transnational skill standards auto service technician level 5 · pc6 - follow standard operating...

TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY

Transnational Skill Standards

Auto Service Technician Level 5REFERENCE ID: TOS/ASC/Q1403


Mapping for Auto Service Technician Level 5(ASC/Q1403) with UK qualification in Light Vehicle Maintenance and Repair

Link to Indian Qualification Pack: http://www.nsdcindia.org/sites/default/files/files/Auto-Service-Technician-Level5.pdf

Links to UK Qualification:http://nos.ukces.org.uk/Pages/index.aspx

How to Read this DocumentThis document has two sections - Section I and Section II.

Section I: Compares the NOS listing in the Indian QP – Auto service technician level 5 (ASC/Q1402) with UK qualification NOS level 2 in Light Vehicle Maintenance and Repair.

Section II: Compares the competencies described in each of the Indian NOS with those of UK.

The language of the compared competencies of the two countries differs. However, the competency pointers of the described competency can be mapped. Wherever the competency pointer maps it is reported as ‘None’ under the column ‘Gap in Indian NOS’. Wherever the competency pointers do not map, it is identified as a gap and the corresponding UK competency is noted under the column ‘Gap in Indian NOS’.

Usage of Benchmarked Transnational StandardsThere will be two types of users of these benchmarked standards. One type will be of those individuals who are already trained and are certified on the corresponding Indian QP. This set of individuals will have to undergo a bridge course comprising of the identified gaps only. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC on the competency portions acquired via the bridge course. All qualifying individuals will be awarded a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body.

Those individuals who wish to be certified afresh will have to undergo training on both the Indian QP and the gaps in the Indian NOS with regard to UK competencies. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC and They will obtain a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body.

1


Section I: NOS mapping of Auto service technician level 5 (ASC/Q1403) with UK qualification in Light Vehicle Maintenance and Repair.

NOS Mapping: A Summary Indian NOS Code

Indian NOS UK NOS Code

UK NOS Remarks, if any

ASC/ N1404 Carry out diagnosis of vehicle for routine repairs requirements

IMILV07 Diagnose and rectify light vehicle engine and component faults

One of Indian NOS are covered in Three UK NOS

IMILV08 Diagnose and rectify light vehicle chassis system faults

IMILV13 Diagnose and rectify light vehicle transmission and driveline system faults

ASC/ N1405 Carry out service and major repairs in mechanical aggregate and overhauling of a vehicle

IMILV02 Remove and replace light vehicle engine units and components

One of Indian NOS are covered in four UK NOS

IMILV03 Remove and replace light vehicle electrical units and components

IMILV04 Remove and replace light vehicle chassis units and components

IMILV12 Remove and replace light vehicle transmission and driveline units and components

ASC/N1406 Carry out service and repairs of electrical and electronic faults in a vehicle

IMILV03 Remove and replace light vehicle electrical units and components

ASC/ N0001 Plan and organise work to meet expected outcomes

2


ASC/ N0002 Work effectively in a team

IMIMCA03 Maintain Working Relationships in the Motor Vehicle Environment

ASC/ N0003 Maintain a healthy, safe and secure working environment

IMIMCA02 Reduce Risk(s) to Health and Safety in the Motor Vehicle Environment

3


Section II:Compares the competencies in Indian NOS with those of UK NOS.

NOS Mapping Descriptions

Indian QP Title Auto Service Technician Level 5

UK Qualification Light Vehicle Maintenance and Repair

Indian QP Code ASC/ Q1403 UK Qualification Code QCF 500/9815/9

Indian NOS Code ASC/ N1404 UK NOS Code IMILV07

IMILV08

IMILV13

Indian NOS Carry out diagnosis of vehicle for routine repairs requirements

UK NOS IMILV07 - Diagnose and rectify light vehicle engine and component faults

IMILV08 - Diagnose and rectify light vehicle chassis system faults

IMILV13 - Diagnose and rectify light vehicle transmission and driveline system faults

Scope

This unit/task covers the following: · Identify the fault responsible for vehicle trouble · Diagnosis of the operational faults to identify the root cause of the trouble · Take necessary action post the root cause analysis to repair the vehicle

Overview

IMILV07 - This NOS is about diagnosing and rectifying faults occurring in the vehicle engine's mechanical, electrical, hydraulic and fluid systems.

IMILV08 - This NOS is about diagnosing and rectifying faults occurring within vehicle steering, suspension and braking systems.

4


Scope

Overview IMILV13 - This NOS is about diagnosing and rectifying faults occurring within light vehicle gearboxes, hubs and bearings, driveline shafts, clutches, differentials and final drive units.

Competency Mapping

Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS

Assist in performing diagnosis of vehicle for repair

requirements

Carry out routine light vehicle maintenance

PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle

P1.wear suitable personal protective equipment and use vehicle coverings when using diagnostic methods and carrying out rectification activities

None

PC1 - understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle

P2.support the identification of faults, by reviewing vehicle: P2.1 technical data P2.2 diagnostic test procedures

None

PC6 - follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager)

5




P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)

None

PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle

P4.prepare, inspect, test and use all the required equipment following manufacturers' instructions

None*

PC15 - ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary

PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc.

P5.use diagnostic methods which are relevant to the symptoms presented

None

PC8 - conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates

P6.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of engine system faults

None

PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory

P7.Identify and record any system deviation from acceptable limits accurately

None

6



requirements

PC13 - Finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor

P8.Accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or replacement

None

PC18 - request assistance from a superior when required(esp. in cases where the complex diagnosis needs to be done and is out of scope)

P9.Inform the relevant person(s) promptly where repairs are uneconomic or unsatisfactory to perform

None

PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc."

