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Program at a Glance

Tuesday, October 20

7:30 a.m. TABCCM T.J. Patterson Golf Tournament11:00 a.m. – 5:00 p.m. Delegate Registration2:00 p.m. TML Resolutions Committee Meeting

Wednesday, October 21

7:30 a.m. – 5:00 p.m. Delegate Registration 9:00 a.m. TML Board of Directors Meeting9:00 – 11:45 a.m. Concurrent Sessions9:00 a.m. – 4:00 p.m. Guest Hospitality Center OpenNoon – 3:00 p.m. Exhibit Hall Grand Opening3:00 – 4:45 p.m. Opening General Session and Presentation of Awards

Thursday, October 22

7:30 – 8:45 a.m. TML Risk Pools’ Breakfast (separate ticketed event at no charge)7:30 a.m. – 5:00 p.m. Delegate Registration 8:00 a.m. – 5:00 p.m. Exhibit Hall Open8:00 – 11:45 a.m. Affiliates’ Board, Business, or Educational Sessions9:00 – 11:45 a.m. Concurrent Sessions9:00 a.m. – 4:00 p.m. Guest Hospitality Center OpenNoon – 1:45 p.m. Delegate Luncheon and Keynote Speaker (separate ticketed event)2:00 – 4:45 p.m. Concurrent Sessions2:00 – 5:00 p.m. Affiliates’ Board, Business, or Educational SessionsEvening Vendor Hospitality Events

Friday, October 23

7:30 – 8:45 a.m. Women in Government Breakfast (separate ticketed event)7:30 a.m. – 3:00 p.m. Delegate Registration 8:00 a.m. – Noon Exhibit Hall Open9:00 – 11:45 a.m. Concurrent Sessions9:00 a.m. – Noon Affiliates’ Board, Business, or Educational Sessions9:15 – 10:15 a.m. TML Board of Directors MeetingNoon – 1:45 p.m. Delegate Luncheon and Keynote Speaker (separate ticketed event)2:00 p.m. Resolutions Question-and-Answer Session and TML Business Meeting

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Conference Overview

Tuesday, October 207:30 a.m.TABCCM T.J. Patterson Golf Tournament(Please contact Jim Wyatt at 361-550-1507 for details.)

11:00 a.m. – 5:00 p.m.Delegate Registrat ion

11:00 a.m. – 5:00 p.m.Technology Center Open

2:00 p.m.TML Resolutions Committee Meeting

Wednesday, October 217:30 a.m. – 5:00 p.m.Delegate Registrat ion

7:30 a.m. – 5:00 p.m.Technology Center Open

9:00 a.m.TML Board of Directors Meeting

9:00 – 10:15 a.m.Concurrent Sessions

A Texas Take on the U.S. Economy: What Does this Mean forTexas’ Local Governments? (repeated at 10:30 a.m.)Elizabeth Morris, CEO/Chief Economist, Insight ResearchCorporation, DallasMs. Morris will provide hard facts about the current economiccycle and how it affects the future of Texas’ towns, cities, andcounties.

Leadership: A Reality CheckTina Sivinski, Founder and President, Vivezza Partners, DallasOne of the largest collections in bookstores is on leadership, but the reality is that leadership is not in a book. It is graspingthe constant change circulating around us. It is respecting and motivating the multi-generations in today’s workforce. It’s leadingthrough the realities that organizations have goals to achieve andthat without motivated teams, achieving results would be muchmore difficult. We all have the ability to lead change, provided we understand how to move with the natural dynamics in hand.

Protecting City Accounts from Identity TheftDiane Pedicord, General Counsel, Oklahoma MunicipalLeague, Oklahoma City, OklahomaThe purpose of this session is to provide information about theFederal Trade Commission’s “Red Flag Rule” to prevent identitytheft. Ms. Pedicord will compare ideas for compliance and consider how this new federal mandate interacts with local sunshine and other laws. The session will focus on establishing

policies and procedures for implementing an identity theft prevention plan, executing an internal risk audit, and anticipatingrisks to the public. You will learn how to devise and execute aplan, and you will be given an instrument for conducting a thorough identity theft risk assessment and developing a prevention program in compliance with the federal rule requirements.

State-of-the-Art Information Technology for Small Cities (Small Cities Session)Tim Howell , IT Analyst, City of HuttoRevolutionize and transform your city by creating a culture of innovation, improving customer service, and staying on top oftechnology through low-cost products and solutions. This sessionwill present ways to revolutionize the way you do business andoffer services. You won’t want to miss this millennium’s perspective.

Successful Economic Development in a Difficult EconomyBetty Anne Matthies, Mayor, City of Seguin; Doug Faseler,City Manager, City of Seguin; and Terry Trevino, Director ofEconomic Development, City of SeguinHear how the City of Seguin scored an economic development coup during tough economic times. City leaders will tell how theysuccessfully landed a deal that brought a Caterpillar engine assemblyplant to the area, creating more than 1,400 direct jobs.

9:00 a.m. – 4:00 p.m.Guest Hospital i ty Center Open

10:30 – 11:45 a.m. Concurrent Sessions

Protect Your Community with a Masonry Planning PolicyRudy Garza, Executive Director, The Brick Industry – Southwest Region, Temple; Nika Reineke, Economic Development and Planning Director, City of Lewisville; and John Webb, AICP, Director of Development Services, City ofRichardsonEvery year, cities across the state face the threat of natural disasters such as hurricanes, tornadoes, and wildfires. Coupledwith population growth, natural disaster events have worked todrive up homeowner and city insurance premiums to record rates.Many cities are turning to a planning tool that can help deter windstorm and fire damage and decrease insurance premiums.Get a firsthand account of the many benefits of having a masonry planning policy, and walk away with everything you need to knowabout how your city can take steps to begin enjoying the benefits ofsuch a policy.

A Texas Take on the Economy (repeated from 9:00 a.m.)Elizabeth Morris, CEO/Chief Economist, Insight ResearchCorporation, DallasPlease see a description of this session in the left column.

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Dealing with Difficult Personalities: You Get on My Nerves!Lisa Carver, President, Moxie Consulting, Little Rock,Arkansas; and Victor Peña, Assistant City Manager, City ofHuntsvilleParticipants in this interactive session will learn how to better dealwith various personality types, both personally and professionally.We will discuss how to face your dread, analyze your personalhot buttons to avoid confrontations, be proactive in all conversations,and modify your personal communication style for positive long-term results.

