submenu, click New.

Blue text underlined.

URLs, links and hyperlinks. Example: http://www.customs.gov.my/en

Note: <text> Bold Note font and the text highlighted with grey.

Note refers to additional information related to the described content. Example: Note: Click the message count to navigate directly to the Inbox instead of viewing the message count details.

<Field Name:> - Italic Field labels. Example: Enter the Full Name.

<Glossary Term> - Bold, Title Case Glossary terms. Example: Consignee – A person or company to whom commodities are shipped.

Enter and select Example: Enter and select the name of the Country from where the Passport number is issued.

Split Image If the image is long, then for better visibility of

screen elements, the image is split into parts and the figure caption is added to the last part of the image.

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Issue 1.2 Page 8 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

TABLE OF CONTENTS

GETTING STARTED ........................................................................................................................ 14

Logging in ............................................................................................................................................ 15

uCustoms Home Page ......................................................................................................................... 21

I. My Profile ................................................................................................................................. 22

II. Sub Module .............................................................................................................................. 24

III. Sign Out ................................................................................................................................ 24

IV. User Details .......................................................................................................................... 24

V. Menu Bar ................................................................................................................................. 25

VI. Mailbox ................................................................................................................................. 26

VII. Page Navigation.................................................................................................................... 31

VIII. Items per List ........................................................................................................................ 31

UCUSTOMS USABILITY CONVENTIONS .......................................................................................... 32

COMMON FEATURES .................................................................................................................... 34

Search .................................................................................................................................................. 34

Calendar .............................................................................................................................................. 35

Sort ...................................................................................................................................................... 35

ScreenTip............................................................................................................................................. 36

Link Repository .................................................................................................................................... 37

Common Icons in uCustoms ............................................................................................................... 37

1. LICENSE (GENERIC) ................................................................................................................ 39

1.1 Roles and Functionality Matrix ................................................................................................ 40

1.2 Features in License (Generic) Module ..................................................................................... 41

A. Trader/Shipping Agent/Forwarding Agent/Carrier Agent/Ship Store Supplier (Applicant) ...... 45

1.3 Create and Submit Application for Applicant as Agent License .............................................. 45

1.3.1 Create License Application ............................................................................................... 45

1.3.2 Submit License Application .............................................................................................. 65

1.4 Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License ..... 68

1.4.1 Create License Application ............................................................................................... 68

1.4.2 Submit License Application .............................................................................................. 83

1.5 Create and Submit Application to Use Private Jetty License ................................................... 87

1.5.1 Create License Application ............................................................................................... 87

1.5.2 Submit License Application .............................................................................................. 98

1.5.3 Create Application to Unload/Upload Goods for Private Jetty License ......................... 101

1.5.4 Submit Application to Unload/Upload Goods for Private Jetty License ........................ 108

1.6 Create and Submit Application For Private Jetty License ...................................................... 109

1.7 Create and Submit Application to Use Jetty License ............................................................. 110

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Issue 1.2 Page 9 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.8 Create and Submit Application for Approval for Exemption from Landing/Loading at Valid Landing Area License ........................................................................................................................ 110

1.8.1 Create License Application ............................................................................................. 110

1.8.2 Submit License Application ............................................................................................ 118

1.9 Create and Submit Application for Permit to Carry Dutiable Restricted Goods by Local Craft License ............................................................................................................................................... 120

1.10 Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port Limits License ............................................................................... 121

1.11 Create and Submit Application for License to Import Cigarette/Tobacco/Liquor/Spirit ...... 121

1.11.1 Create License Application ............................................................................................. 121

1.11.2 Submit License Application ............................................................................................ 129

1.12 Create and Submit Application for Ship Store Supplier License ............................................ 131

1.12.1 Create License Application ............................................................................................. 132

1.12.2 Submit License Application ............................................................................................ 138

1.13 Create and Submit Application for Is Direct User License ..................................................... 140

1.14 Create Authorization Request ............................................................................................... 148

1.14.1 View Acknowledgment Document List .......................................................................... 151

1.14.2 View Checklist ...................................................................... Error! Bookmark not defined. 1.14.3 View Supporting Documents List ................................................................................... 151

1.14.4 View Conditions and Recommendations List ................................................................. 152

1.14.5 View/Upload Documents ............................................................................................... 152

1.15 Submit Authorization Request Details ................................................................................... 152

1.16 Create Request for Agent Pass .............................................................................................. 153

1.16.1 View/Upload Documents ............................................................................................... 156

1.17 Submit Agent Pass Information ............................................................................................. 156

1.18 Create Request for Update/Add New License Information .................................................. 157

1.19 Create Request for Renewal of License ................................................................................. 166

1.19.1 View Existing License Information .................................................................................. 168

1.19.2 View Check List ............................................................................................................... 169

1.19.3 View/Upload Documents ............................................................................................... 169

1.19.4 View Organization Details .............................................................................................. 169

1.20 Submit Renewal Request Details ........................................................................................... 169

1.21 Module Summary .................................................................................................................. 170

QUICK REFERENCE ...................................................................................................................... 175

GLOSSARY .................................................................................................................................. 179

INDEX ........................................................................................................................................ 180

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Issue 1.2 Page 10 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

LIST OF TABLES

Table 1.1-1: Roles and Functionality Matrix .................................................................................. 40

Table 1.3-1: Application for License - Create ................................................................................ 49

Table 1.3-2: Upload Document Form - Upload ............................................................................. 59

Table 1.3-3: Surety Transaction - Create ....................................................................................... 62

Table 1.4-1: Application for License - Create ................................................................................ 72

Table 1.4-2: Vehicle Information - Create ..................................................................................... 75

Table 1.4-3: Driver Information - Create ....................................................................................... 78

Table 1.5-1: Application for License - Create ................................................................................ 90

Table 1.5-2: Application for License - Create .............................................................................. 103

Table 1.5-3: Unload/Upload Goods Details Form - Create ......................................................... 106

Table 1.8-1: Application for License - Create .............................................................................. 114

Table 1.12-1: Application for License - Create ............................................................................ 125

Table 1.13-1: Application for License - Create ............................................................................ 135

Table 1.15-1: Authorization Request Details - Create ................................................................. 150

Table 1.17-1: Agent Pass Information ......................................................................................... 155

Table 1.20-1: Renewal Request Details - Create ......................................................................... 167

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Issue 1.2 Page 11 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

LIST OF FIGURES

Figure 1.3-1: License Information - New ....................................................................................... 46

Figure 1.3-2: Application for License - Create ............................................................................... 47

Figure 1.3-3: City List ..................................................................................................................... 49

Figure 1.3-4: Application for License - Created ............................................................................. 50

Figure 1.3-5: Application for License - Link Repository ................................................................ 52

Figure 1.3-6: Customs Station List - Associate .............................................................................. 53

Figure 1.3-7: Customs Station List - Save ...................................................................................... 53

Figure 1.3-8: Customs Station List - Associated ............................................................................ 54

Figure 1.3-9: Customs Station - Disassociate ................................................................................ 54

Figure 1.3-10: Confirm Disassociate .............................................................................................. 54

Figure 1.3-11: Allowed Goods List - Associate .............................................................................. 55

Figure 1.3-12: Allowed Goods List - Save ...................................................................................... 55

Figure 1.3-13: Allowed Goods List - Associated ............................................................................ 56

Figure 1.3-14: View Organization Details ...................................................................................... 57

Figure 1.3-15: Upload Document Form - Upload .......................................................................... 58

Figure 1.3-16: Upload Document Form - Uploaded ...................................................................... 59

Figure 1.3-17: Upload Document Form - Delete ........................................................................... 60

Figure 1.3-18: Confirmation pop-up window ................................................................................ 61

Figure 1.3-19: Surety Transaction - Create.................................................................................... 61

Figure 1.3-20: Surety Transaction - Created ................................................................................. 62

Figure 1.3-21: Surety List - Save ................................................................................................... 63

Figure 1.3-22: Surety Transaction Details - Associated ................................................................ 63

Figure 1.3-23: Surety Transaction – Submit ..................................... Error! Bookmark not defined. Figure 1.3-24: Surety Transaction - Submitted ................................ Error! Bookmark not defined. Figure 1.3-25: Check List pop-up window ..................................................................................... 64

Figure 1.3-26: Acknowledgement Documents List pop-up window Error! Bookmark not defined. Figure 1.3-27: License Applicable Fees pop-up window ............................................................... 65

Figure 1.3-28: Application for License - Submit ............................................................................ 66

Figure 1.3-29: Application for License - Submitted ....................................................................... 67

Figure 1.4-1: License Information - New ....................................................................................... 68

Figure 1.4-2: Application for License - Create ............................................................................... 70

Figure 1.4-3: City List ..................................................................................................................... 72

Figure 1.4-4: Application for License - Created ............................................................................. 73

Figure 1.4-5: Application for License - Vehicles List ...................................................................... 74

Figure 1.4-6: Vehicle Information - Create .................................................................................... 74

Figure 1.4-7: Vehicle Information - Created .................................................................................. 75

Figure 1.4-8: Application for License - Drivers List ....................................................................... 77

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Issue 1.2 Page 12 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-9: Driver Information - Create ...................................................................................... 77

Figure 1.4-10: Driver Information - Created .................................................................................. 79

Figure 1.4-11: Application for License - Created ........................................................................... 80

Figure 1.4-12: Application for License - Link Repository .............................................................. 82

Figure 1.4-13: Application for License - Submit ........................................................................... 85

Figure 1.4-14: Application for License - Submitted ....................................................................... 86

Figure 1.5-1: License Information - New ....................................................................................... 87

Figure 1.5-2: Application for License - Create ............................................................................... 88

Figure 1.5-3: City List ..................................................................................................................... 90

Figure 1.5-4: Application for License - Created ............................................................................. 91

Figure 1.5-5: Application for License - Link Repository ................................................................ 93

Figure 1.5-6: Application for License - Submit .............................................................................. 99

Figure 1.5-7: Application for License - Submitted ....................................................................... 100

Figure 1.5-8: Application to Unload/Upload Goods for Private Jetty - Create ........................... 101

Figure 1.5-9: Application for License - Created ........................................................................... 104

Figure 1.5-10: Application for License - Link Repository ............................................................ 105

Figure 1.5-11: Unload/Upload Goods List - New ......................................................................... 106

Figure 1.5-12: Unload/Upload Goods Details from - Create ....................................................... 106

Figure 1.5-13: Upload/Upload Goods Details - Created .............................................................. 107

Figure 1.5-14: Application to Unload/Upload Goods for Private Jetty - Updated Unload/Upload Goods List Details .................................................................................................................................... 107

Figure 1.5-15: Application to Unload/Upload Goods for Private Jetty - Submit ......................... 108

Figure 1.5-16: Application to Unload/Upload Goods for Private Jetty - Submitted ................... 109

Figure 1.8-1: License Information - New ..................................................................................... 111

Figure 1.8-2: Application for License - Create ............................................................................ 112

Figure 1.8-3: City List ................................................................................................................... 114

Figure 1.8-4: Application for License - Created .......................................................................... 115

Figure 1.8-5: Application for License - Link Repository .............................................................. 117

Figure 1.8-6: Application for License - Submit ........................................................................... 119

Figure 1.8-7: Application for License - Submitted ...................................................................... 120

Figure 1.11-1: License Information - New ................................................................................... 122

Figure 1.11-2: Application for License - Create ........................................................................... 123

Figure 1.11-3:City List .................................................................................................................. 125

Figure 1.11-4: Application for License - Created ........................................................................ 126