P10.carry out all diagnostic and rectification activities following: P10.1 manufacturers' instructions P10.2 recognised repair methods P10.3 your workplace procedures P10.4 health and safety requirements

None

PC10 - dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)

PC14 - follow standard operating procedures for using workshop tools and equipment


7




P11.work in a way which minimises the risk of : P11.1 damage to other vehicle systems P11.2 damage to other components and units P11.3 contact with leakages P11.4 contact with hazardous substances

None

P12.ensure all repaired and replaced components and units conform to the vehicle operating specification and any legal requirements

Mapped to N1405 PC13

P13.adjust components and units, when necessary, correctly to ensure that they operate to meet system requirements

P14.record and report any additional faults you notice during the course of work promptly

P15.use testing methods which are suitable for assessing the performance of the system rectified

P16.ensure the engine system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer

P17.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format

8



required

P18.complete all system diagnostic activities within the agreed timescale

Mapped to N0001 - PC8

P19.report any anticipated delays in completion to the relevant person(s) promptly

Mapped to N0001 - PC5 & PC7

Knowledge & Understanding; Organisational Context

Legislative and organisational requirements and procedures

KA3. safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault

K1.the legislation and workplace procedures relevant to K1.1 health and safety K1.2 the environment (including waste disposal) K1.3 appropriate personal and vehicle protective equipment

None

KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)


K2.legal requirements relating to the vehicle (including road safety requirements)

None

9



KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for faults.

K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems

K3.4 reporting delays to the completion of work

KA1. standard operating procedures of the organisation/ dealership for inspection and diagnosis of faults in a vehicle as prescribed by the OEM/ components manufacturer

K4.the importance of working to recognised diagnostic and rectification procedures and processes and obtaining the correct information for diagnostic and rectification activities to proceed

None


K5.the importance of, documenting diagnostic and rectification information

None

SB5. organize schedule to complete diagnosis on the vehicle so that repair/ replacement of aggregates/ components post diagnosis can start and vehicle can be delivered in a timely and cost effective manner

K6.the importance of working to agreed timescales and keeping others informed of progress

None

10



Technical Knowledge

K7.the importance of reporting anticipated delays to the relevant person(s) promptly

KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system(diesel, petrol, electrical, gas,hybrid etc.)• cooling system• air supply systems• emission and exhaust system• ignition systems• clutch assembly• clutch operating system• gearbox (manual andautomatic)• drivelines and hubs• drive-train assembly andtransmission systems (manual,automatic etc.)• steering system

K8.electrical and electronic principles associated with engine systems, including types of sensors and actuators, their application and operation

None

K9.the interaction between electrical, electronic and mechanical components within vehicle engine systems

None

11



• suspension system• brake system (includingregenerative braking systems)• tyres and wheels (includingwheel alignment)• radiator• batteries and power storagesystem• power-generating systems(including charging systemsespecially for electrical andhybrid vehicles)• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems

K10.electrical symbols, unit and terms

12



KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier callipers, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops

K11.how electrical and electronic engine systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles

K12.how engine electrical systems interlink and interact, including multiplexing

Core Skills/ Generic Skills


K13.electrical safety procedures

None

KA6. safety, health, environmental policies and regulations for the workplace

K14.the hazards associated with high energy electrical

None

13



as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)

vehicle components

PC15.ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary

K15.how to prepare and test the accuracy of diagnostic testing equipment

KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier callipers, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops

K16.How to use diagnostic and rectification equipment for engine mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general workshop equipment

None

14



B1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas, hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including

K17.how engine mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate

None

15



regenerative braking systems) • tyres and wheels (includingwheel alignment)• radiator• batteries and power storagesystem• power-generating systems(including charging systemsespecially for electrical andhybrid vehicles)• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems

K18.how engine mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications

16



KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier caliper, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops

K19.the types and causes of engine mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures

None

K20.how to select the most appropriate diagnostic testing method for the symptoms presented

K21.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units

K22.engine mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action

17



KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays • visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis

K23.how to find, interpret and use sources of information on engine electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements

None

KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in the camshaft etc.)

K24.vehicle operating specifications for limits, fits and tolerances relating to engine mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work

None

KA1. Standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"

K25.how to carry out systematic diagnostic testing of engine mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats

None

KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays

18



• visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis

KB4. Typical symptoms of common technical faults in a vehicle including fluid levels, leaks, wear and tear, damage to a part/ aggregate and need for adjustments (e.g. . . HEOC- High Engine Oil consumption, oil leakage, tyre wear etc.,)


None

SB1. analyse information and evaluate results to choose the best solution and solve problems


None

K29.how to interpret test results and vehicle data in order to identify the location and cause of engine system faults

Professional Skills

K30.how to carry out the rectification activities in order to correct faults in the engine mechanical, electrical, electronic, hydraulic and fluid systems

SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical

K31.the relationship between test methodology and the faults repaired – the use of appropriate testing methods

None

19



subassemblies) in consultation with the supervisor/ service advisor

SB15. analyse, evaluate and apply the information gathered from observation, experience, reasoning, or communication to act efficiently

K32.how to make cost effective recommendations for rectification

None

IMILV08



None




None


PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot

P4.prepare, inspect, test and use all the required equipment following manufacturers'

None

20



problem in a vehicle instructions




None


P6.collect diagnostic information in a systematic way relevant to the diagnostic methods used

None

P7.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of chassis system faults

PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory requirements

P8.identify and record any system deviation from acceptable limits accurately

None

13 - finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service

P9.accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or

None

21



advisor/ supervisor replacement

18 - request assistance from a superior when required(esp. in cases where the complex diagnosis needs to be done and is out of scope)

P10.inform the relevant person(s) promptly where repairs are uneconomic or unsatisfactory to perform

None



None





None

P12.work in a way which minimises the risk of : P11.1 damage to other vehicle systems

22



P11.2 damage to other components and units P11.3 contact with leakages P11.4 contact with hazardous substances

