trouble-shooting guide for dc thrusters · troubleshooting dc thrusters - 2/8 please read over the...

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TROUBLE-SHOOTING GUIDE DC Thrusters SIDE-POWER THRUSTER SYSTEMS SIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROL Trouble-shooting Guide for DC Thrusters Post 2005 thrusters with IPC control system

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Page 1: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

TECH INFOTROUBLE-SHOOTING GUIDEDC Thrusters

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROL

Trouble-shooting Guidefor DC Thrusters

Post 2005 thrusterswith IPC control system

Page 2: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 2/8

Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting section in each manual. This guide is meant to be a supplement to these providing illustrated instructions for more detailed trouble-shooting.

Note: This guide is intended for Thrusters utilizing SIDE-POWER “Plug and Play” wiring only, and not intended for thrusters utilizing SIDE-POWER’s Auto-Main Switch or SIDE-POWER’s voltage conversion box.

Recommended Tools for Trouble-shooting:

• MetricAllenWrenches,4mmto12mm• Metricwrenchesorsockets• NeedleNoseVise-Grips (forholdingjamnutswhenremovingbatterycablesfrommotor)• Phillipsheadscrewdriver• Smalljumperwire (withmalequickdiscontentterminalsifavailable,Fig.A)• 12”jumperwirewithalligatorclips• Multi-meter(withalligatorclipsifavailable)

Fig.A

Page 3: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 3/8

Identifying thruster parts

Batterypositivepost

Solenoidcover

Solenoidcoverthumbscrews

A1Batterynegativestud

Extrapropdrivepins(andmotorshearpin,

SP30SithroughSP55Si)

Motorharnesspigtail

Positivefeedcable

D1terminal

D1coilpositivefeed

D1coilgreysignalwire

Controlbox

Thermoswitchlead

D2terminal

D2coilpositivefeed

D2coilbluesignalwire

Solenoidset

Controlboxplug

Controlsystemnegativelead

IPCsensorwire

A2terminal

Page 4: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 4/8

If Control Panel does not turn on. (LightbetweentwoOnbuttonsdoesnotlight)

1. Check battery power. •Thecontrolpanelispoweredthroughthebowthruster.Thethrusterisusuallyonitsowncircuit,meaningthepositiveandnegativebatterycablesrundirectlybetweenthethrusterandthebattery.Afuseshouldbeinstalledonthepositivecablewithin72”ofthebattery,checkthatitisnotblown.Abatteryswitchisusuallyinstalledincloseproximitytothefuseandbattery,checkthatthebatteryswitchisturnedon.

2. Check voltage at the thruster.•Youshouldreadbatteryvoltageatthethruster.Ifthereisnovoltageatthethrusterthereisaproblemwiththepowersupply,checkthebattery,fuse,switch,orcabling.

3. Check for voltage on the control harness pigtail on motor and at control panel.

•Withmulti-metersettoDCvolts,checkfromredwire(positive)toblackwire(negative)onmotorwiringharnesspigtail.Ifthereisbatteryvoltageatthethrusterbatterycables,butnovoltageatthemotorharnesspigtail,thanproceedtostep4.

Ifthereisbatteryvoltageonthemotorcontrolharnessrepeatstep3oncontrolharnessatthecontrolpaneltoensurethereisnofaultwiththecontrolharnessrun.Ifthereisbatteryvoltageatcontrolpanelthenthereisaproblemwiththecontrolpanel.PleasecontactyourlocalSide-Powerdistributorforservicesupport.

Control panel on

Checking voltage at thruster

Checking voltage on motor harness

Page 5: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 5/8

4. Check control system positive and negative.

•Checkforvoltagebetweenthebatterynegativestudandredwireonmotorharnesspigtail.

•If no voltage is present,thencheckthatallmotorharnessandcontrolboxplugconnectionsaretightandinplace.Ifthemotorharnesschecksout,thentheremaybeaproblemwiththecontrolbox.PleasecontactyourlocalSide-Powerdistributorforservicesupport.

•If voltage is present,locatethecontrolsystemnegativeleadandunplugitfromthemotorhar-ness.Withmulti-metersetonohm(Ω),checkforcontinuitybetweenthecontrolsystemnegativeleadandtheA1batterynegativestud.Thereshouldbecontinuity;ohmswillgocloseto0(usuallyabout0.2Ω-0.5Ω).

If there is no continuitybetweenthecontrolsystemnegativeleadandbatterynegativestud,thenpleasecontactyourlocalSide-Powerdistributorforservicesupport

If there is continuitybetweennegativeleadandbatterynegativestud,reconnectcontrolsystemgroundleadtomotorharness,thencheckforcontinuitybetweentheblackwireonthemotorharnesspigtailandbatterynegativestud.Setthemulti-meterondiode-testposition,showingabout0.5V-0.7V.(Adiodeisfittedontheblackwire).

Note:BesuretohavePositiveleadconnectedtomotorpigtailandnegativeleadtocontrolboxplug!

