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International Digital MarketingTRANSCRIPT
(c) Jan Klin & Associates 2014
International Digital Marketing– Expanding your Worldwide Visibility
Jan KlinJan Klin & Associates01928 78810007946 [email protected]
(c) Jan Klin & Associates 2014
‘ Like it or not, nowadays people will judge the quality of your products and your company by the quality of your website’
– Jakob Nielsen, web design guru
Using the Web to Develop your Brand
(c) Jan Klin & Associates 2014
What else do we need to consider about our website?
Translations– All site or partial
Localisation– Cultural issues
Search engine issues– Country domains or .com, hosting issues
(c) Jan Klin & Associates 2014
Websites and Localisation
Web localisation is not just translation
Site needs to reflect local cultural needs
Images and text need to be sympathetic to local cultural expectations
(c) Jan Klin & Associates 2014
Websites and Localisation
Some images may be offensive – eg open palms in Greece
Protocol: Certain cultural subtleties will need to be observed, such as presenting the male on the left in Asian family pictures, and showing only one child in Chinese
Numbers: Can be problematic, eg “4” in Japanese, and various numbers in Chinese
Colour associations – green has religious connotations in Islamic countries, black is sombre /mourning in most countries but white has same meaning in Japan, names written in red in Korea mean the person is dead
Not just translation – nuances of language and appreciation of cultural tastes and taboos– Localised in terms of currencies, business practices, laws, regulation and
taxes, iconography, colour association, technology available
(c) Jan Klin & Associates 2014
An example www.noisekiller.co.uk
European focus with Italian distributor
Part of website translated into Italian
Used Italian web designer to produce Italian pages
Use UKTI services for website localisation– ECR services
(c) Jan Klin & Associates 2014
International Sites – B2CCoca Cola
(c) Jan Klin & Associates 2014
World languages by size
(c) Jan Klin & Associates 2014
Mistranslation Examples
“Please dial 7 to retrieve your auto from the garbage”
Mistranslation: Hotel Rome
(c) Jan Klin & Associates 2014
Mistranslation Examples
“Why go somewhere else to be cheated when you can come here”
Mistranslation: Indian shop window
(c) Jan Klin & Associates 2014
Mistranslation Examples
“Please hang yourself here”
Mistranslation: Hotel cloakroom, Berlin
(c) Jan Klin & Associates 2014
Mistranslation Examples
“Nothing sucks like an Electrolux”
Mistranslation: Ad targeting the US
(c) Jan Klin & Associates 2014
Mistranslation Examples
“You are welcome to visit the cemetery where famous Russian and Soviet composers, artists and writers are buried daily except Thursdays”
Mistranslation: Moscow hotel lobby
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
SEO -Still the main method..
(c) Jan Klin & Associates 2014
SEO– Maximising your position in the hitlist - Click throughs dissipate as we move down the list
36% of internet 36% of internet users perceive a users perceive a company in the company in the top search top search engine rankings engine rankings to be a major to be a major brandbrand
Source: iProspect Source: iProspect search engine search engine branding surveybranding survey
(c) Jan Klin & Associates 2014
Search Engine Market Share-Internationalwww.searchenginewatch.comwww.searchenginecolossus.com
http://www.searchenginelinks.co.uk/link-48.html Google’s not the only show I town…
Baidu – ChinaNaver – KoreaYandex – Russia
Are dominant in their respective countries
(c) Jan Klin & Associates 2014
Use www.searchenginecolossus.comto submit to country specific search engines
(c) Jan Klin & Associates 2014
http://gs.statcounter.com
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking
4.Optimise metadata for the keyphrases
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Best practice SEO process
(c) Jan Klin & Associates 2014
A common scenario….which you need to check for
UK company Targeting the UK In UK English Weak on inbound links .com domain But - Google thinks it’s NORWEGIAN
– Because that’s where it’s hosted…….