P13.ensure all repaired and replaced components and units conform to the vehicle operating specification and any legal requirements




P17.ensure the chassis system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer

P18.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required

23



P19.complete all system diagnostic activities within the agreed timescale

P20.report any anticipated delays in completion to the relevant person(s) promptly



KA3. Safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault


None



None


KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for

K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems K3.4 reporting delays to the

24



faults. completion of work



None



None



None

K7.the relationship between time, costs and profitability


25



KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas, hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including regenerative braking systems) • tyres and wheels (including wheel alignment) • radiator • batteries and power storage system • power-generating systems

K9.electrical and electronic principles associated with chassis systems, including types of sensors and actuators, their application and operation

None

K10.the interaction between electrical, electronic and mechanical components within vehicle chassis systems


K12.how chassis mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate

26



(including charging systems especially for electrical and hybrid vehicles) • electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems

K13.how chassis mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications

KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• measuring equipment:Verniercalipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.

K14.how electrical and electronic transmission and driveline systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles

K15.how transmission and driveline electrical systems interlink and interact, including multiplexing

K16.how to use diagnostic and rectification equipment for transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general

None

27



• electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops

workshop equipment

K17.the types and causes of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures





None


K21.the hazards associated with high energy electrical vehicle components

None

28





None

K23.chassis mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action


K24.how to find, interpret and use sources of information on chassis electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements

None

KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in

K25.vehicle operating specifications for limits, fits and tolerances relating to chassis mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work

None

29



the camshaft etc.)

KA1. standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"

K26.how to carry out systematic diagnostic testing of chassis mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats

None


SB1. decide on the repair/ replacement of any aggregate (including those in the electrical and mechanical sub- assemblies) post the diagnosis (with help from a superior technical manager in case of complex diagnosis)

K27.how to interpret test results and vehicle data in order to identify the location and cause of chassis system faults

None

K28.how to carry out the rectification activities in order to correct faults in the chassis mechanical, electrical, electronic, hydraulic and fluid

30



systems

SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical subassemblies) in consultation with the supervisor/ service advisor


None



None

IMILV13



None



None


31





None

PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle

P4.prepare, inspect, test and use all the required equipment following manufacturers' instructions

None




None


P6.collect diagnostic information in a systematic way relevant to the diagnostic methods used

None

P7.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of transmission and driveline system faults

32



PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory requirements

P8.identify and record any system deviation from acceptable limits accurately

None

PC13 - finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor

P9.accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or replacement

None



None




PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or

P11.work in a way which minimises the risk of : P11.1 damage to other vehicle systems P11.2 damage to other

None

33



troubleshooting the vehicle components and units P11.3 contact with leakages P11.4 contact with hazardous substances

P12.ensure all repaired and replaced components and units conform to the vehicle operating

specification and any legal requirements




P16.ensure the transmission and driveline system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer


34



Mapped to N0001 - PC8

Mapped to N0001 - PC5& PC7



KA3. Safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault


None




None


K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems K3.4 reporting delays to the completion of work

K3.4 reporting delays to the completion of work

35




None



None



None

K7.the relationship between time, costs and profitability


KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas,

K9.electrical and electronic principles associated with transmission and driveline systems, including types of sensors and actuators, their application and operation

None

36



hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including regenerative braking systems) • tyres and wheels (including wheel alignment) • radiator • batteries and power storage system • power-generating systems (including charging systems especially for electrical and hybrid vehicles) • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • energy recuperation systems, if applicable (e.g. in electric, gas and hybrid vehicles) • electronic systems including active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • hydraulic and pneumatic

K10.the interaction between electrical, electronic and mechanical components within vehicle transmission and driveline systems


K12.how transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate

K13.how transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications

37



system • various lubrication systems

KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Verniercalipers, micrometer, feeler gauges, multimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops

K14.how electrical and electronic transmission and driveline systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles

K15.how transmission and driveline electrical systems interlink and interact, including multiplexing

K16.how to use diagnostic and rectification equipment for transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general workshop equipment

None

K17.the types and causes of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures

38







None



None



None

K23.transmission and driveline mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action

39




K24.how to find, interpret and use sources of information on transmission and driveline electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements

None

KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in the camshaft etc.)

K25.vehicle operating specifications for limits, fits and tolerances relating to transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work

None

KA1. Standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"

K26.how to carry out systematic diagnostic testing of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats

None

KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays

40



• visual inspections• test drives• vehicle/equipmentmanufacturer specifications• standard operatingprocedures for diagnosis

SB1. decide on the repair/ replacement of any aggregate (including those in the electrical and mechanical sub- assemblies) post the diagnosis (with help from a superior technical manager in case of complex diagnosis)

K27.how to interpret test results and vehicle data in order to identify the location and cause of chassis system faults

None

K28.how to carry out the rectification activities in order to correct faults in the transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems

SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical subassemblies) in consultation with the supervisor/ service advisor


None



None

41


Section III continued: Compares the competencies in Indian NOS with those of UK NOS.



UK Qualification Light Vehicle Maintenance and Repair

Indian QP Code ASC/ Q 1402 UK Qualification Code

QCF 500/9819/6

Indian NOS Code

ASC/ N1405 UK NOS Code IMILV02

IMILV03

IMILV04

IMILV12

Indian NOS Carry out service and major repairs in mechanical aggregate and overhauling of a vehicle

UK NOS IMILV02 - Remove and replace light vehicle engine units and components

IMILV03 - Remove and replace light vehicle electrical units and components

IMILV04 - Remove and replace light vehicle chassis units and components

IMILV12 - Remove and replace light vehicle transmission and driveline units and components

Scope

· servicing and major repairs of a mechanical aggregates in a vehicle · repair and overhauling of engine and its related aggregates · repair and overhauling of other mechanical aggregates and systems

Overview

IMILV02 - This NOS is about removing and replacing units and components where dismantling and re-assembly of engine systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities. IMILV03 - This NOS is about removing and replacing units and components previously identified as faulty or

42


Scope Overview damaged or where the customer has requested replacements. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine vehicle maintenance.