Federal Issues of Importance to CitiesLars Etzkorn, Principal Legislative Counsel, National Leagueof Cities, Washington, D.C.Although far from home, Congress regularly deliberates on legislation that impacts our cities in Texas. NLC staff will brief attendees on the status of NLC’s 2009 federal lobbying priorities.

Community PolicingJeff Halstead, Chief of Police, Fort Worth Police Department;Ken Flynn, Deputy Chief, Fort Worth Police Department; andCharlie Ramirez, Deputy Chief, Fort Worth Police DepartmentAttendees will learn the details of one of the most successful community policing partnerships in the United States. “CodeBlue” is also the Citizens on Patrol program in the Fort WorthPolice Department. This program is one of the primary reasonsFort Worth has been transformed from one of the most dangerousmajor cities in the mid-1980s to one of the safest today. You willlearn why it was formed, who is involved, and the amount oftraining and funding required for success. The presenters will alsohost a question-and-answer session to better serve the audience.

Small Cities Innovation Lab (Small Cities Session) Collaboration can spark innovation. You are invited to participatein a roundtable discussion on small city innovation. Come prepared to share a successful city project with your colleagues,and get ready to walk away with some innovative ideas.

Noon – 3:00 p.m.Exhibit Hall Grand Opening

3:00 – 4:45 p.m.Opening General Session and Presentat ion of Municipal Excellence AwardsThe Seven Decisions that Determine Personal Success

Andy Andrews, Orange Beach, AlabamaJoin Andy Andrews on a fast-paced explo-ration of theselife-changing truths, which arebased on extracts from his international bestselling book, The Traveler’s Gift. In this address, Andrews will poke fun at our perception of ordinary themes and explainthese seven principles in a way you have never

heard before. He won’t merely encourage you—he will pave theway for the inner change we all long for. The power of this pres-entation will be in the indisputable proof Andrews provides:These seven decisions will work in your life 100 percent of the time!

Andy Andrews is an internationally known speaker and novelist whose combined works have sold millions of copiesworldwide. He has been received at the White House and hasspoken at the request of four different United States Presidents.His bestseller, The Traveler’s Gift: Seven Decisions that Determine Personal Success, is an international sensation. Its message of hope, faith, and perseverance is transforming thousands of lives worldwide every day. His newest book, TheLost Choice—A Legend of Personal Discovery, blends fiction, extensive research, and a powerful message of hope.

Andrews lived a relatively normal life until the age of 19. It wasthen that both his parents died—his mother from cancer, his father in an automobile accident. During this tragic period of hislife, Andrews made many poor choices. Within a span of severalyears, the young man found himself literally homeless. Andrewsthen asked a profound question that would alter his own life andultimately affect millions of people: “Is life just a lottery ticket, orare there choices one can make to direct his future?” To find theanswer, he read more than 200 biographies of great men andwomen. “How did they become the people they were?” he wondered. The young man finally determined there were seven characteristics each person had in common. The “SevenDecisions,” as he calls them, were the engines used to carry Andrews’ life in a different direction. And these same Seven Decisions became the outline around which he built the story of The Traveler’s Gift.

Thursday, October 227:30 – 8:45 a.m.TML Risk Pools’ Breakfast (separate ticketed event, NO CHARGE)

7:30 a.m. – 5:00 p.m.Delegate Registrat ion

7:30 a.m. – 5:00 p.m.Technology Center Open

8:00 a.m. – 5:00 p.m.Exhibit Hall OpenA continental breakfast, sponsored by Buxton, will be served in the exhibit hall.

8:00 – 11:45 a.m.Affi l iates’ Board, Business, or Educational Sessions(AHMO, AMCC, GFOAT, TAMHO, TCAA,TMPRTA, TMUA, TPWA, and TXAPA)See page 11 for schedule.

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Conference Overview

9:00 – 10:15 a.m.Concurrent Sessions

Leadership for Extraordinary Times (continued at 10:30 a.m.)Kevin Baum, Principal, InCentergy Consulting Group, AustinA wise person once said, “May you live to see extraordinarytimes…” Congratulations, friends, you made it. In the short timesince we turned the millennium, we have seen incredible eventstake place in the United States and the world. From acts of terrorism, to natural disasters, to the collapse of entire businessdynasties, the pace and scale of major events in this century alonehave become staggering. How we respond to these events, shouldthey occur on our watch, is what will define us as inspired leadersand organizations, not the fact that they happened while we werein charge. This session will give leaders the necessary tools andskills to Face Failure, rather than Fear Failure. It will demonstratethe inherent power in honesty, so long as we can Name, Claim,and Explain what we are doing in response to major events (asopposed to Name, Blame, and Inflame!).

Preparing Critical IT Infrastructure Systems for DisastersRandy Wright, Director of Public Safety, Portland, Texas, Police Department; and Mike Conduff, President and CEO,The Elim Group, DentonWeather-related disasters often come with some warning—a fewdays for a hurricane, a few minutes for a tornado, and sometimesonly a few seconds for a flood. Other disasters come with nowarning—a damaging fire, an attack in the building, a major poweroutage. Warning or no warning, preventable or not preventable,during the disaster is NOT the time to be wondering about theintegrity and redundancy of your critical information technologyinfrastructure. In this fast-paced and practical session, policy-makers and practitioners alike will learn which systems are most critical and what they should be doing to protect and use them during a significant disaster.

An Update on the Texas Municipal Retirement System (TMRS)(repeated at 3:30 p.m.)Eric Henry, CPA, Executive Director and Chief InvestmentOfficer, Texas Municipal Retirement System, AustinMr. Henry will update conference attendees on the latest developments at TMRS. A question-and-answer period will be included.

Positioning Your City for Retail: Maximizing Retail OpportunitiesBob Bolen, Partner, Buxton, Fort Worth; and Amy Wetzel ,Senior Vice President, Buxton, Fort WorthNow is the best time for communities to set the stage for retailgrowth by improving their infrastructure and sharpening marketing skills. This session will give you a variety of tools, techniques, and best practices used by cities to grow their retailbase. You will leave the session aware of retail opportunities andhow to capitalize on them.

Visual Thinking for Strategic PlanningSunni Brown, Owner, BrightSpot Info Design, Austin; andCarol Zolnerowich, Deputy City Manager, City of MesquiteCome learn how visual thinking can support organizational andgroup success in strategic planning. Sunni Brown believes that

“information overload” is best managed by using visual languageand the thoughtful design of information. In this session, you willlearn how coupling text and presentation materials with graphicsand visual architectures will significantly enhance meaning, comprehension, and memory when it’s time to develop a strategicplan in your city.

