top 10 tips for effective communications

@LinaArseneault CaféLina Blog www.café-lina.com [email protected]


O About CaféLina and Lina:O http://cafelina.me/about/

O CaféLina Blog: http://cafelina.me/ O Twitter: @LinaArseneault O Email: [email protected] LinkedIn:

www.linkedin.com/in/linaarseneaultO Slideshare:

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TOP 10 TIPS FOR EFFECTIVE COMMUNICATIONS

@LinaArseneault CaféLina Blog www.café-lina.com [email protected] @LinaArseneault CaféLina Blog www.café-lina.com [email protected]

Overall Credibility in Communication

Source: Research by Dr. Albert Mehabrian, UCLA sociolinguist

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Mehabrian’s 7% rule

55% of meaning comes from presentation

38% of meaning comes from tonality

7% of meaning comes from the words themselves

Mehabrian’s 7% rule

55% of meaning comes from presentation

38% of meaning comes from tonality

7% of meaning comes from the words themselves


TOP 10 Tips

For Effective Communication …

Catch The Cues


TIP #1 Understand the Rules of the Game

Catch the Cues


TIP #2 Dress For Context

Catch the Cues


TIP #2 Dress For Context

Catch the Cues

Excuse me, I’m here for

the job interview

OK,You’re

hired …


TIP #3 Know Your Audience

Catch the Cues

ABC Inc

“I’m sorry sir - you’re properly dressed”.


Catch The Cues1. Understand The Rules Of The Game

2. Dress For Context

3. Know Your Audience


Body Language


TIP #4 Self Awareness

Body Language

“WE LOVE YOUR IDEA!”


TIP #5 Own Your Own Space

Body Language


Body Language

Body Language says more than the words

you speak….


TIP #6 Demonstrate Competence With Confidence

Body Language


Power Gestures


Not so Powerful Gestures

men VOLUNTEER – Introduce yourself


Body Language4. Self Awareness

5. Own Your Own Space

6. Demonstrate Competence With Confidence


Voice


TIP #7 Project with Passion & Volume

Voice

http://www.youtube.com/watch?v=P9_mED99cdk


TIP #7 Project with Passion & Volume

Voice

http://www.americanrhetoric.com/speeches/mlkihaveadream.htm


TIP #8 Inspire Confidence using Vocal Inflection

Voice


TIP #8 Inspire Confidence using Vocal Inflection

Voice

http://www.youtube.com/watch?v=0kusJhuuWFI


Voice7. Project With Passion & Volume

8. Use Downward Inflections


Message


TIP #9 Focus On How You Say It

Message

Opening TAGS:

Perhaps

Maybe

Well, you know …

Like, ummmm

The title of the slide is …


TIP #10 Eliminate Qualifiers, Tags & Diminishing Words

Message

Just… A little… I’m sorry to bother you, but… I don’t do well with PPT


Message9. Focus On How You Say It

10.Eliminate Qualifiers, Tags & Diminishing Words


Cues

4) Self Awareness5) Own Your Space6) Demonstrate Competence with Confidence

7) Project with Passion & Volume8) Use Downward Inflections

Top 10Showing Up

Voice

BodyLanguage

9) Focus On How You Say It ...10) Eliminate Qualifiers, Tags & Diminishing Words

1) Understand the Rules of the Game2) Dress for Context3) Know your Audience

Message


Listen on YouTube

http://www.youtube.com/watch?v=EW4GMP3f-Qc


O About CaféLina and Lina:O http://cafelina.me/about/

O CaféLina Blog: http://cafelina.me/ O Twitter: @LinaArseneault O Email: [email protected] LinkedIn:

www.linkedin.com/in/linaarseneaultO Slideshare:

http://www.slideshare.net/Lina_Arseneault O High-Resolution Pictures on Flickr

Scan to find this presentation online


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View Lina’s overall Peerindex score.

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top 10 tips for effective communications

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