Figure 1.11-5: Application for License - Link Repository ............................................................ 128

Figure 1.11-6: Application for License - Submit ......................................................................... 130

Figure 1.11-7: Application for License - Submitted .................................................................... 131

Figure 1.12-1: License Information - New ................................................................................... 132

Figure 1.12-2: Application for License – Create .......................................................................... 133

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Issue 1.2 Page 13 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.12-3: City List ................................................................................................................. 134

Figure 1.12-4: Application for License - Created ......................................................................... 135

Figure 1.12-5: Application for License - Link Repository ............................................................ 137

Figure 1.12-6: Application for License - Submit .......................................................................... 139

Figure 1.12-7: Application for License - Submitted ..................................................................... 140

Figure 1.14-1: Authorization Requests List - New ....................................................................... 148

Figure 1.14-2: Authorization Request Details - Create ............................................................... 148

Figure 1.14-3: Authorization Request Details - Created ............................................................. 150

Figure 1.14-4: Authorization Request Details - Link Repository ................................................. 151

Figure 1.14-5: View Supporting Documents List pop-up window .............................................. 151

Figure 1.14-6: View Conditions and Recommendations List pop-up window ............................ 152

Figure 1.15-1: Authorization Request Details - Submit ............................................................... 153

Figure 1.15-2: Authorization Request Details - Submitted ......................................................... 153

Figure 1.16-1: Agent Pass List - New .......................................................................................... 154

Figure 1.16-2: Agent Pass Information - Create ......................................................................... 154

Figure 1.16-3: Agent Pass Information - Created ........................................................................ 155

Figure 1.16-4: Agent Pass Information - Link Repository ........................................................... 156

Figure 1.17-1: Agent Pass Information - Submit ......................................................................... 157

Figure 1.17-2: Agent Pass Information - Submitted .................................................................... 157

Figure 1.18-1: Application for License - Update License ............................................................. 162

Figure 1.18-2: Application for License - Request for Amendment ............................................. 163

Figure 1.18-3:Application for License - Requested for Amendment ......................................... 165

Figure 1.19-1: Renewal Request List - New ................................................................................. 166

Figure 1.19-2: Renewal Request Details - Create ....................................................................... 167

Figure 1.19-3: Renewal Request Details - Created ..................................................................... 168

Figure 1.19-4: Renewal Request Details - Link Repository .......................................................... 168

Figure 1.19-5: View License Information pop-up window .......................................................... 169

Figure 1.20-1: Renewal Request Details - Submit ...................................................................... 170

Figure 1.20-2: Renewal Request Details - Submitted .................................................................. 170

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Issue 1.2 Page 14 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

GETTING STARTED

Registered user can login to uCustoms by entering the Customs URL in the address bar of the web

browser.

The RMCD home page appears as shown below:

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Issue 1.2 Page 15 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Logging in

To login to uCustoms:

1. On the RMCD home page, click uCUSTOMS as shown below.

Or

2. On the RMCD portal, select eSERVICES menu and then click uCustoms as shown below.

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Issue 1.2 Page 16 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may

not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

3. On the uCustoms home page, click Login as shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Portal uCustoms page appears as shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

4. Click the External Stakeholders logo to sign in as an External User.

The following RMCD sign in page appears.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

5. Enter the Login ID for example, [email protected].

6. Enter the Password.

7. Click Sign in.

If the Stakeholder (Individual or Organization) is registered with only one Login ID, then after

login, the uCustoms home page appears as shown below.

If the Stakeholder is registered with more than one organization, or if the Login ID is the same

for an Individual or Organization Stakeholder, then the following Organization Selection form

appears.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

8. Select the Organization / Individual Name and Default User Profile from the respective drop-

down lists and click Continue to proceed to the uCustoms home page.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

uCustoms Home Page

The uCustoms home page is shown below.

My Profile

Sub Module

Sign out

User Details

Menu Bar

Mailbox

Page Navigation

Items per List

The uCustoms home page features are listed below:

My Profile,

Sub Module,

Sign Out,

User Details,

Menu Bar,

Mailbox,

Page Navigation, and

Items per List.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

I. My Profile

On the home page, click to view additional options, such as Preferences, Edit Profile

and the option to switch languages as shown below.

Preferences

To edit the preferences:

1. Click .

The Preferences pop-up window appears as shown below.

2. Select the Default User Profile from the drop-down list.

Note: Default User Profile can be changed only if multiple profiles are associated to the user.

3. Click Save and Close.

Edit Profile – This link allows user to view and / or edit the profile-related details. To edit the profile

details:

4. Click .

5. Make the required changes in the respective Registration Form.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

6. Click Save.

The profile changes are saved successfully.

Switch Language: By default, the application’s content appears in English (EN). To view the content in

Bahasa Melayu, click BM.

II. Sub Module

This includes the link.

III. Sign Out

Click to sign out of uCustoms.

IV. User Details

The User details display the Login ID and the User Profile as shown below.

Login Id – Displays the logged in user’s ID.

User profile – The user’s role is displayed based on the profile configuration.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

V. Menu Bar

To access a menu:

Click the particular menu on the menu bar as shown below.

Or

Click to view the pictorial list of menus accessible to the profile as shown below.

On the home page, click to hide the header as shown below.

The home page appears as shown below.

Note: To view the header again, click .

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Submenu

To access a submenu:

Click the menu to view the list of submenus in an expandable list as shown below and then

click the submenu.

The list of submenus can also be viewed through the pictorial list as shown below.

VI. Mailbox

Mailbox allows user to view all the messages received from and sent to other uCustoms users.

On the home page, click to view the Mailbox options as shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Inbox

Inbox is displayed by default on the Home page once the user logs in to uCustoms. Whenever

a new message is received or sent, system displays an alert as shown below.

Click the message to view the details.

Or

Click and then click Inbox submenu.

The Notification Modules List and Inbox Notifications appear as shown below.

Notification Modules List

It specifies the list of modules for which notifications have been received or sent.

Click to search the notifications for a specific module as shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Click to view the Message Groups for which notifications are available for a module as

shown below.

Click to collapse the Notification Modules List.

In the Message Group, click to view the details such as the number of Read messages,

Unread messages, Pending Task, Completed Task and the Total count of Read and Unread

messages as shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Click to collapse the Message Group details.

Inbox Notifications

The messages received are grouped as per different Message Types.

Clicking the Message Group flips and shows the Message Count for each Message Type, which

includes details such as the number of messages received on that day, the number of Read

messages, Unread messages, Pending Task, Completed Task and the Total count of Read and

Unread messages as shown below.

Click the message count to view the messages received in the message group as shown

below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

To view the message details, click .

The Message Details appears as shown below.

Click Back to navigate back to the Inbox.

In the Inbox click the Reference to navigate to the relevant form and view further details or

perform an action.

Sent Items

To view sent messages, click and then click Sent Items. The Sent Items Notifications appear as

shown below.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

VII. Page Navigation

uCustoms displays ten (10) records per page, with the rest of the records displayed on the remaining

pages. While navigating through the record pages, page navigation links will appear

which are located below the list of records. Click

to move to the next page, or to navigate to the previous page. To navigate to first page of

the records list, click and to navigate to last page of the records list, click . To directly navigate

to a page, enter the page number and then press TAB.

VIII. Items per List

The number of items listed per page can be selected from the drop-down list .

The page refreshes with the selected number of items.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

UCUSTOMS USABILITY CONVENTIONS

The common conventions used in uCustoms are explained in this section. The following table lists the

common features of uCustoms:

Identification Description Identify the Module

Used to identify the module or menu name. The module name is highlighted when any process within its sub-module is being executed. A menu bar is located below the uCustoms logo on the home page. The menu bar shows all the modules accessible to the user.

Identify Sub-menu

Used to identify the submenu. The submenu bar is displayed as an expandable list below the menu bar. All the

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Identification Description submenus available in a particular menu are displayed on clicking that menu.

View/edit record details

To view or edit any record details, click corresponding to the particular record.

Identify page or screen

Any page header or screen title indicates the page or screen name. The sections on the page are also seen in the above image. The section header shows the section name.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

COMMON FEATURES

uCustoms includes some common features across all modules. Functions for these features are same

throughout the application. These common features are grouped and described with their functions

below.

Search

uCustoms allows searching for a particular record by entering the keyword(s) associated with that

record. User can search a record by entering the keyword(s) in the Search window located on the left

side of the submenu, main list or sub list.

To search:

Enter or select any or all the search parameters in the respective search fields and click

Search.

The search results appear which help the user to easily navigate to the required record.

Click Reset Search to clear the search parameters and reset the list or sub list.

To perform a smart search (i.e. search by entering partial characters):

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

In fields, enter the values followed by ‘%’.

In fields, enter or select the exact values.

In fields, filter the records by selecting the date from the calendar.

Calendar

Calendar helps to fetch the records based on the selected Day, Month, and Year. The downward

pointing arrow icon on the calendar helps the user to select the required year and month.

Note: By default, the current date is highlighted in the calendar.

Sort

Sort function in uCustoms enables the user to sort the records in ascending or descending order.

Click the column heading in a list to sort the records.

Click the date to list all

the records related to

that date.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

ScreenTip

ScreenTip is provided in some of the forms to help the user to understand the type of characters to

be used in that field as shown below.

The screentip can also be used to indicate certain validations as shown below.

ToolTip

ToolTip helps the user to view the names of controls used across the application. Rest the mouse on

the controls to view its details as shown below.

Click the Column

heading to sort

the records in

ascending or

descending

order.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Link Repository

The Link Repository helps to view all the links associated to the current form page or section. To

navigate to the Link Repository, click Link Repository icon. The link(s) associated to that form

page or section is displayed in an expandable list as shown below.

To add details in a link, click the link. The corresponding pop-up window appears.

Common Icons in uCustoms

Following are the common icons in uCustoms:

Icon Description

Open icon: Used to open a record.

New icon: Used to create a new record.

Link Repository icon: Consists of all the links associated to the module.

Smart search: Used to perform a smart search by entering partial characters.

Exact search: Used to perform exact search by selecting or entering the exact details.

Calendar icon: Used to open the calendar window to select a date.

Close icon: Used to close a window.

Navigation icon: Used to navigate to the first page of the list or sub list.

Navigation icon: Used to navigate to the previous page of the list or sub list.

Navigation icon: Used to navigate to the next page of the list or sub list.

Navigation icon: Used to navigate to the last page of the list or sub list.

Navigation icon: Used to navigate to the beginning of the form.

Associate icon: Used to associate record(s).

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Icon Description

Disassociate icon: Used to disassociate record(s).

Save icon: Used to save the details.

Save Selection icon: Used to save the selected records for association.

Delete icon: Used to delete record(s).

Duty Details icon: Used to view the applicable duties and taxes.

Download icon: Used to download sample documents.

Download Template icon: Used to download the template.

Search icon: Used to search items in a list.

Screentip icon: Used to provide additional information about a field.

Tooltip icon: Used to provide additional information about a field.

Collapse Form icon: Used to collapse a form.

Expand Form icon: Used to expand a form.

Collapse List icon: Used to collapse a list.

Expand List icon: Used to expand a list.

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not, without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in

any manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1. LICENSE (GENERIC)

License module deals with the application, renewal, suspension, amendment and cancellation of

configured Licenses for various License Categories. The License Categories are as listed below:

License (LMW/BWH/DFS/ICD/PSB).

AEO Status.

Windfall Levy.

Generic License.

