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Thomas R. Watjen President and CEO, Unum Group March 3, 2008 The Association of Insurance and Financial Analysts Conference

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Page 1: unum group   Updated_AIFA-Watjen

Thomas R. WatjenPresident and CEO, Unum Group

March 3, 2008

The Association of Insurance andFinancial Analysts Conference

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Safe Harbor Statement

Statements in this presentation that are not historical facts, such as our earnings per share, return on equity and our Unum US group disability benefit ratio guidance, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve risks and uncertainties that could cause actual results to differ materially from those contained in the forward-looking statements. These risks and uncertainties include such general matters as general economic or business conditions; events or consequences relating to terrorism, acts of war and catastrophes, including natural and man-made disasters; competitive factors, including pricing pressures; legislative, regulatory, accounting, or tax law changes; and the interest rate environment. More specifically, they include fluctuations in insurance reserve liabilities; changes in projected new sales and renewals; variations between projections and actual experience in persistency rates, incidence and recovery rates, pricing and underwriting; retained risks in our reinsurance operations; availability and cost of reinsurance; the level and results of litigation, rating agency actions, and regulatory actions and investigations; actual experience in implementing and complying with the multistate market conduct regulatory settlement agreements and the California Department of Insurance settlement agreement; negative media attention; changes in assumptions relating to deferred acquisition costs, value of business acquired or goodwill; the level of pension benefit costs and funding; investment results, including credit deterioration of investments; the ability of our insurance company subsidiaries to pay dividends or extend credit to us and certain of our intermediate holding company subsidiaries and/or finance subsidiaries; and effectiveness of product support and customer service. For further information of risks and uncertainties that could affect actual results, see our filings with the Securities and Exchange Commission, including information in the sections titled “Cautionary Statement Regarding Forward-Looking Statements” and “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2007. The forward-looking statements in this presentation are being made as of the date of this presentation, and we expressly disclaim any obligation to update or revise any forward-looking statement contained herein.

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Agenda

• Our Business

• A Different Company

• Environment

• Unum US Core/Voluntary Market Strategy

• Outlook

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Our Business

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Our Business

Unum Group

Unum US Colonial Unum UK

#1 Group Disability

#1 Group Critical Illness

#2 Group Life

#1 Group Disability

#1 Individual Disability

#3 Voluntary Benefits

#3 Group Life

#3 Group Long-term Care

#2 Voluntary Benefits

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A Different Company

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2007

Other0%

Unum US Supplemental& Voluntary

18%

Unum UK12%

Colonial11%IDI-Closed Block

13%

Unum USCore Market

22%

Unum USLarge Case

24%

Unum US Supplemental& Voluntary

13%

IDI-Closed Block16%

Unum USLarge Case

33%

Colonial9%

Unum UK4%

Other1%

Unum USCore Market

24%

2002

A Different Company

More Diversified Earned Premium Base

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20072002

A Different Company

More Diversified Earnings Base*

* Excludes Corporate segment

Colonial13%

Unum UK7%

Other6%

Unum USGroup Disability

27%

Unum USGroup Life

21%

Unum US Supplemental &

Voluntary18%

IDI-Closed Block8%

Colonial19%

Unum UK25%

Other1%

IDI-Closed Block8%

Unum US Supplemental &

Voluntary18%

Unum USGroup Disability

13%

Unum USGroup Life

16%

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Credit Quality of Bond Portfolio

Below Baa 5.7%

Baa 37.3%

Aaa 23.2%

Aa8.5%

A25.3%

12/31/07

A20.0%

Aa4.1%

Aaa 27.3%

Below Baa 10.5%

Baa38.1%

12/31/02

A Different Company

Solid Investment Portfolio

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A Different Company

Strong Interest Margin

20

30

40

50

60

70

80

90

4Q-02 4Q-03 4Q-04 4Q-05 4Q-06 4Q-07

Basis Points

TargetRange

Group LTD

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A Different Company

Significant Financial Flexibility

3/31/03 2007

RBC 210% 344%

Cash at Holding Company $1,002$ (755)