9:00 a.m. – 4:00 p.m.Guest Hospital i ty Center Open

10:15 – 10:30 a.m.Refreshment Break Sponsored by Oncor

10:30 – 11:45 a.m.Concurrent Sessions

Leadership Ethics (AMCC) (repeated at 2:00 p.m.)Brian Muir, President, James Madison Group, Inc., North SaltLake, UtahAs a public sector leader, you are held to the highest standards bycitizens. The press is also watching, and just one mistake by youremployees could create a public relations nightmare for years tocome. Come learn the ethical foundations of government andhow to strive for ethical leadership excellence. Discover how toavoid the most common ethical mistakes and how to create anethical culture on your team. Just one significant ethical lapsecould derail your public sector career; discover the ethical principles to follow to prevent this from happening to you or your employees.

Leadership for Extraordinary Times (continued from 9:00 a.m.)Kevin Baum, Principal, InCentergy Consulting Group, AustinPlease see a description of this session in the left column.

Recruiting and Motivating Emerging Leaders and VolunteersVicki Luther, Ph.D., Co-Director, Heartland Center for Leadership Development, KerrvilleThis useful and practical session will help guide you in recruitingand maintaining community and organizational leaders and volunteers. Combining leadership and motivational theory withMs. Luther’s experience in community development, this sessionwill be a must for community builders everywhere.

Understanding and Planning for the Risks of Governing a CityTML Intergovernmental Risk Pool StaffThis presentation will focus on the fundamentals of risk management and loss prevention. Special attention will be givento the identification of loss trends and subsequent corrective actions in historically problematic areas and departments withinlocal governmental entities. Types of services and resources available to help prevent losses will be explained.

Thinking Beyond the Limits: Regional and Statewide Wind Energy Economic Development Projects (Small Cities Session)Greg Wortham, Mayor, Sweetwater; and Joe Vining, SeniorVice President of Economic Development, Round Rock Chamber of CommerceRegional and statewide partnerships can harvest great economicbenefits for your city. Get the inside scoop on how several citieshave cooperatively harnessed a piece in the wind energy market.

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Social Media for Municipalities: Passing Fad?(continued at 2:00 p.m.)Carla Pendergraft , Owner, Carla Pendergraft Associates,Waco; and Will Hampton, Communications Director, City of Round RockFacebook, blogs, and Twitter are the new darlings of businessthese days. But do they have any applications for municipalities,or are they just a fad and a waste of time? Attend this session tofind out more about social media and learn some of the ways thatcities are currently using them.

Noon – 1:45 p.m.Delegate Luncheon and Keynote Speaker (separate ticketed event, $25)Experience the Extraordinary

Craig Karges, Wheeling, West VirginiaCraig Karges will combine the art of magic with the science of psychology and the power of intuition to create the impression that nothing is impossible. Tables will float, minds will be read, metal will bend,and your imagination will be challenged because youwon’t believe your eyes! Using total audience

participation, Karges will dazzle the mind as he challenges you toquestion what is real and what is unreal. You won’t just watch thispresentation, you’ll experience it! He will baffle, mystify, and thoroughly entertain you and then, at the end of the presentation—whenhe has you in the palm of his hand—he will deliver a powerfulmessage concerning the potential of the human mind. “Experience the Extraordinary” is business theatre and motivational entertainment at its best!

Craig Karges is an award-winning entertainer, a nationally recognized speaker, and an author. His performance is an extraordinary blend of mystery, humor, psychology, and intuition.From the entertainment-oriented Tonight Show to the news- oriented Larry King Live, Craig Karges makes frequent guest appearances on national television shows. He has starred in twoone-hour television specials for Cox Broadcasting, and he has appeared on Lifetime Television, CNBC, United ParamountNetwork, CNN Headline News, Wisdom Television, SOAPnet,Fox News Channel, and E! Entertainment Television. He saysthat he does not possess supernatural powers, nor does he claimto perform as a psychic or a magician. While he acknowledgesthat he is an entertainer, and showmanship plays a role in what he does, he insists that he does not prearrange anything withmembers of the audience. His schedule has taken him aroundthe world, appearing at corporate events, theatres, universities,showrooms, festivals, and performing arts centers.

2:00 – 3:15 p.m.Concurrent Sessions

Leadership Ethics (AMCC) (repeated from 10:30 a.m.)Brian Muir, President, James Madison Group, Inc., North SaltLake, UtahPlease see a description of this session on page 6.

Community Change and the New Economy: A Best Practice Approach (continued at 3:30 p.m.)Dave Ivan, Regional Director, Michigan State University Extension Central Region, Michigan State University WestToday, regionalism is being completely redefined, based on community goals. High-performing communities don’t look totheir community neighbors as competitors, but rather as partnersin luring talent and innovation. The foundation of the new economy is the recognition that economic competition and success are now determined on a global, not local, scale. In thissession, Mr. Ivan will share successful strategies of communitiesacross the country as they work within this new economy.

Building the Internal Capacity of Your Organization (repeated at 3:30 p.m.)Barbara E. Lewis, Associate, Corporation for Positive Change,Denver, ColoradoWhen has your city or department been at its best? When haveyou been inspired to stretch and fully express your strengths?When have you been able to give others the confidence toachieve more? What would happen if you focused on what ismost valuable and life-giving in your city? In this important session, you will explore these questions as you learn how tobuild upon your strengths—that is, build capacity—to help moveyour city forward.

Strategies for Addressing Your Compensation and Benefits inUncertain Times (repeated at 3:30 p.m.)Harold Cates, Director of Human Resources, City of Midlothian; Lisa Norris, Director of Human Resources, City ofGrand Prairie; and Gayle Sims, Director of Human Resources,City of WaxahachieCities, now more than ever, must work smarter as many municipalities are being asked to do more with less. While taxrevenues decline and demands for service continue, programs areincreasingly evaluated for efficiency, processes are streamlined,and every dollar spent is scrutinized to ensure impact to the bottomline is justified. In this session, panelists will provide creative cost-saving alternatives to traditional approaches in the areas ofbenefits and compensation. We will share proven ideas that ourcities have implemented that have worked for us and may presentoptions for you. Discussions will include alternative strategies totraditional benefits and compensation approaches, including employee-leasing, job-sharing, high school intern programs, use of incentives, aligning wellness with strategic goals, interlocal agreements, employee morale, and benefit communication.

