updated resume october 2015
TRANSCRIPT
AMANECER EIZNER6550 SQUIRE KNOLL ROAD
SAN LUIS OBISPO, CALIFORNIA - 93401, UNITED STATES831. 521.7165
PERSONAL STATEMENT: I am dependable, enthusiastic, and committed with the intention of combining my skills and expertise within a position that welcomes motivation and a supportive environment. I wish to obtain a responsible position where I can help the organization grow in value utilizing my experience, capabilities, and work ethic.
EDUCATIONCALIFORNIA POLYTECHNIC UNIVERSITY SLO, CALIFORNIABachelor of Science Recreation, Parks, and Tourism Administration Expected December 2016GPA: 2.8 Concentration: Hospitality and Tourism Management
RELEVANT COURSEWORK:Introduction to Recreation, Parks, and Tourism Festival & Event ManagementHospitality, Convention, and Meeting Management Corporate CommunicationCareer Planning in Recreation, Parks, and Tourism Sustainable Travel and Tourism Planning
PROFESSIONAL EXPERIENCE
SIDECARServer July 2014- January 2015
Aided in restaurant wedding event day set up, serving, and clean up Tended to tables in a timely manner with broad knowledge of cocktail and food menus Upheld calm and professional poise throughout meal services
LUNA RED SLO, CALIFORNIAServer July 2014- January 2015
Assisted in the suggestion and service of food for events of up to 150 customers nightly Utilized professional communications skills and wine knowledge to answer all questions Maintained customer service as top priority while ensuring cleanliness and time management
BIG SUR ROADHOUSE BIG SUR, CALIFORNIAServer March 2014- July 2014
Presented suggestions and recommendations on upscale wine and beer Personalized the meal and service attentively and formally Created positive guest interactions while serving in a friendly and efficient manner
BON TEMPS CREOLE CAFÉ SLO, CALIFORNIAWaitress/ Busser / Hostess November 2012- December 2013
Seated, served, answered phone, took reservations, bussed, and reset tables Most often was the only person working the dining area Provided fast turn over while providing good service
BIG SUR BAKERY AND RESTAURANT BIG SUR CALIFORNIAHostess/ Busser / Food Runner June 2009 – October 2012
Warmly greeted guests and bid a tender departure and invite to visit again Ensure that requirements for all guests are met; including small children, disabled or food allergic guests Create new settings as per requirements and clear additional settings if not needed Organized a seating chart that efficiently coordinated guest seating with the open wait staff.
ADDITIONAL SKILLS
Qualified understanding of Microsoft Office Products, Excel, Mail, Database Development, Internet Usage, Social Media Platforms for marketing
Experienced use of Open Table, Point of Sale, and BreadCrumb Reservation Services Fluent in Spanish Nine years of practice providing quality customer service