How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 1 -

Member of

Improving business processed efficiency

through Mobility and Unified

Communications and Collaborationrsquos (UC2)

customized deployments

Independent Information amp Communications Technologies and Management Consultants

London February 18th 2013

Foto MovilampOil

Building the future

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 2 -

Member of Mobility Always on-line if you

want

Mobility is the next big frontier in networking and providing continuous access to mobile personnel will be the single most important thing we can do to improve productivityrdquo Michael Finneran dBm Associates Inc

Work from wherever you need to

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 3 -

Member of Mobility is the ldquofall of the wallrdquo in enterprise communications

No more borders no more geographical

limits in your network

Voice data video and control signals

Wireless high capacity data networks

High capacity network ports are available everywhere

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 4 -

Member of

Columbus was looking for a different route to India

He was successful because he was open-

minded

He was trying to optimize an established

procedure

He thought globally

ldquoCommunications

integrated to optimize

business processesrdquo

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -

Member of Whatrsquos happening with telecoms

Letrsquos take Gaudirsquos thoughts

Everything comes from the great book of nature

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -

Member of Networks are the nervous system of any organization

The nervous system transports different kinds of signs and

orders sounds images touch heat cold etc

An IP telecommunications network transports in a

transparent way different kinds of information voice

data video control

We have evolved from separate service-specific

networks to a single network

We are moving on to a more efficient and natural solution

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -

Member of

Infant Protection

Lab Results

Nurse call

Security System

Location Tracking

IT SystemMonitoring

ADT System

Pager

Remote Monitoring

Devices

Digital Signage

Whiteboard

Smart Phones

Web

Wireless Telephony

Enterprise-wide directory presence preference and escalation rules

Delivery to right endpoint

Web Directory

Emergency Notification

Speech

Recognition

Wireless Telephony

Dashboard

On-site

Paging

On Call

Alarms Integration

E911

Nurse Call

Integration

RFID Presence

Call Recording

Call Accounting

OperatorConsole

Unified Communications

Services

Universal connectivity to data sources

1 Collect the information where it occurs

2 Apply the rules and procedures Support decision tools

3 Processed information is delivered to the key person wherever she is

3 Steps

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -

Member of

WAN link between sites ndash Carrier Ethernet Serv

Symmetric throughput between 2 Mb and 10 Gb

CAMPUS NETWORK

Single Fiber Optic 110 Gb links between nodes

WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII

WIRELESS CAPILLAR NETWORK Wi-Fi 80211gn 1154600 Mb

Video IP Data Voice ControlNetwork

Management

Content

AnalyticsREAL-TIME

Off-line

Applications

Corporate

Telephony

Network

MedicalEquipment

Industrial Signals

REAL-TIMEAlert Statistics

Corporate IP

TVCTI Contact Center

Multi-Videoconference IP

Unified Communications and Collaboration

Communication Based Process Automation

WWAN ndash Mobile Network Operator Services

GPRS ndash UMTS - HSDPA

IP converging network architecture

UC2 applications manage all type of communications

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -

Member of Standard hardware + software

There is no finish line

New applications

Virtuous circle of innovation Software

Servers

Ethernet

switches WAN link between sites ndash Carrier Ethernet Serv

Symmetric throughput between 2 Mb and 10 Gb

CAMPUS NETWORK

Single Fiber Optic 110 Gb links between nodes

WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII

WIRELESS CAPILLAR NETWORK Wi-Fi 80211gn 1154600 Mb

Video IP Data Voice ControlNetwork

Management

Content

AnalyticsREAL-TIME

Off-line

Applications

Corporate

Telephony

Network

MedicalEquipment

Industrial Signals

REAL-TIMEAlert Statistics

Corporate IP

TVCTI Contact Center

Multi-Videoconference IP

Unified Communications and Collaboration

Communication Based Process Automation

WWAN ndash Mobile Network Operator Services

GPRS ndash UMTS - HSDPA

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -

Member of What is Unified Communications

ldquoCommunications integrated to optimize business processesrdquo

Communications

Technology used to facilitate

personal interaction via speech watch

and text

integrated

Communications linked to or built into a business

process

to optimize

To make our business