Criticism ManagementDr. Randall Garner, Professor of Behavioral Sciences, College of Criminal Justice, Sam Houston State University,HuntsvilleBased on years of research and an award-wining book in the areaof criticism management, this session will offer a new way to viewand handle criticism and criticism-prone situations. Using a newdefinition and targeted techniques, participants will be providedpractical advice and proven strategies for giving, receiving, andeven soliciting criticism. Using the LAURA method, Dr. Garneroffers a new perspective on the topic that helps us to rethink ourconcept of criticism. This session has been described as “career-enhancing” and “life-changing.” You will learn the

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Conference Overview

2:00 – 3:15 p.m.Concurrent Sessions (continued)

answers to these important questions and more: Why do peoplecriticize? Is it better to give or receive criticism? What are someof the communication problems we encounter in dealing withcriticism? How can we better assess criticism we receive from others? How can we best respond to criticism? What are the advantages of actually soliciting criticism from others?

Health Care Changes in a RecessionSusan Smith, Executive Director, TML Intergovernmental Employee Benefits Pool, AustinHealth care costs rank among the top economic concerns ofAmericans. Health care expenses are the fastest-growing costcomponent for employers, rising much faster than the underlyingrate of inflation. But what can an employer do? This presentationwill offer specific answers to that question. We will also discussthe Obama administration’s health care decisions and their impact on political subdivisions’ self-funded and/or fully fundedbenefit plans.

Social Media for Municipalities: Passing Fad? (continued from 10:30 a.m.)Carla Pendergraft , Owner, Carla Pendergraft Associates,Waco; and Will Hampton, Communications Director, City ofRound RockIn this session, we’ll go into more depth about the social mediatools available today—including specific blogging tools, wikis,YouTube, and more—and how they can be useful to cities.

2:00 – 5:00 p.m.(AHMO, AMCC, TABCCM, TCAA, TMPRTA, andTXAPA)See page 11 for schedule.

3:15 – 3:30 p.m.Refreshment Break Sponsored by Hil lCo Partners

3:30 – 4:45 p.m.Concurrent Sessions

The Psychology of Critical Communications: Holding Ourselvesand Others Accountable (AMCC)Dr. Randall Garner, Professor of Behavioral Sciences, College of Criminal Justice, Sam Houston State University,HuntsvilleBuilding on the Criticism Management concepts, this session will examine how to have a successful accountability/critical conversation with others (employees, coworkers, associates, andso on) without the conversation being destined for doom or focused on symptoms rather than the real issues. This session willexplore the often delicate circumstances that can occur when weobserve “performance gaps” between what is expected from others and what actually occurs. Based on the interpersonal

psychology of the communication process (what is going on inside of us and others), practical suggestions will be offered tomore effectively present criticism and feedback in a manner thathas a greater chance of short-circuiting defensive responses while maintaining individual accountability. There are many psychological biases that affect our interpersonal interactions.This can lead us down a path that can result in misinterpretations,excessive emotion, and mixed messages—often leading to less-than-ideal behavior. Every person in a leadership positionshould be armed with this valuable information. Topics will include The Dual Responsibility of Accountability, Dealing with the “Wrong” Problems, The Blame Game: Can you Say“Contribution”?, From Supposition to Story, The Paul Harvey Solution, How Factual Are Your “Facts”?, Inferring Intentionsfrom Impact, and Moving from Caustic Conclusions to CuriousQuestions.

Community Change and the New Economy: A Best Practice Approach (continued from 2:00 p.m.)Dave Ivan, Regional Director, Michigan State University Extension Central Region, Michigan State University WestPlease see a description of this session on page 7.

Building the Internal Capacity of Your Organization (repeated from 2:00 p.m.)Barbara E. Lewis, Associate, Corporation for Positive Change, Denver, ColoradoPlease see a description of this session on page 7.

Strategies for Addressing Your Compensation and Benefits inUncertain Times (repeated from 2:00 p.m.)Harold Cates, Director of Human Resources, City of Midlothian; Lisa Norris, Director of Human Resources, City of Grand Prairie; and Gayle Sims, Director of Human Resources, City of WaxahachiePlease see a description of this session on page 7.

An Update on the Texas Municipal Retirement System (TMRS)(repeated from 9:00 a.m.)Eric Henry, CPA, Executive Director and Chief InvestmentOfficer, TMRS, AustinPlease see a description of this session on page 6.

EveningVendor Hospital i ty Events

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Friday, October 237:30 a.m. – 3:00 p.m.Delegate Registrat ion

7:30 – 8:45 a.m.Women in Government Breakfast (separate ticketed event, $20)It’s Never Too Late to Be What Might Have Been

Susan Carnahan, Carnahan Presents, Inc., Monument, ColoradoChange is frightening because it surrounds the unknown.This inspiring session will help you look forward to, andeven create, change as a mechanism in reaching newhorizons and goals. Experience Susan’s message on how to open yourself to challenges and learn whatyou must let go of in order to transform your life.

Susan Carnahan’s enthusiasm for life, humor, and talk-showstyle combine to animate audience interaction with the how-to’sof leadership today. With more than 20 years in advertising,marketing, and finance, she has turned her talent toward speakingand motivating over the last 22 years. Speaking to more than150,000 individuals a year—from the Chickasaw Indian Reservation in Oklahoma to Kemper Insurance, Ford, Kodak,Ping, and Arizona Power—Susan has helped companies and individuals across North America and Europe achieve new levelsof prosperity, happiness, and productivity. She has shared theplatform with such professionals as Barbara Bush, Colin Powell,Barbara Walters, Magic Johnson, Dr. Joyce Brothers, and MayaAngelou. She wrote and recorded the audio cassette programsLessons In Leadership and What’s Sex Got To Do With It? Her latest book is Motivational Leaders.

7:30 a.m. – 3:00 p.m.Technology Center Open

8:00 a.m. – NoonExhibit Hall OpenA continental breakfast, sponsored by First Southwest Company, will be served in the exhibit hall.

9:00 – 10:15 a.m.Concurrent Sessions

Legal Question-and-Answer SessionTML Legal Staff

Saying It for Less: Why Communications Is Still Important inTight Budget Times (repeated at 10:30 a.m.)Tom Bryson, Director of Communications, City of FarmersBranch; and Belinda Will is , Director of Communications andMarketing, City of MansfieldAs Texas cities navigate this tough economic climate, it is important that dialogue with residents not get lost in the shuffle.A panel of Texas Association of Municipal Information Officers

(TAMIO) professionals will explain why continued and frequentcitizen communication is more important than ever as cities maketough decisions during the current economic crisis. This sessionwill offer suggestions on ways to keep communications a priorityfor little or no cost. You’ll learn how to produce quality publications for less, use online and social networking sites toreach more residents at lower cost, and partner with other publicagencies to share costs on communication and marketing efforts.

