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Triton College Presentati on April 7, 2006 1 Retention Specialist Retention Specialist to Help “High Risk” to Help “High Risk” Students Complete Students Complete LPN and RN Programs LPN and RN Programs

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Triton College Presentation April 7, 2006 1

Retention Specialist to Retention Specialist to Help “High Risk” Help “High Risk”

Students Complete LPN Students Complete LPN and RN Programsand RN Programs

Triton College Presentation April 7, 2006 2

Introductions: Staff Introductions: Staff /Departments/Roles/Departments/Roles

Math, Science, Engineering, and Health ProfessionsMath, Science, Engineering, and Health Professions Gloria Dimoplon, Ph.D.Gloria Dimoplon, Ph.D. Dean of Math, Science, Engineering, and Health Dean of Math, Science, Engineering, and Health

ProfessionsProfessionsPhyllis D. Thomson, M.S., R.N.Phyllis D. Thomson, M.S., R.N. Associate Dean of Health Professions/Grant Associate Dean of Health Professions/Grant

AdministratorAdministrator

Instruction and Student ServicesInstruction and Student ServicesSharon D. Baker, Psy.D Sharon D. Baker, Psy.D Assistant Dean of College-Wide RetentionAssistant Dean of College-Wide RetentionBeverly Felder, RN, MPABeverly Felder, RN, MPA Retention Specialist Retention Specialist

Corporate and Continuing EducationCorporate and Continuing EducationWendy Breitmayer, B.S. Wendy Breitmayer, B.S. Director of Workforce Transitions Director of Workforce Transitions Judy Burman, B.A.Judy Burman, B.A. Workforce Transitions Adult Program Workforce Transitions Adult Program

CoordinatorCoordinator

Finance and AdministrationFinance and AdministrationKim Wagner , MBAKim Wagner , MBA Assistant ControllerAssistant Controller

Triton College Presentation April 7, 2006 3

ECC’s Nursing ProgramECC’s Nursing Program

Program statusProgram status

Retention in nursing programRetention in nursing program

CSSI Grant is a multifaceted CSSI Grant is a multifaceted strategic support/retention strategic support/retention program for nursing studentsprogram for nursing students

Triton College Presentation April 7, 2006 4

CSSI Grant Critical Project CSSI Grant Critical Project Activities/milestonesActivities/milestones

1.1. Provide personal and supportive advising Provide personal and supportive advising services to students to address factors services to students to address factors impacting college retention and successimpacting college retention and success

2.2. Coordinate educational support services Coordinate educational support services (academic, financial, personal, and career-(academic, financial, personal, and career-related assistance) for students in collaboration related assistance) for students in collaboration with staff, faculty, administration, and with staff, faculty, administration, and community agenciescommunity agencies

3.3. Provide linkages to college and community Provide linkages to college and community resources for eligible studentsresources for eligible students

Triton College Presentation April 7, 2006 5

Implementation Implementation OverviewOverview

• Identify eligible students (Feb. – Identify eligible students (Feb. – Aug. , 2005)Aug. , 2005)

Hire a Retention Specialist (April Hire a Retention Specialist (April 2005)2005)

• Grant modification (October, 2005)Grant modification (October, 2005)• Assess students needs (Ongoing)Assess students needs (Ongoing)• Provide services (Ongoing)Provide services (Ongoing)

Triton College Presentation April 7, 2006 6

CSSI Grant GoalsCSSI Grant Goals20-30 total students20-30 total students

Within the first 6 months,Within the first 6 months, support services will support services will result in a 5% increase (1-2) in the number of result in a 5% increase (1-2) in the number of LPN/RN students retained LPN/RN students retained

• Within the second 6 months,Within the second 6 months, support services support services will result in an additional 5% increase (2-4) in will result in an additional 5% increase (2-4) in the number of LPN/RN students retained the number of LPN/RN students retained

• Target students :Target students : WIA adult, dislocated WIA adult, dislocated workers and incumbent workers in the nursing workers and incumbent workers in the nursing programprogram

• Served Served 2222 total students total students

Triton College Presentation April 7, 2006 7

FundingFunding

• Total funding - $145,000 Total funding - $145,000 CSSI Grant: $100,000 CSSI Grant: $100,000 Leveraged funds: $45,000Leveraged funds: $45,000

• Project Dates- February 2005-June Project Dates- February 2005-June 20062006

• Local contact Local contact

Chicago Metropolitan Workforce BoardChicago Metropolitan Workforce Board

Workforce Board of N. Cook CountyWorkforce Board of N. Cook County

Triton College Presentation April 7, 2006 8

Leveraged Funds: Leveraged Funds: SourcesSources

• Federal Financial Assistance GrantsFederal Financial Assistance Grants• Elgin Community College Education Elgin Community College Education