The Generic License facilitates the process of managing License creation and validating it while

issuing License to the Applicant. Based on the License Type, License is issued to the Applicant once

the Application for License is approved and Payment/Surety association is completed (if any). If there

are no Payments/Surety association, then system activates the License for usage on Approval

directly.

Generic License includes the following License Categories:

Application as Agent.

Application for Approval as Licensed Carrier.

Ship Store Supplier.

Application to Use Jetty.

Application for Private Jetty License.

Application to Use Private Jetty License.

Approval for Exemption from Landing/Loading Goods at Valid Landing Area.

License to Import Cigarette/Tobacco/Liquor/Spirit.

Permit to Carry Dutiable/Restricted Goods by Local Craft.

Permit to Go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port

Limits.

Is Direct User.

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Malaysian Customs Department, be copied, reprinted or reproduced in any manner including but not limited to photocopying, transmitting or storing it in any medium or

translating it into any language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.1 Roles and Functionality Matrix

Following is the mapping of the different roles to the activities they perform:

Responsibilities

Roles

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r R

ene

wal

of

Lice

nse

Cre

ate

Re

qu

est

fo

r U

pd

ate

/Ad

d

ne

w L

ice

nse

Info

rmat

ion

Trader/Shipping

Agent/Forwarding

Agent/Carrier

Agent/Ship Store

Supplier (Applicant)

Table 1.1-1: Roles and Functionality Matrix

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

1.2 Features in License (Generic) Module

The features available in License (Generic) module include:

Create and Submit Application for Applicant as Agent License.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

Create and Submit Surety Details.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License.

o Create License Application.

Create Vehicles List.

Create Drivers List.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application For Private Jetty License.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

o Create Application to Unload or Upload Goods for Private Jetty License.

View Organization Details.

Create Unload or Upload Goods List.

o Submit Application to Unload or Upload Goods for Private Jetty License.

Create and Submit Application to Use Private Jetty License.

Create and Submit Application to Use Jetty License.

Create and Submit Application for Approval for Exemption from Landing or Loading at Valid

Landing Area License.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

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Issue 1.2 Page 43 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Create and Submit Application for Permit to Carry Dutiable or Restricted Goods by Local Craft

License.

Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside

an Ocean Vessel within the Port Limits License.

Create and Submit Application for License to Import Cigarette or Tobacco or Liquor or Spirit.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Ship Store Supplier.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Is Direct User License.

Create Authorization Request.

o View Acknowledgement Document.

o View Checklist.

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Issue 1.2 Page 44 of 180

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

o View Supporting Documents List.

o View Conditions and Recommendations List.

o View or Upload Documents.

Submit Authorization Request Details.

Create Request for Agent Pass.

o View or Upload Documents.

Submit Agent Pass Information.

Create Request for Update or Add New License Information.

Create Request for Renewal of License.

o View Existing License Information.

o View Checklist.

o View or Upload Documents.

Submit Renewal Request Details.

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Issue 1.2 Page 45 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

A. Trader/Shipping Agent/Forwarding Agent/Carrier Agent/Ship Store Supplier (Applicant)

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier (Applicant) can

create and submit the License Application (selecting the configured License Category) to get an

approval from the respective authorities. Applicant can also request for License Authorization, renew

the License, create Agent Pass and update the License information (if required). Validation and

Issuance of the License is made based on the information provided in License Configuration details.

The features accessible to the Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store

Supplier are explained in the following sections.

1.3 Create and Submit Application for Applicant as Agent License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the License Application for Applicant as Agent after receiving the Authorization approval (if

configured). Once the License Application for Applicant as Agent is activated, system auto-generates

the License Number.

1.3.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can create the License

Application. Once all the required details are entered, the Application Request is submitted for

approval.

Note: The process of creating and submitting the License Application and the License Application approval

process is similar to all the License Categories selected by the Applicant.

To create the License Application:

1. On the License RMCD menu, click License Application submenu.

The License Information form appears as shown in Figure 1.3-1.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list values include:

Applicant as Agent.

Note: The License Category drop-down values include only the configured License Category selected by the

Applicant.

3. Select the License Name from the drop-down list.

The drop-down list values include:

Shipping Agent,

Forwarding Agent, and

Shipping Agent and Forwarding Agent.

Note:

System auto-displays the License Name field values based on the selected License Category.

License Name drop-down values appear based on the configured Stakeholder Category by the License

Administrator.

Above specified drop-down values appear only for Applicant as Agent License Category selected by the

applicant.

4. After selecting the required License Category and License Name, click New to create the

License Information.

The Application for License form appears as shown in Figure 1.3-2.

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Issue 1.2 Page 47 of 180

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-2: Application for License - Create

Note: The Application for License form is same for Shipping Agent, Forwarding Agent, Shipping Agent and

Forwarding Agent.

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the process has started.

2. Temporary License No.

System auto-generates the Temporary License Number, once the License Application is created.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 3. Requested Date System auto-displays the current date as Requested Date by default.

Note: Requested Date field refers to the date when the License Application is created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the login details.

6. License Category System auto-displays the License Category based on the selected License Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Category in the License Information list.

8. Application Station

Enter and select the Application Station code and the station name is auto-displayed.

9. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

10. Company Name System auto-displays the Company Name of Applicant.

11. BRN System auto-displays the BRN of Applicant.

12. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

13. NRIC/Passport No.

System auto-displays the registered NRIC or Passport Number of Applicant.

14. Contact Person Name

System auto-displays the registered Contact Person Name of Applicant.

15. Email ID System auto-displays the registered Email ID of the Applicant.

16. Mobile Number By default, Mobile Number field is disabled.

17. Telephone Number1

System auto-displays the registered Telephone Number 1 of Applicant.

18. Designation System auto-displays the registered Designation of Applicant.

19. Applicant Remarks

Enter the Applicant Remarks.

20. Address System auto-displays the registered Address of Applicant.

21. Postal Code System auto-displays the registered Postal Code of Applicant.

22. City System auto-displays the registered City of Applicant.

23. State System auto-displays the registered State of Applicant.

24. Country System auto-displays the registered Country of Applicant.

Full Address (If different from registered Address) – Enter below details if address details are different from the registered BRN address details.

25. Address Enter the Address.

26. Postal Code Enter and select the Postal Code.

27. City Click to browse and select the City/Town/Area/Land.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description The City List appears as shown below.

Figure 1.3-3: City List

In the City List: i. Click the required City/Town from the City List, or enter the City/Town in

the search panel, and click Search. The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

28. State System auto-populates State based on the selected City.

29. Country System auto-populates Country based on the selected City.

Agent Specific Details

30. Type of Business Select the Type of Business from the drop-down list. The drop-down list values include:

Shipping, and

Forwarding. Note: The drop-down list values are specific to the Applicant as Agent License Category.

31. Paid Up Capital(RM)

Enter the Paid Up Capital in RM.

32. Bumi Putra Equity

Enter the percentage of Bumi Putra Equity in Percentage.

Note: Bumiputra Equity should be greater than or equal to 51%.

33. Activity Enter the License Application Activity.

Table 1.3-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Draft Created status as shown in Figure 1.3-4.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-4: Application for License – Draft Created

Once the Application for License is created, the links associated to the Application for License form

appear in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown below.

Associate Customs Station.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View/Add Goods.

View Organization Details.

View/Upload Documents.

Surety Details.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-5: Application for License - Link Repository

All these links and their functionalities are explained below.

1.3.1.1 Associate Customs Station

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier needs to associate

the required Customs Station. To associate the Customs Station:

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1. In the Application for License form, click and then click Associate Customs Station.

The Customs Station List appears as shown below.

Figure 1.3-6: Customs Station List - Associate

2. Click to associate the Customs Station.

The Customs Station List appears as shown below.

Figure 1.3-7: Customs Station List - Save

3. Select the required Customs Station Code from the Customs Station List, or enter and select

the Customs Station Code and/or Customs Station Name in the search panel, and click Search.

The available Customs Stations are filtered based on the search criteria provided.

4. In the Customs Station List, select the check box corresponding to the Customs Station Code

and click to save the selection.

The selected Customs Station is displayed in the Customs Station List as shown in Figure 1.3-8.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-8: Customs Station List - Associated

5. Click to navigate back to Application for License form.

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can disassociate the

associated Customs Stations if required. To disassociate the Customs Station:

1. In the Customs Station List, select the check box corresponding to the Customs Station Code

that needs to be disassociated as shown below.

Figure 1.3-9: Customs Station - Disassociate

2. Click to disassociate the selected Customs Station.

System prompts to confirm the disassociation as shown below.

Figure 1.3-10: Confirm Disassociate

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

3. Click OK to disassociate or click Cancel to discard the action.

1.3.1.2 View/Add Goods

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can add the Goods if

required. To add the Goods:

1. In the Application for License form, click and then click View/Add Goods.

The Allowed Goods List appears as shown below.

Figure 1.3-11: Allowed Goods List - Associate

Note: Adding Allowed Goods List is mandatory for ’Excise License’ and ‘Private Jetty’ License Categories.

2. Click to associate the Allowed Goods List.

The Allowed Goods List appears as shown below.

Figure 1.3-12: Allowed Goods List - Save

3. Select the required Item Code from the Allowed Goods List, or enter and select the Item Code

and/or Item Description in the search panel, and click Search.

The available Goods are filtered based on the search criteria provided.

4. In the Allowed Goods List, select the check box corresponding to the Item Code and click

to save the selection.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

The selected Item Code is displayed in the Allowed Goods List as shown below.

Figure 1.3-13: Allowed Goods List - Associated

Note: To disassociate the associated items, select the check box corresponding to the record to be

disassociated and click to disassociate if required.

5. Click to navigate back to Application for License form.

1.3.1.3 View Organization Details

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can view the

Organization Details if required. To view the Organization Details:

1. In the Application for License form, click and then click Organization Details.

The Organization Details form appears as shown in Figure 1.3-14.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-14: View Organization Details

2. Click Close to close the Organization Details form.

1.3.1.4 View/Upload Documents

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can upload the

required Documents to submit the License Application. To upload the Documents:

1. In the Application for License form, click and then click View/Upload Documents.

The Upload Document Form appears as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-15: Upload Document Form - Upload

2. Enter or select the fields as described in the following table.

No. Field Name Description 1. License Document Type Select the License Document Type from the drop-down list.

Note: The drop-down list values are displayed based on the selected documents in the License configuration of respective License Type.

2. Document Type Select the Document Name from the drop-down list. Note:

The Document Name with Prefix ‘O’ indicates that the document is Optional to upload, ‘M’ as Mandatory to upload and ‘G’ as Group wherein uploading one of the documents is mandatory.

Applicant should upload Appointment Letter if the registered Designation is other than Managing Director for all the License Applications.

The drop-down list values are displayed based on the selected documents in the License configuration of respective License Category. If ’Others’ is selected from the drop-down list, Other Document Type field appears which is mandatory to enter.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 3. File Upload

Click and select the document to be uploaded. Note: Maximum file size allowed for each file is 3MB and can attach upto 10MB/25 files.

4. Document Reference No. Enter the Document Reference Number.

5. Expiry Date Click to select the date from the calendar. Note: Expiry Date should be greater than the current date.

6. Remarks Enter the Remarks (if any).

Table 1.3-2: Upload Document Form - Upload

3. Once all the required details are entered, click Upload to upload the file.

The uploaded file is displayed in the Uploaded Document List section as shown below.

