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Unified Mobile App for New-Age Governance (UMANG) 1

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Page 1: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Unified Mobile App for New-Age Governance

(UMANG) 1

Page 2: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

‘We are using mobile power or

M-power to empower our

citizens’

2

Hon’ble Prime Minister of India on UMANG (Nov 23, 2017)

Page 3: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

3

GCCS 2017 UMANG launch on Nov 23, 2017

Page 4: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

UMANG PLATFORM

…. UMANG MOBILE

WEB

UMANG MOBILE APP

Government Services

4

UMANG

Overview APIs

Page 5: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Available across multiple devices - Phones, Tablets, Desktops etc.

5

Page 6: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

BENEFITS

Citizen

Convenience - Single App download, Aggregated services, more utility

Ease of use due to uniformity & better and standardized User Interface(UI) and Experience(UX)

12x7 Customer Support

Support for multiple languages - (11 regional + Hindi + English)

Departments

Centralized onboarding support, maintenance of platform/app, API development

Quick rollout of services, No tendering by each department

Efficiency in delivery of services

Wider outreach to end users

Lower overall cost to Nation

Synergy in efforts

Common maintenance cost

Common A&C cost

Ease of cross marketing/ awareness about availability of Govt. services due to high foot fall on common App

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Page 7: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

UMANG FEATURES

❖ One Mobile App for major Govt services

➢ 200 Applications, (Approx. 1200 high impact services) in 3 years

❖ One URL/SMS code/IVRS (Toll Free)

❖ Unified, Robust , Scalable cloud based platform at the back-end

❖ Built-in Analytics

❖ Customised branding for integrating Departments/States

❖ Intuitive discovery and powerful search

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Page 8: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

UMANG Core Integrations

Identity

Aadhaar Authentication –

OTP, Biometric, eKYC

Payments

Single Payment Gateway

PayGov as default

UPI

Paperless

Digilocker

View, Share & Upload Documents

Feedback

Rapid Assessment System

All feedback services

SMS Gateway

Single unified SMS Gateway

eMail Gateway

Single Unified eMail Gateway

Core functionalities available to all integrated applications on UMANG

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Page 9: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

~ 185 Services currently (~ 37 Central Depts, 6 States)

Education - CBSE, e-Paathshala (NCERT), AICTE, KVS

Agriculture – AgriMarket, Crop Insurance, Soil

Health Card, Kisan Suvidha, Buyer/Seller- mkisan,

Extension reforms, Farm mechanization

Health – ORS, Pharma Sahi Daam

Skill – PMKVY, Digisevak, DAY-NULM

Transport – eRahi

Pension – NPS, DoPPW, Jeevan Pramaan

LPG – Bharat Gas, Indane, HPCL

Housing – PMAY, CLSS

EPFO

Income Tax - PAN, Pay Income Tax (Challan 280)

MEA - eMigrate, MADAD, Passport

BBPS- Utility Bill Payment

Digilocker - RC, DL, Aadhaar Card, Gas Subscription

Haryana

Himachal Pradesh

Gujarat

Delhi (NDMC)

Assam

Mizoram

Central

States

Page 10: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi
Page 11: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Central

Work in Progress

CISF (Lost and found at Airport)

Health - eRaktkosh)

Transport - Vahan, Sarathi

EPFO (Pensioner Services)

Punjab - Phase- I (Rural Area, Residence,

Caste (SC & OBC) Certificates, Senior Citizen Identity Card). Demo provided to IT Director. KPMG audit from 19th Feb.

Tamil Nadu 3 Certificates- Registration, Tracking, Download and Payment Production APIs awaited; KPMG audit done Targeted for launch on Wednesday, Feb 14, 2018

States - New

Haryana - Revenue & Disaster Management

Department: Certificates not being issued for

the applications submitted

Himachal Pradesh

Arunachal Pradesh

One round of technical discussion held, list of services received.

