TOASTMASTERS EVALUATIONS

THE FOUNDATION

TO EFFECTIVE

DEVELOPMENT

AND

PROGRESS

A Listening and Leadership Skill

IT HAPPENS TO THE BEST

Failure is the Best Teacher

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What Is JUDGING ? Picking the Winner Personal Value Judgement Comparing to Others Emotional Involvement Personal Preferences Score Sheet Guidelines .

Its A Personal Value Judgment

What Is CRITISISM ? Expression of Dislike Finding Fault Personal Judgement Concern for Task Generally Not Constructive No Reason Given Given Harshly .

Management – Positional Power

What Is EVALUATING ? Building Process Comparison to Self Measure Against Set Goals Empathy and Understanding Recommendations Alternatives Positive Mind Set .

A Leadership Skill

The Pillars of Toastmasters

Management , Chairmanship , Protocol, Process, PR & Practice

Prepared Speaking

Impromptu

Speaking

Listenand

Think

Evaluating

Leadership

WHY EVALUATE ? Give Constructive Feedback Assist Speaker to Develop Assist Speaker to Grow Make Recommendations Develop Listening Skills Develop Management Skills Develop Leadership Skills .

To Build and Grow

BENEFITS FOR EVALUATOR Develops an Attitude of Looking for

“Good” Opportunity to Help Others Grow Builds Interpersonal Skills (EQ) Builds Attention to Detail Develop Listening Skills Builds Knowledge Base Builds Feedback Skills Builds Impromptu Speaking Skills .Your Opportunity to Grow

Others

BENEFITS FOR SPEAKER Timely and Powerful Learning Aid Accepting Open and Effective

Feedback Feedback Provides Personal Growth Paves the Way to Better Speaking

Skills Provides Motivation Builds Self Esteem Builds Confidence Recognition of Effort and

Improvements .Your Opportunity to Learn

BENEFITS FOR CLUB Defines Standards of Excellence Build Positive Climate In Groups Develops Role Models Creates Success Orientated

Atmosphere Prevents

Lack of Recognition Loss of Self Esteem Failure to Improve Poor Interpersonal RelationshipsVPE IS THE ADJUDICATOR

9 Types of Evaluations

Must Try Them All

One On One

Public

One On One

Private

One On One

Written

EvaluationPanelOne

Presenter

Speaker Interacts

with Evaluator

Problem Solving

Discussion

Group Comments

Written

Open Group

Evaluation

Mentor & VPE

Feedback

EVALUATORS FOCUS POINTS

This is Not About How Clever You Can Be

What the Speaker DOES NOT

WHO the Speaker IS-------------------------------------------------

The Criteria of the Speech Assignment

NOT The Content of the Speech

EVALUATORS GOLDEN RULEIF YOU CANNOT GIVE A

REALISTIC AND PRACTICAL ALTERNATIVE METHOD OF DOING IT

THEN

SHUT UP!

Do Unto Others as You Would Like Done to You

You Have 3 Choices

Who Do You Want To Be?

SENSITIVITY

What Goes Around Comes Around

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6 x EVALUATION STYLES #1

Whitewash

6 x EVALUATION STYLES #2

Cliff Hanger

6 x EVALUATION STYLES (3)

Know It All

6 x EVALUATION STYLES #4

Destroyer

6 x EVALUATION STYLES # 5

Revenge

6 x EVALUATION STYLES # 6

The Developer

Pass or Repeat ? D74 Uses Pass / Repeat system for C

C’s D74 Optional Pass / Repeat at A C

Level Each Club Can Decide What is a Pass Mark ?? 50% + 1 (60%) of Manual Criteria You just have to learn and apply the

skill Proficiency & Mastery come with

Practice VPE can overrule as standards keeper .

Perfection is only found in books

Process 1 – Before the Speech

Phone the Speaker a Day Before Determine any Specific Needs (ask

Speaker) Read the Full Manual Assignment Highlight Assignment Evaluation Guide

Items Read Previous Evaluations Prepare to Develop.

It takes Preparation & Concentration

Process 2 – During the Speech

Stick to Manual Criteria Listen Attentively Make Copious Notes Identify at Least 8 to 10 Points Select the 7 Best for Oral Evaluation Check Your Points with Evaluation Panel .