(c) Jan Klin & Associates 2014
Setting geographic target inGoogle Webmaster Tools
Click cog in right hand corner – then choose ‘site settings’ from dropdown; then choose country or ‘unlisted’ in dropdown menu
(c) Jan Klin & Associates 2014
International traffic Issues
Search engines will use the top level domain (TLD) to assess where you want traffic from (eg - .co.uk, .de, .it etc)
If you have a .com (or .net, .info etc) they will use your hosting location to determine this
Use Google Webmaster central to override this and tell Google where you want traffic from
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking
4.Optimise metadata for the keyphrases
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Strategy and Process
(c) Jan Klin & Associates 2014
Strategy and Process The right keywords or
keyphrases are the starting point for our strategy
Traffic from a variety of uncommon phrases?– Eg ‘marketing training courses
Manchester’
One big win on a major phrase?– Eg ‘Training courses’– ‘personal loans’
22%
30%
15%
9% 9%
24%
0%
10%
20%
30%
40%
50%
1 word 2words
3words
4words
5words
6words
(c) Jan Klin & Associates 2014
Developing the Initial List
- Brainstorm with your self and others you work with
- Look at what competitors use (‘view’; ‘source’ then see the meta data and visible text)
- Any brand names or generic product types which are relevant
- Study your web stats for keyphrases which have driven people to your site
- Take you mates down the pub and ask them what they would type in to find you
- Use web based tools eg Google Keyword Tool:-
- You could even ask your customers and suppliers
(c) Jan Klin & Associates 2014
https://adwords.google.co.uk/select/KeywordToolExternalNowadays you need to have a Google account to get this information
(c) Jan Klin & Associates 2014
What do you do if there’s no direct translation?
“City breaks” has no direct equivalent in:– French– German– Dutch– Spanish– Italian
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2013
Using Google’s autosuggest
Another input into keyword analysis
See what gets suggested and include if relevant
BUT
Be aware of personalisation skewing– Results shown will reflect
previous click through activity
(c) Jan Klin & Associates 2014
Analytics and keywords
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking
4.Optimise metadata for the keyphrases
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Strategy and Process
(c) Jan Klin & Associates 2014
Textual content is King
There is no substitute for good ‘keyword rich’ content
– At least 200-250 words
– Content semantically related to keywords (LSI)
Eg, valentine, love, hearts, romance
Focus on natural writing of copy
Add new relevant content as often as you can– Use pdf’s, word documents– New pages with related
content – eg history, background, instructions
(c) Jan Klin & Associates 2014
You’ll need translated pages if you want to capture foreign language searches
(c) Jan Klin & Associates 2014
The Keyword Density Issue for Visible Text
What do you think of this bit of copywriting!
Our Yellow widgets are the best in the UK and if you buy our yellow widgets you will be sure you have bought the best yellow widgets you can buy and absolutely envied by the rest of the yellow widget buying community both here in the UK and the rest of the yellow widget buying community throughout the world. Yes, you really need to buy our award winning yellow widgets. Click here to buy yellow widgets
1%-3% is ideal (keep below 10%) Check you density with:
– www.ranks.nl/tools/spider.html
(c) Jan Klin & Associates 2014
Google’s ‘Panda’ Update – Emphasis on Quality Content
-Sites with copied content are getting penalised
-Emphasis needs to be on original and interesting content
-Copy writing needs to be a priority activity of SEO
-’Duplicate content’ is a definite no – no
-Also ‘fresh’ content favoured (latest update)
(c) Jan Klin & Associates 2014
2nd only to Wikipedia!
(c) Jan Klin & Associates 2014
www.asgservices.co.uk
(c) Jan Klin & Associates 2014
Capturing content below the scroll
(c) Jan Klin & Associates 2014
www.aardvarksafaris.comwww.aardvarksafaris.co.uk
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
In summary Write (good quality) text as naturally as possible
Check afterwards that the target phrase(s) is included the right number of times– 3 repetitions per 100 words is generally enough.