Debt to Total Capital (as adjusted) 30.2% 21.4%

Market Value $2,370 $8,500 (current)

($ millions)

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A Different Company

Feb ’08Outlook raised to Stable

Baa1 (Stable Outlook)Moody’s

Feb ’08Outlook raised to Positive

A- (Positive Outlook)Fitch

Aug ’07Outlook raised to Positive

BBB+ (Positive Outlook)Standard & Poor’s

Jan ’08Outlook raised to Stable

A- (Stable Outlook)A.M. Best

Recent ActionCurrent Rating

Ratings History – Financial Strength Ratings

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Environment

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Environment: Trends

Demographic trends in both the US and the UK have become immediate public policy priorities.

• Aging population

• Aging workforce

• Low savings rates

• Cost of healthcare

• Possible labor shortage

• US Healthcare reform

• UK Pension reform

• Extensive debate on sustainability of government programs

• Changing role of employer

• Pressure government funded programs

• Increased employee responsibility

Demographic Trends Policy ProposalsPotential impact on our

industry

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0

20

40

60

80

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

UK A

rticl

es

0

200

400

600

800

1000

US A

rticl

es

US Articles (DJ)

UK Articles (DJ)

Low Personal Savings – Press Article Count in US/UK

Annualized

Aging Population – Press Article Count in US/UK

0

50

100

150

200

250

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

UK

Arti

cles

0

500

1000

1500

2000

2500

US

Arti

cles

US Articles (DJ)

UK Articles (DJ)

Annualized

These trends have captured public attention in both the US and UK markets…

Environment: Trends

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$700

$2400

Healthcare Spending & Inflation($ billions)

US Inflation rate1991 2007E

Environment: Trend

In the US market, healthcare trends are likely to have a significant impact on US benefits market.

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• Underinsured, aging population with low savings rate creates a demand for specialized coverage– Limited duration medical coverage and other term structured products– Benefits communication tools and technology

• Increased employer expense management heightens awareness of voluntary products– Cost shift to employee from employer– Simple and portable for employee

• Unum is well positioned for these trends:– Colonial – #2 in Voluntary Benefits– Unum US – Strong VWB, Voluntary Group, and Core Market Group

presence– Unum UK – Emerging VWB market potential

Environment: Our Response Strategy

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Environment: Well-Positioned Business Mix

Much of our US business has a Voluntary aspect.

Premium Mix - 2007(Unum US and Colonial)

IDI & LTC17%

Voluntary(Colonial & Unum US- VWB)

27%

Employee Paid Group31%

Employer Paid Group22%

Other3%

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Environment: Well-Positioned Business Mix

A Growing Voluntary Benefits and Core Group Focus

2007Premium Mix

Unum US Supplemental &

Voluntary18%

Unum USCore Market

22%

Colonial11%

Unum UK12%

Unum USLarge Case

24%

IDI-Closed Block& Other

13%

2007Fully-Insured Sales Mix

Unum USLarge Case

14%

Unum US Supplemental& Voluntary

22%

Colonial31%

Unum UK10%

IDI-Closed Block& Other

2%

Unum USCore Market

21%

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Unum US

Core/Voluntary Market Strategy

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Converging Trends Point to a Customer Solution

Benefits people desireeasy administration

“Just make it easy for me”

Growth in voluntary and mixed funding

“We have no choice but to pass on more of the cost to employees”

One size does not fit all

“I want to provide a plan that will meet the specific needs of my customers.”

Need for reduced complexity

“I want to feel knowledgeable when I talk about this with

customers”

Easy administration

Voluntary and mixed funding

Reduced complexityChoice

Unum US Core/Voluntary Market Strategy

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• Simply Unum combines Group & Voluntary coverages on one fully-integrated platform and offers both Unum enrollment resources and employer cost management capabilities.

• The Simply Unum platform is tailored to meet the needs of the 500 lives and less market.

