tpc hints and tips 4.2.2

8/13/2019 TPC Hints and Tips 4.2.2

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TPC Hints and Tips

Update for V4.2.2

IBM Corporation

Tivoli Storage SWAT team

December ! 2"##


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Tivoli Storage Productivity Center

Hints and Tips

Updates incl$ded in t%is version &V4.2.2! December 2"##'(#. Tivoli Common )eporting *vervie+ &2.2'2. ,S- S-/S Provider &4.'0. 1nabling Statistics ,ogging for Clariion &4.#".'4. )egister S)A +it% a ne+ TPC server &.0.'. D32 t$ning &..2'

. D32 install notes &..'. Updated ,DAP %ints5tips &.6.2'6. C%anging t%e TPC server %ostname or -P address &.22'7. ,S- S-/S provider #".8 commands ".'#". iscellaneo$s corrections and clarifications

Updates incl$ded in t%e previo$s version &V4.2.#! arc% 2"##'(

1. Addition of information for V4.2

2. TPC -nstaller *vervie+ &2.0'

3. -nstalling t%e TPC database in a c$stom location &2.4.4'

4. -3 9/Series &4.6'

5. 1C 4.# Clariion S- Provider Config$ration &4.#".'6. D32 Database )estore! T$ning &..#! ..2'

7. T-P D1 clean$p steps &..2.#! ..2.2'

8. 3ac:ing $p TPC &.'

9. ,DAP 3asics &.6.2'

10. TPC ;U- and


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Hints and Tips

Table of Contents

&'TICES $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$ $$$$$ $$$$$$ $

#.# ,1;A,9*T-C1.............................................................................................................................................................. ........ 7#.2 T)AD1A)>S...................................................................................................................................................................... #"#.0 AC>9*W,1D;119T............................................................................................................................................................ ##

1.3.1 Comments welcome .................................................................................................................................................. 11

#.4 UPDAT1ST*TPC H-9TS? T-PS.......................................................................................................................................... ###. *TH1)TPC PU3,-CAT-*9S.................................................................................................................................................. ##

2 I&ST%))%TI'& '* TPC $$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$ $$$$$$ $$$ +

2.# TPC C*P*919TA9DPAC>A;1*V1)V-1W ...........................................................................................................................#02.2 T-V*,-C**9)1P*)T-9;................................................................................................................................................ #42.0 TPC -9STA,,AT-*9PAC>A;1SA9D@-PAC>S........................................................................................................ ............ .... #4

2.3.1 Downloading TPC Software ..................................................................................................................................... 152.4 TPC -9STA,,1)*V1)V-1W.................................................................................................................................................. #

2.4.1 Install Log Locations ......................................................................................................................................... ....... 17

2.4.2 TPC Installer ............................................................................................................................................................ 172.4.2.# S$pported *ptions .............................................................................................................................................................. #62.4.2.2 ,og ,ocations ..................................................................................................................................................................... #6

2.4.2.0 ,og file descriptions ........................................................................................................................................................... #62.4.2.4 Deb$gging Tec%niB$es ....................................................................................................................................................... #72.4.2. >no+n -ss$es ........................................................................................................................................................... ......... . #7

2.4.2..# Dis: Spanning &m$ltiple dis:s' ........................................................................................................................... ....... #72.4.2..2 ,og file clean$p on $ninstalls ..................................................................................................................................... 2"2.4.2..0 ,ocal S=stem $ser created .......................................................................................................................................... 2"2.4.2..4 D$ring $pgrade versions of failed components are $pdated in -nstallS%ield ............................................................... 2#2.4.2.. *n ,in$8 t%e installer +ill not start ............................................................................................................................ 22

2.4.3 DbScema com!onent .............................................................................................................................................. 222.4.0.# ,og ,ocations ..................................................................................................................................................................... 222.4.0.2 ,og file descriptions ........................................................................................................................................................... 222.4.0.0 >no+n -ss$es ........................................................................................................................................................... ......... . 20

2.4.0.0.# 9ot so$rcing db2profile .............................................................................................................................................. 202.4.0.0.2 Wrong D32 1dition ............................................................................................................................................ ....... 20

2.4.4 Data Ser"er Com!onent ................................................................................................................................ ........... 23

2.4.4.# ,og locations ...................................................................................................................................................................... 202.4.4.2 ,og file descriptions ........................................................................................................................................................... 242.4.4.0 >no+n -ss$es ........................................................................................................................................................... ......... . 24

2.4.4.0.# TS)srv.ip being accessed ...................................................................................................................................... 242.4.4.0.2 Cop= of no+n -ss$es ........................................................................................................................................................... ......... . 2

2.4..0.# WAS Profile Creation @ails &Corr$pt Do+nload -mage' ......................................................................................... ... 22.4..0.2 a8 Heap Space Sie ................................................................................................................................................. 22.4..0.0 Device Server +ill not stop d$ring $pgrade ................................................................................................................ 2

2.4.# TIP Installer ............................................................................................................................................................ ..272.4..# ,og locations ...................................................................................................................................................................... 2

2.4..2 ,og file descriptions ........................................................................................................................................................... 22.4.7 TPC $e!lication ....................................................................................................................................................... 272.4..# ,og locations ...................................................................................................................................................................... 22.4..2 ,og file descriptions ........................................................................................................................................................... 26

2.4.% Data &gent ................................................................................................................................................................ 2%2.4.6.# ,og locations ...................................................................................................................................................................... 262.4.6.2 ,og file descriptions ........................................................................................................................................................... 262.4.6.0 >no+n -ss$es ........................................................................................................................................................... ......... . 26

2.4.6.0.# Data Agent fails d$ring Common Agent validation .................................................................................................... 26

2.4.' (abric &gent ...................................................................................................................................................... ....... 2'2.4.7.# ,og locations ...................................................................................................................................................................... 272.4.7.2 ,og file descriptions ........................................................................................................................................................... 272.4.7.0 >no+n -ss$es ........................................................................................................................................................... ......... . 27

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Hints and Tips

2.4.7.0.# @abric agent not s%$tting do+n d$ring $pgrade .......................................................................................................... 27

2.4.1) Storage $eso*rce &gent ....................................................................................................................... .................. 2'2.4.#".# ,og ,ocations ................................................................................................................................................................... 272.4.#".2 ,og file descriptions ......................................................................................................................................................... 272.4.#".0 Agent Command ,ine Usage ............................................................................................................................................ 0"2.4.#".4 S)A -nstall 1rror Codes ............................................................................................................................................... .... 0#2.4.#". S)A Uninstall 1rror Codes ....................................................................................................................................... ....... 00

2. -9STA,,-9;TPC .................................................................................................................................................................04

2.5.1 Ser"er Config*ration ................................................................................................................................................ 342.5.2 +serids and Passwords ............................................................................................................................................ 34

2.5.3 Installation Tas,s ......................................................................................................................................................34

2.5.4 Installing te TPC database in a c*stom location .................................................................................................. ..372. UP;)AD-9;TPC ................................................................................................................................................ ............ ... 06

