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SAC Accreditation Programme for Learning Service Providers CertificationMs Lee Ham Eng

Your Trusted Partner in Accreditation

Outline

• Background

• SAC & its Accreditation Programmes

• SAC Accreditation Programme for Learning Service Providers Certification


Background

Singapore Laboratory Accreditation Scheme (SINGLAS) launched under then SISIR SAC established under a MOU between

MTI & the then Singapore Confederation of Industries (SCI) -Need for accreditation of ISO 9000 certification bodies

PSB was formed from the merger of the SISIR and NPB in April 1996

SAC transferred to SPRING-To facilitate G-to-G MRAs and FTAs- Prompted by FTA negotiations with Japan- SPRING provides secretariat support to SAC

Transfer of SINGLAS from then PSB to SAC

1986

1996

1998

2002

PresentYour Trusted Partner in Accreditation

What is Accreditation?

‘Independent evaluation of conformity assessment bodies against

recognised standards to ensure their impartiality and competence

to carry out specific activities, such as tests, calibrations,

inspections and certifications’


5

Accreditation Infrastructure

Products & Service Providers

(eg. ISO 9001, ISO 14001, ISO 22000, ISO 29990)

Singapore Accreditation Council (SAC)

(compliance to ISO/IEC 17011)

Laboratories

(ISO/IEC 17025)(ISO 15189)

Certification Bodies

(ISO/IEC 17021)(ISO/IEC 17065)

Inspection Bodies

(ISO/IEC 17020)

Conformity Assessment

Bodies

International & Regional Accreditation Cooperations(Multilateral Recognition Arrangements (MRAs) on

Accreditation)

Government Consumers Purchasers

ConfidenceTrust

Assurance

NationalAccreditation

Body

GlobalPeer

Evaluation


Singapore Accreditation Council (SAC) and its Accreditation Programmes


Singapore Accreditation Council

The SAC Programme is managed by SPRING SingaporeYour Trusted Partner in Accreditation

Accreditation Programmes

Broad-Based Accreditation

Industry AccreditationBroad Based Accreditation

• Testing and Calibration Laboratories• All disciplines

• Management Systems (MS) Certification Bodies• Quality MS• Environmental MS• Occupational Safety & Health MS• Business Continuity Management• Energy MS • Water Efficiency MS • Learning Service Providers

• Product Certification Bodies• Personnel Certification • Inspection Bodies• Central alarm monitoring system• Motor vehicles• Pressure vessels & lifting equipment• Structural steelwork

• Proficiency Testing Providers

Industry Accreditation

• Food• HACCP based Food Mgt System• Functional Food Testing

• Logistics• Cargo Inspection Bodies

• Biomedical / Chemical• Good Laboratory Practice (GLP) Programme

• Healthcare• Medical Testing• Medical Imaging• Certification of Good Distribution Practice (GDP)

for Medical Devices • Construction• Ready-Mixed Concrete• Site Investigation Works

• Gaming• Gaming Laboratories


• Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) was established in 1986

• Laboratory assessments based on ISO/IEC 17025 & ISO 15189• More than 300 laboratories accredited in testing, calibration and

medical

Medical

Civil Engg

ElectricalMechanical

Non Destructive Medical Imaging

Environmental

Chemical & Biological

Gaming

Overview of SAC Laboratory Accreditation Scheme (SINGLAS)

Certificatio

nInspection

GLP

PTPLaboratory

Calibration & Measurement


Overview of Accreditation Programme for Certification

Laboratory Inspection

GLP

PTPC

ertification

•Launched in Oct 1996•ISO/IEC 17021*, ISO/TS 22003

(FSMS)•15 Accredited Certification Bodies

•Launched in Nov 2001•ISO/IEC 17065*•11 Accredited Certification Bodies

•Launched in Aug 2013•ISO/IEC 17024*•1 accredited certification body

* Relevant SAC and IAF mandatory and Guidance Documents applies

SAC has 3 accreditation programmes for certification:

Management System

Product Certification

Personnel Certification


Overview of Inspection Bodies Scheme

Laboratory G

LPPTP

Certificatio

nInspection

Based on ISO/IEC 17020,

relevant SAC and IAF/ILAC

documents

8 Fields of Inspection, >100 IBs

Launched

2001

Cargo Inspection Central Alarm Monitoring Station Hook Lift and Container Inspection Motor Vehicle Inspection Pressure Vessels / Lifting Equipment Site Investigation Structural Steelworks Technical Audit of Extension Scheme for Pressure Vessel


Overview of Good Laboratory Practice (GLP)

• Good Laboratory Practice (GLP) registration scheme was established in 2006.

• The GLP inspection is based on Organisation for Economic Co-operation and Development (OECD) Principles of Good Laboratory Practice and relevant SAC requirements.