• The platform allows ease of product access and choice, while significantly reducing administrative time.

• Market place reaction from both brokers and customers has been positive.

• National roll-out of the platform will continue through 2008.

Simply Unum.Simply Better.

Unum US Core/Voluntary Market Strategy

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Simply Unum

• "Simplicity. The people who handle the program for the company don't have to deal with two to three insurance companies; much of enrollment and administration is done electronically, so it tremendously frees up internal people's time."—Broker #1

• “There’s the yearly budgeted amount that we had spent on our disability insurance and our life insurance, the programs we currently offer. He showed me he could offer savings on those programs as well as additional programs we were not currently offering. So it looked like we were getting a better product and better service for less money.”—Employer #3

• "First, the individual enrollment, sitting down with the employees individually and explaining in detail what the benefit was about. That was a big plus right there. For these employees, in a tool and die company, to have the benefits explained at them, I just thought that would be very beneficial."—Broker #7

• “I am not trained in HR, so we shop out our HR to the most user friendly companies we can find. So that's another reason we went to Unum because we don't want to have to deal with the administration problems that the others give us.” —Employer

Sold Case Research - Selected Quotes

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Simply Unum

• Simply Unum was rolled out in four pilot offices in August of 2007.

• 3,800 quotes in the last five months of the year (29% quotes in these offices).

• Average of 2.8 lines of coverage per quote across group and voluntary lines.

• 286 sold group coverages– 40 lives per coverage– 30 VB cases currently in the enrollment process

• Simply Unum close ratio on par with non-Simply Unum.

• All four offices achieved their Simply Unum and non-Simply Unum sales goal for the fourth quarter.

Sales Results

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18,840

13,239

2003 2007 2011

Case Sales Growth

* Includes Group, VB & GLTC

Unum US Core/Voluntary Market Strategy

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2003 2007 2011

Total Core & Supp Group Large

Earned premium growth emerges in 2009 as large case earned premium flattens and growth accelerates in group core and supplemental benefits segment.

Earned Premium Growth2007-2011 5 Yr CAGR

0.9% Total

4.2%Core & Supp

- 4.7%Group Large

Unum US Core/Voluntary Market Strategy

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Outlook

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Outlook

• Consistent execution of our operating plans

• Maintain emphasis on disciplined, profitable growth

• Better leverage our leadership position

Focus

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Outlook

Short-term Guidance: 2008 Expectations

Earnings Per Share $2.35 to $2.40

Return on Equity: Core 15.5% to 16.0%

Total Company 11.0% to 11.5%

Capital PositionLiquidity >$300mmLeverage 24% - 25%

RBC 315% - 325%

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Outlook

Long-term Trends: 2009 and Beyond

Company Total

15% – 16%16.7%Core Total

20% – 22%24.6%Colonial

26% – 28%38.6%Unum UK

11% - 13%10.9%Unum US

TargetROE

2007ROE

11.5% - 13.0%11.2%

2% - 3%2.1%IDI - Closed Block

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Closing Comments

• Strong Balance Sheet

• Well Positioned Investment Portfolio

• Diversified Business Mix; Strong Operating Performance

• Disciplined Profitable Growth Strategy

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Non-GAAP Reconciliation

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2007 2006

Operating Income Before Income Tax and Net Realized Investment Gain (Loss), As Adjusted 306.8$ 265.0$ Debt Extinguishment Cost (55.6) (2.7) Interest on Federal Income Tax Refund - 2.6 Operating Income Before Income Tax and Net Realized Investment Gain (Loss) 251.2 264.9 Income Tax (Benefit) on Operating Income 74.2 (8.8) Net Realized Investment Gain (Loss), After Tax (16.5) 0.5 Income from Continuing Operations 160.5 274.2 Income from Discontinued Operations, Net of Tax - 1.9 Net Income 160.5$ 276.1$

Three Months Ended December 31

(in millions)