Ifthereisnocontinuitybetweenthesetwopointsthanthemotorharnesshasbeendamaged

Checking voltage on motor harness to battery negative stud

Checking continuity between negative lead and battery negative post

Checking continuity between black in motor pigtail and control box plug

Page 6: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 6/8

If control panel does turn on but thruster does not run, or thruster runs in one direction only.

NOTE: The preceding tests are to be performed while the boat is in the water. Please contact your local Side-Power distributor for service support if you have any questions.

1. Bypass control panel and check thruster control box and solenoid operation.

•Removecontrolpanelandunplugwiringharnessorunplugcontrolharnessfrommotorharnesspigtail,whicheverismoreconvenient.OnthefourwireAmpconnector(wiringharnessifdisconnectedatcontrolpanelormotorpigtailifdisconnectedatmotor),withshortjumperwire,jumpfromredtoblueforstarboardrun,andredtogreyforportrun.

NOTE: Be careful not to jump red to black as this will permanently damage the control box

If thruster runsinbothdirectionswhenjumpingredtoblueandredtogreyonthemotorharnesspigtail,repeatthistestonthecontrolpanelsharnessatthecontrolpanel.Ifthethrusterrunsthenthecontrolpanelislikelydamaged.

If thruster does not run,orrunsinonlyonedirection,atthecontrolpanel,butrunsinbothdirectionsatthemotorharnesspigtail,thentheharnessorterminalsaredamaged.

NOTE: Be sure that all control panels in the system are unplugged when doing this test!

If thruster does not run,proceedtostep2.

2. Bypass thruster control box and check thruster solenoid operation.

•DisconnectthewhiteIPCsensorwireontheA2terminal.

Jumping red to blue on motor pigtail

Jumping red to grey on motor pigtail

Disconnecting white IPC sensor wire

Page 7: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS CONFIDENCE BY CONTROLTroubleshooting DC Thrusters - 7/8

Withlongjumperwire,jumpfromnegativebatterystudtoD1coilgreysignalwireforportrun,andtoD2coilbluesignalwireforstarboardrun.

If thruster runs properly, proceedtostep3.

If thruster does not run, proceedtostep4

3. Checking the thermo switch.

•Locatethethermoswitchleadandunplugitfromthemotorharness.Withmulti-metersetonohm(Ω),checkforcontinuitybetweenthethermoswitchleadandthebatterynegativestud.Thereshouldbecontinuity;ohmswillgocloseto0(usuallyabout0.2Ω-0.5Ω).

If there is no continuitybetweenthermoswitchleadandA1batterynegativestud,theneitherthethermoswitchneedstobereplacedortheA1batterynegativestudhasbeendamagedinternally.VerifythattheA1BatterynegativestudisOKbycheckingforcontinuitybetweenA1andA2.IfthereiscontinuitythentheA1batterynegativestudisOK.

If there is continuitybetweenthermoswitchleadandbatterynegativestudthenthereisaproblemwiththecontrolboxorthemotorwiringharness.PleasecontactyourlocalSide-Powerdistributorforservicesupport.

4. Check for solenoid output.

•WithjumperwirestillattachedandIPCwiredetachedfromstep2,checkforvoltageontheA2terminal.

If no voltage is presentonA2terminalthenthesolenoidpackmayneedtobereplaced.PleasecontactyourlocalSide-Powerdistributorforservicesupport.

If voltage is presentonA2terminalthenthemotormaybedamaged.PleasecontactYourlocalSide-Powerdistributorforservicesupport.

Jumping ground to grey on D1 coil

Jumping ground to blue on D2 coil

Checking voltage on A2 with ground to blue jumper attached and IPC wire disconnected.

Page 8: Trouble-shooting Guide for DC Thrusters · Troubleshooting DC Thrusters - 2/8 Please read over the owners manuals and familiarize yourself with the product. There is a trouble-shooting

SIDE-POWER THRUSTER SYSTEMSSIDE-POWER THRUSTER SYSTEMS

Distributors

ArgentinaTrimer SABuenos AiresTel: +54 11 4580 0444Fax: +54 11 4580 [email protected]

AustraliaAMI SalesFreemantle, WATel: +61 89 331 0000Fax: +61 89 314 [email protected]

AustriaG. Ascherl GmbHHard, BregenzTel: +43 5574 899000Fax: +43 5574 [email protected]

BeneluxASA Boot ElectroWatergangTel: +31 20 436 9100Fax: +31 20 436 9109www.asabootelectro [email protected]

BrazilElectra Service Ltda.GuarujaTel: +55 13 3354 3599Fax: +55 13 3354 [email protected]

BulgariaYachting BGBurgastel: +359 56 919090fax: +359 56 [email protected]

CanadaImtra CorporationNew Bedford, MATel: +1 508 995 7000Fax: +1 508 998 [email protected]

China/Hong KongStorm Force Marine Ltd.Wanchai, Hong KongTel: +852 2866 0114Fax: +852 2866 [email protected]

CroatiaYacht SupplierIciciTel: +385 51 704 500Fax: +385 51 704 [email protected]

DenmarkGertsen & Olufsen AS HørsholmTel: +45 4576 3600Fax: +45 4576 [email protected]