Figure 1.3-16: Upload Document Form - Uploaded

Note: Click View/Download to view and or download the selected document.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

4. Click Close to navigate back to Authorization Request Details form.

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can delete the

uploaded document if required. To delete the uploaded documents:

1. In the Uploaded Document List section, select the check box corresponding to the Document

Reference No. to be deleted.

2. Click to delete the uploaded documents as shown below.

Figure 1.3-17: Upload Document Form - Delete

System prompts to confirm the deletion as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-18: Confirmation pop-up window

3. Click OK to delete or click Cancel to discard the action.

1.3.1.5 Create Surety Details

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the Surety

Details if configured.

Note: The association of Surety is mandatory only if the Surety Required option is selected while configuring

the respective License Details.

To create and submit the Surety details:

1. In the Application for License form, click and then click Surety Details.

The Surety Transaction form appears as shown below.

Figure 1.3-19: Surety Transaction - Create

2. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays the status as New indicating that the

process has started.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 2. Surety Transaction No. System auto-generates the Surety Transaction Number once

the Surety Transaction form is created.

3. Transaction Date System auto-displays the current date as Transaction Date by default.

4. Reference Type System auto-displays the Reference Type as License Fee from the drop-down list by default.

5. Reference No. System auto-displays the Reference Number by default.

6. Total Amount(RM) System auto-displays the Total Amount in RM by default. However, it is editable.

7. Paid Amount(RM) System auto-displays the Paid Amount in RM (if any).

8. Remarks Enter the Remarks.

Table 1.3-3: Surety Transaction - Create

3. Once all the required details are entered, click Create.

The Surety Transaction form refreshes with Created status as shown below.

Figure 1.3-20: Surety Transaction - Created

4. Click to associate the Surety Transaction Details.

The Surety List appears as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-21: Surety List - Save

Note: In the Surety List, the Sureties are listed based on the selected Surety Type while configuring the License

Details.

5. Select the available Surety Number from the Surety List, or enter and select the Surety

Number, Surety Owner Name, BRN/NRIC No. and/or Surety Effective Date in the search panel,

and click Search.

The available Sureties are filtered based on the search criteria provided.

6. In the Surety List, select the check box corresponding to the Surety Number and click to

save the selection.

The selected Surety is displayed in the Surety Transaction Details section as shown below.

Figure 1.3-22: Surety Transaction Details - Associated

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Note: To disassociate the associated items, select the check box corresponding to the record to be

disassociated and click to disassociate if required.

7. In the Surety Transaction Details section, enter the Amount.

8. Click Save and then click Close to navigate back to the Application for License form.

Note:

If Surety is associated before license submission, then Surety will be submitted with license application

submission and once the license application is approved the license gets activated.

If Surety is associated after license submission, then Submit button is available in Surety Transaction

form to submit the Surety.

If Surety is not associated and the application is submitted to the reviewer, then the license will not be

activated until the Surety is associated.

1.3.1.6 View Applicable Documents

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can view the

applicable documents for the License Application. To view the applicable documents:

1. In the Application for License form, click and then click View Applicable Documents.

The Applicable Documents List pop-up window appears as shown below.

Figure 1.3-23: Applicable Documents List pop up

Note: Click View Template to view the uploaded template list.

2. Click to navigate back to the Application for License form.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.3.1.7 View License Applicable Fees

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can view the License

Application Fee if required. To view the License Application Fee:

In the Application for License form, click and then click License Applicable Fees.

The License Applicable Fees pop-up window appears as shown below.

Figure 1.3-24: License Applicable Fees pop-up window

1.3.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can submit the License

Application once all the required details are entered. To submit the License Application:

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown in Figure 1.3-28.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.3-25: Application for License - Submit

Note:

If the Processing Fee is configured in the License Configuration, then Applicant needs to pay the

amount to submit the License Application and the form status remains as Pending for Payment.

Once the Applicant pays the amount, the Application for License form status changes to Submitted.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

If the Processing Fee is not configured in the License Configuration, then the Application for License

form is submitted and status changes to Submitted.

The Application for License form refreshes with Submitted status as shown in Figure 1.3-29.

Figure 1.3-26: Application for License - Submitted

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.4 Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the Application for Approval as Licensed Carrier (Carrier Agent) License. Once the Application

for Approval as Licensed Carrier (Carrier Agent) License is activated, system auto-generates the

License Number.

1.4.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can create the License

Application. Once all the required details are entered, the Application Request is submitted for

approval. To create the License Application:

1. On the License menu, click License Application submenu.

The License Information form appears as shown below.

Figure 1.4-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list includes:

Application for Approval as Licensed Carrier (Carrier Agent) License.

3. Select the License Name from the drop-down list.

The drop-down list values include:

Locked Vehicle,

Curtain Side Vehicle,

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Open Vehicle, and

Lock box.

Note:

System auto-displays the License Name field values based on the selected License Category.

The above drop-down list values appear only for Application for Approval as Licensed Carrier

(Carrier Agent) License Category and the Application for License form is same to all the drop-down

values.

4. Once the required details are entered, click New to create the License Information.

The Application for License form appears as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-2: Application for License - Create

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the process has

started.

2. Temporary License No.

System auto-generates the Temporary License Number, once the License Application is created.

3. Requested Date System auto-displays the current date as Requested Date by default. Note: Requested Date field refers to the date when the License Application is

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the Login Details.

6. License Category System auto-displays the License Category based on the selected License Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Category in the License Information list.

8. Application Station

Enter and select the Application Station.

9. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

10. Company Name System auto-displays the Company Name of Applicant.

11. BRN System auto-displays the BRN of Applicant.

12. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

13. NRIC/Passport No.

System auto-displays the registered NRIC or Passport Number of Applicant.

14. Contact Person Name

System auto-displays the registered Contact Person Name of Applicant.

15. Email ID System auto-displays the registered Email ID of the Applicant.

16. Mobile Number By default, Mobile Number field is disabled.

17. Telephone Number1

System auto-displays the registered Telephone Number 1 of Applicant.

18. Designation System auto-displays the registered Designation of Applicant.

19. Applicant Remarks

Enter the Applicant Remarks.

20. Address System auto-displays the registered Address of Applicant.

21. Postal Code System auto-displays the registered Postal Code of Applicant.

22. City System auto-displays the registered City of Applicant.

23. State System auto-displays the registered State of Applicant.

24. Country System auto-displays the registered Country of Applicant.

Full Address (If different from registered Address)- Enter the following, only if the address details are different from the registered BRN address details.

25. Address Enter the Address.

26. Postal Code Enter and select the Postal Code.

27. City Click to browse and select the City/Town. The City List appears as shown below.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description

Figure 1.4-3: City List

In the City List: i. Click the required City/Town from the Governmental City List, or enter the

City/Town, State and/or Country in the search panel, and click Search. The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

28. State System auto-populates State based on the selected City.

29. Country System auto-populates Country based on the selected City.

Land Carrier Information

30. Carrier Name Enter the Carrier Name.

31. Carrier Owner Enter the name of the Carrier Owner.

32. Carrier Nationality

Select the Carrier Nationality as Malaysian or Non-Malaysian.

Note: Carrier Name, Carrier Owner and Carrier Nationality fields appear only for Application for Approval as Licensed Carrier (Carrier Agent) License Category.

Table 1.4-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Draft Created status, and Vehicles List and

Drivers List sections as shown in Figure 1.4-4.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-4: Application for License – Draft Created

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.4.1.1 Create Vehicles List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier needs to create the

Vehicle’s List to submit the License Application. To create the Vehicles List:

1. On the Application for License form, in the Vehicles List section, click to create the Vehicle

List as shown below.

Figure 1.4-5: Application for License - Vehicles List

The Vehicle Information form appears as shown below.

Figure 1.4-6: Vehicle Information - Create

2. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the

process has started.

2. Vehicle Type Select the Vehicle Type from the drop-down list. The drop-down list values include:

Pickup,

Jack, and

Trailer.

3. Trailer No.1 Enter the vehicle Trailer Number 1.

4. Trailer No.2 Enter the vehicle Trailer Number 2.

5. Trailer No.3 Enter the vehicle Trailer Number 3.

6. Vehicle Plate No. Enter the Vehicle Plate Number.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 7. Engine No. Enter the vehicle Engine Number.

8. Chassis No. Enter the vehicle Chassis Number.

9. Vehicle Nationality Enter and select the Vehicle Nationality.

10. Vehicle Model Enter the Vehicle Model number.

11. Color Enter the vehicle Color.

12. Carrier Owner System auto-displays the Vehicle Carrier Owner name based on Land Carrier Information provided in the License Application.

Table 1.4-2: Vehicle Information - Create

3. Once all the required details are entered, click Create.

The Vehicle Information form refreshes with Created status as shown below.

Figure 1.4-7: Vehicle Information – Created

4. Click Back to navigate back to Application for License form.

The created vehicle information is displayed in the Vehicle List section of Application for

License form as shown below.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-8: Application for License – Vehicle list

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.4.1.2 Create Drivers List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier needs to create

Drivers List to submit the License Application. To create the Drivers List:

1. On the Application for License form, in the Drivers List section, click to create the Drivers

List as shown in Figure 1.4-8.

Figure 1.4-9: Application for License - Drivers List

The Driver Information form appears as shown below.

Figure 1.4-10: Driver Information - Create

2. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the

process has started.

2. Driver Name Enter the Driver Name.

3. Driver License No. Enter the driver’s License Number.

4. Created Date System auto-displays the current date as Created Date by

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description default. Note: Created Date field refers to the date when the License Application is created.

5. Driver Nationality Enter and select the Driver Nationality.

6. License Expiry Date Click to select the License Expiry Date from the calendar. Note: License Expiry Date should be greater than the current date.

7. ID Type Select the ID Type from the drop-down list. The drop-down list values include:

NRIC, and

Passport.

8. NRIC/Passport No. Enter the driver’s NRIC or Passport Number.

9. Office No. Select the Country Code from the drop-down list and enter the Driver’s Office Number.

10. Mobile No. Select the Country Code from the drop-down list and enter the Driver’s Mobile Number.

11. Address Enter the Driver’s Address.

12. Country Enter and select the Country.

13. Postal Code Enter and select the Postal Code.

14. City/Town System auto-displays the City/Town, based on the selected Postal Code.

15. State System auto-displays the State, based on the selected Postal Code.

Table 1.4-3: Driver Information - Create

3. Once all the required details are entered, click Create.

The Drivers Information form refreshes with Created status as shown below.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-11: Driver Information - Created

4. Click Back to navigate back to the Application for License form.

Note: The created Driver Information is displayed in the Application for License form.

The Application for License form appears with updated Drivers List section as shown in Figure

1.4-11.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-12: Application for License - Created

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Once the Application for License is created, the links associated to the Application for License form

appears in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown below.

Associate Customs Station.

View/Add Goods.

View Organization Details.

View/Upload Documents.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-13: Application for License - Link Repository

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

All these links and their functionalities are explained below.

1.4.1.3 Associate Customs Station

For more details, refer section 1.3.1.1 Associate Customs Station.

1.4.1.4 View/Add Goods

For more details, refer section 1.3.1.2 View/Add Goods.

1.4.1.5 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.4.1.6 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

Note: Applicant should upload Appointment Letter if the registered Designation is other than Managing

Director for all the License Applications.

1.4.1.7 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.4.1.8 View License Applicable Fees

For more details, refer section 1.3.1.7 View License Applicable Fees.

