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Top Five Ways to Protect Your Organization from Data Loss & Cyber Hackers Wednesday November 29 Jim Kandrac, UCG Founder and President Matt Paterini, UCG Regional Director

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Page 1: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Top Five Ways to Protect Your Organization from

Data Loss & Cyber Hackers

Wednesday November 29 Jim Kandrac, UCG Founder and President

Matt Paterini, UCG Regional Director

Page 2: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

• Introductions – UCG Technologies

• UCG Technologies Overview

• IBM Power8 – S814, S824 and IBM SAN

• Top Five Ways To Protect Your Organization

1. Cloud, Hybrid Cloud and Private Cloud Backup + Disaster Recovery Best Practices

2. Enterprise Security Training – Cyber Security

• Summary – Q/A and Helpful Resources

Agenda

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Page 3: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Who is UCG?

• United Computer Group, Inc. founded in 1987

• 2016 re-branded to UCG Technologies

• Clients in 31 states & Canada

• www.ucgtechnologies.ca

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UCG Technologies Inc.

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Offices – Toronto Airport Corporate Centre 2425 Matheson Blvd. East 8th Floor Mississauga, ON L4W 5K4 Data centre – 2920 Matheson Blvd. East Suite #200 Mississauga, ON L4W 5J4

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UCG Milestones

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IBM Power System S814 Server

• Open technology for midsized business solutions

• 10,000 CPW per core

• 4, 6, or 8 core available

• 10,000 CPW per core

• Recommended midmarket configuration

– 4 core – P05 – max memory - 64GB, Fibre and V3700 SAN

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IBM Hardware & Software Maintenance

Standard

• IBM POWER8 – 3 years Monday through Friday 8:00 am until 5:00 pm

• IBM Software Maintenance – 3 years Monday through Friday 8:00 am until 5:00 pm

Recommended

• Upgrade hardware maintenance to 7/24/365 – nominal charge

• Upgrade 1 year SWMA to 3 year pre-paid; 8:00 am to 5:00 pm or 7/24

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Top Five Ways to Protect

Your Organization from Data Loss

Page 9: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Top five ways to protect your organization and recover from a data loss or security breach

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1. Properly encrypted data protection in two remote data centers

2. Develop and test an incident response plan

3. Disaster recovery test to gauge RTO and RPO

4. Phishing tests to determine your % of being vulnerable

5. Ongoing education and training for staff to reduce or eliminate cyber attacks

Backup & Disaster

Recovery

Cyber Security

Training

Page 10: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Talking SMAC and cyber security (social, mobile, analytics, cloud)

• The U.S. Director of National Intelligence ranks cybercrime as the No. 1 national security threat, ahead of terrorism, espionage, and weapons of mass destruction

• Predictions in 2018 indicate that at least two-thirds of enterprises will discover a breach of sensitive data

• At some point, your organization WILL suffer a cyber-security breach…in fact, you may even have a breach at this moment

• Most breaches are not even discovered by the breached party

• Inadequate incident response leads to financial, operational, and reputational losses

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Page 12: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

• More stringent governmental and industry-specific regulations – Human Resources

– Healthcare

– Finance

– Legal

• Shorter backup windows

• Complex, multi-platform environments

• Reduced IT staff

Data backup and DR needs are increasing rapidly

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Page 13: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Consider these five critical questions in the event of a security breach, data loss or disaster 1. Which data, applications, and servers will impact your

business functions and in what timeframe?

2. What are the technologies hosting this information today and in the foreseeable future?

3. How quickly do you need to get the data back and systems running again?

4. Which personnel would be involved in the recovery process including client and/or patient notification?

5. Where would your recovery happen should you lose access to critical servers or your complete site?

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Page 14: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Backup Options

• RTO and RPO discussion

• IBM i Cloud Backup

– Cloud, Hybrid Cloud & Private Cloud

– DRaaS

– High Availability + Cloud (archival)

• Information gathering, analyze, and assess

• Backup and DR for ALL platforms and databases

• Data location considerations – U.S Patriot Act

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Disaster Recovery Options

1. 48 Hour DR Quick Ship Program (i)

2. <24 hours: warm shared system

3. <12 hours: hot dedicated and pre-loaded System

4. <1 hour: High Availability

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Meet your Recovery Time Objectives (RTO)

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Select a vendor that provides secure online backup and DR solutions

• Complete backup and disaster recovery solutions including enterprise security training

• Supports all major platforms and databases

• Multiple secure data centers

• Remote hardware disaster recovery solutions

• IBM Power Systems (iSeries specialists)

• Passionate support, disaster readiness and technology that scales with your business

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• When vendors come knocking at your door, be prepared to put them through the paces of explaining how their technology protects you

• Then ask them what they do about the human side

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If you get a blank stare, then proceed with caution. You may be getting only half a solution.

Make sure you get the FULL solution

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Cyber Security Training How do you manage the issues of malware,

ransomware, & social engineering?

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Security awareness training

and on-going phishing

On-going phishing

• Highly effective - keeps

security front of mind

• Helps meet compliance

regulations

• Immediately see which

employees “get it” and who

needs assistance

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Security awareness training

and on-going phishing

Key Security Training Features

• High quality, computer

based, interactive training

• Follow up tests

• Comprehensive reporting

Employees need to understand

• Spam

• Phishing/spear-phishing

• Malware

• Social engineering and more

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Training

period

12 month

average

1.3%

Initial baseline

phish-prone

percent average

15.9%

12 Month Period:

• 372 accounts

• 3600 phish tests

• 291,000 seats

Security Awareness

Training WORKS!

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Page 24: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Top five ways to protect your organization and recover from a data loss or security breach

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1. Properly encrypted data protection in two remote data centers

2. Develop and test an incident response plan

3. Disaster recovery test to gauge RTO and RPO

4. Phishing tests to determine your % of being vulnerable

5. Ongoing education and training for staff to reduce or eliminate cyber attacks

Page 25: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

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Page 26: Top Five Ways to Protect Your Organization from Data Loss ...€¦ · Top five ways to protect your organization and recover from a data loss or security breach 24 1. Properly encrypted

Questions?