two factor authentication (“2fa”) - gfsc.gg user guide.pdf · two factor authentication...

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Two Factor Authentication (“2FA”) April 18 Contents Contents .................................................................................................................................................. 1 Online Submissions Portal ...................................................................................................................... 1 Enable 2FA .......................................................................................................................................... 1 Disable 2FA.......................................................................................................................................... 4 PQ Portal ................................................................................................................................................. 5 2FA FAQs ................................................................................................................................................. 6 What is Two-Factor Authentication? .................................................................................................. 6 How do I enable Two-Factor Authentication on the Online Submissions Portal?.............................. 6 How do I disable Two-Factor Authentication on the Online Submissions Portal? ............................. 7 2FA is enabled but I cannot log in – what should I do? ...................................................................... 7 Can a Super User enforce other users to enable 2FA, or make changes to their 2FA settings? ........ 7 Further Information about 2FA............................................................................................................... 7 Online Submissions Portal Enable 2FA 1. Select the option Change Two Factor Authentication in the User drop-down.

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Two Factor Authentication (“2FA”)

April 18

Contents Contents .................................................................................................................................................. 1

Online Submissions Portal ...................................................................................................................... 1

Enable 2FA .......................................................................................................................................... 1

Disable 2FA .......................................................................................................................................... 4

PQ Portal ................................................................................................................................................. 5

2FA FAQs ................................................................................................................................................. 6

What is Two-Factor Authentication? .................................................................................................. 6

How do I enable Two-Factor Authentication on the Online Submissions Portal? .............................. 6

How do I disable Two-Factor Authentication on the Online Submissions Portal? ............................. 7

2FA is enabled but I cannot log in – what should I do? ...................................................................... 7

Can a Super User enforce other users to enable 2FA, or make changes to their 2FA settings? ........ 7

Further Information about 2FA ............................................................................................................... 7

Online Submissions Portal

Enable 2FA

1. Select the option Change Two Factor Authentication in the User drop-down.

Two Factor Authentication (“2FA”)

April 18

2. If it is disabled, click on the Enable button.

3. You will receive a prompt to check your email.

4. A link to the authentication code is emailed to you.

5. The link will take you to your profile page and in the Change Two Factor Authentication

section; you will be able to Enable the 2FA functionality.

Two Factor Authentication (“2FA”)

April 18

6. You will receive a confirmation message on your Profile.

7. Whilst 2FA is enabled, each time you log in, you will see the following verification screen:

Two Factor Authentication (“2FA”)

April 18

8. Your Security Code will have been emailed to you. Type or paste the code into the Code

field.

NOTE: The code is only valid for that specific session. If you logout or timeout of the session

and log back in, another code will be emailed.

Disable 2FA

1. Select the option Change Two Factor Authentication in the User drop-down.

2. If it is Enabled, click on the Disable button.

3. You will receive a prompt to check your e-mail

Two Factor Authentication (“2FA”)

April 18

4. Click the link that is e-mailed to you to deactivate Two-Factor Authentication

5. You will receive a confirmation message on your Profile

PQ Portal Two-Factor Authentication is not yet available on the PQ Portal.

It is expected to be available soon.

Two Factor Authentication (“2FA”)

April 18

2FA FAQs

Both portals will have the following FAQs when 2FA goes live for them:

What is Two-Factor Authentication?

How do I enable Two-Factor Authentication on the Online Submissions Portal?

Two Factor Authentication (“2FA”)

April 18

How do I disable Two-Factor Authentication on the Online Submissions Portal?

2FA is enabled but I cannot log in – what should I do?

Can a Super User enforce other users to enable 2FA, or make changes to their 2FA

settings?

Further Information about 2FA

For further information about 2FA, see the following links:

https://www.ncsc.gov.uk/guidance/using-passwords-protect-your-data