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A presentation on fact checking and accuracy when blogging given to a New Media class at the University of Utah - September 2008.www.seobyswaby.wordpress.com

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Page 1: U of U Presentation

Nigel Swaby

Page 2: U of U Presentation

Fact Checking & Accuracy

Your responsibilities as a blogger

Page 3: U of U Presentation

Why Focus on Accuracy?

• The line between journalism and blogging has grown very thin.

• 2004 was the break out year for blogging.

• The 2004 presidential election cycle took blogging mainstream.

• Bloggers were issued press passes to the conventions.

Page 4: U of U Presentation

Bloggers Obtained Influence

…officials said whoever gets credentials will have the same opportunities to cover the four-day event that journalists

enjoy.

"We want to treat them just the same as other reporters," said Mike Liddell, the convention's director of online

communications.

"We're even planning to do a breakfast for them the first day of the convention."

The Republican Party recently decided that it will also give bloggers credentials for its convention later this summer.

Washington Post 07/25/2004

Page 5: U of U Presentation

Bloggers Became Recognized

Mr. Graff, 23, may be the first blogger in the short history of the medium to be granted a daily White House pass for the

specific purpose of writing a blog, or Web log.

A White House spokesman said yesterday that he believed Mr. Graff was the first blogger to be given credentials.

New York Times – 03/07/2005

Page 6: U of U Presentation

Blogging Produces Results!

Page 7: U of U Presentation

Positive…

Five years of blogging has brought Jeff Ooi a measure of notoriety. His biting posts on Malaysian politics sparked

police investigations.

A pro-government newspaper sued him for libel. A prominent politician compared bloggers to monkeys in a lawless jungle.

In January, as Malaysia braced for national elections, a new banner went up on his blog (www.jeffooi.com): Get a Blogger Into Parliament. Fueled by donations and manpower, Mr. Ooi

easily defeated a ruling-party candidate to win a

parliamentary seat on Penang Island.

Christian Science Monitor – 8-28-08

Page 8: U of U Presentation

Negative…The federal agency insuring bank deposits learned that it can't

afford to ignore the blogs following its seizure this month of IndyMac Bank, the largest bank failure since the 1980s.

"The blogs were a bit out of control," Sheila Bair, chairman of the Federal Deposit Insurance Corp., told the San Francisco

Business Times after a speech in San Francisco this week.

That's putting it mildly. Following the FDIC's takeover of IndyMac on July 11, widely followed blogs were speculating on bank runs

on some of California's largest banks based on nothing more than people waiting for their branch to open or large deposits

moving between financial institutions.

The FDIC plans to pay closer attention to the blogosphere in the

future. San Francisco Business Times – 07-21-08

Page 9: U of U Presentation

With Influence Comes Responsibility

Page 10: U of U Presentation

Freedom of Speech Trumps Journalism Standards

Bloggers can write just about anything without suffering

repercussions.

Page 11: U of U Presentation

Housing Panic Blog

• Regularly attacks public figures in the real estate industry.

• Writes things like: angelo mozilo is going to jail, angelo mozilo is greed, angelo mozilo is satan, angelo mozilo mortgage fraud, henry cisneros should go to jail

Page 12: U of U Presentation

Thousands of Free Speech Based Blogs Exist

• They’re all over the world

Page 13: U of U Presentation

Thousands of Free Speech Based Blogs Exist

• They’re all over the world

• They cover every topic

Page 14: U of U Presentation

Thousands of Free Speech Based Blogs Exist

• They’re all over the world

• They cover every topic

• They’re cheap and easy to set up

Page 15: U of U Presentation

Thousands of Free Speech Based Blogs Exist

• They’re all over the world

• They cover every topic

• They’re cheap and easy to set up

• They allow anonymity

Page 16: U of U Presentation

Anonymity Will Determine Risks Taken on a Blog

Page 17: U of U Presentation

Anonymity has its advantages…

Page 18: U of U Presentation

But accuracy will retain credibility.

Page 19: U of U Presentation

Calculated Risk Blog

• San Francisco Chronicle

• New York Times• CNN Money• Seattle Post

Intelligencer

• Conde Nast – Portfolio.com

• Business Spectator – Australia

• MSN Money

Page 20: U of U Presentation

Calculated Risk BlogWho are they?

• Calculated Risk: a senior executive, retired from a public company, with a background in investing, finance and economics.

• Tanta: Tanta is a former bank officer and mortgage lending specialist who is currently on extended medical leave.

Page 21: U of U Presentation

Non-anonymous Bloggers Must…

Page 22: U of U Presentation

Non-anonymous Bloggers Must…

Determine the purpose of their blog.

Page 23: U of U Presentation

My purpose…

• Educate

• Develop Business

• Develop Contacts

• Advertising Revenue

• Test SEO

• Create Book Content

Page 24: U of U Presentation

Accuracy is Important

Whether you’re a blogger or a journalist.