FinlandNautikulma OYTurkuTel: +358 2 2503 444Fax: +358 2 2518 470www.nautikulma.finautikulma@nautikulma .fi

FranceKent Marine EquipmentNantesTel: +33 240 921 584Fax: +33 240 921 [email protected]

GermanyJabsco GmbHNorderstedtTel: +49 40 535 373-0Fax: +49 40 535 373-11

GreeceAmaltheia MarineAthensTel: +30 210 2588 985Fax: +30 210 2588 986 [email protected]

IcelandMaras EHFReykjavikTel: +354 555 6444Fax: +354 565 7230www.maras .isgummi@maras .is

IndiaIndo Marine Engineering Co. Pvt. LtdPune, MaharashtraTel: +91 20 2712 3003Fax: +91 20 2712 [email protected]

IrelandSleipner Motor Ltd.South BrentTel: +44 1364 649 400Fax: +44 1364 649 [email protected]

IsraelAtlantis Marine Ltd.Tel AvivTel: +972 3 522 7978Fax: +972 3 523 [email protected]

SpainImnasa Marine ProductsGironaTel: +34 902 300214Fax: +34 902 [email protected]

SwedenSleipner ABStrömstadTel: +46 526 629 50Fax: +46 526 152 95www.sleipnerab.se

SwitzerlandMarine Parts Technics AGVolketswilTel: +41 1 997 40 90Fax: +41 1 997 40 [email protected]

SingaporeAlquest MarketingSingaporeTel: +65 6749 9359Fax: +65 6749 [email protected]

Singapore/Malaysia/Indonesia/Vietnam/PhillipinesIsland Marine Services Pte LtdSingaporeTel: +65 6795 2250Fax: +65 6795 [email protected]

TaiwanMercury Marine SupplyKaohsiungTel: +886 7 3317 293Fax: +886 7 3314 232

TurkeyDenpar Ltd.IstanbulTel: +90 212 346 1332Fax: +90 212 346 [email protected]

UKSleipner Motor Ltd.South BrentTel: +44 1364 649 400Fax: +44 1364 649 [email protected]

United Arab EmiratesTeignbridge Propellers & Marine Equipment Co. Ltd. DubaiTel: +971 4 324 0084Fax: +971 4 324 [email protected]

USAImtra CorporationNew Bedford, MATel: +1 508 995 7000Fax: +1 508 998 [email protected]

ItalySaim S.P.A. Assago-MilanTel: +39 02 488 531Fax: +39 02 488 254 5www.saim-group.com

JapanTurtle Marine Inc.NagasakiTel: +81 95 840 7977Fax: +81 95 840 [email protected]

MaltaS & D Yachts Ltd.CaliTel: +356 21 339 908Fax: +356 21 332 [email protected]

New ZealandAdvance Trident Ltd.AucklandTel: +64 9 845 5347Fax: +64 9 415 [email protected]

NorwaySleipner Motor ASFredrikstadTel: +47 69 30 00 60Fax: +47 69 30 00 [email protected]

PolandTaurus Sea Power SP. Z.O.OGdanskTel: +48 58 344 30 50Fax: +48 58 341 67 62

PortugalKrautli Portugal Lda.LisboaTel: +351 21 953 56 00Fax: +351 21 953 56 [email protected]

RussiaStandarteStarbeyevoTel: +7 495 575 67 23Fax: +7 495 575 39 [email protected]

South AfricaC-DynamicsCape Town Tel: +27 21 555 3232Fax: +27 21 555 [email protected]

CyprusOcean Marine Equipment LtdLimassolTel: +357 253 69731Fax: +357 253 [email protected]

Estonia/Latvia/LithuaniaMiltec Systems OÜTallinTel: +372 5013997Fax: +372 [email protected]

Sleipner Motor AS • P. O. Box 519, N-1612 Fredrikstad • Norway Tel: +47 69 30 00 60 • Fax: +47 69 30 00 70 • [email protected] • www.side-power.com

Service Centres

Sleipner Motor ASP.O. Box 519, N-1612 Fredrikstad, NorwayTel: +47 69 30 00 60Fax: +47 69 30 00 [email protected]

ALL OTHERS:

5. Check the operating voltage•Oncethethrusterisoperatingproperly,checkthevoltagebetweenthebatterypositivepostandthebatterynegativepostwhilethethrusterisrunning.Thevoltagewilldropinitiallyandthenshouldleveloffafterapproximately5-10seconds.

Thevoltageshouldbenolowerthan9.5fora12voltthrusterand19voltsfora24voltthrusterafterthevoltagehasstabilized.

Ifthevoltagedoesnotstabilizeandcontinuestodropbelow9.5orstabilizesbelow9.5for12voltthrusters(19voltsfor24voltthrusters),thanthebatterysourceneedstobechecktoensuretheampcapacityissufficienttorunthethrusterorthecablerunneedstobecheckedforvoltagedrop.PleasecontactyourlocalSide-Powerdistributorforservicesupportifyouhavelowoperatingvoltage.