uncover the value in your business

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1. BIR SolutionsWe uncover the value in your house of businessP 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyrightPresentation: 14 May 2013 2. 3 key measurements of value1. Perceived Value: the value you place on your business.2. Relationship Value: the value your clients/customers,suppliers & financiers place on your business, your people,your processes & your systems.3. Real Value: The value a purchaser places on your business.P 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyright 3. The value equation =the roof of your businessReal Value = Perceived Value + / - Relationship ValueP 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyrightReal ValueRelationship ValuePerceived Value 4. Todays focus: what value do yourclients/customers place on your business?Create Raving Fans and they will: Continue to buy from you Value you beyond their current transaction Refer you to colleagues, friends & familyP 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyrightThere is only one boss. The customer.And he can fire everybody in the company fromthe chairman on down, simply by spending hismoney somewhere else.Sam Walton founder of Walmart 5. Measuring your relationship value Find out what your clients think of your business, yoursystems, your people. Measure how engaged are your clients/customers. Identify your unhappy clients/customers. Identify your flight-risk clients/customers. Generate qualified sales-leads through effective referrals.P 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyright 6. Todays Special Offer BIRs Client Referral SystemTM Increases your sales Improves your teams productivity Reduces your costs Generates additional cashflow Cost effective & time efficient Allows you to work smarter not harder Todays Special Offer: Sign up for 12 months & receive aFREE iPad mini. Contact us within the next 7 days to take up this offerP 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyright 7. Dont ask us, ask our clients... Your survey and analysis was 95% responsible for a 64%increase in membership over 3 years David Collier, CEO Australian Institute ofRadiographers You saved me and you saved my business Colin McDonough, Owner,Melbourne Glass We have to take this to America! Mark Peddey, Owner, Dentistry in Elwood Weve just started using the Client Referral System andthe information we have already received is helping shapewhat we offer to our members - this system is dynamite!John Stock, CEO Melbourne Business Networks and B3000P 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyright 8. Michael RoyalJonathan Castletine-Jackson & Nicola MercerHow to contact us:1300 783 309info@bir.net.auwww.bir.net.auP 1300 783 309 E info@bir.net.au W www.bir.net.auAll information provided is subject to copyright