2.#.1 -ac,*! o*r /0isting /n"ironment ..........................................................................................................................3%

2.#.2 Tem!oraril Cange D-2 Logging To Circ*lar ...................................................................................................... 3%

2.#.3 SC/D+L/D+P$&D/S (ile ............................................................................................................................. 3%

2.#.4 Sto! TPC or,load .................................................................................................................................................. 3%

+ TPC D%T% S',-CE '.E-.IE/ $$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$ $$$$$$ $$$$$ $$$$$$ $$$$$ 0

0.# DATAS*U)C1SUS1D-9TPC ............................................................................................................................................. .. 4"3.1.1 S6IS Pro"iders CI6 &gents8 .................................................................................................................................. 4)

3.1.2 Data &gents .............................................................................................................................................................. 413.1.3 Storage $eso*rce &gents .......................................................................................................................................... 42

3.1.4 Inband (abric agents ............................................................................................................................................... 42

3.1.5 9*t of -and (abric 99-(8 &gents ........................................................................................................................ 43

3.1.# Cisco S&: en"ironments .......................................................................................................................................... 430.#..# Config$ring Cisco DS7""" s+itc%es for *$t/of/band comm$nication ..................................................................... ...... 40

3.1.7 TPC Ser"er data so*rces .......................................................................................................................................... 45

3.1.% ;6ware ;I data so*rces .......................................................................................................................................... 450.2 WHATS*U)C1SD*- 911D@*)WHAT@U9CT-*9S ................................................................................................................... 4

3.2.1 Data 6anager < Ser"er 6anagement ....................................................................................................................... 45

3.2.2 Data 6anager = Storage S*bsstem &sset 6anagement ......................................................................................... 45

3.2.3 Data 6anager for Databases = Database 6anagement .......................................................................................... 45

3.2.4 Dis, 6anager = $e!orts and Pro"isioning of L+:s ................................................................................................45

3.2.5 Dis, 6anager < Storage S*bsstem Performance management ......................................................... ............ ......... 4#3.2.# (abric 6anager = $e!orts and (abric >oning ........................................................................................................ 47

3.2.7 (abric 6anager = Switc Performance 6onitoring ................................................................................................ 4%

3.2.% Ta!e 6anager ........................................................................................................................................................ 4'

3.2.' $e!lication 6anager ................................................................................................................................................ 4'

SMI1S P-'.IDE-S I&ST%))%TI'& %&D C'&*I,-%TI'& $$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$ $$$$$$ $$$$$ $$$$ 30

4.# S*1S-/S T1)-9*,*;E................................................................................................................................................ "4.2 ;191)A,C*9@-;U)AT-*9;U-D1,-91S ...................................................................................................................................#

4.2.1 :ames!aces for CI6 agents .................................................................................................................................... 524.0 P1)@*)A9C1DATAC*,,1CT-*9US-9;S-/S C- A;19TS ................................................................................................04.4 -3 DS *P19AP- C- A;19T .........................................................................................................................................4

4.4.1 DS 9!en &PI CI6 &gent ;5.2?;5.3?;5.4.) ............................................................................................... ............ .. 544.4.#.# 1nabling t%e DS *pen AP- V.25V.05V.4." C- Agent on t%e DS6""" HC ............................................................ .. 4

4.4.#.2 -nstalling t%e DS *pen AP- V.25V.05V.4." C- Agent as a pro8= agent .............................................................. ....... 4.4.#.0 Setting $p t%e dscimcli $tilit= ......................................................................................................................................... .... 4.4.#.4 Config$ring t%e DS *pen AP- V.25V.05V.4." C- agent .............................................................................................

4.4.2 DS 9!en &PI CI6 &gent ;5.4.1 ................................................................................................................... ........... 5%4.4.3 Config*re TPC for te DS 9!en &PI CI6 &gent ................................................................................................... ..5%

4.4.4 Scalabilit ? -est Practices *idelines for te DS 9!en &PI .................................................................................. 5'4. -3 -V .........................................................................................................................................................................."

4.5.1 +nderstanding ow a*tentication wor,s in @I; CI6 1).1 .................................................................................... #)

4.5.2 Ste!s to config*re @I; in TPC ................................................................................................................................ ..#)

4. ,S- S-/S P)*V-D1)@*)DS4""" D1V-C1S........................................................................................................................ 24.#.1 Installing te LSI S6I


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Hints and Tips

4..2.# Adding or )emoving a device for t%e C- agent .............................................................................................................. . 04..2.2 C%anging t%e C- agent HTTP and HTTPS port ............................................................................................................... 44..2.0 Config$ring t%e C- Agent on mac%ines +it% m$ltiple -P addresses ................................................................................. 44..2.4 1nabling a$t%oriation for t%e C- agent ................................................................................................................ ......... . 4

4.#.3 Config*re TPC for te LSI S6I


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Hints and Tips

5.3.4 Cleaning *! Common &gent resid*e ...................................................................................................................... 1)2

5.3.5 &ssociate a Common &gent wit a new TPC Ser"er .............................................................................................. 1)2

5.3.# &ssociate a Storage $eso*rce &gent wit a new TPC Ser"er .......................................................................... ...... 1)3

.4 TPC SU3A;19TT-PS.......................................................................................................................................................... #"45.4.1 $estarting a sto!!ed or failed Inband (abric s*b agent ........................................................................................1)4

5.4.2 $estarting a sto!!ed or failed Data &gent s*bagent ..............................................................................................1)5

5.4.3 Sto!!ing and restarting m*lti!le TPC data agents ............................................................................................... 1)5

5.4.4 Cec, te stat*s of a (abric s*bagent ................................................................................................................... 1)'5.4.5 (orcing a TPC &gent to *se a !artic*lar IP address ............................................................................................11)

5.4.# ow to e0cl*de de"ices from (abric agent scans ................................................................................................ . 111. D32 A-9T19A9C1! TU9-9;A9DC*9@-;U)AT-*9 @*)TPC ................................................................................................... ##2

5.5.1 D-2 6aintenance Ste!s ......................................................................................................................................... 112..#.# Tip G Safel= 3ac:ing Up D32 *n Windo+s .................................................................................................................. .. ##4

5.5.2 D-2 Performance T*ning .......................................................................................................................................115

5.5.3 Increasing te licensed !rocessor limit for D-2 ................................................................................................... 11'

5.5.4 Cec,ing te D-2 Listener !ort ............................................................................................................................. 11'

5.5.5 $emo"ing D-2 from &I@ .................................................................................................................................. ...... 121

5.5.# :otes on Installing D-2 .............................................................................................................................. ........... 122. U9-9STA,,-9;TPC .......................................................................................................................................................... #20

5.#.1 Silent TPC &gent +ninstall .................................................................................................................................... 1235.#.2 Cleaning +! & -ad TPC Install ............................................................................................................................. 123

..2.# Cleaning Up TPC -nstalls *n Windo+s ..................................................................................................................... ...... #20..2.2 Cleaning Up TPC -nstalls *n Uni8 ....................................................................................................................... .......... . #2