Reconciliation of Non-GAAP Financial Measures

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12/31/2007 9/30/2007 6/30/2007 3/31/2007 12/31/2006 9/30/2006 6/30/2006 3/31/2006

Net Income (Loss) 0.44$ 0.52$ 0.43$ 0.51$ 0.80$ (0.19)$ 0.38$ 0.23$ Net Realized Investment Gain (Loss) (0.05) (0.08) 0.02 (0.01) - 0.01 (0.01) - Income from Discontinued Operations - - - 0.02 0.01 - 0.01 0.01 After-tax Operating Income (Loss) from Continuing Operations Excluding Net Realized Investment Gain (Loss) 0.49 0.60 0.41 0.50 0.79 (0.20) 0.38 0.22 UK Reserve Release, Net of Tax - 0.03 - - - - - - UK Tax Law Change - 0.01 - - - - - - Regulatory Reassessment Charges, Net of Tax - - (0.10) - - (0.62) - (0.17) Special Tax Items - - - - 0.28 - - - Broker Compensation Settlement, Net of Tax - - - - - (0.04) - - Debt Extinguishment Cost, Net of Tax (0.10) - - - (0.01) - (0.04) (0.01) After-tax Operating Income from Continuing Operations Excluding Net Realized Investment Gain (Loss) and Special Items 0.59$ 0.56$ 0.51$ 0.50$ 0.52$ 0.46$ 0.42$ 0.40$

* Amounts per diluted common share

Three Months Ended *

Reconciliation of Non-GAAP Financial Measures

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December 31 September 30 June 30 March 31 December 31 September 30 June 30 March 31 December 312007 2007 2007 2007 2006 2006 2006 2006 2005

Total Stockholders' Equity, As Adjusted 7,501.3$ 7,347.2$ 7,158.2$ 6,705.8$ 6,989.8$ 6,725.4$ 6,800.0$ 6,108.2$ 6,049.9$ Net Unrealized Gain on Securities 356.1 346.6 78.0 490.3 534.8 687.9 60.7 256.2 1,040.7 Net Gain on Cash Flow Hedges 182.5 137.0 135.4 180.5 194.2 181.1 126.2 203.6 273.3 Total Stockholders' Equity (Book Value) 8,039.9$ 7,830.8$ 7,371.6$ 7,376.6$ 7,718.8$ 7,594.4$ 6,986.9$ 6,568.0$ 7,363.9$

Quarterly Average Equity, As Adjusted** 7,424.3$ 7,252.7$ 6,932.0$ 6,636.6$ 6,857.6$ 6,762.7$ 6,454.2$ 6,079.0$ Annual Average Equity, As Adjusted** 7,034.3

** First quarter and full year 2007 average adjusted for cumulative effect of accounting principle changes of $422.5 million effective January 1, 2007

(in millions)

As of

Reconciliation of Non-GAAP Financial Measures

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AdjustedOperating Operating

Income (Loss) Income (Loss)Before Net Allocated Before Net

Average Average Average Realized After-tax After-tax Realized LeveragedAllocated Allocated Leveraged Investment Special Item Interest Investment Return

Equity Debt Equity Gain/Loss Adjustments Expense Gain/Loss On Equity

Twelve Months Ended December 31, 2007Unum US 4,557.2$ (1,301.3)$ 3,255.9$ 371.8$ 43.1$ (59.5)$ 355.4$ 10.9%Unum UK 866.6 (230.5) 636.1 256.1 - (10.7) 245.4 38.6%Colonial 829.8 (220.8) 609.0 159.8 - (10.2) 149.6 24.6%Core Operations 6,253.6 (1,752.6) 4,501.0 787.7 43.1 (80.4) 750.4 16.7%Individual Disability - Closed Block 2,481.4 (663.2) 1,818.2 76.7 (8.6) (29.9) 38.2 2.1%Corporate and Other (1,700.7) 2,415.8 715.1 (148.8) 36.1 110.3 (2.4) -0.3% Total 7,034.3$ -$ 7,034.3$ 715.6$ 70.6$ -$ 786.2$ 11.2%

