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Training Needs Analysis And Evaluation

Identify the real training needs of your organisation and evaluate the effectiveness of training solutions

Attend both courses and you will:

• Understandthebenefitsofconducting

aTrainingNeedsAnalysis(TNA)foryour

organisation

• LearnhowTNAprinciplescanbeapplied

formaximumbenefittosuityour

organisationalrequirements

• Applykeytools,techniquesand

methodologiestofacilitateaneffectiveTNA

• DiscoverhowTNAlinkstoperformance

management,organisationalstrategyand

overalleffectiveness

• Usethemostappropriateevaluationstrategyto

demonstratethevalueoftrainingand

developmentinitiatives

• Developanactionplanforimplementingatraining

evaluationstrategyforyourorganisation

25 – 29 January 2009Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE

Newly updated course content!

Supported by:

Who Should Attend These Courses?

This course is a specialist programme appropriate for staff who are eager to learn the processes of Training Needs Analysis (TNA) and training evaluation, including: • HR Managers• Personnel and HR Officers/ Coordinators• Training Officers/Coordinators• Newly appointed Training Managers• Training Consultants and advisors

www.iirme.com/tna

Course I: 25 – 27 January 2009Training Needs Analysis

Course II: 28 – 29 January 2009Evaluation Of Training And Development Initiatives

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/tna

Meet Your Expert Course Leader

Ian R Thomson,MA,CA,DipTM,FITOL,FCMI

Ianisabusinessbuilderwithmorethan30yearsofpracticalexperienceininternationalbusiness.Heisproactiveinimplementingleadingedgetechniquesandtechnologiestoregeneratebusinessentitieswithinthemedia,engineering,construction,oil,chemicalsandfinancialservicessectors.

HeisnowanassociateofTheLearningSanctuaryhavingpreviouslyspenttwoyearsasaninternalchangeconsultant.Heseekstoofferchoicesandopportunitiestohisclientsthroughchangeconsultancy,trainingandexecutivecoaching.

Asatrainer,Ianhasextensiveexperiencecreatinganddeliveringleadershipprogrammesinmorethan30countries.Heisacertifiedmastercoach,recognisedbytheInternationalCoachingCouncil,iscertifiedtocoachtheKahlerCommunicationsprogrammeandisamasterpractitionerofNeuro-linguistics.HeiscurrentlystudyingforanMScinOrganisationalDesignwithNeuro-linguistictechnologiesattheUniversityofPortsmouth.

IanhasextensiveexperienceinHRDandcoachesnumerousprogrammes.HeoperatesinternationallyandhasappliedhisskillsinthediverseMiddleEastmarkethavingworkedintheUAE,Oman,Kuwait,QatarandSaudiArabia.

IanhasanMAinEconomicsandFinanceandaDiplomainTrainingManagement.HeisaFellowoftheInstituteofTraining,anOccupationalLearningMemberoftheInstituteofCharteredAccountantsofScotlandandaFellowoftheCharteredManagementInstitute.

DearHRProfessional,

“An education isn’t how much you have committed to memory, or even how much you know. It’s being able to differentiate between what you do know and what you don’t.”

- Anatole France

Foranorganisation,onemightgoonestepfurtherandreviseAnatole’ssayingtoendwith,“…whatyouneedtoknowandwhatyoudon’t.”Ifyourorganisationisgoingtobesuccessfulinreachingyourgoals,yourstaffmustbetrainedinwhattheymustknowtoreachthosegoals.

Theresponsibilityofdecidingwhichstaffgotowhichtrainingprogrammeisyours,asanHRprofessional.Tohelpyouachieveexcellenceinthisarena,IIRisproudtoannouncethepopulartwo-partTraining Needs Analysis And EvaluationprogrammeinJanuary2009.

Byattendingthefirstofthesetwocourses,Training Needs Analysis,HRprofessionalswillbeabletoidentifythegapbetweencurrentanddesiredorganisationalandindividualperformanceandensuringthatnewchallengesandopportunitiesarematchedwiththerighttraining.

Theskillsdevelopedduringthesecondcourse,Evaluation Of Training And Development Initiatives,willfacilitatetheevaluationofspecificcoursesandtrainings.Youwillbeabletodemonstratethereturnontraininginvestmentor,alternatively,thecostofnotinvestinginappropriatetraining!

Yourexpertcourseleader,IanThomson,willprovideyouwithvital,practicalinformationandleadyouthroughaseriesofinteractiveexercisesthatwillenableyoutousekeyTNAtoolsanddevelopanactionplanforimplementingandevaluatingtraininginyourownorganisation.

ByattendingTraining Needs Analysis And Evaluationyouwillbothsavetimeandmoreeffectivelyadvanceyourorganisation’scoreobjectivesbyunderstandinghowtobetteridentifyproblemsandprovidetherightsolutions.

IanandIlookforwardtomeetingyouinJanuary.

Kindregards,

KeithParkerConferenceManager

P.S. Take advantage of Early Bird Discounts as well as Combination Discounts and attend both courses!

P.P.S. Ian Thomson incorporates brand new concepts into this course and follows a newly updated course agenda!

Training Needs Analysis And Evaluation25 – 29 January 2009 • Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/tna

Day One – Sunday, 25 January 2009Training Needs Analysis And Organisational Learning• Welcomeandintroductions• Learningvs.training–thedebate• Thebasicbuildingblocksofchange• Conventionalaimsoftrainingneedsanalysis• Costsofpooridentificationoftrainingneeds• Linkinglearningtocorporateeffectiveness• Linkinglearningtostrategy,planningandorganisational development

Course I: Training Needs Analysis 25 – 27 January 2009

Course Timings: Registration for both the courses will be at 08:00 on Day One. All five days will commence at 08:30 and conclude at 14:30 with lunch. There will be two refreshment breaks at appropriate times.