Are You Leading a Cutting Edge Life? (repeated at 10:30 a.m.)Melanie Bolke, Founder, ShineTheLight Communications,AustinThe way we use technology has changed the way we interact witheach other. Constant demand for instant accessibility holds uscaptive to hand-held devices. Discover four keys to managingyour personal energy in response to today’s fast-paced, 24/7 environment.

9:00 a.m. – NoonAffi l iates’ Board, Business, or Educational Sessions(TAMIO and TMLDA)See page 11 for detai ls .

9:15 – 10:15 a.m.TML Board of Directors Meeting

10:30 – 11:45 a.m.Concurrent Sessions

The Future of Transportation in TexasBarry M. Goodman, President, The Goodman Corporation,Houston; and Lynn Spencer, Senior Associate, The GoodmanCorporation, HoustonThis session will help you maximize your city’s local dollars andwill guide you in your efforts to seek state and federal funding forvarious transportation and community revitalization projects.Topics will include the impacts of the recently approved Texasstate legislation; the new, upcoming transportation authorization;and the American Reinvestment Recovery Act. You will leave thissession with knowledge and understanding of local, state, and federal funding tools and how the new legislation will assist you inimplementing your transportation and community revitalizationpriorities.

Persuasion Power: The Art of Letting Others Have Your WaySusan Carnahan, Carnahan Presents, Inc., Monument, ColoradoHow would you like to convince your boss that you deserve athree-week paid vacation? What about selling your cost-savingidea to management? Or persuading your spouse to clean thehouse or take out the trash without a fight? Maybe you’d likeyour children to do their homework without a hassle? If you answered “yes” to any of those questions, you need to brush upon your negotiating skills. Whether you know it or not, every day you encounter situations where you need to communicateclearly and effectively in business and in life…better known as

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Friday, October 23 (continued)10:30 – 11:45 a.m.Concurrent Sessions (continued)

negotiating! Susan Carnahan’s session will be filled with tips andtechniques for refining your listening, selling, and persuasion skillsto help you get what you want using style, tact, and ease.

Saying It for Less: Why Communications Is Still Important inTight Budget Times (repeated from 9:00 a.m.)Tom Bryson, Director of Communications, City of FarmersBranch; and Belinda Will is , Director of Communications andMarketing, City of MansfieldPlease see a description of this session on page 9.

Are You Leading a Cutting Edge Life? (repeated from 9:00 a.m.)Melanie Bolke, Founder, ShineTheLight Communications,AustinPlease see a description of this session on page 9.

Leading Organizational ChangeJ. Clint Anderson, Ph.D., Founder and President, J. ClintAnderson Company, GeorgetownThe need for change in organizations is no longer a question. Thequestion is how to bring about effective change. This presentationwill give insight into achieving organizational change. Participantswill clarify the leader’s role in the change process as they considerthe three approaches to changing an organization. Four primaryleadership considerations will lay a foundation for determining the appropriate change process. The result will be a greater understanding of the capacity for achieving the desired changes,including anticipation of levels of resistance.

Texas’ Multicultural Future: Crisis or Opportunity?Ed Retta, Managing Partner, Cross Culture Communications,Dallas; and Cynthia Brink, Partner, Cross Culture Communications, DallasFrom the panhandle to Brownsville, Texas is changing. Our population is diversifying—and not only due to Mexican immigration. Many communities have increasing numbers ofAsians and Muslims. The visible impact gives many of us pausefor concern: Is this a good development or not? In this session,you will learn that we need not fear the shift in our population, because Texas is a place where many people want to live. The bigquestion is: Now that we must interact daily with people from different cultures, how can we do it better? What are some of the challenges—and benefits—to local government?

Generating Electric Power Can Be a BreezeMike Sloan, President, Virtus Energy Research Associates, AustinWind power—recognized as one of the most important elementsof the climate solution—is a cost-effective and readily availabletechnology for zero emission and zero water consumption electricity generation, capable of being added rapidly to contributemeaningfully to state and national electric needs. This session will discuss the success of the Texas wind industry as a leading example of how government leadership, combined withwell-conceived policies, can effectively catalyze clean energy development.

Noon – 1:45 p.m.Delegate Luncheon and Keynote Speaker (separate ticketed event, $25)Positive Psychology: The Science of Happiness

Shawn Achor, Harvard Lecturer, Harvard University, Cambridge, MassachusettsThis presentation will examine recent scientificbreakthroughs in the study of happiness and applythe research to our everyday lives. What are theinternal and external causes of happiness? Is ourhappiness genetic, or can it be changed? What

role does optimism, mental-priming, goal-setting, and mindset playin our ability to be happy? Mr. Achor will conclude with a discussionof researched applications for increasing our baseline level of happiness.

Shawn Achor is the winner of more than a dozen distinguishedteaching awards at Harvard University, where he delivered lectures on positive psychology in the most popular class at Harvard. His research and lectures on happiness and human potential have received attention in The New York Times, TheBoston Globe, and The Wall Street Journal, as well as on NPRand CNN Radio. When not at Harvard, Achor travels around the world giving talks on positive psychology to Fortune 500 corporations, financial institutions, schools, and nonprofit organizations. He graduated magna cum laude from Harvard and earned a master’s degree from Harvard Divinity School in Christian and Buddhist ethics. He is the CEO of Aspirant, aglobal positive psychology consulting firm that researches positiveoutliers—people who are well above average—to help consult organizations on where human potential, success, and happinessintersect.

2:00 p.m.Resolutions Question-and-Answer Session and TMLBusiness Meeting

Conference Overview

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The following educational sessions, while sponsored by TML affiliates, are open to any conference delegate. This l ist includes only the days and times of aff i l iate meetings;session details wil l be printed in the September issue of Texas Town & City.

Some affiliates will meet on Thursday, and some will meet on Friday (please see the schedule below). A one-day registration option is available to any TML member city official or TML Associate Member who would like to attend Wednesday, Thursday, or Friday activities only. Please see page 12 for details about this special option.

If your affiliate does not appear below, please contact the affiliatepresident for information.