IMILV04 - This NOS is about removing and replacing units and components where dismantling and re-assembly of chassis systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities. IMILV12 - This NOS is about removing and replacing units and components where dismantling and re-assembly of transmission and driveline systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities.

43


Competency Mapping


IMILV02

PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials

P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement activities

None

PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)

P2.support your removal and replacement activities by reviewing P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements

None

PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary


None

PC15. follow standard operating procedures for using workshop tools and equipment

P4.prepare, test and use all the equipment required following manufacturers' instructions

None

PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like

P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods

None

44



engine. gear box, transmission systems like propeller shaft etc.)

P5.3 health and safety requirements P5.4 your workplace procedures

PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies

PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials

P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances P6.5 damage to your working environment

None

PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure

P7.ensure replaced engine components and units conform to the vehicle operating specification and any legal requirements

None

PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor

P8.record and report any additional faults you notice during the course of your work promptly

None

PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission

P9.use suitable testing methods to evaluate the performance of the reassembled system

None

45



testing, safety assessment and post-repair serviceability assessment

accurately


PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment

P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer

None

PC13. Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure.



None

P12.complete all removal and replacement activities within the agreed timescale

P13.report any expected delays in completion to the relevant person(s) promptly

46





(IMILV02)

KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements

K1.the legal requirements relating to the vehicle

None

KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in general (e.g. safe working practices inside pits/ under vehicles)

K2.the legislation and workplace procedures relevant to: K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment

None


KA8. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer#

K3.the importance of documenting removal and replacement information

None

SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair, maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)

47



SA2. Complete and maintain workplace records on inspection, diagnosis and repair activities

SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then convey to the superiors and service advisor)

KA9. Organisational and professional code of ethics and standards of practice

K4.the importance of working to agreed timescales and keeping others informed progress

None

SA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates

K5.the relationship between time and costs



None

KA2. standard schedules and checklists recommended by the OEM for servicing and repair of various components and

K7.how to find, interpret and use sources of information applicable to units and component removal and

None

48



aggregates in the vehicle replacement within engine systems

KSA6. read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop

K8.the importance of using the correct sources of technical information

KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. while working on the vehicle aggregates

KA4. identification codes, nomenclature of various components and aggregates

K9.the purpose of and how to use identification codes

None

KB2. basic principles of:

• Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.

• vehicle earthing and earthingmethods

• Vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)

K10.vehicle earthing principles and earthing methods

None

K11.principles associated with vehicle engine systems, including types of sensors, actuators, their application and operation

K12.types of circuit protection and why these are necessary

49



• types of circuit protection and their use

• electrical safety procedures

• the operation of warning, charging and starter circuits

• symbols, units and terms associated with electric systems and components

• battery charging

• electrical/electronic control systems

• operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles)


K14.how warning, charging and starter circuits work

K15.electric symbols, units and terms

K16.battery charging

K17.electrical/electronic control system principles


KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation

K19.how engine systems and their related units and components are constructed, dismantled and reassembled for the classification of vehicle worked upon

50



KB1. the basic technology used in and functioning of various components and aggregates of the vehicle including:

• Engines and fuel system(diesel, petrol, electrical, gasetc.)

• radiator

• emission and exhaust system

• brake system

• clutch assembly

• Gearbox, drive-train assemblyand transmission systems(manual, automatic etc.)

• steering system

• suspension system

• Electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.

• electronic active and passivesafety, media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems

• electronic control unit

• tyres and wheels

• cooling system

• hydraulic and pneumaticsystem

• various lubrication systems

K20.how engine systems and their related units and components operate for the classification of vehicle worked upon

None

51







• types of circuit protection andtheir use


• the operation of warning,charging and starter circuits

• symbols, units and termsassociated with electricsystems and components


• electrical/electronic controlsystems

• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)

52



KA3. safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)

K21.how to prepare, test and use all the removal and replacement equipmentrequired

None

KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning

53



equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such as cleaning of vehicles, tools, equipment and workshop


K22.how to remove and replace engine system mechanical and electrical units components for the classification of vehicle worked upon

None

KA1. standard operating procedures for servicing, repair and replacement of parts in various aggregates of the vehicle

KB12. operating specifications provided by the OEM for limits, fits and tolerances relating to engine mechanical, hydraulic and fluid systems for the vehicle.

K23.how to file, fit, tap, thread, cut and drill plastics and metals

KB4. how to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.

K24.how to select and fit gaskets, sealants, fittings and fasteners

None


K25.how to test and evaluate the performance of replacement engine units and components and the reassembled system against

None

54



KB2. Basic principles of: • Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.• vehicle earthing and earthingmethods• vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)• types of circuitprotection and their use• electrical safety procedures• the operation of warning,charging and starter circuits• symbols, units and termsassociated with electricsystems and components• battery charging• electrical/electronic controlsystems• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)KB10. how to troubleshootfaults and document the causesin engines and other alliedcomponents

the vehicle operating specifications and any legal requirements

KSB1. analyse information and evaluate results to choose the best solution and solve problems

K26.the relationship between testing methods and the engine units and components replaced – the use of appropriate test

None

55



KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical manager in case required)

methods

KB4. How to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.