. 3AC>-9;UP TPC ............................................................................................................................................................#2.6 TPC A9DW-9D*WSD*A-9ACC*U9TS .............................................................................................................................#27

5.%.1 ow TPC Login &*tentication or,s In TPC 4.0 .............................................................................................. ..12'5.%.2 LD&P -asics ...........................................................................................................................................................12'

.6.2.# A 9ote abo$t Windo+s Active Director= ......................................................................................................................... #27.6.2.2 Understanding ,DAP director= entries ............................................................................................................................ #0".6.2.0 3asic ,DAP Terminolog= for TPC ............................................................................................................................ ...... #0".6.2.4 Config$ring TPC for ,DAP G 3efore =o$ start ......................................................................................................... ...... #0".6.2. ,DAP -ss$es! Tips and Sol$tions ......................................................................................................................... ......... .. #0#.6.2. Stopping and starting services after a config$ration c%ange .................................................................................. ......... .. #02.6.2. ,DAP Config$ration @iles ................................................................................................................................................ #00

.7 C**9A;19TS1)V-C1A9DTH1W-9D*WS,*CA,SEST1ACC*U9T.................................................................................. #04

5.'.1 Limitations ............................................................................................................................................................. 134.#" SCH1DU,-9;TPC W*)>,*AD......................................................................................................................................... #0.## DATAPATH1P,*)1)T-PS.............................................................................................................................................. #0.#2 T-P T-PS&T-V*,--9T1;)AT1DP*)TA,' ............................................................................................................................#0.#0 91TAPP59AS591TWA)1.................................................................................................................................................. #0

5.13.1 :eta!!?:&S < Standard Config*ration Ste!s .......................................................................................... ............ . 137

5.13.2 Disco"er = &*tomatic or 6an*al ....................................................................................................................... 1375.13.3 Common Problems and Sol*tions 1 ..................................................................................................................... 137

.#0.0.# T%e c$stomer +ill not e8pose a rootI level $serid for 9AS. ............................................................................... ......... #0.#0.0.2 H$ge 9etapp59AS devices are discovered. ......................................................................................................... ......... . #06.#0.0.0 T%e 9AS device does not $niB$el= identif= itself. ......................................................................................................... #06

5.13.4 :etware = Standard Config*ration Ste!s ............................................................................................................. 13%

5.13.5 Common Problems and Sol*tions 2 ..................................................................................................................... 13'

.#0..# C$stomer %as m$ltiple 9DS Trees .................................................................................................................................. #07.#0..2 C$stomer is $n+illing to s%are 9DS Administrator -D ................................................................................................... #07.#0..0 C$stomer $ses onl= one Agent to Scan too man= 9et+are Servers ................................................................................ #07

5.13.# Scan?Probe &gent &dministration ........................................................................................................................ 13'5.13.7 $emote Scanning ..................................................................................................................................... ............ . 13'

.#0..# )emote Scanning G Windo+s ......................................................................................................................................... #07.#0..2 )emote Scanning G Uni8 ............................................................................................................................................ .... #4".#0..0 )emote Scanning G snmp$til .......................................................................................................................................... #4"

.#4 9*T1*9C*9@-;U)-9;TPC @*)3ATCH)1P*)TS*9U9- *),-9U ................................................................................#4#.# U9-*P19@-,1,--TS-9,A);1TPC 19V-)*919TS..................................................................................................... #4#.# TH1TPC ;U- A9D


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Hints and Tips

.# C,1A9-9;UPTPC D-)1CT*)-1S...................................................................................................................................... #42.#6 P,A99-9;@*)P)-VAT1SW-TCH91TW*)>S........................................................................................................... ............ #40.#7 DS6>US1)ACC*U9TS................................................................................................................................... ............... #44.2" A;19T)1;-ST)AT-*9P)*3,1S&S)V""421501! 3TC4"41! T-V*,-;U-D' .............................................................. #44

5.2).1 6ore on database error occ*rred d*ring agent registrationE errors ........................................................... ...... 145

.2# APP,E-9;TPC PATCH1S................................................................................................................................................. #4.22 CHA9;-9;TH1TPC S1)V1)H*ST9A1*)-P ADD)1SS....................................................................................................... #4

6 S7STEM ST'-%E P-'D,CTI.IT7 CE&TE- (SSPC! $$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$

.# C**9SSPC -SSU1S...................................................................................................................................................... #47#.1.1 PrereF*isite ste! reF*ired wen *!grading SSPC based on TPC 4.0 ................................................................... 14'

#.1.2 &!!l TPC Standard /dition License ..................................................................................................................... 14'

#.1.3 &gent 6anager $egistration .................................................................................................................................. 15)

#.1.4 $emote &gent Installation ................................................................................................................ ............ .......... 15)

#.1.5 CI696 Installation 9n SSPC?TPC Ser"er ........................................................................................................... 15)

#.1.# $*nning dscimcli.bat ............................................................................................................................... ............... 15)

#.1.7 Config*ring te DS%))) to te 6C CI696 ...................................................................................................... 151.#..# Step # / Create ne+ $ser acco$nt on HC $sing dscli ............................................................................................. ........ ##.#..2 Step # / Create ne+ $ser acco$nt on HC $sing DS6""" Storage anager .................................................................... ##.#..0 Step 2 / Config$re t%e device to t%e C-* ................................................................................................................... #2

#.1.% Isolating DS%))) Performance 6onitor Problems .............................................................................................. ..152

#.1.' Disable TPC ser"ices wen not *sing TPC on SSPC ............................................................................................. 152.2 SSPC )1@1)19C1S........................................................................................................................................................... #2

8 TPC -EP)IC%TI'& M%&%E- $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$ $$$$$ $3+

.# TPC @*))1P,-CAT-*9A9DD1V-C1-P P*)TS....................................................................................................................... #0.2 SHUTT-9;D*W9TPC @*))1P,-CAT-*9............................................................................................................................. #0.0 TPC @*))1P,-CAT-*9T-PS5)1C*19DAT-*9S( ................................................................................................................... #4.4 TPC @*))1P,-CAT-*9)1@1)19C1S.................................................................................................................................... #

5 %PPE&DI9 % $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$36

6.# A;19T)1STA)T.3AT,-ST-9;............................................................................................................................................... #

%PPE&DI9 B 1 TPC %E&T I&ST%))%TI'& TIPS $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$ $$$35

0 %PPE&DI9 C 1 TPC C'MM%&D -E*E-E&CE $$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$ $$$$$$$$$$$$$ $$$$$$ $$$$$$ $$$$$ $$$$ 60

#".# STA)T-9;TPC ............................................................................................................................................................. #"#".2 STA)T5ST*PTPC S1)V-C1S............................................................................................................................................ #"#".0 A;19TA9A;1)A9DC**9A;19TC*A9DS.......................................................................................................... ###".4 D1V-C1S1)V1)/ TPCT**, C*A9DS....................................................................................................................... #2#". D1V-C1S1)V1)G S)CP C*A9DS................................................................................................................ ........... #2#". D32 C*A9DS........................................................................................................................................................... #2#". C-* C*A9DS .....................................................................................................................................................#0#".6 )1P,-CAT-*9A9A;1)C*A9DS................................................................................................................................. #4#".7 SUPP*)T5S1)V-C1DATAC*,,1CT-*9C*A9DS ..............................................................................................................##".#" -SC1,,A91*US C*A9DS ..........................................................................................................................................#

