university of glasgow eduserv event sharepoint
DESCRIPTION
Presentation by Colin Farrow and Diane Montgomery at the Eduserv event Use of Microsoft SharePoint in UK Higher Education Institutions on 25 November 2009 in LondonTRANSCRIPT
Improving Services for Students with Sharepoint
Diane Montgomery and Colin Farrow
Background
What do students do?• Email
• Library services
• VLE
• Student Records System
• Printing
• Filestore
• Desktop apps
• Subject specific apps
What do staff do?• Research• Teaching• Administration
Common Student Desktop
Wide range of existing software
e.g. Moodle, T4, Documentum
Common Staff Desktop
Features the business want
• Easier access to Email, Calendars, Moodle, Student Records System, Document Management
• Collaboration tools for shared workspace/web sites for peer working and tools for blogs, wikis, surveys, etc.
• A personalised MySite
• Personalised access to Library books/search information
• RSS feeds
• Single sign-on to desktop, portal and services
• News, Announcements, Alerts targeted at specific audiences e.g. by Faculty, Class, Staff group
• Anywhere access to Filestore services
Features IT want
• Platform and browser agnostic
• Management functions, flexibility, security and reliability
• Coherent offering gathering up existing services
• Create new web applications
• Students and staff first priority.. then external collaborators and other audiences?
• Single sign on Identity Management and the Glasgow University ID
• Next set of value add features: presence, workflow forms, integration lob applications
Why SharePoint?
Expected £ outlay
Fit
Promised functionality
Challenges
Managementaspirations
Vendor product
offerings
Actual
product
deliverables
Articulatedbusiness
requirements
Sharepoint
• Collaboration
• Portals and Personalisation
• Search
• Content management
• Business Processes and Forms
• Business Intelligence
MyGlasgow
• Single Sign On
• Team Collaboration Sites
• MySites
Single Sign On – What is available?
• SSO CAS PubCookie Shibboleth
• Authentication Windows - basic, NTLM, ... Forms - SQL, LDAP, ... web SSO - ADFS ISA
Single Sign On - Sharepoint
• Sharepoint SSO provider a service providing credentials for applications used in webpart code to pull data from other
systems into Sharepoint
• pluggable SSO provider create and deploy custom code to access identity
management system for credentials and write code to use these credentials to surface
data in web parts
Single Sign On - Applications
• Legacy Applications student records library services print credits
• browser based
• no web service API
• difficult or expensive to modify
Single Sign On – our solution
MySite
Resources
Open ...
SSO application
SessionDB
Identity Vault
Team Collaboration Sites
• web sites
• document libraries
• surveys
• blogs
• wikis
• forum
• organisational unit
• Research
• Teaching
• Services
• Clubs and Societies
MySite
• user personal pages
• private and shared space
• web parts Exchange e-mail Moodle VLE WebSurf Student Records Library books/search/catalogue Print Credits calendar & timetable Mahara personal portfolio news/alerts/announcements
Browsers
• heterogeneous environment
• IE, FF, Safari, ...
• “MOSS 2007 supports several commonly used Web browsers. However, certain browsers might cause some functionality to be downgraded, limited, or available only through alternative steps. In some cases, functionality might be unavailable for non-critical administrative tasks.”
• limited to IE and FF in SP2010
Server Farm
• web front ends
• application servers – search, index
• SQL active passive cluster
• in two sites for DR
Storage
• MySites – 256Mb per user
• Team Sites – 100Gb per site collection
• 80% fill factor
• 120% bloat factor
• mapping database files to drive spindles
• RAID
• mirror
• transaction logs
• backup
• restore and recovery
$harepoint – the bottom line
• server farm hardware
• licences CALs, OS, MOSS, SQL, Internet
Connector, terminal services, Visual Studio, DPM
• storage
• backup and DR
• terminal server
• training
What next?
• roll out and launch
• sit back and relax ...
• ... monitor and modify
• only the start of a process ...
• ... custom applications Sharepoint 2010 Federated Access Management
• Questions?