K27.the properties of jointing materials and when and where they should be used

None

KA5. correct and appropriate grade of engine oil, coolant or lubricant grease to be used for the corresponding engine and other aggregates as specified by the OEM and auto component manufacturer

K28.the manufacturer's specification for the type and quality of engine units and components to be used

None

KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials

K29.how to work safely avoiding damage to other vehicle systems, components units and contact with leakage and hazardous substances

None


IMILV03

PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles

P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement

None

56



• no damage to vehiclecomponents and systems• no contact with hazardousmaterials

activities



None



None



None


P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace

None

57




procedures



None


P7.ensure replaced electrical auxiliary units and components conform to the vehicle operating specification and any legal requirements

None



None


P9.use suitable testing methods to evaluate the performance of the reassembled system accurately

None

58




P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer



None





IMILV02



None

KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in general (e.g. safe working practices inside pits/ under vehicles)

K2.the legislation and workplace procedures relevant to K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and

None

59




vehicle protective equipment

KA8. documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer


None

SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair , maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)

SA2. Complete and maintain workplace records on inspection, diagnosis and repair activities

SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then convey to the superiors and service advisor)

60



KA9. Organisational and professional code of ethics and standards of practice


None



KSA12.interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates


None

KA2 .standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle

K7.how to find, interpret and use sources of information applicable to electrical units and component removal and replacement

None




61





None

K10.how electrical units and components are constructed, removed and replaced for the classification of vehicle worked upon

KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas etc.) • Radiator • emission and exhaust system • brake system • clutch assembly • gearbox, drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • electronic active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • tyres and wheels • cooling system • hydraulic and pneumatic system • various lubrication systems

K11.how electrical units and components operate for the classification of vehicle worked upon

None

62



KA3. Safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)

K12.how to prepare, test and use all the removal and replacement equipment required

None

KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning

63





• Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc.

• vehicle earthing and earthing methods

• Vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)







None

K14.electrical and electronic principles associated with electrical systems, including types of sensors and actuators, their application and operation



K17.how lighting, warning, charging and starter circuits work


64




• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)



K21.how to remove and replace electrical units and components for the classification of vehicle worked upon

K22.how to test and evaluate the performance of replacement electrical units and componentsand the reassembled system against the vehicle operating specifications and any legal requirements

K23.the relationship between testing methodsand the electrical units and componentsreplaced – the use of appropriate test methods

K24.the manufacturer’s specification for the type and quality of electrical units and components to be used

KB14. precautions to be taken to ensure the following while

K25.how to work safely avoiding damage to other

None

65



working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials

vehicle systems, components and units and contact with leakage and hazardous substances

IMILV04



None



None



None

PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration


None

66



and timely repairs where necessary


P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace procedures

None




None


P7.ensure replaced chassis units and components conform to the vehicle operating specification and any legal requirements

None

PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/


None

67



overhauling of braking systems are communicated to service advisor



None


P10.ensure the reassembled chassis system performs to the vehicle operating specification and meets any legal requirements prior to returning it to the customer



None





IMILV04

KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in

K1.the legislation and workplace procedures relevant to K2.1 health and safety

None

68



general(e.g. safe working practices inside pits/ under vehicles)

K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment




None

SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair , maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)

SA2. complete and maintain workplace records on inspection, diagnosis and repair activities

SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then

69



convey to the superiors and service advisor)

KA9. organisational and professional code of ethics and standards of practice


None



KSA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates


None

KA2 standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle


None



KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions

70



etc. while working on the vehicle aggregates



None





• types of circuit protection andtheir use


• the operation of warning,charging and starter circuits

• symbols, units and termsassociated with electricsystems and components



• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages and


None

K10.electrical and electronic principles associated with chassis systems, including types of sensors and actuators, their application and operation




K14.electrical and electronic control system principles


71



oscilloscope patterns, digital and fibre optics principles)


K16.how chassis systems and their related units and components are constructed, removed and replaced for the classification of vehicle worked upon

None

KB2. Basic principles of: • Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc. • vehicle earthing and earthing methods • vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)• types of circuit protection and their use • electrical safety procedures • the operation of warning, charging and starter circuits • symbols, units and terms associated with electric systems and components • battery charging • electrical/electronic control systems • operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital

K22.how to test and evaluate the performance of replacement chassis system units and components and the reassembled system against the vehicle operating specifications and any legal requirements

72



and fibre optics principles)

KB10. how to troubleshoot faults and document the causes in engines and other allied components

KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system(diesel, petrol, electrical, gasetc.)• Radiator• emission and exhaust system• brake system• clutch assembly• gearbox, drive-train assemblyand transmission systems(manual, automatic etc.)• steering system• suspension system• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• electronic active and passivesafety, media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• tyres and wheels• cooling system• hydraulic and pneumaticsystem• various lubrication systems

K17.how chassis systems and their related units and components operate for classification of vehicle worked upon

None

73



KA3. safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)


None

KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, millimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning

74





K19.how to remove and replace chassis system mechanical, electrical and hydraulic units and components for the classification of vehicle worked upon

None

KA1. standard operating procedures for servicing, repair and replacement of parts in various aggregates of the vehicle

KB12. operating specifications provided by the OEM for limits, fits and tolerances relating to engine mechanical, hydraulic and fluid systems for the vehicle.



K21.how to select and use gaskets, sealants, seals, fittings and fasteners

None

KSB1. Analyse information and evaluate results to choose the best solution and solve problems

the relationship between testing methods and the chassis system units and components replaced – the use of appropriate test methods

None

KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical

75



manager in case required)


K24.when replacement units and components must meet the original equipment specification (OES) for warranty or other requirements

None

KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials

how to work safely avoiding damage to other vehicle systems, components and units and contact with leakage and hazardous substances (any special arrangements or precautions when working with alternative fuel or hybrid vehicles must be covered)

None

IMILV12



None

PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission

P2.support your removal and replacement activities by reviewing: P2.1 vehicle technical data P2.2 removal and replacement procedures

None

76



systems like propeller shaft etc.)

