to strengthen primary caresembc interventions physician data reporting and performance feedback •...

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Aligning and Linking Opportunities Aligning and Linking Opportunities to Strengthen Primary Care C t f H lth C St t i Center f or Health Care Strategies November 3, 2011 1

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Page 1: to Strengthen Primary CareSEMBC Interventions Physician data reporting and performance feedback • Establish a network of physicians who are committed to process change and data exchange

Aligning and Linking OpportunitiesAligning and Linking Opportunitiesto Strengthen Primary Care

C t f H lth C St t iCenter for Health Care StrategiesNovember 3, 2011

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Beacon Communities

• Funded by U.S. Department

Beacon Communities

Funded by U.S. Department of Health and Human Services– Administered by the Office of the National Coordinator for Health Information Technology

“The Beacon Program will support these communities… to improve care coordination, increase the quality of care, and slow the growth of health care spending… Beacon Communities will focus on specific and measurable improvement goals in the three vital areas for health systems improvement: quality cost efficiency and population health ”

2http://healthit.hhs.gov/portal/server.pt?open=512&objID=1805&parentname=CommunityPage&parentid=2&mode=2&cached=true

quality, cost‐efficiency, and population health.”

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17 Beacon Communities17 Beacon Communities

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Beacon In The NewsBeacon In The News

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Southeast Michigan Beacon Community C ll b i (SEMBC)Collaborative (SEMBC)

• Vulnerable Population• Vulnerable Population– Detroit, Highland Park, 

Hamtramck, Dearborn, Dearborn HeightsDearborn Heights

– Population Flight– Physician Flight– Considerations

• Unemployed• Uninsured• Uninsured• Limited access to healthcare

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Beacon in Southeast MichiganBeacon in Southeast Michigan

• Focus on Diabetes• Focus on Diabetes– Provider interventions  – HIT‐enabled clinical and operational interventions

– Patient and community outreach interventions

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SEMBC DomainsSEMBC Domains

Information Information Technology Technology and Securityand Security

Evaluation & Evaluation & MeasurementMeasurement

Clinical Clinical TransformationTransformation SustainabilitySustainability

Stakeholder Stakeholder Engagement & Engagement & ParticipationParticipation

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Example Linkage Opportunity for AlignmentLocal Level: Physician Participation and Leadership

• PCP is governing board co chair

Local Level: Physician Participation and LeadershipState Level: MDCH Participation and Leadership

• PCP is governing board co‐chair• PCPs active across teams• Medicaid represented on governing 

board• HIT Coordinator represented on 

governing board• Frequent State‐sponsored collaborative 

meetings for all ARRA and HIT/HIE‐g /related initiatives 

• Regular reports to HIT Commission and others

• Introduction to RDPS practiceIntroduction to RDPS practice participants

Dr.  Herbert Smitherman, Executive Board Co‐Chair, seeing a patient at one of his FQHC li i

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FQHC clinics.

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SEMBC InterventionsSEMBC InterventionsPhysician data reporting and performance feedback• Establish a network of physicians who are committed to process change and

data exchange.

Care Coordination – Ambulatory • Utilization of patient navigators to help patients adhere to treatment plans.

Clinical Decision Support • Targeted alerts, reminders, and decision support information.

Care Coordination – Hospital Emergency Departments • Partnerships with ED that helps identify treat and coordinate care ofPartnerships with ED that helps identify, treat, and coordinate care of

diabetic patients.

Patient Engagement • Partnerships with community and faith-based organizations that extend the

h f SEMBCreach of SEMBC.Telehealth• Use mobile and other messaging options to identify diabetes within the

SEMBC.