Thursday, October 22Association of Hispanic Municipal Officials (AHMO)9:00 – 11:45 a.m.Educational Sessions

2:00 – 4:45 p.m.Educational Sessions

Association of Mayors, Councilmembers and Commissioners (AMCC)9:00 – 11:45 a.m.Educational Sessions

2:00 – 4:45 p.m.Educational Sessions

4:45 p.m.AMCC Business Meeting

Government Finance Officers Association of Texas (GFOAT)9:00 – 11:45 a.m.Educational Sessions

Texas Association of Black City Councilmembers (TABCCM)2:00 – 4:45 p.m.Educational Sessions

Texas Association of Municipal Health Officials (TAMHO)9:00 – 9:30 a.m.TAMHO Business Meeting

9:30 – 11:15 a.m.Educational Sessions

11:15 a.m. – NoonLegislative Update

Texas City Attorneys Association (TCAA)Session sponsored by Taylor, Olson, Adkins, Sralla and Elam, L.L.P.8:00 a.m.Registration

9:00 – 11:45 a.m.Educational Sessions

2:00 – 4:45 p.m.Educational Sessions

4:45 p.m.TCAA Business Meeting and Closing

Texas Municipal Parks, Recreation and Tourism Association (TMPRTA)9:00 – 11:45 a.m.Educational Sessions

2:00 – 2:50 p.m.Educational Session

3:00 – 3:50 p.m.TMPRTA Business Meeting

Texas Municipal Util i t ies Association (TMUA)9:00 – 11:45 a.m.Educational Sessions

Texas Public Works Association (TPWA)TPWA will meet in the Trinity Room of the Fort Worth Club, located at 306 West Seventh in Fort Worth.8:00 – 9:15 a.m.Breakfast

9:15 – 10:15 a.m.Educational Session

10:30 – 11:45 a.m.TPWA Board of Directors Meeting

Texas Chapter of the American Planning Association (TXAPA) 9:00 – 11:45 a.m. Educational Sessions

2:00 – 4:45 p.m.Educational Sessions

Friday, October 23Texas Association of Municipal Information Officers (TAMIO)11:45 a.m. – Noon TAMIO Business Meeting

Texas Municipal Library Directors Association (TMLDA)9:00 – 10:15 a.m.Educational Session

10:30 – 11:45 a.m.TMLDA Business Meeting

Affi l iate Programs

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ANNUAL CONFERENCE LOCATIONThe 2009 TML Annual Conference and Exhibition will be held at theFort Worth Convention Center, located at 1201 Houston Street in FortWorth. All events will be held at the convention center unless otherwisenoted. The center’s telephone number is 817-392-6338.

DELEGATE REGISTRATIONThe delegate registration fee includes access to all educational sessions (excluding ticketed events), the Wednesday Exhibit Hall Grand Opening,the exhibit hall, and the Thursday TML Risk Pools’ Breakfast (limited seating), as well as handout materials, a conference bag (provided by TheBrick Industry – Southwest Region), and refreshment breaks. TMLis offering a discount to delegates who register online at www.tml.org. If youregister and pay online by September 15, the fee is $225—a savings of$70 (after that date, the online registration fee increases to $295). If you register by mail or fax by September 15, the fee is $250 (the fee increases to$320 after September 15).

A one-day registration option is available to any TML member city official or TML Associate Member who would like to attend Wednesday,Thursday, or Friday activities only. If you register and pay online by September 15, the one-day registration fee is $150—a savings of $25(after that date, the fee increases to $175). The one-day registration fee includes access to all educational sessions, affiliate board and business meetings, handout materials, a conference bag, and the exhibit hall on thespecified day. Please note that meal functions are not included in the one-day registration fee and must be purchased separately. However, thosewho register for Wednesday, Thursday, or Friday only cannot register for a ticketed event on a day for which they have not registered.

Lanyards, provided by AshBritt , Inc., will be available to display your conference badge. The badge will have a bar code containing your contact information. Exhibitors may ask to scan your badge for this information inorder to follow up with you about a product or service. No e-mail addressesare included in the bar code. Those who register for Wednesday, Thursday,or Friday only will receive a badge pre-printed with the preferred day identified.

Delegate registration wil l be open during the following hours:Tuesday, October 20, 11:00 a.m. – 5:00 p.m.Wednesday, October 21, 7:30 a.m. – 5:00 p.m.Thursday, October 22, 7:30 a.m. – 5:00 p.m.Friday, October 23, 7:30 a.m. – 3:00 p.m.

GUEST PROGRAMThere is a guest registration fee of $35. A city off icial or employeecannot register as a guest. The guest registration fee includes admission to all TML educational sessions (excluding separate, ticketedevents), the Wednesday Exhibit Hall Grand Opening, the exhibit hall onWednesday through Friday, and a conference bag.

At the Guest Hospitality Center, you can relax, play board games, visit withfriends, browse a variety of items from several vendors, and enjoy light refreshments. The center will be open on both Wednesday and Thursdayfrom 9:00 a.m. – 4:00 p.m.

HANDOUTS FOR CONCURRENT SESSIONSSpeakers for concurrent sessions were asked to provide their handouts inelectronic form to TML. Handouts will be posted to the TML Web site foryou to download. If a handout is available prior to the conference and youwould like a copy, please check the TML Web site at www.tml.org.

MENUSWe encourage you to purchase tickets for the following events before September 15. Please indicate on the registration form which meal tickets you want to purchase.

Thursday, October 22—TML RISK POOLS’ BREAKFAST (ticketed event, NO CHARGE)Spicy scrambled eggs with peppers and onions, apple-wood smoked bacon,cheddar cheese grits, sweet cream butter, preserves, apple turnovers, cranberry and orange juice, regular and decaffeinated coffee, and tea

Thursday, October 22—DELEGATE LUNCHEON (ticketed event, $25)Tabbouleh in a Bibb lettuce cup, rosemary chicken breast served withwilted spinach, wild rice with dried cranberries and tomato basil ragout, German chocolate cake with pistachio syrup and kiwi confetti, regular anddecaffeinated coffee, and tea

Friday, October 23—WOMEN IN GOVERNMENT BREAKFAST (ticketed event, $20)Fluffy scrambled eggs, smoked pit ham, pan fried potatoes, apple-woodsmoked bacon, Texas toast with farmhouse butter, orange juice, regular anddecaffeinated coffee, and tea

Friday, October 23—DELEGATE LUNCHEON(ticketed event, $25)Caesar salad wedge with jalapeno croutons and shaved parmesan cheese,bone-in pork chop with roasted leek-charred corn cream, tomatillo-cilantrorice, roasted summer squash, cherry cheesecake with pistachio crumbleand cherry compote, regular and decaffeinated coffee, and tea

SHUTTLE TRANSPORTATIONBeginning at 10:00 a.m. on Tuesday, October 20, continuous shuttle transportation service will be provided from the Renaissance WorthingtonHotel, Embassy Suites, and the Marriott Blackstone Hotel to the FortWorth Convention Center. Service to the center will begin 30 minutes before the scheduled opening of registration and will end 30 minutes afterthe last scheduled session is completed each day. Please ask the hotelconcierge for specific shuttle bus loading and unloading locations.

