transforming the student experience at manchester met

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Transforming the Student Experience at Manchester Met Manchester | Apr 2016 Professor Mark Stubbs Head of Learning & Research Technologies http://twitter.com/thestubbs http://slideshare.net/markstubbs

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Transforming the Student Experience

at Manchester MetManchester | Apr 2016

Professor Mark StubbsHead of Learning & Research Technologies

http://twitter.com/thestubbs

http://slideshare.net/markstubbs

Strategy for Enhancing the Student Experience

Listen to Student Voice

Be Bold & Joined-up

Balance Consistency & Ownership

Address Dissatisfaction

Embed Student Voice

Empower Programme & Module Leads

with Actionable Learner Analytics

Empower Students & Personal Tutors

with Actionable Learning Analytics

A Coordinated Response to Improving the Student Experience

NSS Analysis,

Focus Groups, Surveys

Enhancing Quality and Assessment for Learning

• A coordinated ‘strike’ for step-change improvementIn the current climate

Diminishing unit of resource

Everything depends on everything else

We are large and risk averse

New Curriculum• Designing new modules, …

New Admin Systems & Processes• Personal timetabling, …

New Virtual Learning Environment• Moodle & myMMU web/mobile, Talis Aspire…

New QA & QE Processes• Facilitating curriculum transformation

B

Early 2010 Late 2010 Early 2011 Late 2011 Early 2012 Late 2012 Early 2013 Late 2013

Plan Prepare L4 Set Up L4 Live L5 Set Up L5 Live L6 Set Up L6 Live

Setting Up the New Curriculum

Design

New

Curriculum

Review

New

Curriculum

Approve

New

Curriculum

Set up

Curriculum

in SRS

Design

Teaching

Schedules

Produce

Timetables

Publish

Timetables

Design

Assessment

Schedules

Set up

Submission

System

Publish

Deadlines

Set up

Courses in

VLE

Build

Courses in

VLE

Great

Online

Experience

(Seamless,

Personalised,

Consistent)Set up

Reading

Lists

Pedagogic

Input

Learning Technology

Input

Library Input

Curriculum Design Course Admin/Setup

Learning, Teaching & Assessment Resources & Facilities

Publish

Reading

Lists

B

Balancing Consistency with Ownership

• Learning Technology Review (Mar 2010)

– Migrate from WebCT to “Core+ VLE” (Moodle)

for all modules & progs

• Joined-up, personalised, consistent

Recognised: watch & learn how staff use tech

Core: we set up & train staff and tell students to

expect a consistent ‘front door’

Arranged: we set up institutional accounts & train

staff to use

Recommended: staff set up & we train to integrate

B

Cloud Services integrated using Consistent Identifiers

B

Module code

Resource list

Relevant resource

NSS: OVERALL SATISFACTION NSS: ASSESSMENT SATISFACTION

Data

Warehouse

(Est. 2011)

Student Engagement Monitoring (SEM) DashboardAn early warning system to improve retention, progression & success

Data

Warehouse

StudentEnrolments

MoodleUsage

Submissions & Marks

Attendance