total golden rules

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Industrial Safety DepartmentTOTAL S.A.Headquarters:2, place Jean Millier La Dfense 692078 Paris-La Dfense Cedex FranceTel. +33 (0)1 47 44 45 46Share Capital: 5 941 838 402,50 EurosRegistered in Nanterre: RCS 542 051 180www.total.comSafetyatworkTOTALSGOLDENRULESWE COMMIT TO FOLLOWING THEM!see you atwww.total.comObjectives

Safety at WorkTotals Golden RulesTo prevent occupational accidents:

Clearly explain the basic rulesthat everyone should knowand apply.

Strengthen prevention byencouraging people to step inwhenever they see somethingbeing done wrong.

Stop work if the risk is not beingproperly managed.Editorial

Accidents are not inevitable. And though the kindsof risks we encounter may vary with our differentdisciplines, we all have one thing in common: a duty to protectourselves and our colleagues in the workplace.The Golden Rules set out in this booklet are based on feedbackand lessons learned. Encompassing the situations mostfrequently encountered, they bring us closer to a more effectivemanagement of the risks specific to our businesses.Strict compliance with these rules is pivotal to preventingaccidents in our own and contractor operations. Safety iseverybodys business, every day.I have no doubt that with everyones commitment to rigorouslyapply the Golden Rules for me, for you, for all, we will achievea safety culture worthy of the Groups ambition.

Christophe de Margerie,Chairman and Chief Executive Officer

14 5 6 8 2123456789101112Totals Golden Rules

High-Risk SituationsTrafficBody Mechanics and ToolsProtective EquipmentWork PermitsLifting OperationsPowered SystemsConfined SpacesExcavation WorkWork at HeightChange ManagementSimultaneous Operations or Co-Activities311107912

The Golden Rules for safety at work are intendedto be shared across Totals businesses andoperations. They must be fully understood andobeyed by everyone.These rules are intended for the people whoorganize work, the people who carry it outand the people who inspect it.They are based on systematic processes foridentifying, assessing and managing risks.They are one component of an appropriateidentification and sanction policy.

HIGH-RISK SITUATIONS

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Do not start up or shut down equipment or installationswithout using the appropriate, written operatingprocedure.Workers must be encouraged to routinely reportdowngraded situations.Workers must be aware of and increase their vigilancein downgraded situations.Standby workers must support workers carrying outnon-routine work.Downgraded situations, complex operations andoperations performed infrequently temporarilyincrease risk.Downgraded situations (temporarily disabled automatedsafety systems, temporary seals, etc.): Must be reported to the units operations manager. Measures to mitigate the resultant risks must be defined,approved, applied and regularly checked. A list of downgraded situations is updated daily andcommunicated to the personnel concerned.Complex operations and operations performedinfrequently (equipment or installation startup, work onpowered systems, etc.): Detailed operating procedures must be prepared and followed.They include hold points to be checked. Appropriate resources must be provided and used. Standby workers support and warn the workers in the eventsomething goes wrong.

TRAFFIC: Machinery/Vehicles/Cyclists/Pedestrians

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Do not exceed the speed limit.

Buckle your seatbelt.

Do not use cell phones while driving.

Do not drive, cycle or walk outside the authorizedpaths.Obey traffic regulations both on- and off-site.Machinery and Vehicles Obey the speed limit and buckle your seatbelt. Make sure machinery and vehicles are suitable for the intendeduse, inspected and authorized for use. Drivers must have a valid license for the vehicle driven ormachinery operated and the type of product transported. Do not use cell phones while driving. Do not transport passengers and goods in the samecompartment. Take special precautions when driving conditions are hazardous. Pull over when you are tired. Special restrictions apply to access to and traffic in hazardousareas where a potentially explosive atmosphere may form.Cyclists and Pedestrians Do not hurry when cycling or walking. Use the paths provided.