%PPE&DI9 D : D'/& )E.E) ITEMS STI)) S,PP'-TED I& TPC $$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$$$$$$$ $$$$$$$$ $$$$68

##.# -3 T*TA,ST*)A;1DS *P19AP- V.# ...................................................................................................................... #11.1.1 I-6G TotalStorageG /nter!rise Storage Ser"erG /SS8 command


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December 2"## 6


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1 Notices

1.1 Legal Notice

T%is information +as developed for prod$cts and services offered in t%e U.S.A. -3 ma= not offer t%eprod$cts! services! or feat$res disc$ssed in t%is doc$ment in ot%er co$ntries. Cons$lt =o$r local -3representative for information on t%e prod$cts and services c$rrentl= available in =o$r area. An=reference to an -3 prod$ct! program! or service is not intended to state or impl= t%at onl= t%at -3prod$ct! program! or service ma= be $sed. An= f$nctionall= eB$ivalent prod$ct! program! or service t%atdoes not infringe an= -3 intellect$al propert= rig%t ma= be $sed instead. Ho+ever! it is t%e $serJsresponsibilit= to eval$ate and verif= t%e operation of an= non/-3 prod$ct! program! or service.

-3 ma= %ave patents or pending patent applications covering s$bKect matter described in t%isdoc$ment. T%e f$rnis%ing of t%is doc$ment does not give =o$ an= license to t%ese patents. Eo$ can sendlicense inB$iries! in +riting! to(I-6 Director of LicensingH I-6 Cor!orationH :ort Castle Dri"e &rmon,H : 1)5)4


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Hints and Tips

C*PE)-;HT ,-C19S1(T%is information contains sample application programs in so$rce lang$age! +%ic% ill$stratesprogramming tec%niB$es on vario$s operating platforms. Eo$ ma= cop=! modif=! and distrib$te t%esesample programs in an= form +it%o$t pa=ment to -3! for t%e p$rposes of developing! $sing! mar:etingor distrib$ting application programs conforming to t%e application programming interface for t%eoperating platform for +%ic% t%e sample programs are +ritten. T%ese e8amples %ave not been

t%oro$g%l= tested $nder all conditions. -3! t%erefore! cannot g$arantee or impl= reliabilit=!serviceabilit=! or f$nction of t%ese programs. Eo$ ma= cop=! modif=! and distrib$te t%ese sampleprograms in an= form +it%o$t pa=ment to -3 for t%e p$rposes of developing! $sing! mar:eting! ordistrib$ting application programs conforming to -3Js application programming interfaces.

1.2 Trademarks

T%e follo+ing terms are trademar:s or registered trademar:s of t%e -nternational 3$siness ac%inesCorporation in t%e United States or ot%er co$ntries or bot%(A-F iSeries TivoliFD32F Passport AdvantageF TotalStorageFDS4"""! DS"""! DS6""" pSeriesF WebSp%ereF

1nterprise Storage ServerF )edboo:s &logo' SeriesFserverF )edboo:s

T%e follo+ing terms are trademar:s or registered trademar:s of ot%er companies(

icrosoft! Windo+s! Windo+s P and t%e Windo+s logo are trademar:s of icrosoft Corporation int%e United States! ot%er co$ntries! or bot%.

U9- is a registered trademar: of t%e *pen ;ro$p in t%e United States and ot%er co$ntries.


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Hints and Tips

*t%er compan=! prod$ct! or service names ma= be trademar:s or service mar:s of ot%ers.

1.3 Acknowledgement

T%e materials in t%is doc$ment %ave been collected from e8plicit +or: in t%e TPC development lab!ot%er labs +it%in -3! from problems discovered in t%e field at c$stomer locations! and contrib$tions

offered b= people t%at %ave discovered a problem and %ave doc$mented t%e sol$tion.

an= people %ave %elped +it% t%e materials t%at are incl$ded in t%is doc$ment! too man= to properl=ac:no+ledge %ere. -t is a so$rce of information for advanced config$ration and problem resol$tion forsome of t%e more common problems enco$ntered +it% TPC V0 &0.#! 0.2! 0.0."! 0.0.#! 0.0.2' and V4&4.#! 4.#.#! 4.2! 4.2.#! 4.2.2'.

T%e original TPC Hints ? Tips doc$ment +as created and p$blis%ed b= -3 Tivoli SWAT Teammember Do$g D$n%am.

1 3 1 Comments welcomeEo$r c

#.# ,egal 9otice 7............................................................................................0#.2 Trademar:s #"............................................................................................0#.0 Ac:no+ledgement ##.................................................................................0#.4 Updates to TPC Hints ? Tips ##................................................................0#. *t%er TPC P$blications ##.........................................................................02.# TPC Component and Pac:age *vervie+ #0..............................................02.2 Tivoli Common )eporting #4...................................................................02.0 TPC -nstallation Pac:ages and @i8pac:s #4...............................................02.4 TPC -nstaller *vervie+ #.........................................................................02. -nstalling TPC 04........................................................................................4

2. Upgrading TPC 06.....................................................................................40.# Data So$rces $sed in TPC 4".....................................................................40.2 W%at so$rces do - need for +%at f$nctions 4.........................................44.# Some S-/S Terminolog= "....................................................................44.2 ;eneral Config$ration ;$idelines #.........................................................44.0 Performance Data Collection $sing S-/S C- Agents 0......................44.4 -3 DS *pen AP- C- agent 4..............................................................44. -3 -V "...............................................................................................44. ,S- S-/S Provider for DS4""" devices 2..............................................44. SA9 Vol$me Controller S-/S C- Agent Config$ration ............ .....4.6 -3 9/Series 6.........................................................................................

4.7 -3 Tape ,ibraries 0...............................................................................4.#" 1C S-/S Provider Config$ration 4..................................................4.## HDS HiCommand S-/S Provider 6".....................................................4.#2 3rocade S-/S Agent 7".........................................................................4.#0 cDATAF *P19connectors S-/S -nterface 74.................................4.#4 Cisco SA9/*S C- server 7..................................................................# TPC ;oodies 76..........................................................................................2 Creating a master image to clone TPC Agent mac%ines 77........................0 Common Agent Tips #"#...........................................................................

December 2"## ##


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Hints and Tips

.4 TPC s$bagent tips #"4................................................................................. D32 maintenance! t$ning and config$ration for TPC ##2.......................... Uninstalling TPC #20.................................................................................. 3ac:ing Up TPC #2..................................................................................6 TPC and Windo+s Domain Acco$nts #27..................................................7 Common Agent Service and t%e Windo+s ,ocalS=stem Acco$nt #04... ..