PARKING AND PUBLIC TRANSPORTATIONIt is advisable to contact your hotel prior to arrival to determine exact parking rates during your stay.

Parking near the convention center is limited. Surface parking at privatelyowned lots around the city may not allow in/out privileges, so please be sureto check with lot attendants for specific restrictions. If TML shuttle service isprovided for your hotel, it is advisable to take advantage of the shuttle totravel to and from the convention center.

CAR RENTAL INFORMATIONAVIS discounts are available at www.avis.com or by calling 800-331-1600.The Avis World Wide Discount (AWD) Number is J867208. Enterprise Corporate Class discounts are available atwww.enterprise.com or by calling 800-736-8222. Under “Optional,” enter the Corporate Class number Y21222 and then click on “Search.”Enter TEX for the company name.

QUESTIONS?Please visit the TML Web site at www.tml.org, e-mail tmlac@tml.org, contact the TML Program Development Department at 512-231-7400, orwrite to us at 1821 Rutherford Lane, Suite 400, Austin, TX 78754-5128.

General Information

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Helpful Tips to Secure Rooms at Your Preferred Hotel:

• To receive TML conference rates, you must book yourrooms through the TML/AC Housing Bureau.

• Guest rooms are available on a first-come, first-servedbasis.

• Delegates are encouraged to reserve guest rooms online toimprove the probability of securing rooms at preferred hotels. Online reservations wil l receive immediate confirmations.

• Reservations made by fax or mail will take longer toprocess and may result in delegates not receiving accommodations at a preferred hotel.

• Include a contact name, address, e-mail address, and faxnumber on the TML Delegate Hotel Reservation Form.Acknowledgments will be e-mailed or faxed according tothe information provided.

• If your forms are incomplete, a representative of theTML/AC Housing Bureau will contact the individuallisted as the contact person. This could delay the opportunity to acquire rooms at a preferred hotel.

• Reservations by telephone are not accepted.

Reserve Guest Rooms Online:

Go to www.tml.org/housing.html. Follow online instructions tosecure guest rooms at your preferred Fort Worth hotel. Upto five reservations may be made at one t ime. Allrooms must be guaranteed with a credit card before your reservation can be processed. If you reserve rooms online,DO NOT send in the TML Delegate Hotel Reservation Form,since this may duplicate your reservations and deposits.

Reserve Guest Rooms by Fax or Mail:

Fax your completed TML Delegate Hotel Reservation Form to 877-238-3949ORMail your TML Delegate Hotel Reservation Form to: BACVA/TML Housing Bureau100 Light Street12th Floor Baltimore, MD 21202

When your rooms are secured, an acknowledgment will be e-mailed or faxed to the contact person shown on your reservation form. Reservations will NOT be guaranteeduntil deposits are received. If you do not provide a creditcard number to guarantee each guest room reservation,you must submit a check in the amount of $200 per guestroom reservation. Your check must be payable to theBACVA/TML Housing Bureau and mailed with your housing reservation form to the TML/AC Housing Bureau at the above address.

Forms received by fax or mail before August 11 will be entered in the order they were received when TML Annual Conference delegate housing officially opens on August 11 at 10:00 a.m. CDT.

Acknowledgments:

• Acknowledgments will be sent after each guest room reservation is confirmed and each time a reservation is modified thereafter.

• Always review your information for accuracy and keepcopies for your records.

• You will not receive an acknowledgment/confirmation notice directly from the hotel.

• Acknowledgments may arrive in spam folders. To ensure receipt of your acknowledgment via e-mail, please add acknowledgement@pkghlrss.com to your e-mail address book.

Room Rates/Taxes/Reservation Deadline:

To take advantage of the special TML conference rates, youmust make your reservation by S e p t e m b e r 1 5 , 2 0 0 9 .After this date, TML conference room blocks will be released, and hotels may charge higher rates. All rates are per room per night and are subject to a 15-percent occupancytax. Special requests cannot be guaranteed; however, hotelswill do their best to honor all special requests. Hotels will assign specific room types, based on availability, at check-in.

Changes to Exist ing Reservations:

• Detailed instructions on how to modify an existing reservation will be sent with your acknowledgment.

• If you do not receive verification of changes you make toyour reservation, please contact the housing bureau by e-mail at housing@fortworth.com.

• The housing bureau will continue to accept changes andcancellations through October 13, 2009. After October13, 2009, you must contact your hotel directly.

Cancellat ions of Exist ing Reservations:

• All cancellations must be received by the housing bureau on or prior to September 15, 2009, to receive a refund of your hotel deposit.

• Cancellations received after September 15 will becharged an additional $25 fee by the housing bureauwithin seven days of the cancellation.

General Housing Questions:

Contact Cheryl Ribich at the Texas Municipal League at 512-231-7441 or cheryl@tml.org.

Delegate Housing Information

Housing will be available to TML conference delegates on August 11, 2009, at 10:00 a.m. CDT.Choose your preferred reservation method and follow instructions carefully to secure accommodations in Fort Worth.

DO NOT SEND THIS FORM IF YOU HAVE RESERVED ROOMS ONLINE. RESERVATIONS WILL NOT BE PROCESSED IF FORM IS INCOMPLETE.

Acknowledgments are e-mailed or auto-faxed to the contact person requesting the room(s).

Rank Hotels: Rank hotels in order of preference from 1 to 6, with 1 being your first choice:

___Embassy Suites ___Marriott Blackstone ___Renaissance Worthington

___Hilton ___Omni Fort Worth ___Sheraton

Contact Person Requesting Room(s) (please print):

First Name __________________________________ Middle Initial_________ Last Name_________________________________________________

E-mail Address (REQUIRED to receive an e-mail acknowledgment)_____________________________________________________________________

Organization_________________________________________________________________________________________________________________

Street Address or P.O. Box Number_______________________________________________________________________________________________

City ____________________________________________________________State ________________________Zip Code________________________

Daytime Number____________________________________________________ Fax Number ______________________________________________

Rooming List: One line per room. Please list all occupants.

