STATE OF TRADING PARTNER COLLABORATIONNeel Sharma, SVP, QLogitek

EVOLUTION OF TP COLLABORATION (TPC)

DATA & COMPLIANCE

PAST

BUSINESSPROCESS &

PRODUCTIVITY

CURRENT

INSIGHT & ACTION

FUTURE

2

TECHNOLOGY AS A KEY ENABLER OF TPC

3

2012

2010

2008

2005

2003

2000

PRE 1999

(NEW) LINE OF BUSINESS OUTSOURCING

COST & CUST SERVICE

SPEEDTO MARKET

VAN/EDI

ASP

BPO

SAAS

IAAS

PAAS

CLOUD

Convergence Federation

Syndication

Delivery Model

Virtualized Competencies

Social Media

Wireless B2B Apps

B2B Software

WEB EDI Bespoke SC

APPS

Data Processing

Applications

QLogitek is an Integration Services Provider. Our cloud solutions guarantee clean data throughout the extended enterprise.

Customers achieve up to 50% reduction in costs and 20% increase in customer service levels.

MULTI-ENTERPRISE INTEGRATION

4

CURRENT MARKET DYNAMICS – A CANADIAN VIEW

5

2 Changing Retail formats & converging channels

3 SKU proliferation driven by localization and ethnic content

4 Globalization driving private label growth

5 Scarcity of skilled labour (long term)

6 Rise of the Mid-Market MRD organization

1 Volatility - Shorter windows of opportunity driving greater needfor speed to market

CURRENT TOP INITIATIVES WITHIN RETAIL

6

16%

20%

22%

31%

47%

0% 10% 20% 30% 40% 50%

Explore short term supply chainrestructuring

Re-design supply chain network

Develop multi-enterprise/multi-sitevisibility across retailers and suppliers

Improve ability to do sales andoperations planning

Increase collaboration or businessprocess integration initiatives with

suppliers

Percentage of Respondents, n = 153

16%

20%

22%

31%

47%

0% 10% 20% 30% 40% 50%

Explore short term supply chainrestructuring

Re-design supply chain network

Develop multi-enterprise/multi-sitevisibility across retailers and suppliers

Improve ability to do sales andoperations planning

Increase collaboration or businessprocess integration initiatives with

suppliers

Percentage of Respondents, n = 153

Source: Aberdeen Group“The 21st Century Retail Supply Chain: The 3 Key Imperatives for Retailers” – Oct 2009

6

KEY OPPORTUNITIES FOR SERVICE PROVIDERS

Convergence – bring together SAAS, BPO & Cloud offerings to enable fast, effective and inexpensive Trading Partner Collaboration

7

Look to the SMB market for the highest opportunity for adoption and expansion of TP Collaboration initiatives

KEY OPPORTUNITIES FOR BUSINESS

8

CONVERGENCE IS DRIVING COMPANIES TO:

2 Reduce time-to-market for new products and new lines of business

3 Drive the right decisions with timely insight into key performance measures

1 Lower extended supply chain costs to optimum levels

TOP TRADING PARTNER COLLABORATION INITIATIVES

PLM &GTM

eInvoicing

ASN & Labels

Master Data & SKU Rationalization

Franchise/Dealer Channel

Integration

EDI & WEB PO

Scan-based Trading

9