uncover the value in your business

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BIR Solutions We uncover the value in your house of business P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright Presentation: 14 May 2013

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BIR SolutionsWe uncover the value in your house of business

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyrightPresentation: 14 May 2013

3 key measurements of value

1. Perceived Value: the value you place on your business.

2. Relationship Value: the value your clients/customers, suppliers & financiers place on your business, your people, your processes & your systems.

3. Real Value: The value a purchaser places on your business.

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

The value equation = the roof of your business

Real Value = Perceived Value + / - Relationship Value

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

Real Value

Relationship ValuePerceived Value

Today’s focus: what value do your clients/customers place on your business?

Create “Raving Fans” and they will:

Continue to buy from you

Value you beyond their current transaction

Refer you to colleagues, friends & family

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Sam Walton founder of Walmart

Measuring your relationship value

Find out what your clients think of your business, your systems, your people.

Measure how engaged are your clients/customers.

Identify your unhappy clients/customers.

Identify your flight-risk clients/customers.

Generate qualified sales-leads through effective referrals.

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

Today’s Special Offer BIR’s Client Referral SystemTM

Increases your sales

Improves your team’s productivity

Reduces your costs

Generates additional cashflow

Cost effective & time efficient

Allows you to work smarter – not harder

Today’s Special Offer: Sign up for 12 months & receive a FREE iPad mini.

Contact us within the next 7 days to take up this offer

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

Don’t ask us, ask our clients... “Your survey and analysis was 95% responsible for a 64%

increase in membership over 3 years” David Collier, CEO Australian Institute of Radiographers

“You saved me and you saved my business” Colin McDonough, Owner, Melbourne Glass

“We have to take this to America!” Mark Peddey, Owner, Dentistry in Elwood

“We've just started using the Client Referral System™ and the information we have already received is helping shape what we offer to our members - this system is dynamite!“ John Stock, CEO Melbourne Business Networks and B3000

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright

Michael Royal Jonathan Castletine-Jackson & Nicola Mercer

How to contact us:

1300 783 309

[email protected]

www.bir.net.au

P 1300 783 309 E [email protected] W www.bir.net.au All information provided is subject to copyright