train thetechnology trainer: tips and tricks to teaching digital literacy
DESCRIPTION
Presented at SWFLIN - Technology Day. December 2014TRANSCRIPT
TRAIN THE TECHNOLOGY TRAINER:
TIPS & TRICKS TO TEACHING DIGITAL LITERACY
Diana Silveira, Novare Library Services
PRESENTATION INFORMATION
delicious.com/dee987/presenting
slideshare.net/dee987
AGENDAOne On One: Create A Successful Interaction
Classes: How to make it work
ONE ON ONE: CREATE A SUCCESSFUL INTERACTION
EMPATHY
HOW CAN USERS ASK FOR HELP?
SMILE: NO MATTER THE FORMAT
REMEMBER: ITS NOT ABOUT YOU
WHAT ARE THE MOST COMMON ISSUES WITH OVERDRIVE?oCant find downloaded book
oChanged App or Website
o Technical Issues
o On Hold for Titles
WHAT THEY NEED TO KNOW
LET’S REVIEW: THE SKIT
CLASSES: HOW TO MAKE IT WORK
RULES OF THUMB
• Assume everyone is a beginner….Unless you advertise the class as Advanced
• Course Title and Blurb set expectations
• Follow-Up and Additional Resources are essential
DEFINE YOUR OBJECTIVES
What are the key concepts/skills?
Why are these concepts and skills important?
How will you know that they have understood these correctly?
Source: http://goo.gl/3sXglT
DECISIONSChallenge:
During this presentation:Create a class of your own
HANDS-ON V. LECTURE
TIME/WHEN
How Long?
Length of Workshop
WHERE?
oOn-Site – what room
oOnline
o Remote Location
EFFECTIVE MARKETING
TITLE
oDenote Tone
o Avoid cute names
o Title should give an idea of course
o 5-7 words
CREATING THE DESCRIPTION
o To the point – shorter the better
o Bullet Points
o Action Verbs
o Watch language for over-promises “Learn” “Become an Expert”
“Listen” “demonstrate” “practice”
MARKETING
ADVERTISING Where will you advertise?
Who is your target?
How will you advertise?
When will you advertise?
CREATING THE ADVERTISING
Title
Time
Location
1 sentence at most description
How to get more information
Visual
Template or Not to Template
http://bit.ly/1qWtu1M
ADVERTISING
What is your advertising plan?
Additional Resource from Kayce Austin: http://www.displays2go.com/C-2301/Illuminated-Menu-Boards-are-for-Indoor-Use-Only
ROOM SET-UP
Consider:
o Discussion
o Number of Attendees
o Devices/Note-taking
SEATING
Chairs should face away from the door and windows if possible, to minimize distractions.
Avoid having the sun in anyone's eyes or having glare interfere with their ability to see any visual materials.
WHAT TYPE OF SEATING?
Is the class hands-on?
How many are expected?
What style is the class?
THEATRE STYLE
HOW WILL YOU SET-UP YOUR ROOM?WHY IS THIS THE BEST SET-UP FOR YOUR
CLASS?
CREATING HANDOUTS
graphics
Bullet Points
Contact Info
Download this template at: http://goo.gl/E7P6YL
FACTORS WITH HANDOUTSYes or No?
When do distribute?
What is required on the handouts by the library?
THE PRESENTATION
Introduction
Key Points (3) Examples, Demonstrate
Summarize Yourself
Call to Action Next Steps
Audience Challenge
How to follow-up
SAMPLE PRESENTATION
Click on Apple App Store Link
GENERAL PRESENTATION TIPS
MAKING SLIDES COUNT
DON’T READ SLIDES
BIG AND CLEAR SLIDES
TELL A STORY · CONNECT · PERSONALIZE
SHARE YOUR SLIDESo Slideshare
o Google Drive
o Dropbox
GOLDEN RULES
Know Your Audience
Know Your Topic
Bring Your Passion
TIPS FOR SUCCESS
Practice
Be Prepared
Visualize Success
Know: Your audience wants you to succeed
Don’t Apologize for nerves
Focus on the message
MANAGING THE UNEXPECTED
CREATING A LOGISTICS PRE-TRAINING CHECKLIST
TECHNOLOGYPlan A
Plan B
Schedule for testing
Tip: Offsite? Find out who is the tech guru at the location and talk beforehand if possible
EMERGENCY KIT: Screenshots or recordings
of “Live” Demonstrations
Presentation on Flash Drive
Power Cords
THE TECHNOLOGY
Remember Plan B
Take a short break if needed
Move on – and regroup
Humor
STRANGE DEVICES
Image: http://www.tumblr.com/tagged/steampunk%20laptop
MANAGING THE UNEXPECTED AUDIENCE
oQuestioner
o Side-tracker
o Side-talker
oDistracted
SHAKE THOSE NERVES
oPractice
oMath
oBreathing Exercises
oDon’t forget to eat
oRegulate caffeine
oBe Comfortable
BACK TO THE SKIT?OTHER RECOMMENDATIONS FOR
CHANGE?
Additional Resource from Colleen Barany: http://seniorsletsgetwired.wordpress.com
CONTACT INFORMATION
delicious.com/dee987/presenting
slideshare.net/dee987
www.facebook.com/NovareLibraryServices
Diana Silveira
Great for sharing slides