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B HIE i f l i lBeacon, HIEs, meaningful use, regional extension center, EHR incentives, 

PCMH (local and national definition), health homes, competing and p g

misaligned private payer initiatives, Medicaid health plan requirements, 

AF4Q, EHR vendors, pharm reps, ACOs PO reps OSCs health system reps PCPPO reps, OSCs, health system reps, PCP bump, measurement and evaluation, claims versus clinical data, university 

research projects, CMS demo…

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Example Linkage Opportunity for Alignmentf i di

• Contracted to leverage existing 

Use of Practice Coordinators

experience and relationships within physician community– Knowledge of federal state andKnowledge of federal, state and 

private payer initiatives and incentivesA i t ti ith l i– Assist practices with leveraging practice work to meet multiple obligations

• Linkage with Regional Extension Center

• Linkage with EHR Incentive Programg g

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Example Linkage Opportunity for Alignmenth fiOther Benefits  

• Assistance with revenue cycle management and other b i t ibusiness management issues

• CME Credits

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Clinical Transformation: SEMBC T G l d MSEMBC Target Goals and Measures

1 A 5% increase in the proportion of diabetic patients who receive standard recommended testing and examinations1.A 5% reduction in the proportion of non-urgent Emergency Department utilization among diabetic patients.2.A 5% reduction in the proportion of diabetic patients having disparity ratios for quality of care and population health measure disparities related to gender insurer or3. health measure disparities related to gender, insurer, or race.

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OMG

GDAHC

SEMBCC (Beacon Baseline)

SEMBCC (Beacon Impact)

MiPCT Clinical Metrics

BCBSM PGIP 

Program CHIPRACMS Adult 

CoreMean‐

ingful UseNCQA PCMH Data Source Notes

SEMBCC Ref No. (Beacon Baseline)

SEMBCC Ref No. (Beacon Impact)

BCBSM PGIP 

Program Ref No.

CHIPRA Ref No.

Mean‐ingful Use Ref No.

NCQA PCMH Ref 

No.1 30 Day Readmission Rate x x For specific conditions2 ACE/ARB Continuation and persistence for Congestive Heart Failure (CHF) 0551 x Congestive Heart Failure (CHF) 143 ACE/ARB for Congestive Heart Failure (CHF) x Congestive Heart Failure (CHF) 134 ACE/ARB Use with comorbid Congestive Heart Failure (CHF) 0081; 0137 x x x Diabetes 275 ACE/ARB Use with comorbid Hypertension x Diabetes 296 ACE/ARB Use with comorbid Nephropathy x Diabetes 287 Adolescents (12‐19 yrs) having accessed primary care services x x Administrative Data HEDIS AWC 148 Adolescents having had recommended immunizations / Adolescent  x x x x Administrative Data HEDIS AIS/IMA; Child/Adolescent  7 6 2C, #19 Adult BMI / Adult Weight Screening and Follow‐up 0421 x x x Adult Chronic Care ‐ Obesity 8 (Core,  2B, #6

10Adult females (24‐64 yrs) had cervical cancer screening / Cervical cancer screening 0032 x x x x x Administrative Data

HEDIS CCS; Adult Preventive Care ‐Screening; Adult Prevention 2 2C, #1

Ad lt ith di l diti h d h l t l i (LDL C) / HEDIS CMC C ti H t

Notes and Reference CodesDetroit‐specific Measures National Programs

Measure Name (alpha order)

NQF Measure  Number

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Adults with cardiovascular condition had cholesterol screening (LDL‐C) / LDL‐C screening for Congestive Heart Failure / LDL‐C screening for Coronary Artery Disease (CAD) 0075 x x x Administrative Data

HEDIS CMC; Congestive Heart Failure (CHF) RETIRED (2011 PY); Coronary Artery Disease (CAD) 12; 16 2C, #1

12 Antibiotics within one hour before surgery (Outpatients) 0125; 0527 x x x MCC Hospital Report13 Antidepressant medication management 0105 x x Medication Management 31

14Assessment of patient tobacco use / Percent current smokers / Record smoking status for patients 13 years old or older x x x x x

Health system EMR data (6 participants); Payer claims / 

Adult Preventive Care ‐ Tobacco (age 13 and older); Pediatric Care 20 14 9 (Core) 2B, #8

15 Asthma ‐‐ Appropriate medication use 0036 x x Retired (H132009 PY) 5

16Atrial Fibrillation/Atrial Flutter: Chronic Anticoagulation Therapy for Coronary Artery Disease (CAD) 0241 x x