processes work more efficiently and effectively

business processes

A sequence of related tasks performed to

achieve a business outcome

Marty Parker

With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -

Member of

UC-2

Two opportunity categories and ROI

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -

Member of

UC-2

Two opportunity categories and ROI

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -

Member of

Growing list of UC application

successes

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -

Member of

UC2 - Unified Communications and Collaboration

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -

Member of

One-number service

Traveling with your desktop phone

Communications based on presence establish the policies when by who and

how you want to be contacted everywhere at anytime

Select your preferred device and your presence status

Preferred fuctionalities

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -

Member of UC2 Unified Communications and Collaboration

1 A physician needs a

second opinion about a

radiography

2 Checks in the UC

tool the availability

of colleagues

3 Starts a conference by

sharing the graphic

information

If you are interdependent you are efficient (Stephen Covey)

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -

Member of UC2 Unified Communications and Collaboration

Nurse The physician

accepts the nursersquos

call

Doctors are

unavailable

1 The nurse needs to contact urgently with a

specialist

2 The systemrsquos UC2 application contacts

immediately with one of the available doctors by

just clicking on the ldquoSurgical teamrdquo button in her

Wi-Fi PDA

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -

Member of

WAN

Data Center II

ISDN Mobile

Data Center I

ISDN Mobile ISDN

Surveillance gateway

UC2 ndash Conceptual Network Design

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -

Member of

Branch office

Factory I

Company HQ

Small Factory I

Main Factory

Moviles Moviles

ISDN

Showroom

Gallery

UC2 ndash Conceptual Network Design Other Countries

MPLS WAN INTERNACIONAL

SPAIN MPLS WAN

Data Center II

Mobile

Data Center I

ISDN Mobile

ISDN

BCN MAN

Factory II

ISDN

ISDN ISDN

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -

Member of Building The

Multinationalrsquos Own

Cloud

Corporate

Cloud Services

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -

Member of Solution Block Diagram

Traffic cost and stadistics

Where are the problems

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -

Member of Business Process Improvement

Any process can be improved

Details are important

Innovation also is about small changes

Shorter processes cycle of life

Avoid human errors

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -

Member of

Tackles Business Process Automation by using your telecommunications system to

automate major business workflows

Communications Based Process Automation

Enable organizations to

create not only call flows e-mail flows text chat flowshellip

but

WORK FLOWS

Bring proven Contact Center

technologies to any

WORK CENTER

Bring process automation out of

the realm of expensive

programming tools right to the communication

system

wwwinincom

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -

Member of

How will your clients communicate with you

New generations use different tools Are you ready

Do you really know your clientsrsquo needs and expectations

Multimedia contacts mail chat video voice co-browser

Customer Interaction Center

OR

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -

Member of

Promote the use of collaboration tools inside the organization

Promote visual communications ie rich communication

Provide advanced telecom services

E-fax

Voice mail

Integrate with desktop applications

Use simple telephony sets All the advanced functionalities reside in the

desktop applications

Minimize the number of analog devices including fax machines

User only SIP protocol

Integrate with corporate directory

Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network

Employ one-number service

Reduce the number of local links to public telephony networks fixed and mobile

Requirements Established

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -

Member of

Traditional

on-premise Systems integrator

Customized

Traditional Telecom Vendors

CiscoAlcatelAvaya

Global Network

Services providers

CaaS

Product

Software Vendors

IBMMicrosoft

Which

product must

be selected

Who designs

Who builds

Who runs

(Administration amp Maintenance)

Who manages

Potential providers bull Aggregators System integrators

bull IT providers

bull Global network services providers

(GNSP) as defined by Gartner Group

Commodity

or

customized

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -

Member of Master Plan Main Phases

Current Situation Analysis

Request For Information (RFI)

Request For Proposal (RFP)