• There are 7 facilities registered with SAC

Certificatio

nInspection

PTPLaboratory

GLP


GLP

Overview of Proficiency Testing Provider Accreditation

• Proficiency Testing Provider (PTP) accreditation programme was established in Aug 2013.

• Assessment is based on ISO/IEC 17043 and relevant SAC requirements

• 1 organisation accredited

Certificatio

nInspection

Laboratory PTP


An accredited CAB may use SAC endorsement on reports/certificates that deal solely with activities covered under the terms of accreditation.

A company which has been certified by an accredited CB will be issued a certificate which will bear both the SAC and the respective CB’s marks.

Not all CABs are SAC accredited and accreditation may only be for specific services rendered by the CABs.

The accreditation status of CABs their scopes of accreditation are available at SAC’s website.

SAC Accreditation Mark


SAC Accreditation Programme for LSP Certification


Accreditation Programme forLearning Service Providers Certification

Launch of Programme• Programme was launched at the SPRING Quality and Standards Conference on 5 August 2014• Pilot programme for the 2 MOM courses started after launch

- Construction Safety Orientation Course- Work At Height Course for Workers



Accreditation Criteria (for Certification Bodies)providing • ISO/IEC 17021:2011 Conformity assessment - Requirements for bodies audit and certification of management systems

• SAC CT 13:2014 SAC Criteria for Certification Bodies (for Learning

Service Providers)

The SAC Programme is managed by SPRING Singapore



SAC CT 13 : 2014 (for Certification Bodies)

Certification criteria• ISO 29990 : 2010 - Learning services for non-formal education and training – Basic requirements for service providers• Applicable IAF mandatory documents

Criteria for auditors – qualification, auditor training, audit experience and maintenance of qualification

Duration of audits – initial, surveillance and recertificationWitnessed auditsCertification documents

Learning Service Providers Certification - Certification Process

Stage 1 auditFormal application

Stage 2 audit

Award of certification

Surveillance audit

Surveillance audit

Re-certification audit


If the LSPs are found to have committed malpractices

suspension or withdrawal (termination) of certification


Suspension of Certification- LSPs under suspension have to stop any new registration for all courses- However, they are allowed to run to complete those already commenced- Minimum suspension period is 3 months

Withdrawal of Certification- LSPs to cease registration for all new courses with immediate effect with the

exception of ongoing classes to continue till end of course- to channel all the registered participants to other certified LSPs and to refund the

course fee (if payment has been made)- LSPs are obliged to remain with the CB who had suspended or cancelled its ISO

29990 certification for a minimum period of one year.



Certification Criteria for LSPs• ISO 29990:2010• MOM Technical Notes



Certification Criteria for LSPs

ISO 29990:2010• Provides a generic model for quality professional practice and

performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development

• Focuses on the competency of the LSPs



1. Learning Services determine learning needs design of learning service provide the learning

service monitor the delivery of the

learning service conduct evaluation (by

LSPs)


2. Management of LSPs general management principles strategy and business management management review preventive and corrective actions financial management and risk

management human resource management allocation of resources Internal audits feedback from interested parties

Certification Criteria for LSPs - ISO 29990:2010 - 2 Core Requirements


Training on ISO 29990 and MOM Technical Notes

2 training courses were conducted - 3 & 4 July and 22 & 23 September 2014• SAC organised the training• Mr Steven Ong (WG member) conducted the training and Mr Raymond Wong

(WSHC) presented on the MOM Technical notes • 1st training was attended by 36 participants• 2nd training was attended by 23 participants

Subsequent training is left to market forces – some CBs are running the course

Training on MOM Technical Notes also held on 29 September 2014



List of certification bodieshttp://www.mom.gov.sg/workplace-safety-health/applications-registrations/competent-organisation/apply-competent-organisation/Pages/accredited-training-provider.aspx

• AJA Registrars Pte Ltd• Certification International (S) Pte Ltd• Guardian Independent Certification Pte Ltd• Lloyd’s Register Quality Assurance Limited • TÜV Rheinland Singapore Pte Ltd


http://www.mom.gov.sg/workplace-safety-health/applications-registrations/competent-organisation/apply-competent-organisation/Pages/accredited-training-provider.aspx





Benefits of Accreditation Programme for LSP Certification

• Holistic framework to ensure quality and competent training services in meeting ISO benchmark requirements (ISO 29990)

• Provides confidence for regulators that LSPs have been checked by third party accredited certification bodies


Thank you

www.sac-accreditation.gov.sg


http://www.sac-accreditation.gov.sg/

title - arial narrow 32/36pt bold sac accreditation programme for learning service providers...

Documents

accreditation slide

accreditation of iso

certification bodies

sac programme

sisir sac

certification bodies

inspection bodies isoiec

laboratories isoiec