Goa First meeting over VC with Goa NIC team, led by SIO on Jan 31 Services List received from SIO NIC Administrative Approval from concerned dept. Is being pursued

Assam

Mizoram

Delhi (edistrict services)

States - Additional Services

Page 12: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Work in Progress

States - Initiated

Uttar Pradesh

Meeting held on 29th Jan,18 and following applications/services are initially targeted

1. Technical & Vocational Education

(Services of UPSDM, ITI & BTE identified)

1. e-District Application * (APIs yet to be shared) 2. Nagarsewa (Municipal)# 3. Integrated portal ( Social Welfare, Women & Child, Handicap) # 4. Scholarship # 5. Food & Civil Supplies # 6. Grievance (IGMS) - CM’s Jansunvayee # 7. Forest

Administrative approval granted for all the services by PS (IT)

# Technical SPoC yet to be identified

Work slow due to UP Summit, Departments have requested to start the work post summit.

Page 13: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Integration with States Status and Issues

13

Delhi Ongoing discussions since Aug 2017 for onboarding e-district services,

Production URL of phase 1 identified services & test data for verification APIs awaited since long.

Department to finalize the document verification flow at e-district backend

APIs for other identified certificates awaited for quite long

Jammu and Kashmir Pro active support from State needed

No dedicated Nodal officer

No progress

Madhya Pradesh 90+ participants from different departments attended Workshop held on Dec 19th, 2017

Administrative approval awaited from ULBs, e-District services (MPSAPS)

Maharashtra

Two rounds of meetings (Sept 25 & Dec 28, 2017) done

Services identified & FRS done

13 high volume services identified by state

No further progress

Administrative Approval Awaited

Gujarat One round of meeting (Dec 15, 2017) done

40 services identified, available on Digital Gujarat mobile app

No further progress

Administrative Approval Awaited

Uttarakhand Slow response, Technical discussions done at ITDA, Dehradun with all stakeholders in Sept 2017 including SIO

Phase 1 (6-services) identified in Sept 2017

APIs awaited from NIC UK team since Sept’17

Onboarding document signed with ITDA

Wireframes/flows for services identified already shared with UK team

No progress

Page 14: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Integration with States: Status and Issues

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Bihar As per IT dept. and SeMT, there are no online services currently

State may communicate list of services, if any, with admin approval

Rajasthan One round of meeting done.

List of services yet to be identified by State

Telangana Services list received but no go-ahead yet from the State

To be initiated after the launch of their Unified App at State level

On Hold till then

Andhra Pradesh List of potential/tentative Services received

Administrative Approval Awaited

Yet to Start

Odisha Services List & Administrative Approval Awaited

Yet to Start

Jharkhand Discussions are on. State may communicate list of services with admin approval

Kerala Discussion initiated in Sept. 2017 Shared initial documents required for onboarding

State may communicate list of services with admin approval

Chhattisgarh Discussions are on. State may communicate list of services with admin approval

West Bengal Discussions are on. State may communicate list of services with admin approval

Page 15: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

Integration with States: Status and Issues

15

Nagaland List of PRIORITY services received, onboarding discussions to be initiated.

Dept. has suggested to start onboarding discussions post Mid of march, 2018 since officials are currently involved in election duty

Meghalaya, Sikkim, Tripura Services available on NIC software “service plus platform”, multiple discussion done with service plus team however no progress,

NIC officials to be given clear orders. States to share Admin approval with service plus team for onboarding on UMANG

Manipur List of e-district services received, onboarding discussions initiated.

Manipur Department has now agreed to share APIs by mid of March, 2018 for 13 certificates identified for Phase 1 in staggered manner

Andaman & Nicobar Islands

Dadra & Nagar Haveli

Daman and Diu

Lakshadweep

Puducherry

Chandigarh Services List yet to be received, except for Dadra & Nagar Haveli

Onboarding discussions to be initiated

Karnataka Services List yet to be received

Page 16: Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha, Buyer/Seller- mkisan, Extension reforms, Farm mechanization Health – ORS, Pharma Sahi

THANK YOU! www.umang.gov.in

To download Missed Call: 97183-97183