understanding sap hosting in the cloud

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How will cloud computing impact your business? In this session Symmetrys hosting expert, Frank Powell will cut through the marketing hype to give you a clear overview of what cloud computing is and isnt. Learn how cloud computing is being used in the world of SAP and what it really means for the future of your SAP environment. Unravel the technical differences between cloud models including public vs. private clouds and outsourced hosting. Discuss common terms and concepts in cloud computing. Learn about the SAP specific risks and benefits of the different cloud models. Get an overview of cloud-based solutions for SAP and determine their fit for your SAP environment Discuss integration challenges between SAP solutions and other cloud-based third party applications.

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  • 1. Understanding SAP Hosting in the Cloud1-2pm Central, Wednesday July 21, 2010 Frank Powell Chief Operating Officer

2. Download the presentation recording with audio from theSymmetry Knowledge Center www.sym-corp.com/knowledge-center 3. Symmetry Corporation Established 199621st Century ERP Model Based in Milwaukee WIQuality proactive support 100% SAP focus delivered by US-based expertsAll SAP applicationsAccessibility 24x7 direct accessAll platforms to your support teamAffordability highly competitive,fixed price contracts 4. Introducing Frank Powell Chief Operating Officer 5. Agenda The Cloud Computing Phenomenon Defining Cloud Computing SAP Products and the Cloud SAPs 3 Layers of the Cloud Cloud Models Benefits and Risks What Does Cloud Computing Mean to SAP Customers? Questions to Ask Before Leveraging a Cloud Solution 6. The Cloud Computing Phenomenon Quick Cloud Statistics44% of enterprises considering private clouds (IDC)Cloud computing services will reach that $222.5 billion market by 2015 (Global Industry Analysts)82% of solution providers expect revenue increase with cloud/SaaS offerings (CRN State Of The Market)20% of all businesses will own absolutely no IT assets come 2012 (Gartner) 7. The Cloud Computing PhenomenonBusiness Drivers 5% reduction in expenses can result in up to 45%increase in net income (SAPInsider/ASUG/SAP) IT Budgets = 66% for running the business, 19%for growing the business and 15% for transformingthe business (Gartner) Overall IT mission to do more with less 8. SAP Hosting in the Cloud or 9. How Do You Define the Cloud? The Internet Is the Cloud 10. How Do You Define the Cloud? Cloud computing is internet-based computing, whereby shared resources, software and information are provided to computers and other devices on-demand, like electricity. en.wikipedia.org/wiki/Cloud_computingOn-demand self-service internet infrastructure where you pay-as-you- go and use only what you need, all managed by a browser, application or API. Cloud computing is broken up into multiple segments including: Cloud Infrastructure, Cloud Platforms and Cloud Applications. (see "Cloud Pyramid") www.servepath.com/support/definitions.phpComputing in the cloud may refer to a company's own network, but it typically refers to the Internet and the use of web browser-based or rich client applications. In these applications, the software comes from the web servers, and the data may be saved on the servers as well. http://h71028.www7.hp.com/enewsletter/cache/611914-0-0-225- 121.html?jumpid=em_di_417810_US_US_0_000 11. DefinitionsMulti-tenancy Multiple customers sharing the resources, database and application (like tenants in an apartment) Lock-in Refers to being locked-in to a cloud vendors architecture, configuration and requirements. Could lead toward monopolies by certain key vendors Private cloud An environment using the technologies of cloud computing, but managed internally On-premise Being physically located at the customer site 12. DefinitionsSaaS* Software as a Service Applications on the Net that are generally sold per user by monthIaaS* Infrastructure as a Service - Outsourced infrastructure in terms of servers, storage and networkingCaaS Computing as a Service Same as IaaSLaaS Landscape as a Service Generic SAP specific landscapes that are hosted on a project or full time basisPaaS Platform as a Service An IaaS configured for a specific purpose or development platform 13. DefinitionsVirtualization A logical (instead of physical) division of hardwareOn-demand Access to hardware, software or applications on an as-needed basisConsumption* Use of an application without regard to location of the core application or the access pointSOA Service Oriented Architecture Not specific to cloud computing An application development methodology based on building blocks of services 14. SAP Products and the Cloud Business SuiteTraditional ERP products Symmetry traditionally supportsECC, CRM, PLM, SCM, SRM All-in-OneSame NetWeaver based applications as Business Suite but withpre-configured clients supported by resellers with vertical solutionsPackaged as ERP, CRM, SRM, BI Business Objects BIKnown as Data Warehouse, then BW, then BI, then BW nowBusiness Object BIBI still the data storeBusiness Objects is the design/display environment Business OneSmaller Windows only base ERP