Business Case

RFI Responses

Business Case Comparison with RFI

Model definition ndashStrategic IT

Infrastructuresrsquo Master Plan

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -

Member of

Open Security System Architecture

Multimedia Capture

Video Audio Data

Digital Recording and Storage

REAL TIME

Content Analytics

REALTIME and OFFLINE

Applications

REALTIME

Alert Investigative

Tools

Wire and Wireless Network

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -

Member of

M2M ndash Where are the savings

50 billion devices can be connected

M2M price could be as low as 1 $ per link per month

3G Network - Client

MNO 3G network

Radio Link

The Internet of things

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -

Member of Case Study

Telemetry network of a water company

200 Remote control points

and growing

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -

Member of

Case Study Telemetry network of a water company

Initial situation

bull Very limited bandwidth lt1 Kbps

bull Important delays

bull Too expensive $3500 yearpoint

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -

Member of Evolution Improve VSAT

Ethernet link between Satellite station and clientrsquos WAN

Fiber

Carrier Ethernet

WAN

1Mb

HQ

Control Center 1

Control Center 2

100Mb

10Mb

10Mb

Control Point

Mobile Operator

3G

Ethernet LANWAN

FO GRPS3G

Objective Migrate to MNO data services

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -

Member of Telemetry network topology

Direct Savings GSM versos Satellite 714

Using Two different public GSMLTE networks

wwwteldatcom

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -

Member of Telemetry Network Methodology

bull Current situation cost and technology analysis

bull Need analysis

bull Viability studies Coverage studies

bull Pilot test in lab

bull Pilot test in field

bull Write a RFP

bull Procurement

bull Agreement with carriers

bull Implementation

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -

Member of

Coverage analysis Installation description Y X Value (NAP) Type of coverage

Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban

Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban

Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area

Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area

Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban

Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area

Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area

Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban

Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area

Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas

Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area

Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban

Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area

Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity

Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity

Depoacutesito Can Trabal 4132544444 175097 -80 In car

Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area

Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban

Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas

Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car

Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area

Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area

Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas

Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area

Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area

Depoacutesito de Montcada 4148301667 2184283611 -79 In car

Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area

Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -

Member of Telemetry Network

Lessons Learned

bull Power supply

bull Electromagnetic interferences

bull Physical reset of telecom equipment

bull Human factor Internal selling of the project

bull Communication difficulties between IT department and operations department

bull Old version of SCADA Refresh routes dynamically

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -

Member of

Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo

wwwteldatcom

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -

Member of GPS Vehicle Tracking

Fleet Management bull Direct savings

bull Fuel cost 15-20

bull Payroll cost 5-15

bull ROI considering only direct savings 6-24 months

bull Other benefits thanks to getting more information

bull Decreased maintenance cost Preventive maintenance

bull Improved Safety and Security

bull Improve Customer service

bull Improve management of current resources

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -

Member of

Telemetry electronic meters are mandatory in European Union

Real time information Fine tune New services

Avoid unnecessary movements getting the information and taking decisions and actions remotely