.#" Sc%ed$ling TPC Wor:load #0................................................................## Data Pat% 18plorer Tips #0.....................................................................#2 T-P Tips &Tivoli -ntegrated Portal' #0....................................................#0 9etapp59AS59et+are #0.........................................................................#4 9ote on Config$ring TPC for batc% reports on U9- or ,in$8 #4#.......# Uni8 *pen @ile ,imits in ,arge TPC 1nvironments #4#..........................# T%e TPC ;U- and S........................................................................................................................................................................#"#.0AC>9*W,1D;119T..............................................................................................................................................................##

1.3.1Comments welcome...................................................................................................................................................11

#.4UPDAT1ST*TPC H-9TS? T-PS............................................................................................................................................##.*TH1)TPC PU3,-CAT-*9S....................................................................................................................................................#6

2I&ST%))%TI'& '* TPC$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

2.#TPC C*P*919TA9DPAC>A;1*V1)V-1W.............................................................................................................................#72.2T-V*,-C**9)1P*)T-9; ..................................................................................................................................................2"2.0TPC -9STA,,AT-*9PAC>A;1SA9D@-PAC>S..........................................................................................................................2"

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Hints and Tips

2.3.1Downloading TPC Software......................................................................................................................................21

2.4TPC -9STA,,1)*V1)V-1W....................................................................................................................................................202.4.1Install Log Locations.................................................................................................................................................23

2.4.2TPC Installer.............................................................................................................................................................232.4.2.#S$pported *ptions...............................................................................................................................................................242.4.2.2,og ,ocations......................................................................................................................................................................242.4.2.0,og file descriptions............................................................................................................................................................242.4.2.4Deb$gging Tec%niB$es........................................................................................................................................................2

2.4.2.>no+n -ss$es......................................................................................................................................................................22.4.2..#Dis: Spanning &m$ltiple dis:s'...................................................................................................................................22.4.2..2,og file clean$p on $ninstalls......................................................................................................................................22.4.2..0,ocal S=stem $ser created...........................................................................................................................................22.4.2..4D$ring $pgrade versions of failed components are $pdated in -nstallS%ield................................................................22.4.2..*n ,in$8 t%e installer +ill not start.............................................................................................................................26

2.4.3DbScema com!onent...............................................................................................................................................2%2.4.0.#,og ,ocations......................................................................................................................................................................262.4.0.2,og file descriptions............................................................................................................................................................262.4.0.0>no+n -ss$es......................................................................................................................................................................27

2.4.0.0.#9ot so$rcing db2profile...............................................................................................................................................272.4.0.0.2Wrong D32 1dition....................................................................................................................................................27

2.4.4Data Ser"er Com!onent............................................................................................................................................2'2.4.4.#,og locations.......................................................................................................................................................................27

2.4.4.2,og file descriptions............................................................................................................................................................0"2.4.4.0>no+n -ss$es......................................................................................................................................................................0"2.4.4.0.#TS)srv.ip being accessed.......................................................................................................................................0"2.4.4.0.2Cop= of no+n -ss$es......................................................................................................................................................................0#

2.4..0.#WAS Profile Creation @ails &Corr$pt Do+nload -mage'.............................................................................................0#2.4..0.2a8 Heap Space Sie..................................................................................................................................................0#2.4..0.0Device Server +ill not stop d$ring $pgrade.................................................................................................................02

2.4.#TIP Installer...............................................................................................................................................................332.4..#,og locations.......................................................................................................................................................................002.4..2,og file descriptions............................................................................................................................................................00

2.4.7TPC $e!lication........................................................................................................................................................332.4..#,og locations.......................................................................................................................................................................002.4..2,og file descriptions............................................................................................................................................................04

2.4.%Data &gent.................................................................................................................................................................342.4.6.#,og locations.......................................................................................................................................................................042.4.6.2,og file descriptions............................................................................................................................................................042.4.6.0>no+n -ss$es......................................................................................................................................................................04

2.4.6.0.#Data Agent fails d$ring Common Agent validation.....................................................................................................04

2.4.'(abric &gent..............................................................................................................................................................352.4.7.#,og locations.......................................................................................................................................................................02.4.7.2,og file descriptions............................................................................................................................................................02.4.7.0>no+n -ss$es......................................................................................................................................................................0

2.4.7.0.#@abric agent not s%$tting do+n d$ring $pgrade...........................................................................................................0

2.4.1)Storage $eso*rce &gent..........................................................................................................................................352.4.#".#,og ,ocations....................................................................................................................................................................0

2.4.#".2,og file descriptions..........................................................................................................................................................02.4.#".0Agent Command ,ine Usage.............................................................................................................................................02.4.#".4S)A -nstall 1rror Codes....................................................................................................................................................02.4.#".S)A Uninstall 1rror Codes...............................................................................................................................................07

2.-9STA,,-9; TPC...................................................................................................................................................................4"2.5.1Ser"er Config*ration.................................................................................................................................................4)

2.5.2+serids and Passwords.............................................................................................................................................4)2.5.3Installation Tas,s.......................................................................................................................................................4)

2.5.4Installing te TPC database in a c*stom location.....................................................................................................432.UP;)AD-9; TPC .................................................................................................................................................................44

2.#.1-ac,*! o*r /0isting /n"ironment...........................................................................................................................44

2.#.2Tem!oraril Cange D-2 Logging To Circ*lar.......................................................................................................44

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Hints and Tips

2.#.3SC/D+L/D+P$&D/S (ile..............................................................................................................................44

2.#.4Sto! TPC or,load...................................................................................................................................................44

+TPC D%T% S',-CE '.E-.IE/$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$6

0.#DATAS*U)C1SUS1D-9 TPC.................................................................................................................................................43.1.1S6IS Pro"iders CI6 &gents8...................................................................................................................................4#

3.1.2Data &gents...............................................................................................................................................................47

3.1.3Storage $eso*rce &gents...........................................................................................................................................4%3.1.4Inband (abric agents................................................................................................................................................4%3.1.59*t of -and (abric 99-(8 &gents.........................................................................................................................4'

3.1.#Cisco S&: en"ironments...........................................................................................................................................4'0.#..#Config$ring Cisco DS7""" s+itc%es for *$t/of/band comm$nication............................................................................47

3.1.7TPC Ser"er data so*rces...........................................................................................................................................51

3.1.%;6ware ;I data so*rces...........................................................................................................................................51

0.2WHATS*U)C1SD*- 911D@*)WHAT@U9CT-*9S.....................................................................................................................#3.2.1Data 6anager < Ser"er 6anagement........................................................................................................................51

3.2.2Data 6anager = Storage S*bsstem &sset 6anagement..........................................................................................513.2.3Data 6anager for Databases = Database 6anagement...........................................................................................51

3.2.4Dis, 6anager = $e!orts and Pro"isioning of L+:s.................................................................................................51

3.2.5Dis, 6anager < Storage S*bsstem Performance management...............................................................................52

3.2.#(abric 6anager = $e!orts and (abric >oning.........................................................................................................53

3.2.7(abric 6anager = Switc Performance 6onitoring.................................................................................................54

3.2.%Ta!e 6anager .........................................................................................................................................................55

3.2.'$e!lication 6anager.................................................................................................................................................55

SMI1S P-'.IDE-S I&ST%))%TI'& %&D C'&*I,-%TI'&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$36

4.#S*1S-/S T1)-9*,*;E..................................................................................................................................................4.2;191)A,C*9@-;U)AT-*9;U-D1,-91S.....................................................................................................................................