1.4.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can submit the License

Application once all the required details are entered. To submit the License Application:

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown in Figure 1.4-13.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-14: Application for License - Submit

The Application for License form refreshes with Submitted status as shown in Figure 1.4-14.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.4-15: Application for License - Submitted

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.5 Create and Submit Application to Use Private Jetty License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the License Application for Application to Use Private Jetty License. Once the License

Application for Application to Use Private Jetty License is activated, system auto-generates the License

Number.

1.5.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can create the License

Application. Once all the required details are entered, the Application Request is submitted for

approval. To create License Application:

1. On the License menu, click License Application submenu.

The License Information form appears as shown below.

Figure 1.5-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list includes:

Application to Use Private Jetty License.

3. System auto-displays the License Name from the drop-down list based on the selected License

Category.

4. Once the required details are entered, click New to create the License Information.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

The Application for License form appears as shown below.

Figure 1.5-2: Application for License - Create

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the process has

started.

2. Temporary License No.

System auto-generates the Temporary License Number, once the License Application is created.

3. Requested Date System auto-displays the current date as Requested Date by default.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description Note: Requested Date field refers to the date when the License Application is created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the Login Details.

6. License Category System auto-displays the License Category based on the selected License Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Name in the License Information list.

8. Application Station Enter and select the Application Station.

9. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

10. Company Name System auto-displays the Company Name of Applicant.

11. BRN System auto-displays the BRN of Applicant.

12. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

13. NRIC/Passport No. System auto-displays the registered NRIC or Passport Number of Applicant.

14. Contact Person Name

System auto-displays the registered Contact Person Name of Applicant.

15. Email ID System auto-displays the registered Email ID of the Applicant.

16. Mobile Number By default, Mobile Number field is disabled.

17. Telephone Number1

System auto-displays the registered Telephone Number 1 of Applicant.

18. Designation System auto-displays the registered Designation of Applicant.

19. Applicant Remarks Enter the Applicant Remarks.

20. Address System auto-displays the registered Address of Applicant.

21. Postal Code System auto-displays the registered Postal Code of Applicant.

22. City System auto-displays the registered City of Applicant.

23. State System auto-displays the registered State of Applicant.

24. Country System auto-displays the registered Country of Applicant.

Full Address (If different from registered Address)

25. Address Enter the Address.

26. Postal Code Enter and select the Postal Code.

27. City Click to browse and select the City/Town. The City List appears as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description

Figure 1.5-3: City List

In the City List: i. Click the required City/Town from the City List, or enter the City/Town,

State and/or Country in the search panel, and click Search. The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

28. State System auto-populates State based on the selected City.

29. Country System auto-populates Country based on the selected City.

Application to Unload Jetty Goods

30. Jetty Name Enter the Jetty Name.

31. Jetty Code Enter the Jetty Code.

32. Certificate No. Enter the Certificate Number.

33. Expiry Date Click to select the Expiry Date from the calendar. Note: Expiry Date should be greater than the current date.

Table 1.5-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Draft Created status as shown in Figure 1.5-4.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-4: Application for License - Created

Once the Application for License is created, the links associated to the Application for License form

appears in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown in Figure 1.5-5.

Associate Customs Station.

View/Add Goods.

Associate Tenants List.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View Organization Details.

View/Upload Documents.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-5: Application for License - Link Repository

All these links and their functionalities are explained below.

1.5.1.1 Associate Customs Station

For more details, refer section 1.3.1.1 Associate Customs Station.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.5.1.2 View/Add Goods

For more details, refer section 1.3.1.2 View/Add Goods.

Note: Adding at least one Goods List is mandatory to submit the Application to use Private Jetty License.

1.5.1.3 Associate Tenants List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can associate the

tenants list to the Application for License form. Following are the steps to associate the tenants:

1. In the Application for License form, click and then click Associate Tenants List.

The Available Tenants List appears as show n below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-6: Available Tenants List

2. Select the check box corresponding to the Organization Name/Individual Name to be added.

3. Click to associate the selection.

The Associated Tenants List section refreshes with associated tenants as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-7: Available Tenants List – Associated

4. Click to navigate back to the Application for AEO Status.

Trader can dissociate the Available Tenants if required. Following are the steps to disassociate the

Available Tenants:

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1. In the Associated Tenants List, select the check box corresponding to the Organization

Name/Individual Name of the tenant that needs to be disassociated as shown below.

Figure 1.5-8: Available Tenants List – Disassociated

2. Click to disassociate the selected associated tenants.

System prompts to confirm the disassociate action as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-9: Confirm Disassociate

3. Click OK to disassociate or click Cancel to discard the action.

1.5.1.4 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.5.1.5 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.5.1.6 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.5.1.7 View License Applicable Fees

For more details, refer section 1.3.1.7 View License Applicable Fees.

1.5.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

License Application once all the required details are entered. To submit the License Application:

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-10: Application for License - Submit

The Application for License form refreshes with Submitted status as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-11: Application for License - Submitted

Note: Once the License is approved for Private Jetty, new menu is provided to create Application for

Upload/Unload Goods for Private Jetty list under License Menu. Applicant can create single or multiple

Applications to Upload/Unload Goods for Private Jetty using Activated Private Jetty License Number as

reference.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.5.3 Create Application to Unload/Upload Goods for Private Jetty License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier needs to create single

or multiple Applications to Upload/Unload Goods for Private Jetty using Private Jetty License as

reference to submit the License Application. To create Application to Unload/Upload Goods for

Private Jetty:

1. On the License menu, click Unload/Upload Goods for Private Jetty submenu.

The Application To Unload/Upload Goods for Private Jetty appears as shown below.

Figure 1.5-12: Application to Unload/Upload Goods for Private Jetty - Create

2. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the

process has started.

2. Application No. System auto-generates the Application Number once the application to unload or upload goods for Private Jetty form is created.

3. Application Date System auto-displays the current date as Application Date by

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description default.

4. Jetty Owner Name System auto-displays the Jetty Owner Name by default.

5. Jetty Code Enter the Jetty Code.

6. Private Jetty License No.

Enter and select the Private Jetty License Number. Note: Only Activated Private Jetty Licenses are available for selection.

7. Purpose Select Purpose as Unload Goods or Upload Goods as required. Note: System auto-selects the Purpose as Unload Goods by default.

8. Usage Select Usage as By Owner or By Tenant as required. Note: System auto-selects the Usage as By Owner by default. If the Usage is selected as By Tenant, then the Application to Unload /Upload Goods form for Private Jetty refreshes with new section, Tenant Details to enter the tenant details such as BRN or NRIC No. or Passport No.

9. Name of Vessel/Barge/Voyage No.

Enter the name of Vessel or Barge or Voyage number.

10. Agent Name Enter the Agent Name.

11. Station Name System auto-displays the Station Name of the Applicant by default.

12. Port of Arrival Enter and select the Port of Arrival.

13. Port of Departure Enter and select the Port of Departure.

14. Date of Arrival/Departure

Click to select the Date of Arrival or Departure.

15. Estimated Time of Arrival/Departure (HH:MM)

Enter the Estimated Time of Arrival or Departure (HH:MM).

16. Consignee Enter the name of Consignee.

17. Consignor Enter the name of Consignor.

18. Declaration Type Select the Declaration Type from the drop-down list. The drop-down list includes:

Import,

Export, and

Transit.

19. Sub Type Select the Sub Type from the drop-down list. Declaration Sub Type values vary based on the selected Declaration Type. For more details, refer Declaration Module.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 20. Transaction Type Select the Transaction Type from the drop-down list. Declaration

Transaction Type values vary based on the selected Sub Type. For more details, refer Declaration Module.

Tenant Details

21. Tenant Name Enter the Tenant Name. Tenant can be a registered organization or individual. Based on the selected ID Type, system auto-populates the Tenant information from Registration Module.

22. Organization Name Enter and select the Organization name.

23. Stakeholder Type System auto-selects the Stakeholder Type as Organization by default.

24. ID Type System auto-selects the ID Type as BRN based on the selected Organization Name.

25. BRN System auto-populates the BRN based on the selected ID Type.

26. Full Name System auto-populates the Full Name based on the selected ID Type.

Table 1.5-2: Application for License - Create

3. Once all the required details are entered, click Create.

The Application for License form refreshes with Created status as shown in Figure 1.5-9.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-13: Application for License - Created

Once the Application To Unload /Upload Goods for Private Jetty is created, the links associated to the

Application To Unload /Upload Goods for Private Jetty form appear in the Link Repository. To

navigate to the Link Repository, click . All the links associated to the Application for License form

are displayed in an expandable list as shown below.

View Organization Details.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-14: Application for License - Link Repository

All these links and their functionalities are explained below.

1.5.3.1 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.5.3.2 Create Unload/Upload Goods List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier needs to create unload

or upload goods list for Private Jetty License. Item Code is listed based on the Allowed goods list

associated for the Application for Private Jetty License. To create Unload or Upload Goods List:

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1. On the Application To Unload /Upload Goods for Private Jetty form , in the Unload/Upload

Goods List section , click to create goods list as shown below.

Figure 1.5-15: Unload/Upload Goods List - New

The Unload/Upload Goods Details form appears as shown below.

Figure 1.5-16: Unload/Upload Goods Details from - Create

2. Enter or select the following fields as described below.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the process

has started.

2. Item Code Enter the Item Code.

3. Goods Description Enter the Goods Description.

4. Item Description System auto-populates the Item Description based on the selected Item Code.

5. Quantity Enter the Quantity.

6. Quantity UOM Select the Quantity UOM from the drop-down list.

7. Gross Weight Enter the Gross Weight.

8. Weight UOM Select the Weight UOM from the drop-down list.

Table 1.5-3: Unload/Upload Goods Details Form - Create

3. Once all the required details are entered, click Create.

The Unload/Upload Goods Details form refreshes with Created status as shown in Figure 1.5-

13.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-17: Upload/Upload Goods Details - Created

4. Click Back to navigate back to the Application to Unload/Upload Goods for Private Jetty form.

The Application to Unload/Upload Goods for Private Jetty form appears as shown below.

Figure 1.5-18: Application to Unload/Upload Goods for Private Jetty - Updated Unload/Upload Goods List Details

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.5.4 Submit Application to Unload/Upload Goods for Private Jetty License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

Application to Unload/Upload Goods for Private Jetty once all the required details are entered. To

submit the Application to Unload/Upload Goods for Private Jetty:

In the Application to Unload/Upload Goods for Private Jetty form, click Submit to submit the

License Application as shown below.

Figure 1.5-19: Application to Unload/Upload Goods for Private Jetty - Submit

The Application to Unload/Upload Goods for Private Jetty form refreshes with Submitted

status as shown in Figure 1.5-16.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.5-20: Application to Unload/Upload Goods for Private Jetty - Submitted

Note: Application to Unload/Upload Goods for Private Jetty is submitted to Customs State Director (CSD) for

Approval/Return for Correction.

1.6 Create and Submit Application For Private Jetty License

The process to create and submit Application for Private Jetty License is similar to the process to

create and submit Application for Private Jetty License. For more details, refer section 1.5 Create and

Submit Application to Use Private Jetty License.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.7 Create and Submit Application to Use Jetty License

The process to create and submit Application for Private Jetty License is similar to the process to

create and submit Application to Use Jetty License. For more details, refer section 1.5 Create and

Submit Application to Use Private Jetty License.

1.8 Create and Submit Application for Approval for Exemption from Landing/Loading Goods at Valid Landing Area License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the License Application for Approval for Exemption from Landing/Loading Goods at Valid

Landing Area License.

Once the License Application for Approval for Exemption from Landing/Loading Goods at Valid

Landing Area License is activated, system auto-generates the License Number.