It takes Preparation & Concentration

Think Before You Speak

You Cannot Undo words badly chosen

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Process 3 – Present the Evaluation

THE ORAL EVALUATION

• GOOD X 3 POINTS

• CHANGE X 3 POINTS

• BEST X 1 POINT

SUMMARY

Process 3a - Present the Evaluation

Personalise Your Language * Speak to the Speaker Directly Answer All the Manual Questions Note All Your Points in Manual Include Improvements Provide Clear Recommendations Summarise .

Making a Contribution

Personalise your language (1)

Acceptable: My reaction was …. It appeared to me ….. I felt that you…… We believe ….. We felt that you…..

Observational

Personalise your language (2)

Unacceptable: You should have …… You failed to …….. Your opening was ….

Judgmental

Personalise your language (3)

Acceptable: I suggest ……………. I think …………… Something I found helpful was …….

Building

Personalise your language (4)

Unacceptable:

You should ………….. You must ……….

Good speakers do it by ..

Telling NOT Selling

Process 4 – After the Evaluation

Discuss with the Speaker Emphasise items not mentioned in Evaluation Ask Speaker for Comments Listen and Discuss Reaffirm Strengths Encourage.

Making a Contribution

Other Evaluations

Everybody is on show

Evaluate the EVALUATOR

GENERAL Evaluator(meeting officers)

Evaluate the Evaluator Critical Step - Missed in Most Clubs Assign Evaluators in the Audience – 1 per

evaluator Not Part of General Evaluators Role Evaluate the Evaluators Forms

See Sample template form Verbalise One at each meeting Open Evaluation of Evaluators Upgrades Standard for Evaluations.

We Learn by Teaching

General Evaluations

Upgrade Club & Meeting Standards

Generally an Experienced Toastmaster (?) Assign /Advise General Evaluator Before

Meeting Provide General Evaluators Form / Template

G E ---Evaluates the Offices of the evening See Sample Template form

Evaluates the Meetings Atmosphere Professional, Well Advertised, Image,

First Impressions, Fun, Camaraderie,Growth and Development, Treatment of Guests and Visitors, Learning etc

Is This a Place I want To Go To ?

Evaluators 10 “commandments”

1. Show you care2. Suit your evaluation to the speaker3. Learn the speaker’s objectives4. Listen actively5. Personalise your language.

Its All About Them

Evaluators 10 “commandments”

6. Give positive reinforcement7. Build a motivational climate8. Evaluate behaviour – not people9. Nourish self-esteem10. Show the speaker how to improve

Help Them Grow

Effective Feedback

Direct From The Boss

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Break

Workshop -- Lets Evaluate

What are they going to Say???

THE WORKSHOP ONE SPEAKER

ALL DELEGATES TO EVALUATE 3 EVALUATORS CHOSEN

EVALUATE THE EVALUATORS

OPEN DISCUSSION

Learning By Doing

Reminders - Speech Evaluations

What is Criticism? What is an Evaluation? Key Elements to an Evaluation

To Listen and Observe To Look for Areas of Improvement To Be Truthful – No Hidden Agenda To Build and Grow - Tactfully To Assist Unselfishly

Compared to WHO?

No Better Alternative = SHUT UP!

Adolph’s Evaluation Guide 1 Type of Speech (Purpose) Message (How you feel) Delivery (Showtime) Structure (Credibility) Body language (What you see) Voice (How you hear it) Words (Audience Knowledge) Overall Impression

For a Speech

Adolph’s Evaluation Guide 2 Stage Presence (venue management) Visual Aids (appropriate, types used) Handouts (timing, usefulness, clarity) Slides (quality, skills on equip, death by

pp) Multi Media (appropriate, usage,

sound ) Microphone (PA usage, control, skills) Facilitation Skills (Questions/Answers,

Activ.) Overall ImpressionFor a Presentation

Thank You

Web: www.adolph.co.za Web: www.mentorzone.co.za e-Mail adolph@adolph.co.za Tel: 011- 794 - 5352 Cell: 082 - 493 - 9093