4.2.1:ames!aces for CI6 agents .....................................................................................................................................5%

4.0P1)@*)A9C1DATAC*,,1CT-*9US-9;S-/S C- A;19TS..................................................................................................74.4-3 DS *P19AP- C- A;19T..........................................................................................................................................."

4.4.1DS 9!en &PI CI6 &gent ;5.2?;5.3?;5.4.)..............................................................................................................#)4.4.#.#1nabling t%e DS *pen AP- V.25V.05V.4." C- Agent on t%e DS6""" HC..............................................................."4.4.#.2-nstalling t%e DS *pen AP- V.25V.05V.4." C- Agent as a pro8= agent......................................................................#

4.4.#.0Setting $p t%e dscimcli $tilit=..............................................................................................................................................24.4.#.4Config$ring t%e DS *pen AP- V.25V.05V.4." C- agent..............................................................................................0

4.4.2DS 9!en &PI CI6 &gent ;5.4.1...............................................................................................................................#4

4.4.3Config*re TPC for te DS 9!en &PI CI6 &gent......................................................................................................#4

4.4.4Scalabilit ? -est Practices *idelines for te DS 9!en &PI...................................................................................#5

4.-3 -V............................................................................................................................................................................4.5.1+nderstanding ow a*tentication wor,s in @I; CI6 1).1.....................................................................................##

4.5.2Ste!s to config*re @I; in TPC...................................................................................................................................##

4.,S- S-/S P)*V-D1)@*)DS4""" D1V-C1S..........................................................................................................................64.#.1Installing te LSI S6I


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Hints and Tips

4.'.1Ta!e CI6 agents.......................................................................................................................................................7'

4.'.2&re tere an reso*rce iss*es to be aware of wen contem!lating a large en"ironmentA.......................................7'

4.'.3TPC S*!!orted Ta!e Libraries.................................................................................................................................7'

4.#"1C S-/S P)*V-D1)C*9@-;U)AT-*9..............................................................................................................................6"4.1).1Install te /6C S6I


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Hints and Tips

5.5.3 Increasing te licensed !rocessor limit for D-2....................................................................................................125

5.5.4Cec,ing te D-2 Listener !ort..............................................................................................................................125

5.5.5$emo"ing D-2 from &I@.........................................................................................................................................127

5.5.#:otes on Installing D-2..........................................................................................................................................12%.U9-9STA,,-9; TPC............................................................................................................................................................#27

5.#.1Silent TPC &gent +ninstall.....................................................................................................................................12'

5.#.2Cleaning +! & -ad TPC Install..............................................................................................................................12'

..2.#Cleaning Up TPC -nstalls *n Windo+s............................................................................................................................#27..2.2Cleaning Up TPC -nstalls *n Uni8...................................................................................................................................#0#

.3AC>-9;UP TPC ..............................................................................................................................................................#00.6TPC A9DW-9D*WSD*A-9ACC*U9TS...............................................................................................................................#0

5.%.1ow TPC Login &*tentication or,s In TPC 4.0.................................................................................................135

5.%.2LD&P -asics............................................................................................................................................................135.6.2.#A 9ote abo$t Windo+s Active Director=..........................................................................................................................#0.6.2.2Understanding ,DAP director= entries .............................................................................................................................#0.6.2.03asic ,DAP Terminolog= for TPC...................................................................................................................................#0.6.2.4Config$ring TPC for ,DAP G 3efore =o$ start ................................................................................................................#0.6.2.,DAP -ss$es! Tips and Sol$tions .....................................................................................................................................#0.6.2.Stopping and starting services after a config$ration c%ange..............................................................................................#06.6.2.,DAP Config$ration @iles.................................................................................................................................................#07

.7C**9A;19TS1)V-C1A9DTH1W-9D*WS,*CA,SEST1ACC*U9T....................................................................................#4"5.'.1 Limitations..............................................................................................................................................................14)

.#" SCH1DU,-9;TPC W*)>,*AD...........................................................................................................................................#4#.##DATAPATH1P,*)1)T-PS................................................................................................................................................#42.#2 T-P T-PS&T-V*,--9T1;)AT1DP*)TA,'..............................................................................................................................#42.#091TAPP59AS591TWA)1....................................................................................................................................................#40

5.13.1:eta!!?:&S < Standard Config*ration Ste!s........................................................................................................143

5.13.2Disco"er = &*tomatic or 6an*al........................................................................................................................143

5.13.3Common Problems and Sol*tions 1......................................................................................................................143.#0.0.#T%e c$stomer +ill not e8pose a rootI level $serid for 9AS. .........................................................................................#40.#0.0.2H$ge 9etapp59AS devices are discovered. ....................................................................................................................#44.#0.0.0T%e 9AS device does not $niB$el= identif= itself. ..........................................................................................................#44

5.13.4:etware = Standard Config*ration Ste!s..............................................................................................................144

5.13.5Common Problems and Sol*tions 2......................................................................................................................145.#0..#C$stomer %as m$ltiple 9DS Trees...................................................................................................................................#4

.#0..2C$stomer is $n+illing to s%are 9DS Administrator -D....................................................................................................#4.#0..0C$stomer $ses onl= one Agent to Scan too man= 9et+are Servers.................................................................................#4

5.13.#Scan?Probe &gent &dministration.........................................................................................................................145

5.13.7$emote Scanning...................................................................................................................................................145.#0..#)emote Scanning G Windo+s..........................................................................................................................................#4.#0..2)emote Scanning G Uni8.................................................................................................................................................#4.#0..0)emote Scanning G snmp$til...........................................................................................................................................#4

.#4 9*T1*9C*9@-;U)-9;TPC @*)3ATCH)1P*)TS*9U9- *),-9U..................................................................................#4.#U9-*P19@-,1,--TS-9,A);1TPC 19V-)*919TS.......................................................................................................#4.#TH1TPC ;U- A9DS.........................................................................................................................#47

.#7 DS6>US1)ACC*U9TS....................................................................................................................................................#".2"A;19T)1;-ST)AT-*9P)*3,1S&S)V""421501! 3TC4"41! T-V*,- ;U-D'................................................................#"

5.2).16ore on database error occ*rred d*ring agent registrationE errors..................................................................151.2#APP,E-9;TPC PATCH1S...................................................................................................................................................#2.22CHA9;-9;TH1TPC S1)V1)H*ST9A1*)-P ADD)1SS.........................................................................................................#2

6S7STEM ST'-%E P-'D,CTI.IT7 CE&TE- (SSPC!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$33

.#C**9SSPC -SSU1S........................................................................................................................................................##.1.1PrereF*isite ste! reF*ired wen *!grading SSPC based on TPC 4.0....................................................................155

#.1.2&!!l TPC Standard /dition License......................................................................................................................155

#.1.3&gent 6anager $egistration...................................................................................................................................15#

December 2"## #


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18/182


Hints and Tips

T%e official prod$ct doc$mentation available at release contains information abo$t ne+ feat$res ands$pported devices.

