travel risk management 101
TRANSCRIPT
Travel Risk Management 101
How to Protect Your Travelers and Your Organization
How are you protecting your travelers?
How are you protecting your organization?
How are you managing current and potential risks?
Let’s take a closer look…
Five Steps To:
Step One:Destination Research
How do I know where to begin?
Start by compiling information about your travelers’ destinations.
Research should include tips for handling a range of situations.
Consider all relevant health and safety information.
Military & Terrorist Activity
History of Natural Disasters
Infectious Diseases & Required
Vaccinations
Cultural Etiquette
Political Unrest
Weather Conditions &
Air Quality
CredibleEducational Resources
CDC WHO State Department Your TRM Provider
Where can I find trustworthy information?
I’ve educated myself. Now what?
Step Two:
Educate Your Travelers
Don’t leave your travelers stranded…
Make travelers aware of all resources available.
Provide orientations for all
individuals who live or travel abroad.
Provide comprehensive pre-travel education including destination
guides, emails, webinars, etc.
…Instead:
Build a Crisis Response Plan
StepThree:
• What would you do if a traveler faced a crisis abroad?
• A delay in response or communication missteps can quickly spiral into disaster.
• Crisis preparedness helps your stakeholders understand their roles during a crisis.
What’s Your Crisis Response Plan?
Which allows your organization to understand and test operational procedures before an emergency strikes.
Conduct Crisis Response Exercises
What Now?
Understand Risk Exposure
Step Four:
Financial Risks
Legal Risks
People Risks
Reputational Risks
Travel risk exposure can affect your organization on a strategic level.
You have a legal and moral
obligation to mitigate risks for
your travelers.
Your organization can face legal penalties for neglecting adequate
protection for travelers.
Respect for your organization can
decline if travelers perceive you as unwilling to care
for them in difficult situations.
Duty of Care
External audiences could negatively perceive your organization if you fail to provide support for your travelers.
With today’s intense media coverage, these incidents could result in long-term reputational damage – which is hard to repair once
broken!
You’re Prepared! You’re Educated!
But Wait…
There’s OneMore Step!
How will you react in the event of an emergency abroad?
Step Five: Know How To React
Even minor travel problems can become more serious if a
traveler is not familiar with his/her surroundings.
Check your organization’s insurance plan(s) to confirm
details and purchase supplemental coverage if
necessary.
You may find that your travelers’ health insurance policies are not
comprehensive enough to mitigate all risks associated with
international travel.
If your benefits package includes travel insurance, many plans will not allow members to choose medical evacuation to their home hospitals.
Plans may not provide enough financial coverage if travelers become seriously sick or injured.
It would only take one international medical evacuation (which can cost upwards of $50,000) to make a detrimental impact on your travelers and your organization.
Sound overwhelming?
We can help.
Want to learn more about travel risk management?
Contact us today!
+1 (888) [email protected]
www.oncallinternational.com