AdjustedOperating Operating

Income (Loss) Income (Loss)Before Net Allocated Before Net Annualized

Average Average Average Realized After-tax After-tax Realized LeveragedAllocated Allocated Leveraged Investment Special Item Interest Investment Return

Equity Debt Equity Gain/Loss Adjustments Expense Gain/Loss On Equity

Three Months Ended December 31, 2007Core Operations 6,418.2$ (1,594.4)$ 4,823.8$ 226.9$ -$ (20.9)$ 206.0$ 17.1%Individual Disability - Closed Block 2,458.5 (717.1) 1,741.4 15.2 - (7.8) 7.4 1.7%Corporate and Other (1,452.4) 2,311.5 859.1 (65.1) 36.1 28.7 (0.3) -0.1% Total 7,424.3$ -$ 7,424.3$ 177.0$ 36.1$ -$ 213.1$ 11.5%

(in millions)

(in millions)

Reconciliation of Non-GAAP Financial Measures

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AdjustedOperating Operating

Income (Loss) Income (Loss)Before Net Allocated Before Net Annualized

Average Average Average Realized After-tax After-tax Realized LeveragedAllocated Allocated Leveraged Investment Special Item Interest Investment Return

Equity Debt Equity Gain/Loss Adjustments Expense Gain/Loss On Equity

Three Months Ended September 30, 2007Core Operations 6,324.8$ (1,633.3)$ 4,691.5$ 215.0$ (13.3)$ (19.4)$ 182.3$ 15.5%Individual Disability - Closed Block 2,627.2 (641.9) 1,985.3 19.1 - (7.7) 11.4 2.3%Corporate and Other (1,699.3) 2,275.2 575.9 (17.1) - 27.1 10.0 6.9% Total 7,252.7$ -$ 7,252.7$ 217.0$ (13.3)$ -$ 203.7$ 11.2%

Three Months Ended June 30, 2007Core Operations 6,183.9$ (1,660.4)$ 4,523.5$ 159.4$ 43.1$ (19.6)$ 182.9$ 16.2%Individual Disability - Closed Block 2,657.3 (675.4) 1,981.9 27.8 (8.6) (8.1) 11.1 2.2%Corporate and Other (1,909.2) 2,335.8 426.6 (40.2) - 27.7 (12.5) -11.7% Total 6,932.0$ -$ 6,932.0$ 147.0$ 34.5$ -$ 181.5$ 10.5%

Three Months Ended March 31, 2007Core Operations 6,085.9$ (1,734.5)$ 4,351.4$ 186.4$ -$ (21.0)$ 165.4$ 15.2%Individual Disability - Closed Block 2,647.2 (714.7) 1,932.5 14.6 - (8.8) 5.8 1.2%Corporate and Other (2,096.5) 2,449.2 352.7 (26.4) - 29.8 3.4 3.9% Total 6,636.6$ -$ 6,636.6$ 174.6$ -$ -$ 174.6$ 10.5%

Three Months Ended December 31, 2006Core Operations 6,443.0$ (1,791.7)$ 4,651.3$ 272.9$ (81.7)$ (20.6)$ 170.6$ 14.7%Individual Disability - Closed Block 2,627.2 (711.2) 1,916.0 18.7 - (8.1) 10.6 2.2%Corporate and Other (2,212.6) 2,502.9 290.3 (17.9) (12.2) 28.7 (1.4) -1.9% Total 6,857.6$ -$ 6,857.6$ 273.7$ (93.9)$ -$ 179.8$ 10.5%

Three Months Ended September 30, 2006Core Operations 6,337.8$ (1,741.1)$ 4,596.7$ (29.6)$ 189.4$ (19.5)$ 140.3$ 12.2%Individual Disability - Closed Block 2,610.3 (717.1) 1,893.2 (3.5) 22.1 (8.0) 10.6 2.2%Corporate and Other (2,185.4) 2,458.2 272.8 (35.3) 12.7 27.5 4.9 7.2% Total 6,762.7$ -$ 6,762.7$ (68.4)$ 224.2$ -$ 155.8$ 9.2%