Be aware of Hummingbird – Include long tail phrases, synonyms, syntactically related phrases
Be aware of different types of intent – navigational, informational , transactional
The phrases can be included in:-– The main text– Header tags (h1, h2 etc), in-text links, navigation links, ‘alt’ tags
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages
4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Strategy and Process
(c) Jan Klin & Associates 2014
Meta Tags – The Title tag
(c) Jan Klin & Associates 2014
Different Pages Optimised for Different Keyphrases
(c) Jan Klin & Associates 2014
Meta Tags Keyword and Description tags
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages
4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Strategy and Process
(c) Jan Klin & Associates 2014
Where do links come from?
Directories– General– Industry specific– Some free some paid for
Strategic Partnership links Reciprocal links In newsgroups and other forums Portals
– Geographic– ecommerce
In Blogs Banners Affiliates Social Media sites
(c) Jan Klin & Associates 2014
1. Auditing your current performance
2. Strategic selection of keyphrases
3. Build Content around keyphrases on webpages
4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)
5. Implementing the changes– Phase the approach to new pages
6.Build Backlinks to your site
7. Monitor, Measure and Modify
Strategy and Process
(c) Jan Klin & Associates 2014
Google Analytics – free and comprehensive
(c) Jan Klin & Associates 2014
Language and country traffic
(c) Jan Klin & Associates 2014
More on international SEO
(c) Jan Klin & Associates 2014
www.mantracourt.co.uk
Supplier of advanced instrumentation– Strain gauges, wireless
telemetry, signal converters
– For marine, automotive, engineering sectors
Main Objective– Increase the volume of
worldwide enquiries – in English and foreign languages
(c) Jan Klin & Associates 2014
The solution..
.co.uk site offers limited worldwide visibility– Local has high relevance to
search engines
Transfer site to .com
Set geotargeting to worldwide – otherwise hosting skewed
Produce foreign language web pages
(c) Jan Klin & Associates 2014
Mantracourt solution
Professionally produced main language pages for each country
Auto translate on other pages
(c) Jan Klin & Associates 2014
Auto translation is not perfect!
(c) Jan Klin & Associates 2014
Country specific top level domains
(c) Jan Klin & Associates 2014
Different languages on the same domainwww.pneumat-europe.com
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
www.quatchem.com-captures worldwide english language searces
(c) Jan Klin & Associates 2014
What do we need to do? Decide on approach – landing pages, separate sites, one domain,
a mixture?
Translate pages and website changes– Which languages? – How many pages?– Include metadata– Navigation – flags, maps– Keyword research – ask customers, keyword tool
Search engine necessities– Submissions – eg Yandex, Baidu– Settings – geotargeting– Coding issues – hreflang– Site mapping
(c) Jan Klin & Associates 2014
Webmaster Tools for Geo-targeting
See example at Google Webmaster Tools…
http://support.google.com/webmasters/bin/answer.py?hl=en&answer=2620865
(c) Jan Klin & Associates 2014
More help with Geo-targeting
See following posts on International SEO…– http://www.janklin.com/blog/bid/177990/International-SEO
– http://www.janklin.com/blog/bid/178998/International-SEO-Refinements-and-Translation-Options
Set up xml sitemaps for each country version of your site…
– Eg
(c) Jan Klin & Associates 2014
Geo-targeting from Google
(c) Jan Klin & Associates 2014
Marketing Internationally and the WebLink Building/Content Marketing Strategies
(c) Jan Klin & Associates 2014
Content Marketingaka – Link Building
(c) Jan Klin & Associates 2014
Link Building Strategies orContent Marketing?
Why is link building important?
1. Links from other sites to ours generate traffic for us– Eg A reference from a directory
such as Yell.com will lead people directly to us
– Other ‘content marketing’ will generate links
2. It is an important factor in our search engine rankings– The more links the more important
we are for search engines
– CHECK YOUR LINKS AT www.linkpopularity.com
(c) Jan Klin & Associates 2014
Natural links are a by-product of good content marketing…
Attracting links via your blog
Distributing press releases
Article distribution (careful!)
