Craig M. Frizzell10564 Norcross Ave. LV, NV.

(619)565-8083craig.frizzell@yahoo.com

Linkedin.com https://www.linkedin.com/in/craig-frizzell-aei-69799367

SKILLS eConnect software, CRM, SDG&E data base, SAP, Itrak reporting software, Microsoft Office 2010 and 2016, and Google Docs Working knowledge of Opera, Patron Management, Epicor Sales Audit, Cognos, CME2, TME, and

SharePoint Outstanding Verbal Communication and training skills Analytical skills pertaining to Point of Sale data/register data Closed Circuit TV(CCTV), multi-store loss prevention experience and Report Writing

WORK EXPERIENCE

Internal Control Manager

Aria Resort & Casino 05/2016-08/2016

Using multiple software programs, found and resolved operating and theft.

Was part of one felony larceny case resulting in a recovery of $850.00

Played a vital role using Wicklander/Zulawski interview techniques to obtain information that resulted in a department wide implication of theft and policy abuse.

Conducted a total of ten Fraud Awareness training classes for the all the retail employees

Loss Prevention Team Lead

Dicks Sporting Goods 03/2016-05/2016

Helped with inventory, reduced shrink, cashier training, and set up Standard Operating Procedures pertaining to auditing and cash register operation.

Senior Investigator

eConnect INC. Las Vegas, NV. 03/2014-03/2016 Identified an increase in theft related cases by 100% from 75 to 150, aiding in generation of reports for

implementation of next required action. Added to the company’s bottom line by reducing travel expenses by 30% via professional negotiation

of pricing and fees. Trained multiple levels of personnel up to Security Directors and General Managers on

implementation of newly acquired Loss Prevention/Security software via webinars or in person. Conducted investigations at numerous local, multi-state and international venues pertaining to internal

theft, risk management, and profit and loss in order to achieve a higher Return on Investment while reducing the amount of turnover

*3 month break in employmentLyft Driver

Lyft of San Diego, CA. 10/2013-03/2014 Maintained existing safe driver record while driving customers to their desired locations throughout

San Diego County. Received a five star rating based on customer service, safety, and reliability.

Program Assistant

Act-One with San Diego Gas & Electric San Diego, CA. 09/2012-09/2013

Updated and maintained database for customers’ rebate applications ensuring that all information was complete and valid.

Filed, scanned and copied with 100% accuracy, all rebate reported information which is essential to the validity of the rebate program.

Weapons Handler

Lockheed Martin 32nd Naval Base San Diego, CA. 10/2009-09/2011

As Range Safety Officer and Line Coach, trained both active military Master-at-Arms and Department of Defense Police on shooting techniques while at the range, insuring compliance with all regulations.

NRA certified Verified credentials with emphasis on importance of 100% accuracy in maintaining the weapons logs,

maintenance of small arms and issuing of personnel small arms on a daily basis.

Pass and ID Clerk 2

Aerotek Naval Air Station Coronado, CA. 07/2009-10/2009

Weapons Handler for Lockheed Martin……Secret Clearance In charge of issuing base decals to verified, authorized personnel and their immediate family members. For new hires, conducted finger printing and issuance of temporary I.D. cards.

Loss Prevention Manager/Assistant Manager

Wal-Mart National City, CA. 10/2005-07/2009

Screened, hired, trained, and supervised in multiple areas including Asset Protection and Home Departments.

Managed associate training records pertaining to safety equipment and risk management Compliance: Organized and kept records of daily and weekly training concerning OSHA, HIPPA,

MSDS, and Hazardous Waste Handling Created and implemented a program which resulted in shrink reduction in the Electronics Dept by

56% from $486,000 to $245,000 Created and implemented a program instrumental in reducing up to $75,000 per year shrink in the

fitting rooms

EDUCATION: American Military University Graduate Certificate in Cyber Crime Essentials 2012-2014 San Diego State University- B/S Degree in Criminal Justice Administration 1998-2001

CERTIFICATIONS:

Introduction to Incident Command Center FemaBusiness Intelligence and Knowledge Management Systems AllisonBig Data Analyst Program eConnectConcealed Weapons Permit State of NVPrivate Investigations Licensing Board card State of NVAdvanced eCommerce Investigations and Intelligence Gathering McAfeeCyber Crime Essentials-Undergraduate American Military UniversityCyber Crime Essentials-Graduate American Military UniversityInterview and Interrogation Techniques Wicklander-Zulawski