Top 10 Things Every New Language

Program Administrator Should Know

Patricia SzaszDirector of Intensive English ProgramsMonterey Institute of International Studies

Monday, November 2, 2009

The Plan

Why this discussion?

Who are you?

Group brainstorm & report back

My top ten list

Questions & comments

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Moving from teacher to administrator

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Monday, November 2, 2009

Group brainstorm & report back

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10: Build connections on campus

Blue Web Pattern by Darren Hester. Flickr Creative Commons. Monday, November 2, 2009

9: Build connections off campus

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8: Find your marketing niche

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7: Know where your money is

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6: Learn to prioritize & delegate

Juggling by Francesco Di Maio. Flickr Creative Commons. Monday, November 2, 2009

5: Learn to listen actively

Are you listening? by publicenergy. Flickr Creative Commons.

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4: Know when to bend the rules...

...and when to stick to your guns

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Thomas-kilmann Conflict Mode Instrument (TKI)

Assertiveness

Coope

rative

nes

s

Collaborating

Collaborative

Accommodating Compromising

CompetingAvoiding

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3. Establish good assessment & documentation practices

Notes33 by unlikely. Flickr Creative Commons.

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2. Foster collaboration & innovation

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1. Hone your leadership skills

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Some resources:•A Handbook for Language Program Administrators by Mary Ann Christison and Fredricka L. Stoller (Alta Books, 1997)•Thomas-Kilmann Conflict Mode Instrument (1974)•Becoming the Boss by Linda A. Hill (Harvard Business Press, Jan 01, 2007)•Strengthsfinder 2.0 (Gallup Press, 2007)•What Makes a leader? by Daniel Goleman (Harvard Business Press, Jan 01, 2004)

Monday, November 2, 2009

Questions &

Comments

Monday, November 2, 2009