understanding generational differences
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Understanding Generational Differences. APWA Public Works Institute April 9, 2014. Today’s Goals. Understand our generational differences Learn the importance of developing teams across generations Determine how to capitalize on strengths - PowerPoint PPT PresentationTRANSCRIPT
Understanding Generational DifferencesAPWAPublic Works InstituteApril 9, 2014
Today’s Goals Understand our generational differences
Learn the importance of developing teams across generations
Determine how to capitalize on strengths
Consider communication and motivation of a variety of generations
GenerationsGeneration Birth Years Current
PopulationTraditionalists 1925-1945 50 million
Baby Boomers 1946-1964 80 million
Generation X 1965-1980 46 million
Generation Y/Millennials
1981-2006 76 million
Why consider generational differences? Trying to fit an increasingly
nontraditional workforce into a traditional workplace
Different values, experiences and styles create misunderstanding and frustration
Hinders development and execution of plans and ideas
Why consider generational differences? It’s about creating effective teams.
Active listening Differing perspectives A range of expertise Humor Recognition and appreciation
Generations: The Details
Traditionalists: 1925-1945Influences Characteristics
Great Depression Roaring 1920s WWI and WWII Korean War GI Bill
Patriotic “Waste not/want
not” Faith in institutions-
one company career Military influenced
top down approach
Key Word: Loyal
Traditionalists
Baby Boomers: 1946-1964Influences Characteristics
Suburbia TV Vietnam, Watergate Human Rights
Movement Drugs and
RockNRoll
Idealistic Very competitive Question authority
Key Word: Optimist
Baby Boomers
Generation X: 1965-1980Influences Characteristics
Sesame Street and MTV
Game Boy Divorce rate tripled Latch Key Kids
Eclectic Resourceful Self -reliant Distrustful of
institutions Highly adaptive to
change and technology
Key Word: Skepticism
Generation X
Millennials: 1981-2006Influences Characteristics
Expanded technology
Natural disasters Violence Ganges Diversity
Globally concerned Realistic Cyber literate Personal safety is
top concern
Key Word: Realistic
Millennials
Traditionalists Baby Boomers Generation X Millennials
Goals Build a legacy Stellar Career Portable Career
Parallel Careers
Career Path Job changing stigma
Job changing puts you behind
Job changing is necessary
Doesn’t have to be in a straight path
Rewards Job well done Money, title and recognition
Freedom Work that has meaning
Motivator Security Money Time off Time off
Company Loyalty
Highest High Low Low
Money is Livelihood Status symbol Means to end Today’s payoff
Value Family/Community
Success Time Individuality
Playing to the strengths Communication
Management Style
Motivation
Communication Let’s consider something outside the
box. Your experience is respected. Your commitment made all the
difference. Your contributions are really valuable.
Communication You will be collaborating with other
bright, creative people. You are important to our success. Tell us what has worked well in the past. Your technical expertise is a big asset.
Management Style My experience should bring value to the
organization. I expect the appropriate level of
authority and respect for what I do. All I want is to know how I’m doing and
to be recognized for what I do. I want to be part of a team.
Motivation
Motivation
Motivation
Credits“When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.”
By Lynne Lancaster and David Stillman
Survey Analysis: Employee Motivation by Generation Factors
By Seleste Lunsford, Achieve Global