packageMeant only for small businessesMore of a competitor with Great Plains, Microsoft Dynamics, etc.Completely different than Business Suite solutions 15. SAP Products and the Cloud Business by DesignTrue cloud based application completely re-engineeredFirst version once known as A1SStill in Ramp-up Supposed to be GA by end of July 2010Contains ERP, CRM, Analytics and other functionalityApps on Demand (ie. CRM on Demand)Same applications as Business Suite, but hosted and provided at a peruser per, month pricing modelSimply marketed as cloud applications Other xAPPS (xMII, xRPM, etc)Industry Solutions Vertical solutions for major industriesDuet Microsoft Exchange IntegrationCrystal ReportsExtensions Connectors for 3rd party applications(Forms,Vistex, Opentext) 16. SAPs 3 Layers of the CloudInfrastructureServersStorageNetworkingSaaSApplication Software ConsumptionUse of the applicationWithout regard to application locationWithout regard to user location or accesstechnology 17. Cloud Models Off Premise (Hosted) Model Very much like traditional hosting Leveraging technologyVirtualizationSAN technologiesFast broadband connections 18. Cloud Models - Off Premise (Hosted) ModelCloud 19. Cloud Models True SaaS Model Subscription based Think SAP Business By Design Google Apps Third party applications (Fax or EDI) ArchitectureCompletely hosted by vendorShared with other customersMaintenance performed by vendor 20. Cloud Models - SaaSFirewallCloud Business by DesignSAP on Demand AppsSubscription ServiceGoogle AppsPay per User by Month Salesforce.comAutotask 21. Cloud Models SaaS (very near future)FirewallCloud 22. Cloud Models On-Premise and SaaS Model ECC at your site 3rd party products hosted by 3rd party Limit internal infrastructureCore applicationsCore competenciesControlled DR Leverage 3rd party expertiseSAP On-demand productsFaxEDIGoogle Apps 23. Cloud Models - On Premise and SaaS Model Cloud 24. Cloud Models Off-Premise SaaS Model Hosted core systemsECCBWXI SaaS for 3rd Party AppsCRM on-demandFaxEDI No internal infrastructure Limited internal technical expertise WAN connectivity is keyBandwidth requirementsRedundancy 25. Cloud Models - Off Premise and SaaS Model Cloud 26. Cloud Models Network Design VPN MPLST1 DS3 27. Cloud Model Benefits and Risks BenefitsSpeedy deployment (the app, hardware, network should already exist)Vendor maintained expertiseLeveraging the latest in technologyLower overall Total Cost of Ownership (or just Total Cost)On-demand resources and licensing RisksMulti-tenancy concerns performance, availabilitySecurity access, compliance, dataMost apps today allow for limited customizationInterfaces and/or interface development may be limitedLess control over environmentTime to enhancement modifications and patches 28. What Does the Cloud Mean to SAP Customers? What it isOpportunity to leverage best TCO solutions for your organizationBusiness opportunities:Prototype new application with little or no up front investmentDynamically grow resources as needed On-demandLicensing by-the-drinkThe cloud has bridged the gap to allow access to applications anywhereAnother tool in the IT belt to be used where appropriate What it is notAn end to current mainstream SAP architectureComplete replacement of your current landscapeIt is not a perfect fit for all situations or all customersA computing environment without issues 29. Questions to Ask Before Leveraging a Cloud Solution 1. What is your definition of Cloud computing?Make sure you and your team are speaking the same language firstBe clear with vendors on your definition 30. Questions to Ask Before Leveraging a Cloud Solution 2. What are your business objectives?Determine your business objectives, then the goals and strategy thatfit them Core applications Infrastructure 3rd party applications Business driversCostsExpertiseLocation 31. Questions to Ask Before Leveraging a Cloud Solution 3. How will a cloud model impact your IT policies?SecurityGRC concerns (ITAR, PCI?)Multi-tenancy concerns Data security SLAs 32. Questions to Ask Before Leveraging a Cloud Solution 5. How important is custom development/customization to yourorganizationDoes a cloud solution provide the required flexibility? 6. What interfaces must be accounted for?What requirements do you have?How often do they change? 33. Questions to Ask Before Leveraging a Cloud Solution 7. How do you calculate ROI?InfrastructureLicense feesSupport/Maintenance feesTrainingLabor costsUpgrades costsCapital expense vs. lease or rentOver how many years? 34. Symmetrys Cloud Offerings Traditional hosting Private cloud Rental systemsCaaS Computing as a ServiceLaaS Landscape as a ServiceIaaS Infrastructure as a Service 35. Summary Cloud computing is more of a market label and not a single unique technology Provides flexibility in deployment of new applications and should be a consideration for new needs Bridges a gap to permit application located anywhere to be accessed from anywhere Evaluate business requirements and ROI when investigating cloud based solutions 36. Download the presentation recording with audio from theSymmetry Knowledge Center www.sym-corp.com/knowledge-center 37. Frank Powell 414-732-2731 fpowell@sym-corp.com

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