1. !t"er TPC P#$lications

IBM Tivoli Storage Productivity Center 4int# and Tip#&t%is doc$ment' is a s$pplement to t%e Tivoli

Storage Prod$ctivit= Center &TPC' p$blications t%at are available for V0 and V4. -t is offered to providenecessar= information for config$ration and +or:aro$nds for :no+n problems in TPC. -t is intended tobe a s$pplement to t%e TPC p$blications! providing additional information to %elp implementers of TPC+it% config$ration B$estions and to provide g$idance in t%e planning and implementation of TPC. -t ise8pected t%at an e8perienced TPC installer +ill $se t%is doc$ment as a s$pplement for installation andconfig$ration! and $se t%e official TPC p$blications for overall :no+ledge of t%e installation process!config$ration! and $sage of t%e TPC components.

Thi# document i# not intended to replace the o


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Hints and Tips

2 Installation of TPC-3 Tivoli Storage Prod$ctivit= Center &TPC' V4.2.2 is t%e latest version of -3Os storage reso$rcemanagement soft+are. T%e ne+ feat$res introd$ced +it% t%is release are described in t%e J9e+ for -3TPC 4.2.2O section in t%e TPC -nfocenter. -n addition to s$pport for ne+ devices! %ig%lig%ts incl$de(

Tivoli Common )eporting G TPC 4.2.2 introd$ces Storage Tiering reports in Tivoli Common)eporting &TC)' +%ic% $ses t%e Cognos reporting engine.

@$ll= f$nctional Storage )eso$rce Agent &S)A' G t%e S)A is no+ capable of all f$nctionalit= oflegac= Data and @abric agents &see Deplo=ment considerations for Storage )eso$rce agents'

A pat% is provided to migrate legac= Data5@abric agents to S)A &see igrating Data agentsand @abric agents to Storage )eso$rce agents'

9o Agent anager is needed for a ne+ TPC install +it% all S)As! or for an $pgraded TPCinstallation a


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Hints and Tips

T%ese are t%e f$nctional components t%at ma:e TPC +or:. Eo$ +ill need to install certain componentsin order to get t%e TPC Server to +or:! as noted b= an asteris: &R' in t%e lists above. Data! @abric! andS)A agents +ill most li:el= be installed in m$ltiple locations! and not necessaril= on t%e TPC server.T%e C,- and ;U- are installed +%erever a $ser mig%t +is% to control TPC! and can be in a remotelocation.

T%e Tivoli Agent anager &RR' is onl= reB$ired to s$pport legac= Data and @abric agents! and if =o$plan to $pgrade D32 to V7. =o$ m$st $pgrade Agent anager to V#.4. -f =o$ are installing a ne+ TPC4.2 environment and +ill onl= %ave S)A! =o$ s%o$ld not install Tivoli Agent anager. -f =o$ are$pgrading a TPC environment t%at incl$ded t%e Agent anager and Data5@abric agents! =o$ +ill can$ninstall t%e Agent anager if =o$ +is% after =o$ %ave migrated all of =o$r Data5@abric agents to S)A.

Please refer to t%e TPC p$blications for more information on t%e different TPC components.

2.2 Ti%oli Common eporting

TPC 4.2.2 incl$des s$pport for Storage Tiering reports t%ro$g% Tivoli Common )eporting &TC)'. TC)is installed separatel= from TPC.

TC) %as its o+n installation pac:age. -t is available for Windo+s! A-! and ,in$8.

TC) installs anot%er T-P instance &=o$ cannot $se t%e TPC T-P instance for TC)'.

TC) is not part of TPC single sign on! %o+ever =o$ can c%oose &and +e recommend' t%e same$serids and pass+ords for =o$r TC) install as =o$ are $sing +it% T-P5TPC for consistenc=.

TC) can be installed on its o+n server separate from t%e TPC server.

T%e dis: and memor= reB$irements for TC) m$st be considered an addition tot%e dis: andmemor= reB$irements for ot%er applications on t%e server +%ere it is to be installed. @ore8ample! if TPC reB$ires a minim$m of 6gb and TC) reB$ires a minim$m of 4gb! =o$ s%o$ld%ave at least #2gb of memor= on a server +%ere bot% TPC and TC) are to be installed.

@or large environments! and5or environments +it% onl= t%e minim$m p%=sical memor= on t%eTPC server! +e recommend t%at TC) be installed on its o+n server.

T%e remote implementation reB$ires installation of a D32 client to facilitate connection to t%eTPCD3 database. T%e D32 client can be installed from t%e D32 install pac:age t%at is provided+it% TPC.

@or more details on TC) installation and TPC 4.2.2 Storage Tiering )eports! please see t%e TPC 4.2)elease ;$ide)edboo:.

2.3 TPC 'nstallation Packages and (i)packs

T%e TPC soft+are components are listed belo+ +it% t%e *perating S=stem platforms s$pported b= eac%!

and are t%e same for all pac:age distrib$tions! +it% t%e e8ception of t%e TPC Server image! +%ic%contains a different license for eac% distrib$tion(

D32 V7.# @i8pac: ! or D32 V7. @i8pac: 0A! D32 V7. &A-! ,in$8 -ntel! Windo+s'T%is is available on CD and also a do+nloadable -P5TA) pac:age.

RR9ote( 4bit D32 V7 on A- and ,in$8 no longer incl$des t%e D32 Control Center application&db2cc'! b$t Control Center can be installed on a Windo+s server for remote management.

T%e license for D32 V7. is no+ provided in a separate pac:age t%at =o$ m$st do+nloadand install. -t is no longer b$ndled +it% t%e D32 V7. soft+are.

-3 Tivoli Agent anager V#.0.2.0"! V#.4 if $sing D32 V7. &A-! ,in$8 -ntel! Windo+s'T%is is available on CD and also a do+nloadable -P5TA) pac:age.

December 2"## 2"


21/182


Hints and Tips

TPC Server -nstallation &A-! ,in$8 -ntel! Windo+s'T%is contains all t%e components necessar= to install t%e TPC server! and p$s% agents to remotemac%ines. T%e soft+are is delivered as m$ltiple electronic images.

TPC V4.2 / -f =o$ do+nload t%e images! =o$ +ill find -P5TA)511 files for t%e Serverinstall labeled as dis:#/part# &base TPC'! dis:#/part2 &T-P and TPC for )eplication'! dis:#/part0 &reB$ired T-P PT@'! dis:#/part4 &Tivoli onitoring agent for TPC! reB$ired onl= if =o$

are $sing Tivoli onitoring'M dis:#/part#5250 m$st be do+nloaded in t%e same director=. -f=o$ order p%=sical media! =o$ +ill receive DVDs t%at contains t%e TPC soft+are.