Coronary Artery Disease (CAD) (new for 2011 PY) 19

17 Attitude Toward HIT Improvement Rate x Provider Interview/Survey 2618 Barrier resolution rate x Provider Interview/Survey 2519 Barriers to HIT adoption/use Identified (#) x Provider Interview/Survey 2220 Blood pressure <130/80 x Health system EMR data (6  1521 Blood pressure <140/80 x Health system EMR data (6  1622 Blood pressure <140/90 / BP control <140/90 0061 x x x x Health system EMR data (6  Adult Chronic Care ‐ Diabetes,  17 523 BMI documentation < 18.5 x x x Health system EMR data (6  22 8 (Core,  2B, #624 BMI documentation < 30.0 x x x Health system EMR data (6  25 8 (Core,  2B, #625 BMI documentation 18.5‐24.9 x x x Health system EMR data (6  23 8 (Core,  2B, #626 BMI documentation 25‐29.9 x x x Health system EMR data (6  24 8 (Core,  2B, #627 Breast cancer screening 0031 x x x x x Administrative Data Adult Preventive Care ‐  1 2C, #128 Child BMI x x x x Pediatric Care ‐ Obesity 7 8 (Core,  2B, #7

29Children (15 mos) had all 6 recommended well child visits; Well child visits in first 15 months of life x x x x Administrative Data

HEDIS W15; Peditric Care ‐ Preventive; Child/Adolescent  9 10

30Children (3‐6 yrs) had at least 1 well child visit per year / Well child visits in the third, fourth, fifth and sixth years of life x x x x Administrative Data

HEDIS W34; Peditric Care ‐ Preventive; Child/Adolescent  10 11

31 Children (7‐11 yrs) having accessed primary care services x x x Administrative Data HEDIS CAP; Peditric Care ‐  14

32Children and adolescents (2‐18 yrs) appropriate testing for throat infections prior to antibiotic use 0002 x x x Administrative Data HEDIS CWP 15Children and adolescents (3 mons ‐ 18 yrs) appropriate use of antibiotics 

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( y ) pp pfor upper respiratory infection (URI) / Appropriate treatment for children with URI 0069 x x x Administrative Data HEDIS URI; Antibiotic Use 3

34Children and adolescents (5‐17 yrs) having had appropriate medication use for Asthma 0036 x x Administrative Data

HEDIS ASM; Measure 0036 doesn't specify age

35 Chlamydia Screening (ages 16 ‐ 24) 0033 x x x x Adult Preventive Care ‐ Screening 9 2C, #136 Colorectal Cancer Screening 0034 x x x x Administrative Data Adult Preventive Care ‐ Screening 2C, #137 Controlled Blood pressure ≤140/90 / BP control <140/90 0013 x x x Adult Chronic Care ‐ Hypertension 5

38Diabetes Combo (Percent of patients meeting three diabetic care measures: HbA1c Testing, HbA1c<9.0%, and Lipid Screen) x x Administrative Data Developed by GDAHC 2C, #1

39 Disparity ratios (gender, insurer and race) for quality and population  x x x Payer claims / encounter data or  16 7 (Core;  1F, #1; 2A, 40 E prescribe x x x 4 (Core) 3E41 ED Rate: Previously Diagnosed Asthma x x Adult Chronic Care ‐‐ Asthma  2042 ED visits (adults) x43 ED visits (children) x x 1844 ED visits that likely PCP treatable (adults) x x x Medicaid, Medicare Cost ‐ Utilization 2645 ED visits that likely PCP treatable (children) x46 Eye examination within 12 months 0055 x x x Payer claims or encounter data;  7 347 Follow‐up care for children prescribed ADHD medication 0108 x x x Medication Management 33 2148 Foot exam within 12 months 0056 x x x Payer claims or encounter data;  8 449 FSP: Back Surgery ‐  Rate of back surgery per 1,000 member years x Administrative Data50 HbA1c level < 8.0 0575 x x x JVHL Adult Chronic Care ‐ Diabetes 251 HbA1c level > 9.0 0059 x x x x JVHL Adult Chronic Care ‐ Diabetes 352 HbA1c tested within 12 months x Payer claims or encounter data;  153 HbA1c Testing of adults with diabetes / HbA1c Testing 0057 x x Administrative Data HEDIS CDC; Diabetes 2254 High tech radiology services (adults and children) x55 High tech radiology standard cost PMPM (adults and children) x56 HIT Misconception resolution rate x Provider Interview/Survey 27