1.8.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the

License Application. Once all the required details are entered, the Application Request is submitted

for approval. To create the License Application:

1. On the License menu, click License Application submenu.

The License Information form appears as shown in Figure 1.8-1.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list includes:

Approval for Exemption from Landing/Loading Goods at Valid Landing Area.

3. System auto-displays the License Name from the drop-down list based on the selected License

Category.

4. Once the required details are entered, click New to create the License Information.

The Application for License form appears as shown in Figure 1.8-2.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-2: Application for License - Create

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the

process has started.

2. Temporary License No. System auto-generates the Temporary License Number, once the License Application is created.

3. Requested Date System auto-displays the current date as Requested Date by default.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description Note: Requested Date field refers to the date when the License Application is created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the Login Details.

6. License Category System auto-displays the License Category based on the selected License Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Name in the License Information list.

8. Application Station Enter and select the Application Station.

9. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

10. Company Name System auto-displays the Company Name of Applicant.

11. BRN System auto-displays the BRN of Applicant.

12. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

13. NRIC/Passport No. System auto-displays the registered NRIC or Passport Number of Applicant.

14. Contact Person Name System auto-displays the registered Contact Person Name of Applicant.

15. Email ID System auto-displays the registered Email ID of the Applicant.

16. Mobile Number By default, Mobile Number field is disabled.

17. Telephone Number1 System auto-displays the registered Telephone Number 1 of Applicant.

18. Designation System auto-displays the registered Designation of Applicant.

19. Applicant Remarks Enter the Applicant Remarks.

20. Address System auto-displays the registered Address of Applicant.

21. Postal Code System auto-displays the registered Postal Code of Applicant.

22. City System auto-displays the registered City of Applicant.

23. State System auto-displays the registered State of Applicant.

24. Country System auto-displays the registered Country of Applicant.

Full Address (If different from registered Address)

25. Address Enter the Address.

26. Postal Code Enter and select the Postal Code.

27. City Click to browse and select the City/Town/Area/Land. The City List appears as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description

Figure 1.8-3: City List

In the City List: i. Click the required City/Town from the City List, or enter the

City/Town, State and/or Country in the search panel, and click Search. The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

28. State System auto-populates State based on the selected City.

29. Country System auto-populates Country based on the selected City.

Transfer/Movement/Landing Information

30. Vessel Name Enter the Vessel Name.

31. Vessel Id Enter the Vessel Id number.

32. From Location Enter and select the goods From Location.

33. To Location/GPS Location Enter the To Location/GPS Location.

34. Restriction of Movement Information From Date

Click to select the Restriction of Movement Information From

Date from the calendar.

Note: Restriction of Movement Information From Date should be greater than or equal to current date.

35. Restriction of Movement Information To Date

Click to select the Restriction of Movement Information To Date

from the calendar.

Note: Restriction of Movement Information To Date should be

greater than or equal to current date.

Table 1.8-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Created status as shown in Figure 1.8-4.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-4: Application for License - Created

Once the Application for License is created, the links associated to the Application for License form

appear in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown in Figure 1.8-5.

Associate Customs Station.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View/Add Goods.

View Organization Details.

View/Upload Documents.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-5: Application for License - Link Repository

All these links and their functionalities are explained below.

1.8.1.1 Associate Customs Station

For more details, refer section 1.3.1.1 Associate Customs Station.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.8.1.2 View/Add Goods

For more details, refer section 1.3.1.2 View/Add Goods.

1.8.1.3 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.8.1.4 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.8.1.5 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.8.1.6 View License Applicable Fees

For more details, refer section 1.3.1.7 View License Applicable Fees.

1.8.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

Application for License once all the required details are entered. To submit the License Application:

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-6: Application for License - Submit

The Application for License form refreshes with Submitted status as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.8-7: Application for License - Submitted

1.9 Create and Submit Application for Permit to Carry Dutiable Restricted Goods by Local Craft License

The process to create and submit Application for Permit to Carry Dutiable Restricted Goods by Local

Craft License is similar to the process to create and submit Application for Approval for Exemption

from Landing/Loading at Valid Landing Area License. For more details, refer section 1.8 Create and

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Submit Application for Approval for Exemption from Landing/Loading Goods at Valid Landing Area

License.

1.10 Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port Limits License

The process to create and submit Application for Permit to go Alongside a Legal Landing Place or

Alongside an Ocean Vessel within the Port Limits License is similar to the process to create and submit

Application for Approval for Exemption from Landing/Loading at Valid Landing Area License. For more

details, refer section 1.8 Create and Submit Application for Approval for Exemption from

Landing/Loading Goods at Valid Landing Area License.

1.11 Create and Submit Application for License to Import Cigarette/Tobacco/Liquor/Spirit

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the License Application for License to Import Cigarette, Tobacco, Liquor or Spirit. Once the

License Application for License to Import Cigarette, Tobacco, Liquor or Spirit is activated, system auto-

generates the License Number.

1.11.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the

License Application. Once all the required details are entered, the Application Request is submitted

for approval. To create the License Application:

1. On the License menu, click License Application submenu.

The License Information form appears as shown in Figure 1.11-1.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list includes:

License to Import Cigarette/Tobacco/Liquor/Spirit.

3. System auto-displays the License Name from the drop-down list based on the selected License

Category.

4. Once the required details are entered, click New to create the License Information.

The Application for License form appears as shown in Figure 1.11-2.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-2: Application for License - Create

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays that the status as New indicating that the

process has started.

2. Temporary License No. System auto-generates the Temporary License Number, once the License Application is created.

3. Requested Date System auto-displays the current date as Requested Date by default.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description Note: Requested Date field refers to the date when the License Application is created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the login details.

6. License Category System auto-displays the License Category based on the selected License Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Name in the License Information list.

8. Application Station Enter and select the Application Station.

9. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

10. Company Name System auto-displays the Company Name of Applicant.

11. BRN System auto-displays the BRN of Applicant.

12. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

13. NRIC/Passport No. System auto-displays the registered NRIC or Passport Number of Applicant.

14. Contact Person Name System auto-displays the registered Contact Person Name of Applicant.

15. Email ID System auto-displays the registered Email ID of the Applicant.

16. Mobile Number By default, Mobile Number field is disabled.

17. Telephone Number1 System auto-displays the registered Telephone Number 1 of Applicant.

18. Designation System auto-displays the registered Designation of Applicant.

19. Applicant Remarks Enter the Applicant Remarks.

20. Address System auto-displays the registered Address of Applicant.

21. Postal Code System auto-displays the registered Postal Code of Applicant.

22. City System auto-displays the registered City of Applicant.

23. State System auto-displays the registered State of Applicant.

24. Country System auto-displays the registered Country of Applicant.

Full Address (If different from registered Address)

25. Address Enter the Address.

26. Postal Code Enter and select the Postal Code.

27. City Click to browse and select the City/Town/Area/Land. The City List appears as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description

Figure 1.11-3:City List

In the City List: i. Click the required City/Town from the City List, or enter the

City/Town, State and/or Country in the search panel, and click Search. The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

License to Import Cigarette/Tobacco/Liquor/Spirit

28. License For Select the License For from the drop-down list. The drop-down list values include:

Cigarette,

Tobacco,

Liquor, and

Spirit.

29. Brand Enter the Brand name.

30. License For Type System auto-displays the License For Type based on the selected License For. Note: The License For Type values vary based on the selected License For values.

31. Batch No. Enter the Batch Number.

32. Import Location Enter and select Import Location.

33. Quantity UOM Select the Quantity UOM from the drop-down list.

34. Quantity Enter the Quantity.

35. Total Stack per Pack Enter the Total Stack per Pack. Table 1.11-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Draft Created status as shown in Figure 1.11-

4.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-4: Application for License - Created

Once the Application for License is created, the links associated to the Application for License form

appear in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown below.

Associate Customs Station.

View/Add Goods.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View Organization Details.

View/Upload Documents.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-5: Application for License - Link Repository

All these links and their functionalities are explained below.

1.11.1.1 Associate Customs Station

For more details, refer section 1.3.1.1 Associate Customs Station.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.11.1.2 View/Add Goods

For more details, refer section 1.3.1.2 View/Add Goods.

1.11.1.3 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.11.1.4 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.11.1.5 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.11.1.6 View License Applicable Fees

For more details, refer section 1.3.1.7 View License Applicable Fees.

1.11.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

Application for License once all the required details are entered. To submit the License Application:

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown in Figure 1.11-6.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-6: Application for License - Submit

The Application for License form refreshes with Submitted status as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.11-7: Application for License - Submitted

1.12 Create and Submit Application for Ship Store Supplier License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create and

submit the License Application for Ship Store Supplier. Once the License Application for Ship Store

Supplier is activated, system auto-generates the License Number.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.12.1 Create License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can create the License

Application. Once all the required details are entered, the Application Request is submitted for

approval. To create License Application:

1. On the License menu, click License Application submenu.

The License Information form appears as shown below.

Figure 1.12-1: License Information - New

2. Select the License Category from the drop-down list.

The drop-down list includes:

Ship Store Supplier.

3. System auto-displays the License Name from the drop-down list based on the selected License

Category.

4. Once the required details are entered, click New to create the License Information.

The Application for License form appears as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.12-2: Application for License – Create

5. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays the status as New indicating that the process has

started.

2. Temporary License No. System auto-generates the Temporary License Number, once the License Application is created.

3. Requested Date System auto-displays the current date as Requested Date by default. Note: Requested Date field refers to the date when the License Application is created.

4. License No. System auto-generates the License Number, once the License Application is activated.

5. Applicant Name System auto-displays the Applicant Name based on the Login Details.

6. License Category System auto-displays the License Category based on the selected License

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description Category in the License Information list.

7. License Name System auto-displays the License Name based on the selected License Name in the License Information list.

8. Application Station System auto-displays the registered Application Station of Applicant.

9. Application Station Enter and select the Application Station.

10. Applied State System auto-populates the Applied State of Applicant based on the selected Application Station.

11. Company Name System auto-displays the Company Name of Applicant.

12. BRN System auto-displays the BRN of Applicant.

13. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of Applicant.

14. NRIC/Passport No. System auto-displays the registered NRIC or Passport Number of Applicant.

15. Contact Person Name System auto-displays the registered Contact Person Name of Applicant.

16. Email ID System auto-displays the registered Email ID of the Applicant.

17. Mobile Number By default, Mobile Number field is disabled.

18. Telephone Number1 System auto-displays the registered Telephone Number 1 of Applicant.

19. Designation System auto-displays the registered Designation of Applicant.

20. Applicant Remarks Enter the Applicant Remarks.

21. Address System auto-displays the registered Address of Applicant.

22. Postal Code System auto-displays the registered Postal Code of Applicant.

23. City System auto-displays the registered City of Applicant.

24. State System auto-displays the registered State of Applicant.

25. Country System auto-displays the registered Country of Applicant.

26. Address Enter the Address.

27. Postal Code Enter and select the Postal Code.

28. City Click to browse and select the City/Town/Area/Land. The City List appears as shown in Figure 1.12-3.

Figure 1.12-3: City List

In the City List: i. Click the required City/Town from the City List, or enter the

City/Town, State and/or Country in the search panel, and click Search.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description The available Cities are filtered based on the search criteria provided.

ii. In the City List, click the required City/Town.

29. State System auto-populates State based on the selected City.

30. Country System auto-populates Country based on the selected City.

Table 1.12-1: Application for License - Create

6. Once all the required details are entered, click Create.

The Application for License form refreshes with Draft Created status as shown in Figure 1.12-

4.