P2.3 legal requirements



None


P4.prepare, inspect, set up, test and use all the equipment required following manufacturers' instructions

None


P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace procedures

None



P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances

None

77



P6.5 damage to your working environment


P7.ensure replaced transmission or driveline units and components conform to the vehicle operating specification and any legal requirements

None



None

PC6. Conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment


None


P10.ensure the reassembled transmission or driveline system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer



None

78







IMILV12


KA10. safety, health and environmental policies and regulations for the workplace and automotive trade in general(e.g. safe working practices inside pits/ under vehicles)


None


your workplace procedures for: K3.1 recording removal and replacement information K3.2 the referral of problems K3.3 reporting delays to the completion of work


KA2. standard schedules and checklists recommended by the OEM for servicing and repair of

K5.the importance of working to agreed timescales and keeping others informed

None

79



various components and aggregates in the vehicle

progress

KSA6.read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop

K8.how to find, interpret and use sources of information applicable to units and component removal and replacement within transmission and driveline systems




KA2. standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle


None



None

80















None

K12.electrical and electronic principles associated with transmission and driveline systems, including types of sensors and actuators, their application and operation


K14.electrical safety procedures electric symbols, units and terms

K15.electrical and electronic control system principles

81





K17.how transmission and driveline systems and their related units and components are constructed, removed and replaced for the classification of vehicle worked upon

None

KB2. Basic principles of: • Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.• vehicle earthing and earthingmethods• vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)• types of circuitprotection and their use• electrical safety procedures• the operation of warning,charging and starter circuits• symbols, units and termsassociated with electricsystems and components• battery charging• electrical/electronic controlsystems• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages and

K23.how to test and evaluate the performance of replacement transmission and driveline system units and components and the reassembled system against the vehicle operating specifications and any legal requirements

82



oscilloscope patterns, digital and fibre optics principles) KB10. how to troubleshoot faults and document the causes in engines and other allied components

KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas etc.) • Radiator • emission and exhaust system • brake system • clutch assembly • gearbox, drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • electronic active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • tyres and wheels • cooling system • hydraulic and pneumatic system • various lubrication systems

K18.how transmission and driveline systems and their related units and components operate for the classification of vehicle worked upon

None

83



KA3. Safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)


KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier caliper, micrometer,feeler gauges, millimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jacking

84



equipment, tensioning equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such ascleaning of vehicles, tools,equipment and workshop


K20.how to remove and replace transmission and driveline system mechanical, electrical and hydraulic units and components for the classification of vehicle worked upon KA1. standard operating

procedures for servicing, repair and replacement of parts in various aggregates of the vehicle



K22.how to select and fit gaskets, sealants, fittings and fasteners

None

KSB1. analyse information and evaluate results to choose the best solution and solve problems

K24.the relationship between testing methods and the transmission and driveline system units and components replaced – the use of appropriate test methods

None

KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical manager in case required)

85




K25.when replacement units and components must meet the original equipment specification (OES) for warranty or other requirements

None

KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials

K26.how to work safely avoiding damage to other vehicle systems, components units and contact with leakage and hazardous substances

None

86


Section IV continued: Compares the competencies in Indian NOS with those of UK NOS.



UK Qualification Light vehicle Maintenance and repair

Indian QP Code ASC/Q1403 UK Qualification Code QCF 500/9815/9

Indian NOS Code ASC/ N1406 UK NOS Code IMILV03

*Indian NOS Carry out service and repairs of electrical and electronic faults in a vehicle

UK NOS Remove and replace light vehicle electrical units and components

Scope · identify the need forany repairs in theaggregates having anyelectrical or electronicsub-systems (includingelectronics within theengines, gear box etc.)· repair electrical andelectronic systemsfault within theaggregate affecting theoverall performance ofthe vehicle· service any electrical/electronic part withinan aggregate

Overview IMILV03 - This NO is about removing and replacing units and components previously identified as faulty or damaged or where the customer has requested replacements. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine vehicle maintenance.

87


Competency Mapping


PC12. Understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates.


None

PC2. follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle

P2.support your removal and replacement activities by reviewing: P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements

None

PC2. Follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle


None

PC15. ensure any malfunctions observed in tools and equipment are reported to the concerned persons



None

PC1. Understand the auto component manufacturer specifications related to the various electrical and electronic components and allied

P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions

None

88



aggregates P5.2 your workplace procedures P5.3 health and safety requirements

PC2. follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle

PC12. understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates

P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances

None


P7.ensure replaced electrical auxiliary units and components conform to the vehicle operating specification and any legal requirements

None

PC13. Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure


None

PC17. inform the relevant persons where repairs are economically or technically infeasible

PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the


None

89



next procedure P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer







K1.the legal requirements relating to the vehicle (including road safety and refrigerant handling, fuel storage or other requirements)

None

KA8. safety, health and environmental policies and regulations for the workplace as well as for automotive trade in general(e.g. safe working practices inside pits/ under vehicles)


None

90





None

SA11. interact with the customer through service advisor/ supervisor in case any additional work needs to be done related to the electrical/ electronic components which may not have been indicated in the job card


None



SA6. Read various sources of information available regarding the service and repair requirements of the electrical/ electronic sub-systems of the vehicle including service manual and diagnostic and visual displays put up in the workshop


None

SA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. related to work on the electrical/ electronic components and equipment

KB5. the various sources of information available for assessing serviceability of the vehicle including:


None

91



• diagnostic displays • visual inspections • vehicle/equipment manufacturer specifications • standard operating procedures

KB6. How to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct operation KB7. The functioning of the vehicle battery and its schedule for change of water (as indicated by the battery manufacturer) and ensure that overcharging of the battery is avoided

KB8. how to dispose off replaced failed electrical/ electronic components in accordance with safety, health and environmental policies and regulations

KA4. identification codes, nomenclature of various electrical/ electronic components and aggregates