57Home Management Plan of Care document to children/caregivers while hospitalized 0338 x

x(Asthma  x x MCC Hospital Report 8 (Menu) 3C, #3

l ( b l d )58 Hospitalization Rate (Ambulatory Care Sensitive Conditions ‐ ACSC) x x59 Hospitalization Rate: Previously Diagnosed Asthma x Adult Chronic Care ‐‐ Asthma 60 Improved HIT use rate x Provider Interview/Survey 29

61Inappropriate antibiotic for adults with acute bronchitis / Avoidance of antibiotic treatment in adults with acute bronchitis 0058 x x Administrative Data Antibiotic Use 4

62 INR Monthly testing for patients on Warfarin ‐ Coronary Artery Disease  x Coronary Artery Disease (CAD)  2063 LDL‐C level of control < 100 0064 x x x JVHL Part of measure pair; Adult  564 LDL‐C level of control < 130 0064 x JVHL Part of measure pair 665 LDL‐C Screening of adults with diabetes / LDL‐C Screening test 0063 x x x Administrative Data HEDIS CDC; Diabetes 23 2C, #166 LDL‐C tested within 12 months x x Payer claims or encounter data;  4 267 Lead Screening (Medicaid Only) x x 2C, #168 Lipid lowering drug rate for Coronary Artery Disease (CAD) 0074 x x Coronary Artery Disease (CAD) 1769 Lipid lowering drug rate for Diabetes x Diabetes 25

70Low Back Pain: Adults (18‐50 years old) having had appropriate use of imaging studies for low back pain 0315 x x Administrative Data

71 Low Back Pain: Use of Imaging Studies 0052 x x x Administrative Data Low Back Pain 3072 Low tech radiology services (adults and children) x73 Low tech radiology standard cost PMPM (adults and children) x74 Median Time to Fibronolysis 0287 x MCC Hospital Report

75Medication management: Annual monitoring for patient on persistent medications x x x Medication Management 32 5 (Core)

2B, #9; 2D, #4; 3D

76 Nephropathy assessment within 12 months x x Payer claims or encounter data;  18 1277 Nephropathy monitoring / Monitor for nephropathy 0062 x x Administrative Data HEDIS CDC; Diabetes 2478 Number of new HIT initiatives implemented  x Provider Interview/Survey 2379 Outpatient physician visit prior to 30 day all cause readmission x Payer claims or encounter data 1480 Outpatient physician visit prior to 30 day readmission x Payer claims / encounter data or  1181 Outpatient physician visit within 14 days of acute care hospitalization x x Payer claims or encounter data;  11 882 Outpatient physician visit within 3 days of acute care hospitalization x x Payer claims or encounter data;  13 1083 Outpatient physician visit within 30 days of acute care hospitalization x x Payer claims or encounter data;  10 784 Outpatient physician visit within 6months of acute care hospitalization x x Payer claims or encounter data; 9 684 Outpatient physician visit within 6 months of acute care hospitalization x x Payer claims or encounter data;  9 685 Outpatient physician visit within 7 days of acute care hospitalization x x Payer claims or encounter data;  12 986 Outpatient standard cost PMPM (adults and children) x

87Participation in cardiac rehabilitation following a qualifying cardiac event ‐ Coronary Artery Disease (CAD) x

Coronary Artery Disease (CAD) (new for 2011 PY) 21

88 Patient  knowledge regarding improved self‐management  x Navigator interview 2189 Patient experience x Navigator interview 1990 Patient knowledge regarding disease process x Navigator interview 2091 Patient no show rate x Provider reporting 1792 Perceived HIT utility improvement rate x Provider Interview/Survey 2893 Perceived norm improvement rate x Provider Interview/Survey 2494 Percent of adults having had appropriate medication use for Asthma 0036 x x Administrative Data HEDIS ASM; Measure 0036 doesn't 

