to print or not to print

12
To Print or Not to Print That was the question at UIW!

Upload: alisa

Post on 09-Feb-2016

89 views

Category:

Documents


0 download

DESCRIPTION

That was the question at UIW!. To Print or Not to Print. Who we are. Private, Catholic university Campuses in San Antonio (Texas), China, Mexico and soon in Germany Bachelor degrees through Ph.D. and PharmD . Fall 2011 enrollment, 8,500 with 3,100 classes - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: To Print or Not to Print

To Print or Not to PrintThat was the question at UIW!

Page 2: To Print or Not to Print

Who we are

Private, Catholic university Campuses in San Antonio (Texas), China,

Mexico and soon in Germany Bachelor degrees through Ph.D. and

PharmD. Fall 2011 enrollment, 8,500 with 3,100

classes Approved at Provost’s Dean’s Council Discussed and announced, Fall 2010 First online-only schedule, Fall 2011

Page 3: To Print or Not to Print

Hit ‘em with your best shot! Schedule available only through

Bannerweb Alerted IT team and network guy Provided priority registration

schedule to IT team and network guy to monitor load on SIS and network.

Posted signs and sent email to remind faculty/students of no printed schedule

Still had faculty/students asked for printed schedule

Page 4: To Print or Not to Print

Oops, Part One

Page 5: To Print or Not to Print

Law of Unintended Consequences IT inactivated important link Students/faculty reviewing courses

online slowed down online registration

More activity online created pressure on all systems—network, SIS, and web

Surge on the system brought down the network and the SIS—for 30 minutes

Peaked and crashed at each priority group entry

Page 6: To Print or Not to Print

Our best shot! Part Two

Updated IT team and network guy about date/times of registration

IT team sent notices to all offices that they would kill all non-registration activity (batches, reports, etc.) during registration

IT created a real-time PDF document (same format as the schedule) to download

Registrar sent faculty/students the link to the PDF document

Page 7: To Print or Not to Print

Login Screen

Page 8: To Print or Not to Print

Oops, Part Two

Page 9: To Print or Not to Print

Two out of three worked! System did not crash

Ran at 100% capacity for extended periods

Offices not related to registration stayed away

Network did not crash Web access crashed

4-5 clicks to reach schedule/registration links

Affected all web activity—online and in offices

Frustration was had by all!!

Page 10: To Print or Not to Print

Our best shot! Part Three

Have a specific one-click URL for registration

Send that link to students and faculty along with the link to the downloadable PDF schedule

Turn on online schedule earlier to allow for thorough study before registration

Change priority registration schedule to two days—graduate/Ph.D./PharmD./O.D./athletes and then undergraduates

Page 11: To Print or Not to Print

Create your best shot!

Communicate, communicate, communicate again, and again, and again.

Talk to your IT team, your network guy, and your web team IT controls your SIS load Network controls the load on your

network connections (routers, web-based software, etc.)

Web guys control access to your web pages

Page 12: To Print or Not to Print

Create your best shot (cont) Provide what faculty/students want

without creating a burden on your system Create real-time PDF schedules Create alternate links for the login screen

Actively monitor your systems Get support to “kill” all non-registration

system-draining activity Remind faculty/students to read course

comments and pre-requisites