News stories
Social media bookmarking sites
Etc, etc
(c) Jan Klin & Associates 2014
The SEO Process and Domain Authority (DA)
Do on page SEO work first – then a ranking check to see where you are positioned
The only remaining variable to improve to increase rankings is your domain authority
What is domain authority (DA)?– what is yours?– What is your competitors?
DA is mainly a function of backlinks into your site ( and domain age to a certain extent)
The gap between your DA and your competitors DA can be closed by link building
(c) Jan Klin & Associates 2014
http://www.opensiteexplorer.org – to check your links and DA
(c) Jan Klin & Associates 2014
Check you Domain Authority
(c) Jan Klin & Associates 2014
Europages – An Effective European Business Directory
(c) Jan Klin & Associates 2014
www.alibaba.com – worlds largest B2B Directory
(c) Jan Klin & Associates 2014
Where do these links come from?PR (‘Public Relations’) Sites
PR Directories
Examples– PRWeb– PR World– Marketwire– Business Wire– PR Newswire
(c) Jan Klin & Associates 2014
Ensure Press Releases get Anchor text based links back to website
(c) Jan Klin & Associates 2014
www.dgcos.org.uk Using Logos/accreditations to
get backlinks
Logo gets sent to accredited members to afix to their website
Code is included within the logo with ‘anchor text’ based link back to website
(c) Jan Klin & Associates 2014
Content outreach-Present your content to relevant blogs
(c) Jan Klin & Associates 2014
www.janklin.com – free lessons
http://www.janklin.com/blog/lesson-7-link-building-1
http://www.janklin.com/blog/lesson-10-link-building-2
(c) Jan Klin & Associates 2014
Social Media Marketing
(c) Jan Klin & Associates 2014
SEO and Social Media
Social media sites show up in search results (Google Universal Search)
Social Media activity is a signal to search engines
Social media and content marketing naturally build links
Google Plus now firmly integrated with search
(c) Jan Klin & Associates 2014
Alexa.com – top sites worldwide
(c) Jan Klin & Associates 2014
See the top visited sites around the world – 120 countries – top 100 sites
(c) Jan Klin & Associates 2014
Social Media and International Marketing
Important in its own right – Facebook, Twitter, Youtube, Google Plus, etc
Has an increasing impact on Search engine rankings and search engine listings
Using Social media for English language engagement – for overseas markets
Issues in using social media for foreign language engagement – language, culture
(c) Jan Klin & Associates 2014
Weibo.com
China’s Facebook and Twitter hybrid
(c) Jan Klin & Associates 2014
What can we use Social Media for?
Brand awareness
Brand advocacy
Generating traffic and sales
Customer service and information
Customer support
Typically not at the ‘selling’ end of the funnel
(c) Jan Klin & Associates 2014
Blogging – the ‘glue’ binding Inbound Marketing
(c) Jan Klin & Associates 2014
Put your blog at the epicentre of your social media and web marketing
A typical blog….
(c) Jan Klin & Associates 2014
Linking your digital assets
(c) Jan Klin & Associates 2014
Your Blog-articles
-Press releases-Lessons-reviews-guides
……
PR sites(eg PRweb.com)
Social Bookmarking sites(eg delicious.com )
Social Networking sites(eg Facebook)
Syndicate content to other blogs
Microblogging sites(eg Twitter)
RSS to others
Email to contact database
Video sites(eg YouTube)
Submit to article sites
(c) Jan Klin & Associates 2014
A passion for Dinosaurs…http://blog.everythingdinosaur.com/
Blogs every day
Auto linked with Social media – FB, YouTube etc
Posts also distributed to article sites and other relevant sites (1700+)
Over 50% of web traffic attributable to blog
Keyphrase list for main phrases and ‘longtail’ used
(c) Jan Klin & Associates 2014
www.everythingdinosaur.com
(c) Jan Klin & Associates 2014
Blogging and SM combinedGood for search engines too!