Page 25: U of U Presentation

Journalists Get it Wrong Too…

• “All-day loans” – Washington Post

Page 26: U of U Presentation

Journalists Get it Wrong Too…

• Freddie Mac, for instance, no longer finances no-money-down mortgages, nor

does it continue to buy or guarantee mortgages given to people who have failed to document their finances. Fannie Mae has withdrawn from the market for all-day loans,

which are considered risky because they require less documentation than traditional

prime loans.

Page 27: U of U Presentation

Journalists Get it Wrong Too…

• “Steve Jobs Obituary” – Bloomberg News

Page 28: U of U Presentation

Journalists Get it Wrong Too…

• My demise has been greatly exaggerated…

Page 29: U of U Presentation

A Bloggers Approach Can Determine the Level of

Accuracy• Some cut and paste mainstream media

Page 30: U of U Presentation

A Bloggers Approach Can Determine the Level of

Accuracy• Some cut and paste mainstream media

• Some cut and paste, but add commentary or insight

Page 31: U of U Presentation

A Bloggers Approach Can Determine the Level of

Accuracy• Some cut and paste mainstream media

• Some cut and paste, but add commentary or insight

• Some write original material

Page 32: U of U Presentation

Risks Bloggers Face by Publishing

• Credibility

Page 33: U of U Presentation

Risks Bloggers Face by Publishing

• Credibility

• Libel Suits

Page 34: U of U Presentation

Risks Bloggers Face by Publishing

• Credibility

• Libel Suits

• Inaccuracy

Page 35: U of U Presentation

Risks Bloggers Face by Publishing

• Credibility

• Libel Suits

• Inaccuracy

• Hurting Innocent People

Page 36: U of U Presentation

Bloggers Must Come Up With Their Own Set of Ethics

Page 37: U of U Presentation

CASE STUDIES

A Practical application of ethics in real life.

Page 38: U of U Presentation

CASE STUDY

Casey Serin

Page 39: U of U Presentation

Casey Serin

• A young man who tried his hand at real estate flipping, using all the wrong methods.

Page 40: U of U Presentation

Casey Serin

• A young man who tried his hand at real estate flipping, using all the wrong methods.

• I was made aware of him through Housing Panic blog and the San Francisco Examiner.

Page 41: U of U Presentation

Casey Serin

• A young man who tried his hand at real estate flipping, using all the wrong methods.

• I was made aware of him through Housing Panic blog and the San Francisco Examiner.

• I contacted him directly to do an interview from his perspective.

Page 42: U of U Presentation

Casey Serin

• He didn’t tell me he had done an interview with USA Today.

Page 43: U of U Presentation

Casey Serin

• He didn’t tell me he had done an interview with USA Today.

• My interview series came out after he had picked up a number of critics, Serin calls haterz.

Page 44: U of U Presentation

Casey Serin

• He didn’t tell me he had done an interview with USA Today.

• My interview series came out after he had picked up a number of critics, Serin calls haterz.

• Writing about this story relied on MSM articles and my personal contact with him.

Page 45: U of U Presentation

Casey Serin – Ethical Choices

• Publishing “tips” sent to my email

Page 46: U of U Presentation

Casey Serin – Ethical Choices

• Publishing “tips” sent to my email

• Publishing private emails between Casey and myself.

Page 47: U of U Presentation

Casey Serin – Ethical Choices

• Publishing “tips” sent to my email• Publishing private emails between Casey

and myself.• Ultimately I chose to remove his story from

my blog, but I created another one…www.donthatecasey.blogspot.com

Page 48: U of U Presentation

Casey Serin – Considerations

• Traffic for a new blog

Page 49: U of U Presentation

Casey Serin – Considerations

• Recognition/Prominence

• USA Today article

• C/net – DHC

Page 50: U of U Presentation

CASE STUDY

Zareh Tahmassebian

Page 51: U of U Presentation

Zareh Tahmassebian

• A young man who tried his hand at real estate flipping and was highly successful.

Page 52: U of U Presentation

Zareh Tahmassebian

• A young man who tried his hand at real estate flipping and was highly successful.

• When the bottom dropped out in Las Vegas, he moved on to Phoenix.

Page 53: U of U Presentation

Zareh Tahmassebian

• A young man who tried his hand at real estate flipping and was highly successful.

• When the bottom dropped out in Las Vegas, he moved on to Phoenix.

• Profiled in Fortune magazine, I was jealous reading about him.

Page 54: U of U Presentation

Zareh Tahmassebian

• I had a hard time figuring out how he did it.

Page 55: U of U Presentation

Zareh Tahmassebian

• I had a hard time figuring out how he did it.

• I wrote a piece about him using existing articles and public records concerning his real estate related licenses.

Page 56: U of U Presentation

Zareh Tahmassebian

• I had a hard time figuring out how he did it.

• I wrote a piece about him using existing articles and public records concerning his real estate related licenses.

• A few months later, I got a private phone call from a burned investor.