95Percent of children (2 yrs) having received all recommended childhood immunizations / Childhood immunization status 0038 x x x x x x Administrative Data

HEDIS CIS; Pediatric Care ‐ Preventive; Child/Adolescent  8 5 2C, #1

96Percent of use of generic (non‐brand) medications / Generic dispense rate (adults and children) x x Administrative Data

97 Persistence of beta‐blocker treatment after a heart attack 0071 x x Administrative Data HEDIS; Coronary Artery Disease  1598 Proportion of tobacco users advised to quit or receiving cessation therapy 0028ab;  x x x x Health system EMR data (6  21 1599 Provider experience x Provider interview 18100 Rate of influenza vaccination in the past 12 months 0043 x x x x Payer claims or encounter data;  19 13 2C, #1101 Reduce e‐prescribing errors x Pharmacy fill file 31

102Registry with Decision Support & Performance Reporting / Implement one clinical decision support rule relevant to specialty or high x x 11 (Core)

103 Risk Adjusted Acute Care Hospitalization Mean Length of Stay x Care/caid claims data Data source may change to  28104 Risk Adjusted Mean Annual costs Across Treatment Episode x n/a Measure dropped, unable to  29105 Risk Adjusted non‐urgent/avoidable  Emergency Department Utilization  x Care/caid claims data MEASURE DROPPED, replaced  27

106Statin Therapy for Persons with Cardiovascular Conditions having filled a statin prescription for cholesterol management / Statin Use x x Administrative Data

Developed by MQIC; Coronary Artery Disease (CAD) Retired  18

Statin Therapy for Persons with Diabetes: Percent of adults with diabetes (50‐75 yrs) having filled a statin perscription for cholesterol management /  Developed by MQIC; Diabetes, 

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107 Statin Use x x Administrative Data Retired (2101 PY) 26108 Successful HIT use implementation rate x Provider Interview/Survey 30109 Technical assistance success rate x Program monitoring data 32110 Urinary catheter removed 1st or 2nd day post‐surgery 0453 x x x MCC Hospital Report111 Use of spirometry testing in the assessment and diagnosis of COPD x Chronic Obstructive Pulmonary  11

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Example Linkage Opportunity for AlignmentAlignment of Measurement and Evaluation

• There’s too much noise around measurement activities• RWJF AF4Q‐GDAHC linkage with Beacon

– North Star Initiative• NQF, GDAHC, Beacon June discovery meeting• Longer term• Longer‐term

• PCMH and other incentive programs through payers

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A Reluctant Leader

“I’m coming off of the best two 

…and an idea for the future

gyears I’ve had (financially.) 

My office is more efficient and kl d blworkload more manageable. 

And, I’m providing better care to my patients.”y p

‐‐ Primary Care Practitioner, Southeast Michigan

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Challenges Ahead in Detroit

• The city has lost 67 percent 

Challenges Ahead in Detroit

of its primary care physicians since the mid‐1990s. 

• Close to ½ of Michigan’sClose to ½ of Michigan s active physician work force will reach retirement age within the next 10 to 15within the next 10 to 15 years

• Detroit’s PCPs are generally older than the State averageolder than the State average.From The Detroit News: http://detnews.com/article/20090831/LIFESTYLE03/908310357/Next‐health‐crisis‐‐Family‐doc‐shortage#ixzz1a1W5Dp4c

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1 of the 3 SEMBC BHAGs

A vibrant provider community (with an emphasis on PCPs):

1 of the 3 SEMBC BHAGs

• Physicians desire to practice here, given advancements in physician and patient care supports toward clinical integration.

– Support includes technology that exceeds expectations around pp gy pease of use, functionality and tools that support optimal patient care.

• Payment reform recognizes and supports this clinical integration and transformation.

E l /l i h i b f• Employers want to re/locate in the region because of  advancements in clinical care integration, optimal provision of healthcare, and the ability of the region to bend the “cost curve”.

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Contact Information:

Terrisca Des JardinsTerrisca Des JardinsSoutheast Michigan Beacon Community(313) 638-2156tdesjardins@semha [email protected]

website: www.sembc.orgg

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