Uni�edCommsAlliance

UCA Phone for Lync – Edition 3.0 Cost effective Lync AddOn for Avaya environmentsUCA Phone for Lync – Edition 3.0 is a carrier-grade Unified Communications solution that seamlessly integrates in Microsoft Lync clients and Avaya Aura

The solution provides two telephony modes. In Desk phone mode, the end-user can continue using his phone connected to the Avaya platform when making phone calls or clicking on Lync contacts. In Softphone mode, the solution embeds a native softphone engine which allows making audio and video calls or conferences while using any professional USB/Bluetooth headsets or handsets.

As the plug-in works with just the Standard CAL, there is no need for Enterprise or Plus CALs, making a significant saving on Microsoft Licenses. The client integrates with all versions of Microsoft Lync 2010/2013 client or server, and interconnects natively with the Avaya platform, it does not impact the back-end infrastructure/architecture at all. The result is voice/video enabled Lync at a fraction of the usual cost, and without losing any of the class leading Avaya functionality or resilience.

Corporates & Enterprises

• Keep your legacy telecom eco-system in place

UCA Phone for Lync – Edition 3.0 just needs to be installed on PC clients and does not impact the back-end infrastructure at all. The plug-in natively interconnects with MCU servers (e.g Polycom, Tandberg, Scopia) the softphone being seen as a standard video end-point. IT Administrators continue administrating users through Office 365 or Lync servers.

• Preserve Lync 2010/2013 collaboration features

UCA Phone for Lync – Edition 3.0 keeps all native Microsoft Lync collaboration features “as is” such as instant messaging, group chat, presence, desktop sharing and white boarding but also click-to-dial on Outlook contacts and other office products by using the native Lync controls. Unlike other OEM clients we believe that the best IM and Precense is Lync, make it “Brilliant“ with Avaya and our client.

• Dramatically Cut License Costs

If your organization has licensed Lync 2010/2013 Standard and has not purchased Enterprise or Plus CALs, then we typically see a saving of US$213 per user when deploying our solution.

UCA Phone for Lync – Edition 3.0

Uni�edCommsAlliance

Summary of specificationsTelephony

• Audio calls through IP phones

• Audio & video calls through embedded softphone

• Call controls supported:

o Hang-up

o Hold/Resume

o Transfer

o Conference

• Caller ID (provided by Lync)

• Click-To-Dial on Microsoft Outlook contacts

• Incoming call popup notification with caller ID

• Audio conference in Deskphone and softphone mode

• Video conferences in Softphone

Presence

• Telephony presence synced with Lync 2010/2013

Interoperability

• Avaya Communication Manger 6.x or Avaya CS1000K 7.6

• Avaya Session Manager 6.x

• Avaya ACE 6.2.1 (for CTI / Deskphone support)

• Avaya IP Office (SIP only currently)

Operating systems

• Windows Vista / 7 / 8 (32 & 64 Bit)

• VDI (Microsoft Terminal Server/Citrix/VM Ware) in Deskphone Mode only

Lync client version

• Lync 2010

• Lync 2013 (32 & 64 Bit)

Lync server version

• Lync Server 2010

• Lync Server 2013

• Office 365

CTI functionsAudio & Video

• Ad-hoc audio conference up to 6 participants

• Automatic off hook

Softphone functionsAudio & Video

• Ad-hoc audio conference up to 16 participants

• Ad-hoc video conference up to 8 participants

• HD mode (H264 Hardware encoder support)

• Interoperability with MCU servers (e.g. Polycom, Tandberg, Scopia)

• Privacy (start/stop sending video)

• Mute/volume controls/DTMF

Media (Audio codecs / Video codecs)

• G711 (a-law/u-Law), G722, G723, G726, G729 (patented), GSM, iLBC, Speex (narrow & wide band)

• H263P, H264 (patented), MPEG4-III, VP8

Network & Security

• Quality of Service (DiffServ, 802.1p)

• UDP, TCP, TLS, SRTP, STUN, ICE, TURN

• Support of SBC, NAT, STUN, ICE, Firewall traversal

OEM Rebranding

• Logo, icons, product name

• Language(s) localization (English by default)

• Re-branded on-line help with screenshots

• Open remote provisioning mechanisms

• Default softphone parameters (hardcoding…)

• Softphone setup assistance til roll-out phase

Professional Services

• Customized graphical interface

• Licensing server integration (in the client)

• Specific interfaces with servers

• On-demand feature request

• On-site or remote training sessions

Maintenance & 3rd Level Support

• Bronze, Silver, Gold and Platinum plans

• Carrier-class SLA with Gold & Platinum plans

Get in touchTalk to us today about the benefits of the Lync client - UCA Edition

Call

+44 (0)20 3128 7761 or email

enquiries@unifiedcommsalliance.com www.unifiedcommsalliance.com

Lync togetherWith a worldwide team operating in more than 80 countries and including some 1,000 Microsoft accredited technicians, the UCA is a global alliance established to support multinational enterprises in the deployment of Microsoft Lync, the collaboration platform bringing voice, video and messaging to Microsoft Office users. Consistent international pricing, SLAs and quality of work mean that no other organisation is better equipped to plan, implement and maintain Lync solutions for global businesses.

The Unified Communications Alliance