Figure 1.12-4: Application for License - Created

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Once the Application for License is created, the links associated to the Application for License form

appears in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Application for License form are displayed in an expandable list as shown below.

Associate Customs Station.

View/Add Goods.

View Organization Details.

View/Upload Documents.

View Applicable Documents.

View License Applicable Fees.

Note: The links in the Link Repository are available as per the License Configuration of the selected License

Type.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.12-5: Application for License - Link Repository

All these links and their functionalities are explained below.

1.12.1.1 Associate Customs Station

For more details, refer section 1.3.1.1 Associate Customs Station.

1.12.1.2 View/Add Goods

For more details, refer section 1.3.1.2 View/Add Goods.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.12.1.3 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.12.1.4 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.12.1.5 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.12.1.6 View License Applicable Fees

For more details, refer section 1.3.1.7 View License Applicable Fees.

1.12.2 Submit License Application

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

License Application once all the required details are entered. To submit the License Application:

In the Application for License form, select the self-declaration check box and then click Submit

to submit the License Application as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.12-6: Application for License - Submit

The Application for License form refreshes with Submitted status as shown in Figure 1.12-7.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.12-7: Application for License - Submitted

1.13 Create and Submit Application for Is Direct User License

The process to create and submit Application for Is Direct User License is similar to the process to

create and submit Ship Store Supplier License. For more details, refer section 1.12 Create and Submit

Application for Ship Store Supplier License.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.14 Print License Application

User Role: Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can print

the Activated License Application information. Following are the steps to print License Application

information:

In the activated Application for License form, click Print License as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.14-1: Application for License – Print License

The Application for License information is displayed for print as shown in Figure 3.3-6.

Figure 1.14-2: Application for License - Print

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.15 Print Acknowledgement for License Application

User Role: Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can print

the Activated License Acknowledgement information. Following are the steps to print License

Acknowledgement information:

In the activated Application for License form, click Print Acknowledgement as shown

below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.15-1: Application for License – Print Acknowledgement

The License Acknowledgement is displayed for print as shown below.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.15-2: License Acknowledgement- Print

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.16 Create Authorization Request

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the

Authorization Request to apply for the License, if Authorization is configured in License Configuration

for that License. If Authorization Required checkbox is enabled for the configured License Category,

then system should not allow the Applicant to create the License Application and notifies the

applicant to Request for Authorization. Once the Licensing Administrator approves the Authorization

Request, Applicant can apply for the respective License. To create the Authorization Request:

1. On the License RMCD menu, click Authorization and then click Authorization Request

submenu.

The Authorization Requests List appears as shown below.

Figure 1.16-1: Authorization Requests List - New

2. In the Authorization Requests List, click .

The Authorization Request Details form appears as shown below.

Figure 1.16-2: Authorization Request Details - Create

3. Enter or select the fields as described in the following table.

No. Field Name Description

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 1. Status System auto-displays the status as New indicating that the

process has started.

2. Request No. System auto-generates the Request Number once the Authorization Request Details is created.

3. Request Date System auto-displays the current date as Request Date by default.

4. License Category Select the License Category from the drop-down list. The drop-down list values include:

Applicant as Agent,

Application for Approval as Licensed Carrier (Carrier Agent),

Windfall Levy,

AEO Status,

Application to Use Jetty,

Application for Private Jetty License,

Application to Use Private Jetty License,

Approval for Exemption from Landing/Loading at Valid Landing Area,

License to Import Cigarette/Tobacco/Liquor/Spirit,

Permit to Carry Dutiable/Restricted Goods by Local Craft,

Permit to go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port Limits,

License Manufacturing Warehouse (LMW),

Petroleum Supply Base (PSB),

Duty Free Shop (DFS),

Inland Clearance Depot (ICD), and

Warehouse.

Note: The drop-down list includes all the configured License Category, which requires authorization.

5. License Name Select the License Name from the drop-down list. The drop-down list values include:

Shipping Agent,

Forwarding Agent, and

Shipping and Forwarding Agent. Note: Based on the selected License Category, the drop-down values for the License Name are displayed.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 6. Customs Station Enter and select the Customs Station.

7. Company Name/Individual Name

System auto-displays the Company Name or Individual Name based on the login details.

8. Applicant Name System auto-displays the Applicant Name based on the login details.

9. Stakeholder Type System auto-selects the Stakeholder Type as Organization based on the login details.

10. ID Type System auto-selects the ID Type as NRIC Number based on the login details.

11. NRIC No. System auto-displays the NRIC Number based on the login details.

12. BRN System auto-displays the BRN based on the login details.

13. Remarks Enter the Remarks (if any).

Table 1.16-1: Authorization Request Details - Create

4. Once all the required details are entered, click Create.

The Authorization Request Details form refreshes with Created status as shown below.

Figure 1.16-3: Authorization Request Details - Created

Once the Authorization Request Details are created, the links associated to the Authorization Request

Details form appear in the Link Repository. To navigate to the Link Repository, click . All the links

associated to the Authorization Request Details form are displayed in an expandable list as shown

below.

View Applicable Documents.

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manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View Conditions and Recommendations List.

View/Upload Documents.

Figure 1.16-4: Authorization Request Details - Link Repository

All these links and their functionalities are explained below.

1.16.1 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.16.2 View Supporting Documents List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can view the

Supporting Documents List if required. To view the Supporting Documents List:

1. In the Authorization Request Details form, click and then click Supporting Documents List.

The Supporting Documents List pop-up window appears as shown in Figure 1.14-5.

Figure 1.16-5: View Supporting Documents List pop-up window

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

2. Click to navigate back to Authorization Request Details form.

1.16.3 View Conditions and Recommendations List

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can view the

Conditions and Recommendations List. To view the Conditions and Recommendations List:

1. In the Authorization Request Details form, click and then click Conditions and

Recommendations List.

The Conditions and Recommendations List pop-up window appears as shown below.

Figure 1.16-6: View Conditions and Recommendations List pop-up window

2. Click to navigate back to Authorization Request Details form.

1.16.4 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.17 Submit Authorization Request Details

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

Authorization Request Details once all the required details are entered. To submit the Authorization

Request Details:

1. In the Authorization Request Details form, click Submit to submit the Authorization Request

Details as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.17-1: Authorization Request Details - Submit

The Authorization Request Details form refreshes with Submitted status as shown below.

Figure 1.17-2: Authorization Request Details - Submitted

2. Click Back to navigate back to the Authorization Requests List.

1.18 Create Request for Agent Pass

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can request to issue

Agent Pass using License No. as reference file if required. Applicant having ‘Applicant as Agent

License’ and ‘Is Direct User License’ can request for the Agent pass. Request for Agent Pass include

information such as Agent name, BRN/NRIC No., License No., License Validity, Company Name and

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

other information. Once all the required information is created and required documents are uploaded

(if any), then the request for Agent Pass is forwarded to Head of Centralized unit (State/HQ) for

approval. To create the request for Agent Pass:

1. On the License RMCD menu, click Customs Agent and then click Agent Pass submenu.

The Agent Pass List appears as shown below.

Figure 1.18-1: Agent Pass List - New

2. In the Agent Pass List, click .

The Agent Pass Information form appears as shown below.

Figure 1.18-2: Agent Pass Information - Create

3. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays the status as New indicating that the

process has started.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

No. Field Name Description 2. Existing License No. Enter and select the Existing License Number.

3. Company Name System auto-displays the Company Name based on the selected License Number.

4. Officer Name Enter and select the Officer Name.

5. ID Type System auto-selects the ID Type as NRIC Number or Passport Number of the Applicant.

6. NRIC/Passport No. System auto-displays the NRIC or Passport Number based on the registered License Number.

7. License Validity From Date

System auto-displays the License Validity From Date based on the selected License Number.

8. License Validity To Date System auto-displays the License Validity To Date based on the selected License Number.

9. Pass Validity From Date This field is disabled by default. Note: Agent Pass Validity From Date is auto-generated by the system upon approval based on the configured License validity period.

10. Pass Expiry Date This field is disabled by default. Note: Agent Pass Expiry Date is auto-generated by the system upon approval based on the configured License validity period.

Table 1.18-1: Agent Pass Information

4. Once all the required details are entered, click Create.

The Agent Pass Information form refreshes with Created status and auto-generated Serial No.

as shown in Figure 1.16-3.

Figure 1.18-3: Agent Pass Information - Created

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Once the Agent Pass Information is created, the links associated to the Agent Pass Information form

appear in the Link Repository. To navigate to the Link Repository, click . All the links associated to

the Agent Pass Information form are displayed in an expandable list as shown below.

View Applicable Documents.

View/Upload Documents.

Figure 1.18-4: Agent Pass Information - Link Repository

1.18.1 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.18.2 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.19 Submit Agent Pass Information

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the Agent

Pass Information. To submit the Agent Pass Information:

1. In the Agent Pass Information form, click Submit to submit the Agent Pass Information details

as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.19-1: Agent Pass Information - Submit

The Agent Pass Information form refreshes with Submitted status as shown below.

Figure 1.19-2: Agent Pass Information - Submitted

1.19.1 Print Agent Pass

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can print the

approved Agent Pass information. Following are the steps to print Agent pass information:

In the approved Agent Pass Information form, click Print Agent Pass as shown below.

Figure 1.19-3: Agent Pass Information – Print Agent Pass

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

The Agent Pass Information is displayed for print as shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.19-4: Agent Pass Information - Print

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1.20 Create Request for Update/Add New License Information

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the

request for Update or Add New License Information for the configured License Category. Trader,

Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can update or add the new

license information such as change of address, change of ownership of company, change of directors,

stakeholders and staff, add or remove list of authorized personnel and add or remove list of Agents.

Note:

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier can update or add

new License Information only when the License is in Activated state.

To create the request for Update or Add New License Information:

1. In the Application for License form, click Update License to update the License Information as

shown in Figure 1.18-1.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.20-1: Application for License - Update License

Note:

Applicant can request to update information in the License information after activation by clicking

Update License button in Activated state. After this, eligible section for updation is enabled for

applicant to modify based on the License Category.

Change of Premise Type is not allowed when the declarations are In Progress status.

License Number remains same after relocation to a different state; only the station code changes.

The Application for License form refreshes with Draft Created status as shown in Figure 1.18-

2.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.20-2: Application for License - Request for Amendment

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

2. In the License Amendment Details section, select the Update Type.

Note:

The License Amendment details are displayed as per the License Configuration. In the License

Amendment Details section, select the following Update Type to make relevant changes:

o Change of Premise Address: Select the make changes to Full Address (If different from

Registered Address) section.

o License specific details: Select to make changes to License Specific Details section.

o Upload Additional Documents: Select to make changes to View/Upload Required

Documents details in Link repository.

o Associate/Disassociate Goods: Select to associate or dissociate good details.

o Associate/Disassociate Customs Station: Select to associate or dissociate Customs

Station.

Once the Request for Amendment is rejected, the status of Application for License changes to

Activated or Amended based on the previous status.

o The changes in the Application also revert to the previous status details.

3. Add or change the required details.

4. Click Request for Update to update the edited changes.

The License for Application form refreshes with Requested for Amendment status as shown in

Figure 1.18-3.

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.20-3:Application for License - Requested for Amendment

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This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Note: The request is sent to Head of Centralized Unit (State/HQ) for further process.