FundFund• State funded grant programsState funded grant programs• N. Cook County Workforce BoardN. Cook County Workforce Board

Triton College Presentation April 7, 2006 9

Leverage Funds: UsesLeverage Funds: Uses

• Staff Time (Administrators/Student Staff Time (Administrators/Student Intake)Intake)

• Pell and SEOG financial aid assistancePell and SEOG financial aid assistance• Office space, equipment, and student Office space, equipment, and student

services departmentsservices departments

Triton College Presentation April 7, 2006 10

ImplementationImplementation

• Informational Letter to Students• Telephone Pre-Screening• Return Call

• Assessment• Appointment

• Intake Paperwork• WIA• Assessment test

• Assess Eligibility• Enter into State system• Career Advising/Job Development• Vouchering

Triton College Presentation April 7, 2006 11

Workforce Transitions Workforce Transitions Authorization Sign-In Authorization Sign-In SheetSheet

Triton College Presentation April 7, 2006 12

Services OfferedServices Offered

• Initial Needs AssessmentInitial Needs Assessment• Educational SupportEducational Support• Financial AssistanceFinancial Assistance• Career DevelopmentCareer Development• Personal Support Personal Support • Follow upFollow up

Triton College Presentation April 7, 2006 13

Initial Needs Initial Needs AssessmentAssessment

• Educational AssessmentEducational Assessment• Financial AssessmentFinancial Assessment• Personal AssessmentPersonal Assessment• DisabilitiesDisabilities

Triton College Presentation April 7, 2006 14

Educational SupportEducational Support

TutoringTutoring• WorkshopsWorkshops

Time ManagementTime Management Study SkillsStudy Skills Test Taking SkillsTest Taking Skills BudgetingBudgeting Reading a TextbookReading a Textbook Customer ServiceCustomer Service

Triton College Presentation April 7, 2006 15

Financial AssistanceFinancial Assistance

• Supplies (Stethoscope)• Testing Fees• Childcare• Tuition• Books• Uniforms• CPR certification• Drug screens• TB testing• Transportation

Triton College Presentation April 7, 2006 16

Career DevelopmentCareer Development

• Resume WritingResume Writing• Interviewing TechniquesInterviewing Techniques• Job SearchesJob Searches• Scope of PracticeScope of Practice• Relationship DevelopmentRelationship Development

Triton College Presentation April 7, 2006 17

Personal SupportPersonal Support

• KleenexKleenex• ChocolateChocolate• EmpathyEmpathy• ReferralsReferrals

CounselorCounselor Community ServicesCommunity Services

Triton College Presentation April 7, 2006 18

CommunicationCommunication

• Regular “touch-base” contactRegular “touch-base” contact• Follow through on questionsFollow through on questions• Visibility/AvailabilityVisibility/Availability• NewslettersNewsletters

Triton College Presentation April 7, 2006 19

DocumentationDocumentation

• Needs Assessment FormNeeds Assessment Form• Spreadsheet Spreadsheet

FinancialFinancial HoursHours

• TrackingTracking Case NotesCase Notes IWDS Tracking SystemIWDS Tracking System

Triton College Presentation April 7, 2006 20

CSSI Contact CSSI Contact SpreadsheetSpreadsheet

Triton College Presentation April 7, 2006 21

CSSI Contact CSSI Contact SpreadsheetSpreadsheet

Triton College Presentation April 7, 2006 22

AssessmentAssessment

AcademicPerformance

Degree completionPersistence

Retention

Triton College Presentation April 7, 2006 23

SuccessesSuccesses

• 95% retention rate 95% retention rate • 91% success rate91% success rate• 4 students passed LPN exams 4 students passed LPN exams • 3 students qualified for RN exam3 students qualified for RN exam• 5 students qualified for LPN exam5 students qualified for LPN exam• 4 expected graduates4 expected graduates• Position will receive institutional fundingPosition will receive institutional funding• Student success storiesStudent success stories

Triton College Presentation April 7, 2006 24

Challenges/Future Challenges/Future PlansPlans

• Ambiguity – Ambiguity – roles/processes/approval (Beverly)roles/processes/approval (Beverly)

• New territory (Sharon)New territory (Sharon) • Departments/staff/campuses Departments/staff/campuses

(Sharon)(Sharon) • Partnerships (Phyllis)Partnerships (Phyllis) • Intake (Judy)Intake (Judy) • Leveraged funds (Kim)Leveraged funds (Kim)

Triton College Presentation April 7, 2006 25

Questions Questions

AndAnd

AnswersAnswers