Course Objectives

Course Outline

By the end of this programme you will:• RecognisetherelationshipbetweenTNA,performance managementandthelinkstostrategyandorganisation effectiveness• UnderstandtheapplicationofTNAprincipleswithinthe contextofyourorganisation• Beabletoanalysewithlinemanagementtheissuesthey arefacinganddeveloptraininginterventionsthatbring solutions• Beabletoapplyarangeoftools,techniquesand methodologiesfacilitatingeffectiveTNAusingcorporate, groupandindividualinputs• Knowhowtoapplyappropriateevaluationstrategiesto demonstratethevalueoftraininganddevelopment initiatives• Havedevelopedanactionplanforimplementingan evaluationstrategyforyourorganisation

Methodology

• Trainer-ledinput• Groupdiscussion• Groupexercises• Sharedexperiencesofdelegates

Analysis of current training needs in your organisation

Day Two – Monday, 26 January 2009

The Planning Process• Definingthewayforward• TheTNAcalendar• Theplanningboard

TNA At Team Level• Teammaturityanddevelopment• Analysingteamneeds• Managementandleadershipdevelopmentneeds• Contextualisinglearninganddefiningneedsusing SWOT,PESTLE,IshikawaandCriticalIncidentanalysis

Creating the team at the core of performance

Day Three – Tuesday, 27 January 2009

TNA At Individual Level• Performancemanagement–theover-archingsolutionto analysingindividualneedsandidentifyinglearninggaps• Theroleofcompetencymodelsinformalising performanceanddefininglearningneeds• Learninginterventions–whatarethechoices?• Jobspecifications,appraisalsandtrainingneeds• Personaldevelopmentplans• Applyingtrainingoptions• ProblemareasintheTNAprocess

Ensuring personal excellence

Course II: Evaluation Of Training And Development Initiatives 28 – 29 January 2009

Day One – Wednesday, 28 January 2009Introduction• Settingthesceneforeffectiveevaluationoftraining interventions• 5responsibilities,6stepsand7purposes• Limitationsandfailuresofevaluationmethodologies• Evaluationstrategy–theintegratedmodel• Thebigdebate–doesROIreallymatter?

Evaluation Of Training And Development Initiatives• Kirkpatrick‘FourStageModel’• ToolstomeasureReactionandLearning• CaseStudies–definingmeasurementcriteria

Examining use and limitations of evaluation methodologies currently in use

Day Two – Thursday, 29 January 2009

Evaluation Of Training And Development Initiatives• Learningobjectivesandsettingyourmeasurement criteria• Transferoflearningintothebusiness–whois responsible?• Toolstomeasuretransferintothebusiness• Casestudies–definingcriteriaforsuccess• ROIcasestudies

Take a critical view of your current evaluation strategies and design an alternative strategy

Final Q & A Session

Company: .......................................................................................................................................................................................................................................................................................

Address (if different from label above): ............................................................................................................................................................................................................................................

.............................................................................................................................. Postcode: .................................................. Country: .......................................................................................

Tel: ......................................................... Fax: .....................................................

No. of employees on your site:

0-49 50-249 250-499 500-999 1000+

Nature of your company’s business: .................................................................................................................................................................................................................................................

Training Needs Analysis And Evaluation

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My email address is: .....................................................................................................................

PaymentsA confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be made upon receipt of the invoice and prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. All payments should be made in favour of IIR Holdings Ltd.

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CancellationIf you are unable to attend, a substitute delegate will be welcome in your place. If this is not suitable, a US$ 200 service charge will be payable. Registrations cancelled less than seven days before the event must be paid in full.

Avoid Visa Delays – Book NowDelegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

© COPYRIGHT I.I.R. HOLDINGS B.V.

25 – 29 January 2009Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE

TRAININGSY PG P250

Event VenueMina Salam Hotel, Madinat JumeirahDubai, UAETel: 971-4-3668888

Accommodation DetailsWe highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on:Tel: 971-4-4072693Fax: 971-4-4072517Email: hospitality@iirme.com

Title First Name Surname Job Title Department Email Mobile

To assist us with future correspondence, please supply the following details:

1st Delegate

2nd Delegate

3rd Delegate

4th Delegate

Head of Department

Training Manager

Booking Contact

FIVE EASY WAYS TO REGISTER971-4-3352437 971-4-3352438 register@iirme.com

www.iirme.com/tna

IIr Holdings ltd.PO Box 21743, Dubai, UAE

GCS/IIr Holdings ltd.P O Box 13977, Muharraq, Kingdom of Bahrain

WEB BC2866Yes, I want to register for:

For further information and Group Discounts contact 971-4-3352483 or email: info@iirme.com

If you have eight or more delegates who need this training, contact IIr In-House on 971-4-3352439 or inhouse@iirme.com

Event Dates Price before Price between Price after 2 November 2008 2 and 23 November 2008 23 November 2008

Training Needs Analysis (3 days) 25 – 27 January 2009 US$ 2,895 US$ 3,095 US$ 3,195 (Save US$ 300) (Save US$ 100)

Evaluation Of Training And (2 days) 28 – 29 January 2009 US$ 2,495 US$ 2,595 US$ 2,695 Development Initiatives (Save US$ 200) (Save US$ 100)

register for both courses (5 days) 25 – 29 January 2009 US$ 3,790 US$ 4,050 US$ 4,250 (Save US$ 2,140) (Save US$ 1,840) (Save US$ 1,640)

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.