1.21 Create Request for Renewal of License

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can create the

request for Renewal of License within 60 days or before configured days of License expiry (specified in

configuration). If the renewal request is submitted within configured days of License expiry, then

Compound Fee for late submission is calculated for renewal. Renewal request is approved by CSD, and

the Compound amount (if any), is collected along with the Renewal fee for approval of Renewal

request. To create the request for Renewal of License:

1. On the License RMCD menu, click Renewal Requests submenu.

The Renewal Requests List appears as shown below.

Figure 1.21-1: Renewal Request List - New

2. In the Renewal Requests List, click .

The Renewal Request Details form appears as shown in Figure 1.19-2.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.21-2: Renewal Request Details - Create

3. Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays the status as New indicating that the

process has started.

2. Request No. System auto-generates the Request Number once the Renewal Request Details is created.

3. License No. Enter and select the License Number.

4. Requested Date System displays the current Date as Requested Date as default.

5. Renewal Date This field is disabled by default. Note: Renewal Date field is enabled once the request is approved.

6. Surety Amount(RM) System auto-displays the Surety Amount based on the selected License No.

7. Renewal Validity System auto-displays the Renewal Validity based on the selected License No. in Months.

8. License Renewal Fee(RM) System auto-displays the License Renewal Fee based on the selected License No.

9. Late Renewal Penalty(RM) System auto-displays the Late Renewal Penalty based on the selected License No.

10. Renewal Remarks Enter the Renewal Remarks.

Table 1.21-1: Renewal Request Details - Create

4. Once all the required details are entered, click Create.

The Renewal Request Details form refreshes with Created status as shown in Figure 1.19-3.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.21-3: Renewal Request Details - Created

Once the Renewal Request Details are created, the links associated to the Renewal Request Details

form appear in the Link Repository. To navigate to the Link Repository, click . All the links

associated to the Renewal Request Details form are displayed in an expandable list as shown below.

View License Information.

View Applicable Documents.

View/Upload Documents.

View Organization Details.

Figure 1.21-4: Renewal Request Details - Link Repository

1.21.1 View License Information

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier view the Existing

License Information. To view the Existing License Information:

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

1. In the Renewal Request Details form, click and then click View Existing License

Information.

The License Information pop-up window appears as shown below.

Figure 1.21-5: View License Information pop-up window

2. Click to navigate back to Renewal Request Details form.

1.21.2 View Applicable Documents

For more details, refer section Error! Reference source not found. Error! Reference source not found..

1.21.3 View/Upload Documents

For more details, refer section 1.3.1.4 View/Upload Documents.

1.21.4 View Organization Details

For more details, refer section 1.3.1.3 View Organization Details.

1.22 Submit Renewal Request Details

Trader, Shipping Agent, Forwarding Agent, Carrier Agent and Ship Store Supplier can submit the

Renewal Request Details once all the required details are entered. To submit the Renewal Request

Details:

In the Renewal Request Details form, click Submit to submit the Renewal Request Details as

shown below.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Figure 1.22-1: Renewal Request Details - Submit

The Renewal Request Details form refreshes with Submitted status as shown below.

Figure 1.22-2: Renewal Request Details - Submitted

1.23 Module Summary

This module provides the detailed description of all the features of License (Generic) module.

Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier (Applicant)

Create and Submit Application for Applicant as Agent License.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Create Surety Details.

View Applicable Documents.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License.

o Create License Application.

Create Vehicles List.

Create Drivers List.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Applicable Documents.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application For Private Jetty License.

o Create License Application.

Associate Customs Station.

View or Add Goods.

Associate Tenants List.

View Organization Details.

View or Upload Documents.

View Applicable Documents.

View License Applicable Fees.

o Submit License Application.

o Create Application to Unload or Upload Goods for Private Jetty License.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View Organization Details.

Create Unload or Upload Goods List.

o Submit Application to Unload or Upload Goods for Private Jetty License.

Create and Submit Application to Use Private Jetty License.

Create and Submit Application to Use Jetty License.

Create and Submit Application for Approval for Exemption from Landing or Loading at Valid

Landing Area License.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Applicable Documents.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Permit to Carry Dutiable or Restricted Goods by Local Craft

License.

Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside

an Ocean Vessel within the Port Limits License.

Create and Submit Application for License to Import Cigarette or Tobacco or Liquor or Spirit.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Applicable Documents.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Ship Store Supplier.

o Create License Application.

Associate Customs Station.

View or Add Goods.

View Organization Details.

View or Upload Documents.

View Applicable Documents.

View License Applicable Fees.

o Submit License Application.

Create and Submit Application for Is Direct User License.

Print License Application.

Print Acknowledgement for License Application.

Create Authorization Request.

o View Applicable Documents.

o View Conditions and Recommendations List.

o View or Upload Documents.

Submit Authorization Request Details.

Create Request for Agent Pass.

o View Applicable Documents.

o View or Upload Documents.

Submit Agent Pass Information.

o Print Agent Pass.

Create Request for Update or Add New License Information.

Create Request for Renewal of License.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

o View License Information.

o View Applicable Documents.

o View or Upload Documents.

o View Organization Details.

Submit Renewal Request Details.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

QUICK REFERENCE

uCustoms Window

The Fundamentals

To Search: Specify the search criteria in the fields and click Search.

To Sign Out: Click located at the top of the screen. To Sign in as a Different User: Sign out and then on the logon window, enter the alternative user information in the fields and logon. To Change User Preferences: Click Profile Management. In the expandable list, click Preferences. In the Preferences window, user can make the required changes to the Default Customs Station and Default User Profile. To Edit Profile Details: Click Profile Management. In the expandable list, click Edit Profile. User can make the required changes in the Registration form.

Common Features

Open a record: Click to open a record. Sort a column: Click the Column heading to sort the records in ascending or descending order.

Delete a record: Select the record to be deleted from the list and click .

User Types and Characteristics

Following Stakeholders can access the License (Generic) module: 1. Trader, Shipping Agent, Forwarding Agent, Carrier Agent or Ship Store Supplier (Applicant)

Create and Submit Application for Applicant as Agent License. o Create License Application. o Submit License Application.

Create and Submit Application for Approval as Licensed Carrier (Carrier Agent) License. o Create License Application. o Submit License Application.

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

Create and Submit Application to Use Private Jetty License. o Create License Application. o Submit License Application.

Create Application to Unload or Upload Goods for Private Jetty License.

Submit Application to Unload or Upload Goods for Private Jetty License.

Create and Submit Application For Private Jetty License.

Create and Submit Application to Use Jetty License.

Create and Submit Application for Approval for Exemption from Landing or Loading at Valid Landing Area.

o Create License Application. o Submit License Application.

Create and Submit Application for Permit to Carry Dutiable or Restricted Goods by Local Craft License.

Create and Submit Application for Permit to go Alongside a Legal Landing Place or Alongside an Ocean Vessel within the Port Limits License.

Create and Submit Application for License to Import Cigarette or Tobacco or Liquor or Spirit. o Create License Application. o Submit License Application.

Create and Submit Application for Ship Store License. o Create License Application. o Submit License Application.

Create and Submit Application for Is Direct User License.

Print License Application.

Print Acknowledgement for License Application.

Create Authorization Request. o View Applicable Documents. o View Conditions and Recommendations List. o View or Upload Documents.

Submit Authorization Request Details.

Create Request for Agent Pass. o View Applicable Documents. o View or Upload Documents.

Submit Agent Pass Information.

Create Request for Update or Add New License Information.

Create Request for Renewal of License. o View License Information. o View Applicable Documents. o View or Upload Documents. o View Organization Details.

Submit Renewal Request Details.

Functions

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without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

How to Create License Application? On the License menu→ click License Application submenu →In the License Information form, select the License Category from the drop-down list →click New. In the Application for License form, enter the required details →click Create.

The Application for License form status changes from New to Created. Click to view the following links:

Associate Customs Station.

View or Add Goods.

Create and Submit Surety Details.

View or Upload Documents.

View Checklist.

View Acknowledgement Document.

View Remarks History.

View License Applicable Fees. Update all the required details to submit the License Application. How to Submit Application for License? In the Application for License form → select the self-declaration check box → click Submit. The Application for License form status changes from Created to Submitted. How to Associate Customs Station?

In the Application for License form →click →click Associate Customs Station.

Click . In the Customs Station List, select the check box corresponding to the Customs Station Code and

click . The selected Customs Station is displayed in the Customs Station List. Click to navigate back to the Application for License form. How to View or Add Goods? In the Application for License form →click →click View/Add Goods.

Click . In the Allowed goods List, select the check box corresponding to the Item Code and click . The selected Item Code is displayed in the Allowed Goods List. Click to navigate back to the Application for License form. How to Create and Submit Surety Details?

In the Application for License form →click →click Surety Details →In the Surety Transaction form, enter the required details. Click Create.

The Surety Transaction form status changes from New to Created.

In the Surety List, select the check box corresponding to the Surety Number and click . In the Surety Transaction Details section, enter the Amount. Click Save to save the entered details. The Surety Transaction form status changes from Created to Modified. In the Surety Transaction form, Click Submit. The Surety Transaction form status changes from Modified to Submitted.

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RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

How to Create Authorization Request?

On the License menu → click Authorization Request submenu → In the Authorization Request List, click → In the Authorization Request Details form, enter the required details →click Create. The Authorization Request Details form status changes from New to Created. How to Submit Authorization Request Details? In the Authorization Request Details form →click Submit. The Authorization Request Details form status changes from Created to Submitted. How to Create Request for Agent Pass?

On the License menu→ click Agent Pass submenu → In the Agent Pass Request List, click → In the Agent Pass Information form, enter the required details →click Create. The Agent Pass Information form status changes from New to Created. How to Submit Agent Pass Information? In the Agent Pass Information form → click Submit. The Agent Pass Information form status changes from Created to Submitted. How to Create Request for Update or Add New License Information? In the Application for License form → click Update License. The Application for License form status changes from Activated to Modified. Make the necessary changes and then click Request for Amendment. The Application for License form status changes from Activated to Requested for Amendment. Note: The request is sent to Head of Centralized Unit (State/HQ) for further process. How to Create Request for Renewal of License?

On the License menu→ click Renewal Request submenu → In the Renewal Request List, click → In the Renewal Request Details form, enter the required details →click Create. The Renewal Request Details form status changes from New to Created. How to Submit Renewal Request Details? In the Renewal Request Details form →click Submit. The Renewal Request Details form status changes from Created to Submitted.

Page 179: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 179 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

GLOSSARY

License (Generic): The Generic License facilitates the process of creating License and validating it

while issuing the License to the Applicant. Based on the License Category, License is issued to the

Applicant and the Payment or Surety is associated (if any). If the Payments or Surety association is not

required, then the system directly activates the License for usage on Approval.

Jetty: In general, a jetty is a structure that is connected to a body of water that is used to launch or

land a vessel. Jetty Licenses include Commercial (intended for commercial activities), Private Jetty (for

use by the applicant and family only, for domestic and recreational activities) and Public Jetty Licenses

(given to a public body for use by the general public).

Page 180: USER MANUAL - customs.gov.my...User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62 This document constitutes confidential proprietary information of ICS and

Issue 1.2 Page 180 of 180

RMCD - uCustoms Confidential User Manual Phase 4 – License (Generic) (External User) uCustoms 24.03.62

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

INDEX

B

Brilliance Information Sdn. Bhd., 2, 3

Brinfo, 3

G

Goods and Services Tax, 3

GST, 3

I

ICS, 3

M

MicroClear®, 3

P

Project Management Office, 2

R

Royal Malaysian Customs Department, 2

U

Uniform resource locator

URL, 9