None

KB6. how to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct

K10.how electrical units and components are constructed, removed and replaced for the classification of vehicle worked upon

None

92



operation K11.how electrical units and components operate for the classification of vehicle worked upon

KA3. safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM


None

"KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier callipers, micrometer,feeler gauges, flow metre,

93



temp gauge, dial gauge, analogue and digital multi-meters, lab oscilloscopes, data scanners, test lights, test LEDs, pulse generators etc. • electrical and electronictesting equipment: volt meters,ammeters, ohmmeters, batterytesting equipment, dedicatedand computer based diagnosticequipment, oscilloscopes etc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioningequipment, laptops, brakeroller tester, chassisdynamometer, suspensionactivation, security activatoretc.• tools for other tasks such ascleaning of vehicles, tools,equipment and workshop

• KB4. how to modify andrepair electric and electronicsystems to correct faultsincluding:• varying the performance ofDC motors to meet changes inoperational requirements• varying the performance ofalternators to meet changes inoperational requirements• changing the electricalsequenced operating order ofelectric over hydraulic systems

94














• electrical theory and operation covering automotive digital computers, networked


K14.electrical and electronic principles associated with electrical systems, including types of sensors and actuators, their application and operation



K17.how lighting, warning, charging and starter circuits work


95



vehicles, voltage, current, resistance, power, capacitance, electrostatics, magnetic-inductance, discrete electronic components, logic families, and radio frequency



KB6. how to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct operation

K21.how to remove and replace electrical units and components for the classification of vehicle worked upon

None

K22.how to test and evaluate the performance of replacement electrical units and components and the reassembled system against the vehicle operating specifications and any legal requirements

KA2. Standard operating procedures recommended by the dealership/manufacturer/OEM for using tools and equipment for electrical/ electronic components

K23.the relationship between testing methods and the electrical units and components replaced – the use of appropriate test methods

None

KA3. Safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM

96



KA4. Identification codes, nomenclature of various electrical/ electronic components and aggregates

KA5. Standard operating procedures for rectification of errors in information (e.g. rectification of job card, reissue of correct tools and equipment etc.)

KA3. Safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM

K24.the manufacturer’s specification for the type and quality of electrical units and components to be used

None

KA4. identification codes, nomenclature of various electrical/ electronic components and aggregates

KB9. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the electrical / other advanced systems (in case of hybrid/ electrical vehicles) • no damage to the vehicle on which work is being done along with other vehicles parked besides • no damage to vehicle component sub-assemblies and other systems

K25.how to work safely avoiding damage to other vehicle systems, components and units and contact with leakage and hazardous substances

None

97



• no contact with hazardousmaterials

Section V continued: Compares the competencies in Indian NOS with those of UK NOS.



UK Qualification Not Available

Indian QP Code ASC/ Q 1403 UK Qualification Code

Not Available

Indian NOS Code ASC/ N0001 UK NOS Code Not Available

*Indian NOS Plan and organise work to meet expected outcomes

UK NOS Not Available

Scope Interact & communicate effectively with colleagues including member in the own group as well as other groups

Overview Not Available

98


Section VI continued: Compares the competencies in Indian NOS with those of UK NOS.



UK Qualification Light vehicle maintenance and repair

Indian QP Code ASC/ Q 14103 UK Qualification Code QCF 500/9819/6

Indian NOS Code ASC/ N0002 UK NOS Code IMICA03

Indian NOS Work effectively in a team

UK NOS Maintain Working Relationships in the Motor Vehicle Environment

Scope Resources (both material & manpower) needed to maintain a safe working environment as per the prevalent norms & government policies including emergency procedures for Illness, accidents, fires or any other reason which may involve evacuation of the premises

Overview This NOS is about maintaining good working relationships with all colleagues.

99


Competency Mapping


Work effectively in a team

Maintain Working Relationships in the Motor

Vehicle Environment

PC2. work with colleagues to integrate work

P1.contribute to team working by initiating ideas and co-operating with colleagues

None

PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons

P2.respond promptly and willingly to requests for assistance from colleagues which fall within the limits of your own job responsibilities and capabilities

None

PC7. identify problems in working with colleagues and take the initiative to solve these problems

P3.refer colleagues to the relevant person(s) where requests fall outside your responsibility and capability

None

PC3. pass on information to colleagues in line with organisational requirements both through verbal as well as non-verbal means

P4.give colleagues sufficient, accurate information and support to meet their work needs

None

PC1. maintain clear communication with colleagues (by all means including face-to-face, telephonic as well as written)

P5.make requests for assistance to colleagues clearly and courteously

None

PC1. maintain clear communication with colleagues (by all means including face-to-face, telephonic as well as written)

P6.use methods of communication which meet the needs of colleagues

None

100



PC4. work in ways that show respect for colleagues

P7.treat colleagues in a way which shows respect for their views and opinions and promotes goodwill

None

PC5. carry out commitments made to colleagues

P8.make and keep achievable commitments to colleagues

None

PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons

P9.inform colleagues promptly of any problems or information likely to affect their own work

None


KA1. the organisation’s policies and procedures for working with colleagues, role and responsibilities in relation to this

K1.your own and your colleague's job role and limits of responsibility for giving advice and support

None

KA5. the implications of own work on the work and schedule of others


K2.the operational constraints which may affect interaction with colleagues

None

KA1. the organisation’s policies and procedures for working with colleagues, role and responsibilities in relation to this

K3.lines of communication within your workplace

None

KA3. different methods of communication and the circumstances in which it is appropriate to use these

K4.how to use suitable and effective communication skills when responding to and interacting with others

None

101



KB1. different types of information that colleagues might need and the importance of providing this information when it is required

K5.how to adapt communication methods to satisfy the needs of colleagues

None

KA3. different methods of communication and the circumstances in which it is appropriate to use these