Guest Name Arrival Date Departure Date Additional Guest(s) in Same Room Room Type*

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

_____________________________________ ________________ ________________ _________________________________ ______________

*Room Types: The housing bureau will request the room type, and the hotel will confirm if it is available at check-in.

SINGLE (1 room; 1 person, 1 bed) DOUBLE (1 room; 2 people, 1 bed) DOUBLE/DOUBLE (1 room; 2 people, 2 beds)

q Smoking q Non-Smoking q Handicap Accessible

Room Guarantee: All rooms must be guaranteed with a credit card or a check deposit of $200 for each reservation before your reservation is considered confirmed. Make checks payable to the BACVA/TML Housing Bureau.

Will pay deposit by: q Credit Card q Check

Type of Card ________________________________________________Credit Card Number ________________________________________________

Expiration Date_________________________________________________ Name on Card__________________________________________________

Special Requests:_____________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________

Delegate Hotel Reservation

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Delegate Conference Hotels

Embassy Suites $174 single/double 4 blocks Yes CI – 3 p.m. Valet Only – $14600 Commerce St. CO – Noon

Hilton $165 single/double 1 block No CI – 4 p.m. Valet Only – $17815 Main St. CO – Noon

Marriott Blackstone $159 single/double 4 blocks Yes CI – 3 p.m. Valet Only – $12601 Main St. CO – Noon

Omni Fort Worth $179 single/double Across No CI – 3 p.m. Valet Only – $181300 Houston St. the street CO – Noon

Renaissance $189 single/double 7 blocks Yes CI – 3 p.m. Self – $14Worthington CO – Noon Valet – $21200 Main St.

Sheraton $169 single/double 1 block No CI – 3 p.m. Self – $121701 Commerce St. CO – Noon Valet – $16

Distance toConventionCenter

Rate per Night(rate does not include 15% occupancy tax)

Hotel Shuttle to Convention Center Provided

Check-in (CI)Check-out (CO)

Estimated Daily Parking Fees*(sales tax may be added)

2009 TML ANNUAL CONFERENCE HOTELS Hotels are listed in alphabetical order. Rates include a rebate to offset conference-related expenses.

*Parking Fees:Check with your confirmed hotel prior to arrival to verify parkingrates. Parking near theconvention center is limited. If TML shuttleservice is provided for your hotel, it is advisable to take advantage of theshuttle to travel to andfrom the convention center.

1

2

3

4

5

6

P Parking

B Bus Stop

Fort WorthConventionCenter

5

2

46

3 1

C o n f e r e n c e R e g i s t r a t i o n(REGISTRATION WILL NOT BE PROCESSED UNTIL PAYMENT IS RECEIVED.)

(Guest name as you would like it to appear on badge)

CREDIT CARD PAYMENTS:

o MasterCard o Visa o Amer Express o Discover

Cardholder's Name ____________________________________________________

Acct # ______________________________________________________________

Signature _______________________________________ Exp. Date __________

FOR OFFICE USE ONLY:

Business Check _______________________ $______________________

Personal Check _______________________ $______________________

Total $______________________

Date Rec'd___________________________ Batch No._______________

By _________________________________ Id # ___________________

Please Print

OPTIONAL CONFERENCE EVENTS

Tickets Fee Quantity TotalThursday TML Risk Pools’ Breakfast N/C _______ $ ______ Thursday Delegate Luncheon $25 _______ $ ______

ALL TICKETS ARE OPTIONAL, AND NO REFUNDS WILL BE GIVEN.

Reduced FeesTo be eligible for reduced registration fees, payment mustaccompany your completed form and be received in the TML office by September 15, 2009 (see General Information on page 12).

Cancellation PolicyIf you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute,a $45 registration cancellation fee will be assessed if written cancellation is received by September 15, 2009. Norefunds will be honored after September 15, 2009. No telephone cancellations will be accepted. Cancellations inwriting may be mailed to TML Annual Conference, 1821 Rutherford Lane, Suite 400, Austin, TX 78754-5128; faxedto 512-231-7495; or e-mailed to acct@tml.org.

Tickets Fee Quantity TotalFriday Women in Government Breakfast $20 _______ $ _________Friday Delegate Luncheon $25 _______ $ _________

REGISTRATION OPTIONS: TML MEMBER CITY OFFICIAL OR ASSOCIATE MEMBER

REGISTER BY MAIL OR FAX

By September 15, 2009 $250

After September 15, 2009 $320

Guest $ 35

SPOUSE/GUEST BADGE INFORMATION: A city official or employee cannot register as a guest.

ONE-DAY REGISTRATION:

Register by Mail or Fax $175

A one-day registration option is available to any TML member city official or TML Associate Memberwho would like to attend Wednesday, Thursday, or Friday activities only. The one-day registration fee includes access to all educational sessions, affiliate board and business meetings, handout materials, conference bag, and the exhibit hall on the specified day. Please note that meal functions are not included inthe one-day registration fee and must be purchased separately. However, those who register for Wednesday,Thursday, or Friday only cannot register for a ticketed event on a day for which they have not registered.

o Wednesday o Thursday o Friday

Discounted Online RegistrationTo save $95, register online at www.tml.org by September 15.

Registration by Mail or FaxComplete this form and mail or fax it with your payment to:Texas Municipal League 1821 Rutherford Lane, Suite 400, Austin, TX 78754-5128Fax: 512-231-7495

DELEGATE NAME:___________________________________________________________________________ BADGE NAME:____________________________________________

TITLE: ______________________________________________________________ CITY/ORGANIZATION: __________________________________________________________

MAILING ADDRESS:_________________________________________________________E-MAIL:_____________________________________________________________________

CITY/STATE/ZIP:_______________________________________________________________________PHONE:_______________________________FAX: ______________________

Address to which confirmation(s) should be mailed

The delegate registration fee includes all educational sessions (excluding ticketed events listed below), handout materials, a conference bag (provided by The Brick Industry – SouthwestRegion), refreshment breaks, Wednesday Exhibit Hall Grand Opening, access to the exhibit hall, and the Thursday TML Risk Pools’ Breakfast (limited seating).

o Special accommodations required (such as dietary needs or an interpreter) ___________________________________________________________________________________

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2009 TML ANNUAL CONFERENCE AND EXHIBITION

Page Grand Total________________________

Save $95 by Registering Online by

September 15!

SAVE $25 BY REGISTERING ONLINE BY SEPTEMBER 15!