© 2013 IBM Corporation

Unified Device Management Keith Poyser

IBM Tivoli End Point and Mobility

UK

29th of May 2013 - Copenhagen

Martin Vittrup

IBM Tivoli End Point and Mobility

Denmark

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Critical systems are globally distributed and in constant flux

Visibility is key in a constantly changing, distributed world

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Find all assets on your network – NOW!

Deploy a software application worldwide in

days.

Patch hundreds of thousands of workstations, laptops and

servers in minutes.

Continuously enforce security configuration baselines, even on mobile and off-network devices.

Patch anywhere, anytime over any network.

Find, Manage and Secure your BYOD and Smart Devices

2

Endpoint complexity continues to increase

Endpoint

device counts,

devices and

platforms

Compliance

requirements

to establish,

prove and

maintain

continuous

compliance

Speed,

severity and

complexity of

malware

attacks

Patch O/S and application

vulnerabilities within hours

Rapid, agile, automated

remediation is needed

Mobile/roaming endpoints

New form factors and platforms

Employee-owned devices

Establish, prove and

maintain continuous

compliance

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Why Unified Device Management?

Management needs changes constantly

Mobility of Laptops – Introduction of Mobile Devices

Plethora of Operating systems with different Management

needs

Threats constantly evolving

Restrictions and regulations tightened

More demand of Automation of tasks

End User influence - Demands

Investments around making IT part of business.

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Why Unified Device Management?

Many point solutions

No total overview

Differentiated management story

Difficult to prove compliance

5

Unified Device Management with IBM

One tool for every management aspect of Endpoints

One overview of every Endpoint in the evironment

One server for up to 250.000 Endpoints

One way of thinking

One easy to implement solution to save money

And what is it then it can do?

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Endpoint Spectrum

IBM’s Strategic Focus: Heterogeneous Endpoint Management with Converged Security and Lifecycle Management

Lifecycle and Security Management across multiple

end points – user roles with multiple devices

Delivers common, policy based lifecycle endpoint

management across heterogeneous end point types

Provides real time visibility and automates tasks

such as device configuration, software distribution,

enforce security settings, migration and retirement

Endpoint lifecycle and security management is a

critical component of end to end service

management

MOBILE ENDPOINT

DESKTOP / LAPTOP / SERVER ENDPOINT

PURPOSE SPECIFIC ENDPOINT

Meters &

Measurement Structures

Trains /

Rolling Stock ATM / POS

INTELLIGENT ASSETS

Security Protecting

the enterprise

against internal

and external

threats

Audit

Compliance Proving that you have

met regulation and

governance and are

meeting security

standards

Operations The day to day activities

associated with aintaining

IT configurations

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IBM Endpoint Manager

Endpoints

One Common Solution:

Overview of every Endpoint in your

environment – From the Data-

center to the Device

Unified management console:

Access to all functions – or limited

to the individual operators

responsibilities.

Common management agent:

Regardless of management

functions, only one Client Agent

required

Common infrastructure:

All functions share the

Infrastructure – and plugs in to

existing infrastructure

Single server:

One Management server can

support 250.000 Devices

Patch

Management

Lifecycle

Management Software Use

Analysis

Power

Management

Mobile

Devices

Security and

Compliance

Core

Protection

Systems Management Security Management

Server

Automation

From the Data-Center to the Desktop to the Device

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Overview of Patch Management

Start with the Patch

Management domain

The patches dashboard provides a

real-time view on Windows patches

requirement across your environment

See any New

Content here

Application vendor patches

• Adobe Acrobat

• Adobe Reader

• Apple iTunes

• Apple QuickTime

• Adobe Flash Player

• Adobe Shockwave Player

• Mozilla Firefox

• RealPlayer

• Skype

• Oracle Java Runtime Environment

• WinAmp

• WinZip

…and operating

system patches

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Power Consumption Summary Total Power Consumption for all

devices is summarised on this

dashboard

Which includes your Total Current

Power Usage (kWh, Cost and Green

House)

Potential savings are also

identified The breakdown of power usage for

workdays and weekends is now

available

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Power Management: End-User Dashboard This optional client dashboard can be

displayed on client workstations

Which shows the user their current

power footprint and how much energy

they can potentially save

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Handle Multi-Platform Complexities With Ease

Device management via Android agent, iOS APIs, Lotus Traveler, Microsoft Exchange, and Office 365

Complete device hardware and software inventory in near real-time

Web reports provide at-a-glance mobile device deployment overviews

Pass mobile device data to network management, service desk, asset management, and security and compliance systems

Multi-tenancy support for service providers and organizations that need to completely separate different parts of the organization

Better plan internal mobile projects with easy

access to near-real time data about your mobile

environment.

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IBM Endpoint Manager + Divide

Complete MDM BYOD Solution

Dual Persona

Leverages the sophisticated policies and

features of IBM MDM and Endpoint

Management

Management of Divide as a “virtual device”

including safe, secure distribution and

management of apps

+ +

Immediate solution for BYOD challenges

and security concerns for Mobility OS’s

Seamless delivery: same Divide App,

binding to IBM MDM at time of enrollment

Business Apps IBM Endpoint Manager

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Customer Needs Key Features & Outcomes

IBM Office of the CIO then includes Mobile…

Support BYOD for a variety of mobile platforms securely for a highly mobile population

Scale to hundreds of thousands of devices

120,000 mobile devices, 80,000 personally owned, supported in months

Integrated Lotus Traveler, IBM Connections, IBM Sametime, and IBM Endpoint Manager

Extending Corporate Access

“IBM's BYOD program “really is about supporting employees in the way they want to work. They will find the most appropriate tool to get their job done. I want to make sure I can enable them to do that, but in a way that safeguards the integrity of our business.” Jeanette Horan, IBM CIO

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Benefits of Unified Device Management

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“Organizations…would prefer to use the same tools across PCs, tablets and smartphones,

because it's increasingly the same people who support those device types”

– Gartner, PCCLM Magic Quadrant, January 2011

Although at some level mobile is unique, the devices are just another form of endpoints in your

infrastructure. This means whichever technologies you procure should have a road map for

integration into your broader endpoint protection strategy.

– Forrester, Market Overview: Mobile Security, Q4, 2011

Reduces Hardware & Administration Costs

• “Single pane” for mobile devices, laptops, desktops, and servers

• Single Endpoint Manager Server scales to 250,000+ devices

• Unified infrastructure/administration model reduces FTE requirements

Fast Time-to-Value

• Enterprise-grade APIs enable integration with service desks, CMDBs, etc (Integrated Service Management)

• Cloud-based content delivery model allows for rapid updates with no software upgrade or installation required

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Benefits

1

5

- One solution to handle all Endpoints in your environment – from the

Datacenter to the Desktop to the Device

- One Management Server to support 250.000 Endpoints saves you

investment in Hardware and Infrastructure

- One Inteligent Agent gives you real-time information about your

Endpoints

- One Unified Management Console reduces enablement and

administration costs

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Questions?

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