K6.how to report problems using appropriate methods of communication

None

KA2. the importance of effective communication and establishing good working relationships with colleagues

K7.the importance of developing positive working relationships with colleagues – the effect on morale, productivity, and company image

None

Technical Knowledge

KA4. the importance of creating an environment of trust and mutual respect

K8.the importance of acknowledging other peoples' views and opinions

None

KB2. the importance of helping colleagues with problems, in order to meet quality and time standards as a team

K9.the importance of making and honouring realistic commitments to colleagues

None

KA2. the importance of effective communication and establishing good working relationships with colleagues

K10.the implications of inappropriate communication

None


KB2. the importance of helping colleagues with problems, in order to meet quality and time standards as a team

102




SA1. complete written work with attention to detail

SA2. read instructions, guidelines/procedures

SA3. listen effectively and orally communicate information

SA4. ask for clarification and advice from the concerned person

Professional Skills

SB1. make decisions on a suitable course of action or response keeping in view resource utilization while meeting commitments

SB2. plan and organise work to achieve targets and deadlines

SB3. check that the work meets customer requirements

SB4. deliver consistent and reliable service to customers

SB5. apply problem solving approaches in different situations

SB6. apply balanced judgements to different situations

103


Section VII continued: Compares the competencies in Indian NOS with those of UK NOS.



UK Qualification Light vehicle maintenance and repair

Indian QP Code ASC/ Q 1403 UK Qualification Code QCF 500/9819/6

Indian NOS Code ASC/ N0003 UK NOS Code IMICA02

Indian NOS Maintain a healthy, safe and secure working environment

UK NOS Reduce Risk(s) to Health and Safety in the Motor Vehicle Environment

Scope This unit/task covers the following: Colleagues: · Interact &communicateeffectively withcolleagues includingmember in the owngroup as well as othergroups

Overview This NOS covers the basic, legally required health and safety duties of everyone in the workplace. This NOS does not require a full Risk Assessment to be undertaken. This NOS is about identifying hazards and evaluating risk(s) in the workplace as well as reducing the risk(s) to health and safety in the workplace. This NOS is about having an appreciation of identifiable risk(s) in the workplace and knowing how to identify them and deal with them. It describes the competence required to ensure that: • actions or lack of

104


Scope Overview action do not create any health and safety risk(s) • identifiable risk(s) in the workplace are not ignored sensible action is taken to put things right, including reporting situations which pose an identifiable risk(s) to people in the workplace, and seeking advice from others

Competency Mapping


Maintain a healthy, safe and secure working environment

Reduce Risk(s) to Health and Safety in the Motor Vehicle

Environment

None

PC1. comply with organisation’s current health, safety and security policies and procedures

P1.carry out your working practices in accordance with relevant legislative requirements


P2.Identify the correct personal and vehicle protective equipment required to correctly carry out your workplace practices


P3.carry out your workplace practices and workplace policies using the correct personal protective equipment

None

PC4. identify and correct any hazards like illness, accidents,

P4.rectify health and safety risk(s) that are within your

None

105



fires or any other natural calamity safely and within the limits of individual’s authority

capability and scope of your job responsibilities

PC7. identify and recommend opportunities for improving health, safety, and security to the designated person

PC5. report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and warn other people who may be affected

P5.pass on any suggestions for reducing risk(s) to health and safety within your job role to the responsible persons

None


P6.ensure your personal conduct in the workplace does not endanger the health and safety of yourself or other persons

None


PC2. report any identified breaches in health, safety, and security policies and procedures to the designated person

P7.follow the workplace policies and suppliers' or manufacturers' instructions for the safe use of equipment, materials and products and report any differences identified

None


P8.ensure your personal presentation at work ensures the health and safety of yourself and others, meets any relevant legislative duties and is in accordance with workplace policies

None

106





KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this

K1.the current health and safety legislation, regulations and workplace policies that govern your working practices

None


K2.your duties and responsibilities for current health and safety as defined by any specific legislation covering your job role and where to access the information

None


K3.agreed workplace policies relating to controlling risk(s) to health and safety the responsible person(s) to whom you report health and safety concerns

None

KA2. what is meant by a hazard, including the different types of health and safety hazards that can be found in the workplace

K4.what hazards may exist in your workplace

None

KB1. different types of breaches in health, safety and security and how and when to report these

K5.health and safety risk(s) which may be present in your own job role and the precautions you must take

None

KA3. how and when to report hazards

K6.the importance of remaining alert to the presence of hazards in the whole workplace

None

KA3. how and when to report hazards

K7.how to deal with and report risk(s)

None

107



KA5. the organisation’s emergency procedures for different emergency situations and the importance of following these

K8.the requirements and guidance on the precautions

None


K9.the specific workplace policies including safe working practices covering your job role

None

Technical Knowledge


K10.suppliers' and manufacturers' instructions for the safe use of equipment, materials and products

None


K11.the importance of personal presentation in maintaining health and safety in the workplace

None

KA6. the importance of maintaining high standards of health, safety and security

K12.the importance of personal conduct in maintaining the health and safety of yourself and others

None

KA7. implications that any non-compliance with health, safety and security may have on individuals and the organisation

108




K13.the importance of personal protective equipment, when and where it should be used and the importance of maintaining it correctly

None

KA4. the limits of responsibility for dealing with hazards

K14.your scope and responsibility for rectifying risk(s)

None


SA1. complete accurate, well written work with attention to detail

SA2. read instructions, guidelines/procedures/rules

SA3. listen to and orally communicate information with all concerned

Professional Skills

SB1. make decisions on a suitable course of action or response

SB2. plan and organise work to achieve targets and deadlines

SB3. build and maintain positive and effective relationships with colleagues and customers

SB4. apply problem solving approaches in different

109



situations

SB5. analyse data and activities

SB6. apply balanced judgements to different situations

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transnational skill standards auto service technician level 5 · pc6 - follow standard operating...

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