Three Months Ended June 30, 2006Core Operations 6,260.0$ (1,851.9)$ 4,408.1$ 142.9$ -$ (21.6)$ 121.3$ 11.0%Individual Disability - Closed Block 2,582.1 (763.9) 1,818.2 21.6 - (8.9) 12.7 2.8%Corporate and Other (2,387.9) 2,615.8 227.9 (37.6) 11.6 30.5 4.5 7.9% Total 6,454.2$ -$ 6,454.2$ 126.9$ 11.6$ -$ 138.5$ 8.6%

Three Months Ended March 31, 2006Core Operations 6,157.7$ (2,062.5)$ 4,095.2$ 89.7$ 47.3$ (23.2)$ 113.8$ 11.1%Individual Disability - Closed Block 2,549.0 (853.8) 1,695.2 9.5 8.6 (9.6) 8.5 2.0%Corporate and Other (2,627.7) 2,916.3 288.6 (29.3) 3.4 32.8 6.9 9.6% Total 6,079.0$ -$ 6,079.0$ 69.9$ 59.3$ -$ 129.2$ 8.5%

(in millions)

Reconciliation of Non-GAAP Financial Measures

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December 31 September 30 June 30 March 31 December 31 September 30 June 30 March 312007 2007 2007 2007 2006 2006 2006 2006

Operating Income (Loss) from Continuing Operations Before Net Realized Investment Gain (Loss) 177.0$ 217.0$ 147.0$ 174.6$ 273.7$ (68.4)$ 126.9$ 69.9$ Net Realized Investment Gain (Loss), Net of Tax (16.5) (30.0) 6.5 (3.2) 0.5 3.1 (3.6) 1.5 Income from Discontinued Operations, Net of Tax - - - 6.9 1.9 1.6 1.9 2.0 Net Income (Loss) 160.5$ 187.0$ 153.5$ 178.3$ 276.1$ (63.7)$ 125.2$ 73.4$

(in millions)

Three Months Ended

Reconciliation of Non-GAAP Financial Measures

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December 31 March 312007 2003

Debt, As Reported 2,690.2$ 2,421.2$ Exclude Non-recourse Debt 912.5 - Debt, As Adjusted 1,777.7$ 2,421.2$

Total Stockholders' Equity, As Reported 8,039.9$ 6,545.3$ Exclude Net Unrealized Gain on Securities and Cash Flow Hedges 538.6 951.7 Exclude Northwind and Tailwind's Capital and Non-recourse Debt 954.7 -

6,546.6 5,593.6 Debt, As Adjusted 1,777.7 2,421.2 Total Capital, As Adjusted 8,324.3$ 8,014.8$

Debt to Capital Ratio 21.4% 30.2%

As of

(in millions)

Reconciliation of Non-GAAP Financial Measures

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Reconciliation of Non-GAAP Financial Measures

Debt ClaimExtinguishment Reassessment

As Reported Cost Charges As Adjusted

Operating Income (Loss) by Segment Before Income Tax and Net Realized Investment Gain (Loss)Unum US

Group Disability 105.0$ -$ (66.2)$ 171.2$ Group Life and Accidental Death and Dismemberment 217.2 - - 217.2 Supplemental and Voluntary 243.4 - - 243.4 Total Unum US 565.6 - (66.2) 631.8

Unum UK 338.8 - - 338.8 Colonial 245.8 - - 245.8

Core Operating Segments 1,150.2 - (66.2) 1,216.4 Individual Disability - Closed Block 117.9 - 13.2 104.7 Other 17.5 - - 17.5 Corporate (223.2) (58.8) - (164.4) Operating Income by Segment 1,062.4$ (58.8)$ (53.0)$ 1,174.2$

Twelve Months Ended December 31, 2007

(in millions)