BODY MECHANICSAND TOOLS

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Do not carry out work if you do not have the right toolsfor the job and the environment.Two people or machinery may be needed to performwork, depending on the weight, size or bulk of the load.Adapt your body mechanics to the tool rating andrepetitive motions.Follow the appropriate operating procedure forthe tools.Poor body mechanics when handling an object or usingtools can result in injury.The following precautions must be taken: Evaluate the work to be performed. Use appropriate mechanical, hydraulic, electrical and otherequipment. If necessary, ask someone trained in body mechanics to assistyou.Be careful when using manual tools, especially: Valve wrenches. Impact wrenches. Saws and portable grinding machines.

PROTECTIVE EQUIPMENT

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Do not access installations or perform work withoutwearing general or task-specific PPE.The rules concerning PPE must be clearly defined anddisseminated.Collective protective equipment must be in goodcondition, especially protective devices for machinery,gratings, and safety rails.Carefully inspect PPE.Collective protective equipment must be installed andmaintained in good condition. It includes protective deviceson dangerous machinery, gratings, safety rails, elevator andfreight elevator safety devices, etc.Wear personal protective equipment and do not relysolely on the collective preventive measures taken.In installations, wear general personal protectiveequipment (PPE), such as: Coveralls. Safety shoes. A hard hat with whose useful life can be verified. Safety glasses. Hearing protection in specified areas. Safety gloves.Wear task-specific PPE when required by work riskassessments. It includes: Self-contained breathing apparatus. Flame-resistant coveralls. Filter mask / hood / visor. Face shield or glasses. Device to detect the presence of toxic substances. Safety harness.

WORK PERMITS

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Do not perform work without a valid work permit.Perform checks before work commences to make surethere is no live energy (mechanical, chemical, thermal,electrical, etc.).Monitor work whenever there is a risk of explosion ortoxicity.A new permit must be issued if conditions or operatingprocedures change.Work permits are critical to ensuring that work isperformed safely: The person issuing the permit must check that the work andtasks are clearly described. Preparations must include a prior workplace visit. A risk assessment must be performed, addressing the operatingprocedure and the work environment. Where necessary, specific additional permits (hot works, lifting,lockout of powered systems, confined spaces, excavation, workat height, etc.) must be issued by a certified person before thework begins. The unit responsible for handover of the zone and the workequipment must check that all the permit conditions have beenmet before work begins and continue to be met throughout theduration of the work. The work process includes acceptance on completion of thework and handover of the equipment to the operators.

LIFTING

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Do not walk or stand under a load while liftingis taking place.

The lifting equipment and accessories must beinspected and in good working order.

The load must be securely slung and properly bundled.

The moving load must be controlled at all times.Lifting operations using cranes, hoists or othermechanical devices can only be performed if: A risk assessment and a lifting plan have been prepared for theoperation. The lifting equipment and method must be selectedby a qualified person. The weight of the load is known and falls within the safe workingload for the equipment to be used. The operators are fully trained and qualified. The cranes andother lifting equipment must be operated by certified workers. The lifting equipments safety devices are in good working order. An identification system (color code or equivalent) is used tocertify that the lifting accessories have been inspected at regularintervals. The lifting devices and accessories such as slings and shackleshave been visually inspected before use. The lifting area has been marked out to prohibit access. The signaler is present.

WORK ON POWERED SYSTEMS

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Do not perform work without checking that the powerand product supply has been rendered inoperative.Lockout diagrams must comply with the riskassessment.Lockout-tagout devices must be in place and thelockout start and end times must be recorded.The operator must be present whenever a productsystem representing a risk for the people performingthe work is opened.Some work can only be performed after lockout of theproduct or the energy (mechanical, electrical, hydraulic,thermal, radioactive).Such work can only be performed if: An appropriate work permit is prepared and approved,complete with all the associated attachments. The energy is safely discharged or the equipment is purgedand vented. The equipment operator and the person performing the workcheck physical isolation. A lockout-tagout system is used. The isolation and its effectiveness are regularly checked. The operator is present whenever a product systemrepresenting a risk for the people performing the work isopened.

CONFINED SPACES

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Do not enter a confined space until isolation has beenverified and the atmosphere checked.

A safety attendant (standby worker) must be nearby tomonitor the worker