(c) Jan Klin & Associates 2014
Facebook and Marketing
Over 1.25 billion active users
Adding users at the rate of 250,000 per day
Top Social Search Engine Largest Social media site
(c) Jan Klin & Associates 2014
Carpenteroak- Facebook for promotion
(c) Jan Klin & Associates 2014
Advertise directly
(c) Jan Klin & Associates 2014
Lots of ‘likes’ -generated through advertising
(c) Jan Klin & Associates 2014
Google Plus – Serious Facebook competition?
350 million users now signed up
Similar functionality to FBook
Google hangouts – video conference calls
‘circles’ concept is a differentiator
Best of Facebook, Twitter and LinkedIn?
Intertwined with Google search
(c) Jan Klin & Associates 2014
Cloggs ,Social Media and BrandDevelopment
Started Sept 2009
3 in house members of marketing team – plus all staff encouraged to tweet
Daily activity on Facebook and Twitter
Encourage people to ‘share’ – ie post references on their walls
Encourage people to retweet
To date have around 43000 fans, and 10000 followers
Do weekly blogging
Traffic conversions from web visitors - slightly higher than search marketing
(c) Jan Klin & Associates 2014
Facebook France
(c) Jan Klin & Associates 2014
Facebook Germany
(c) Jan Klin & Associates 2014
My last visit to Facebook
(c) Jan Klin & Associates 2014
Cloggs also use Pinterest….400 followers ,72 boards for brands, 1442 pins
(c) Jan Klin & Associates 2014
50 million users in Europe, Business focussed
Set up a profile– And get found
Set up connections with other people Advertise – on a PPC basis
Jobs– Search for jobs, advertise your cv, advertise
your position via your network
(c) Jan Klin & Associates 2014
LinkedIn – participate in groups-or set up your own
(c) Jan Klin & Associates 2014
Set up your Linkedin profile-make it comprehensive so you get found
(c) Jan Klin & Associates 2014
Set up a business page
-Showcase your products-Company updates
-announcements-new services-communicate directly with your
followers
(c) Jan Klin & Associates 2014
Linkedin Lessons for free!
Learn how to become a LinkedIn marketing expert at www.janklin.com/blog
Lesson 1:The Foundations – setting up an effective profile– http://www.janklin.com/blog/becoming-a-linkedin-power-user-par
t-1
Lesson 2: Understanding the difference between LinkedIn Company Pages and Facebook Fan Pages– http://www.janklin.com/blog/understanding-linkedin-company-pa
ges
Lesson 3:How to use the latest features in LindeIn to get sales leads
Lesson 4: How LinkenIn can really help your SEO
Lesson 5: How LinkedIn Groups can help you grow your business
(c) Jan Klin & Associates 2014
Advertise – on a PPC basis
Target By: - Job Title “Patent Attorney” or
“Sr. Laboratory Technician” or "Registered Nurse“
Job Function “Sales” or “Engineering” or "Marketing"
Industry “Banking” or “Biotechology”
Geography “United States” or “Netherlands” or “Toronto”
Company Size "1-10" or “500-1000" people
Company Name "GE" or or "FedEx“
Seniority – Age 35-55 Gender "Female" or "Male“ LinkedIn Group "Business
Intelligence Group" or "Corporate Real Estate"
(c) Jan Klin & Associates 2014
Twitter - Microblogging
Twitter and promotion
Twitter and real time search
(c) Jan Klin & Associates 2014
Use Twitter to promote latest music and games
(c) Jan Klin & Associates 2014
Use Twitter to promote latest products and pricing
(c) Jan Klin & Associates 2014
Cloggs-Twitter France
(c) Jan Klin & Associates 2014
Carpenteroak –using twitter for promotion
(c) Jan Klin & Associates 2014
Twitter for Business Leads
Searches for tweets relating to pitch marking
Responds to situations requiring product supply to generate business opportunities
(c) Jan Klin & Associates 2014
Engaging with the influencers
(c) Jan Klin & Associates 2014