TPC V4.# / -P5TA)511 files for t%e Server install labeled as dis:#/part#! dis:#/part2&Windo+s! A-! ,in$8' and dis: 2 &Windo+s and U9-'. -f =o$ order p%=sical media! =o$+ill receive DVDs t%at contain t%e TPC soft+are.

TPC V0.0 / -f =o$ do+nload t%e images! =o$ +ill find -P5TA)511 files for t%e Serverinstall labeled as dis:# &Windo+s! A-! ,in$8' and dis: 2 &Windo+s and U9-'. -f =o$order p%=sical media! =o$ +ill receive a DVD t%at contains bot% images.

TPC fi8pac:s are maintenance releases to t%e base release. TPC V4.#.# is a fi8pac: release toTPC V4.#." &i.e.! 4.#.# fi8pac:s are considered a contin$ation of t%e 4.#." prod$ct stream'.

TPC Agent -nstallation

Eo$ can order p%=sical media or do+nload images $sed to install agents locall= on servers to bemanaged b= TPC. T%ere is one for eac% platform s$pported! and t%ese are designated as dis:2I.

A- G Data and @abric agents! Storage )eso$rce Agent ,in$8 -ntel G Data and @abric agents! Storage )eso$rce Agent ,in$8 iSeries G Data agents onl=! Storage )eso$rce Agent ,in$8 Series G Data agents onl= HP5U G Data and @abric agents Solaris G Data and @abric agents Windo+s G Data and @abric agents! Storage )eso$rce Agent

T%ere is no longer a separate dis: for TPC Agent @iles for Cross Platform -nstallationI. T%esefiles %ave been incorporated into t%e t+o/part dis:# image for TPC V4.#! and dis:# and dis:2

images for TPC V0.0. TPC 9ational ,ang$age S$pport &A-! ,in$8 -ntel! Windo+s'

TPC D3 igration Utilit= &A-! ,in$8! Windo+s'

2 3 1 Downloading TPC Software-f =o$ are a c$stomer or b$siness partner and %ave p$rc%ased TPC! =o$ can do+nload =o$r TPC codefrom Passport Advantage or order t%e p%=sical media on a combination of DVD5CDs.

TPC fi8pac: releases do not incl$de t%e prod$ct license and are $sed to $pgrade a licensed TPC

environment. T%e= +ill not r$n +it%o$t a valid license. T%ese can be do+nloaded at(ftp(55ftp.soft+are.ibm.com5soft+are5tivoli5prod$cts5TPC5fi8es5

I< you are an IBM employee and have connectivity to the internal IBM net>or?=and aredemon#trating the product (n machine= =o$can do+nload t%ese installation pac:ages as eAssemblies t%at correspond to t%e pac:age distrib$tionslisted above. ,og into -3 treme ,everage Do+nloadsand searc% for Tivoli StorageProd$ctivit= Center V4.2.2I. T%e searc% +ill ret$rn a list of t%e TPC eAssemblies. C%oose t%e pac:ageand server platform =o$ desire! and do+nload t%e install images. Soare do>nloaded


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Hints and Tips

A t=pical platform do+nload for t%e pac:age distrib$tion +ill cons$me abo$t 4;3 of dis: space.Uncompressing t%e images +ill cons$me an additional 4/;3 of space. Eo$ can store t%ese$ncompressed installation pac:ages on a file server for eas= access! and $se a C-@S or 9@S mo$nt toaccess t%e code from different servers.

Please be a+are of t%e follo+ing :no+n iss$es +%en do+nloading TPC soft+are images( Do+nload from a bro+ser &%ttp' doesnJt +or: rig%t once t%e images %it t%e 2 ;3 limit. Use

command line ftp or anot%er application.

A- native tar doesnJt +or: +%en t%e images %it t%e 2 ;3 limit. -nstall and $se ;9U tar.

Windo+s self/e8tracting e8e doesnJt +or: +%en t%e images %it t%e 2 ;3 limit.

T-P installer reports an error +%en A- native tar $sed to e8tract images. @ile names in longpat%s are tr$ncated. -nstall and $se ;9U tar.

Compare t%e file sie of t%e do+nloaded image +it% t%e file sie on t%e ftp server to ma:e s$re=o$r do+nload completed s$ccessf$ll=.

D c%ec:s$m data is no+ provided +it% TPC fi8pac: do+nloads. We recommend t%at =o$ $set%is data to verif= =o$r TPC do+nloads. @or Windo+s! icrosoft provides t%e @ile C%ec:s$m

-ntegrit= Verifier tool &@C-V' t%at =o$ can $se. *n ,in$8! =o$ can $se t%e Qmds$mO command.*n A-! =o$ can $se Qcs$mO.

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Hints and Tips

2.4 TPC 'nstaller !%er%iew

T%is section covers t%e location of logs! deb$gging tec%niB$es! and :no+n iss$es.

T%ere are t+o t=pes of -nstallations( T=pical -nstall and a C$stom -nstall. T%e T=pical -nstall is for

c$stomers t%at +ant to $se a common User -D and Pass+ord for all $sers. e.g.. D32 Administrator!WAS Administrator! etc.. -n t%e field c$stom install is t%e preferred install pat% beca$se it gives t%e $sermore fle8ibilit= +it% -Ds ! Pass+ords! and ot%er install config$rations! i.e. Database! CAS Agents! andS)A Agents.

Eo$ m$st %ave administrator rig%ts to r$n t%e installer! i.e. Administrator or a $ser acco$nt belonging tot%e AdministratorJs gro$p on Windo+s. *n non/Windo+s platforms =o$ m$st $se t%e root $ser.

2 4 1 Install Log LocationsW%en installing TPC components most log files are created in t%e log s$bdirector= of t%e installlocation! i.e. C(Program @iles-3TPClog or 5opt5-35TPC5log. 1ac% component +ill %ave its o+ns$bdirector= $nder t%e log director=. T%e e8act log location and log files +ill be disc$ssed in more detail$nder eac% component section belo+.

T%ese are t%e basic locations of t%e log files. An important t%ing to note is t%at not all components areact$all= installed $sing -nstallS%ield. @or some of t%e components -nstallS%ield e8ec$tes ot%er installerst%at also create log files. T%at is +%= it is important to :no+ t%e differences in t%e log files and allpossible locations.

2 4 2 TPC InstallerT%is is t%e main s$ite installer t%at installs all components. At certain times as man= as t%ree installerscan be r$nning at t%e same time alt%o$g% it appears onl= one is r$nning. T%is is +%= it is important to$nderstand +%at is %appening and t%e :e= log files to s$ccessf$ll= deb$g an iss$e.A good practice for deb$gging or fig$ring o$t +%at is %appening before t%e act$al install %appens &i.e.!pre/install panels' is to $se t%e -nstallS%ield parm /is(Kavaconsole

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Hints and Tips

set$p.e8e /is(Kavaconsole or .5set$p.s% /is(Kavaconsole

T%is +ill displa= all t%e -nstallS%ield messages and deb$g messages. -n Windo+s it +ill open a cmd+indo+ and displa= all messages in t%at +indo+. *n non/Windo+s platforms t%e messag

tpc hints and tips 4.2.2

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