Page 57: U of U Presentation

Zareh Tahmassebian – Ethical Choices

• Publishing unsubstantiated information to get a “scoop” on the MSM.

Page 58: U of U Presentation

Zareh Tahmassebian – Considerations

• Protecting the subject from a bitter ex-business partner.

Page 59: U of U Presentation

Zareh Tahmassebian – Considerations

• Protecting the subject from a bitter ex-business partner.

• The source didn’t want to go after him publicly.

Page 60: U of U Presentation

Zareh Tahmassebian – Considerations

• Protecting the subject from a bitter ex-business partner.

• The source didn’t want to go after him publicly.

• I didn’t have enough information to get a second source like public records for the notice of default.

Page 61: U of U Presentation

Zareh Tahmassebian – Considerations

• Eventually, the Arizona Republic “broke” the story.

Page 62: U of U Presentation

CASE STUDY

Riverbottoms Scandal

Page 63: U of U Presentation

Riverbottoms Scandal

• A mortgage fraud scheme that used industry insiders to defraud lenders, individuals and Utah County of millions of dollars.

Page 64: U of U Presentation

Riverbottoms Scandal

• A mortgage fraud scheme that used industry insiders to defraud lenders, individuals and Utah County of millions of dollars.

• It probably wouldn’t made the news, except for this guy…

Page 65: U of U Presentation

Riverbottoms Scandal – Dave Fox

Page 66: U of U Presentation

Riverbottoms Scandal

• A mortgage fraud scheme that used industry insiders to defraud lenders, individuals and Utah County of millions of dollars.

• It probably wouldn’t made the news, except for Dave Fox

• I covered it using MSM reports.

Page 67: U of U Presentation

Riverbottoms Scandal

• When more information about the defendants became available, I did public records and license searches to provide more information.

Page 68: U of U Presentation

Riverbottoms Scandal

• When more information about the defendants became available, I did public records and license searches to provide more information.

• The accused ringleader made my job easy because he had a criminal past.

Page 69: U of U Presentation

Riverbottoms Scandal – Brad Kitchen

Page 70: U of U Presentation

Riverbottoms Scandal

• After all the names were revealed and I published a story about them, a source close to the case contacted me.

Page 71: U of U Presentation

Riverbottoms Scandal

• After all the names were revealed and I published a story about them, a source close to the case contacted me.

• Through this source, I was able to get inside information about some of the defendants.

Page 72: U of U Presentation

Riverbottoms Scandal

• After all the names were revealed and I published a story about them, a source close to the case contacted me.

• Through this source, I was able to get inside information about some of the defendants.

• An unindicted co-conspirator was implicated.

Page 73: U of U Presentation

Riverbottoms Scandal

• Later, a potential victim of Brad Kitchen contacted me and I shared their story.

Page 74: U of U Presentation

Riverbottoms Scandal – Ethical Choices

• Publishing unsubstantiated information to get a “scoop” on the MSM.

Page 75: U of U Presentation

Riverbottoms Scandal – Considerations

• Publishing information that could hurt a real person.

Page 76: U of U Presentation

Riverbottoms Scandal – Considerations

• Publishing information that could hurt a real person.

• Not reporting information in an active legal case.

Page 77: U of U Presentation

Riverbottoms Scandal – Considerations

• Publishing information that could hurt a real person.

• Not reporting information in an active legal case.

• Violating the ethics of my State license.

Page 78: U of U Presentation

Riverbottoms Scandal – Solutions

• After receiving a second email from a different source, I published information about Brad Kitchen I believed to be true.

Page 79: U of U Presentation

Riverbottoms Scandal – Solutions

• After receiving a second email from a different source, I published information about Brad Kitchen I believed to be true.

• I published a story about the co-conspirator, but left out their name.

Page 80: U of U Presentation

Riverbottoms Scandal – Solutions

• After receiving a second email from a different source, I published information about Brad Kitchen I believed to be true.

• I published a story about the co-conspirator, but left out their name.

• I looked up the unindicted co-conspirator and forwarded their information to Federal prosecutors.

Page 81: U of U Presentation

Conclusions

Bloggers must come up with a code of ethics to protect their reputations, accuracy and the

reputations of their subject matter.

Page 82: U of U Presentation

Conclusions

• Always use at least two sources before printing something about a real live person that could be damaging.

Page 83: U of U Presentation

Conclusions

• Always use at least two sources before printing something about a real live person that could be damaging.

• If you’re not sure, don’t print a name, but still tell the story.

Page 84: U of U Presentation

Conclusions

• Always use at least two sources before printing something about a real live person that could be damaging.

• If you’re not sure, don’t print a name, but still tell the story.

• Always consider the consequences of what you write.

Page 85: U of U Presentation

Conclusions

• Always use at least two sources before printing something about a real live person that could be damaging.

• If you’re not sure, don’t print a name, but still tell the story.

• Always consider the consequences of what you write.

• Protect your sources.

Page 86: U of U Presentation

Nigel [email protected]