Twitter for Business Leads
Searches for tweets relating to play equipment
Responds to situations requiring product supply to generate business opportunities
(c) Jan Klin & Associates 2014
YouTube and Video Now the number 2 search
engine
Promote your products via YouTube and other video upload sites
Include videos within your own website
Set up you own channel – you may get invited to become a partner
(c) Jan Klin & Associates 2014
(c) Jan Klin & Associates 2014
www.Blacksheepwools.com
Set up you own channel – you may get invited to become a partner
Invite people to subscribe so they see your videos automatically as you upload them
Substantial driver of traffic for Blacksheep– 13 videos to date– Over 100,000 views
(c) Jan Klin & Associates 2014
Set up your own channel and optimise your clips…
(c) Jan Klin & Associates 2014
Posted in other languages…
(c) Jan Klin & Associates 2014
Video SEO guidelines-Posted
Ensure video is tagged with relevant keywords
Ensure it is in the most appropriate category
Overdub the video with your domain name
Ensure you include a clickable domain name back to your site
Ensure the title and description include your target keyphrases (you can use Youtube to see what the most popular phrases are in your category)
Ideally get a couple of friends to 'rate' your video - ratings (good or bad) have a strong impact on rankings
(c) Jan Klin & Associates 2014
Pay per Click Advertising
(&PPC)
(c) Jan Klin & Associates 2014
– Search Marketing – Maximising your position in the hitlist– Click throughs dissipate as we move down the list
33% of internet 33% of internet users perceive a users perceive a company in the company in the top search top search engine rankings engine rankings to be a major to be a major brandbrand
Source: iProspect Source: iProspect search engine search engine branding surveybranding survey
(c) Jan Klin & Associates 2014
Search in the Travel Business
(c) Jan Klin & Associates 2014
Search in the Travel Business
(c) Jan Klin & Associates 2014
Google Adwords
(c) Jan Klin & Associates 2014
What determines your ads position?
Bid price
Advert effectiveness
Landing page quality
(c) Jan Klin & Associates 2014
WHY USE PAY PER CLICK?
Capture many – 100’s, 1000’s of keyphrases– No website changes like optimisation
For short term promotions For new websites Drive country specific searchers
– Geographic targeting Keyphrase analysis
– More accurate than the tools For websites difficult to optimise
– Flash etc
(c) Jan Klin & Associates 2014
Tap into overseas markets
(c) Jan Klin & Associates 2014
www.villaretreats.com/ru
A series of Russian landing pages for luxury villas
PPC on Google and Yandex
SEO for these engines also
(c) Jan Klin & Associates 2014
Capture The Long Tail
Eg’ Health insurance’ versus ‘health insurance for diabetics’, ‘….for over 45 year old men’
(c) Jan Klin & Associates 2014
Capture the ‘long tail’
-200,000 keyphrases Targeted
-65,000 alone for boilers
-long tail phrases – ‘worcesterGreenstar 28i junior combi boiler’
-Are cheaper AND convert tobusiness easier
(c) Jan Klin & Associates 2014
Search TermResearch &
Targeting
Drives Quantities
of Leads
Title & Description
Targeting
Drives Quality of
Leads
Landing Page Targeting
Drives Conversions
How pay-per-click works
(c) Jan Klin & Associates 2014
https://adwords.google.co.uk/select/KeywordToolExternal
(c) Jan Klin & Associates 2014
•Choose titles and descriptions that are relevant to the search
•Strong ‘call to action’
•Repeat search terms in the ad
Do’s and Dont’s
(c) Jan Klin & Associates 2014
•The ad links directly to the relevant landing page
Do’s and Dont’s
(c) Jan Klin & Associates 2014
For a copy of the slides….
Just email – [email protected]
01928 788100 07946 513521