Control Center

Electronic meters with

GSM or PLC modems

Electric Transformer

Electric substation

Data from clients about their demand on real time

Control and parametrization from Control Center

Clients

Demand management

Telecom Cost $1 per month and point or less

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -

Member of Direct Savings Hard $

Telecom Expenses

Management

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -

Member of Hard $ and

Soft $

Indirect savings

The real and unavoidable

challenge

Direct savings

quicker and easier

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -

Member of

Telecom Expenses Management

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -

Member of

Because it helps to get project approval

There is money here

Why are you talking about TEM

in an UC2 presentation

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -

Member of

Telecom market is dynamic complex

and not transparent

Each operator applies different prices

and tariffs

Same carrier applies different prices in

different countries

Establish global agreements is very

difficult

Still too complex tariff structure

Services are born and die very quickly

Business intelligence is necessary

Telecom market is very complex and dynamic worldwide

Negotiations with carriers are not easy

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -

Member of

Telecom Network Management means direct savings

How are you loosing money

Inventory Services and resources without real use

Errors canceling services or lines

Invoice errors

Incorrect usage

Not current market prices

Not using the right services or tariffs

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -

Member of

WTEM Wireless Telecom Expenses Management

New services new cost new surprise

bull Roaming

bull Incoming

bull Outcoming

bull M2M

bull Videocalls

bull MMS

bull Data connections

bull Per use

bull Per volume

bull Per day

bull Corporate calls

bull Fix to mobile

Devil charges mobile costs avoid surprises

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -

Member of

Also in

Switzerland

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -

Member of

The cost of not acting

Independent analysts evaluate 15 to

40 the cost of not implementing an

internal or external TEM service

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -

Member of Which savings can we expect

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -

Member of How manage telecom assets Billing management

AnalysisRules

Contracts

hellip

hellip

Organization Data

Corporate directory

Mobile Device Management

Assets management

Individual portal

Carriers informations

bullKPI

bullReporting

bullBills checks

bullInventory

bullClaims management

bullCatalogue Management

bullOrdering Management

bullAsset Management

bullBills

bullMDM

bullOrdering

bullEnrollment

bullSecurity Policy

bullWipe lockhellip

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -

Member of MDM functionalities

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -

Member of

Opportunities

Telemetry

Telecontrol Industrial remote control machine to machine (M2M)

Video IP digital image processing Video surveillance

Localization fleet and routes management

Complex alarm management

Collaboration tools work team

Video presence videoconference

e-learning

Remote assistance

Transactional devices

Be efficient Do your work well using the right resources

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -

Member of

UC2 International Deployment

My Personal Vision

Evolution instead of revolution Continuous improvement

UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday

UC2 is the service on the top that manages all the resources

Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service

Integration with current desktop applications is key for the elections of the vendor

All the IT infrastructure is affected

Cost audit (TEM) helps to get money and improves ROI

Where are the real challenges

Technically Any integration between different components

Internal marketing to end users and to C-level

This is a complex laborious long but amazing project Good Luck

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -

Member of

Product Obsolescence

Skill Obsolescence

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -

Member of

Improve the productivity of

your organization

implementing more efficient

business procedures Improve

internal and external

communication

Get the right information in real

time wherever its source

Donrsquot be the captain of the Titanic

Improve Functionality Indirect Savings Soft $

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -

Member of The main reason to deploy an International UC2 network is because

the multinational needs it

Expertise in distributed through the organization Multinational and multidisciplinary teams

Work on a network

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -

Member of

Letrsquos know your opinion comment or suggestion

Questions

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -

Member of Agustiacuten Argelich

Telecom Engineer (121986) wwwsalleurledu

European Engineer (no 12868 ES) wwwfeaniorg

Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg

Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company

Member of COITT wwwcoittes

Member of IEEE wwwieeeorg

Member of Cercle del Coneixament wwwcpercnet

Founded the Company in 1992

20 years in telecom project management

Previous professional experience

Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games

Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager

Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -

Member of Argelich Networks

Argelich is an independent engineering company and

consultancy in telecommunications and high-

technology systems

Life is networking

It specializes in the design and

technical as well as financial

management of large corporate

voice data and video networks

More than 25 years of experience

in developing innovative

projects

International experience

Member of the Society of Telecommunications Consultants

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -

Member of Independent Consultancy

Services bull Feasibility studies

bull Negotiate agreements between end user and the Facility Manager

bull Look for international funds

bull Design and re-design financial models

bull Prepare technical specifications Network design Write request for proposal

bull Select systems integrators Public tender process Propose and negotiate contracts

bull Project management of implementation phase Acceptance test

bull Select network manager Public tender process Propose and negotiate contracts

bull Select carriers Fixed and wireless (mobile)

bull Ongoing network management supervision

bull Propose new investments and projects Discuss with carriers and network manager

How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -

Member of

Contact Data

Rambla de Catalunya 112

08008 Barcelona Spain

Tel + 34 93 415 12 35

Fax + 34 93 217 42 98

E-mail argelichargelichcom

wwwargelichcom