timing is everything! improving direct mail campaign effectiveness

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Timing is everything! Improving Direct Mail Campaign Effectiveness 2013 National Postal Forum San Francisco, California Clint Dally Vice President, Product Management

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The restructured USPS delivery network contains exciting news for marketers who want to maintain better control over Standard Mail in-home delivery dates, while Full Service IMb creates the ability to track this delivery for better call center staffing. In this workshop we will look at ways mailers can leverage Standard Mail Drop Ship for improved and consistent Direct Mail delivery timeframes. We will also investigate strategies for tying Full Service IMb tracking into call centers.

TRANSCRIPT

Page 1: Timing is everything! Improving Direct Mail Campaign Effectiveness

Timing is everything!

Improving Direct Mail Campaign Effectiveness

2013 National Postal Forum

San Francisco, California

Clint Dally

Vice President, Product Management

Page 2: Timing is everything! Improving Direct Mail Campaign Effectiveness
Page 3: Timing is everything! Improving Direct Mail Campaign Effectiveness

$30 in

body paint

$40 toward gas

$20 for portion

of hotel room

$100 in food

(and beer)

Page 4: Timing is everything! Improving Direct Mail Campaign Effectiveness
Page 5: Timing is everything! Improving Direct Mail Campaign Effectiveness
Page 6: Timing is everything! Improving Direct Mail Campaign Effectiveness
Page 7: Timing is everything! Improving Direct Mail Campaign Effectiveness

• How the USPS infrastructure

affects Standard Mail Drop Ship

• Creating cost effective Drop

Ship capabilities

• Adding tracing to your Drop

Ship—how and why

Page 8: Timing is everything! Improving Direct Mail Campaign Effectiveness

Drop Ship 101 Traditional Mail Submission Model

1. Mailer gives mail to USPS at a

single location

2. USPS distributes and delivers

nationally

Drop Ship Submission Model

1. Mailer trucks mail to regional

USPS facilities

2. USPS distributes and delivers

regionally for a discount

Page 9: Timing is everything! Improving Direct Mail Campaign Effectiveness

Restructured USPS: How it helps mailers

Local postal

managers can

no longer hold

Direct Mail for a

light mail day

Page 10: Timing is everything! Improving Direct Mail Campaign Effectiveness

Restructured USPS: How it helps mailers

Page 11: Timing is everything! Improving Direct Mail Campaign Effectiveness

Restructured USPS: How it helps mailers

Page 12: Timing is everything! Improving Direct Mail Campaign Effectiveness

Restructured USPS: How it helps mailers

Page 13: Timing is everything! Improving Direct Mail Campaign Effectiveness

How to implement a Drop Ship strategy

Location Type Savings Notes

DNDC (Destination

Network Distribution

Center)

$0.033 per mail

piece

29 locations

DSCF (Destination

Sectional Center

Facility)

$0.043 per mail

piece

312 locations, down

from 445 two years

ago

Use Drop Ship Analytics

Software to create a

distribution strategy

Page 14: Timing is everything! Improving Direct Mail Campaign Effectiveness

How to implement a Drop Ship strategy

Prepare mail for

distribution ❷

Page 15: Timing is everything! Improving Direct Mail Campaign Effectiveness

How to implement a Drop Ship strategy

Develop a relationship

with a logistics

company

Page 16: Timing is everything! Improving Direct Mail Campaign Effectiveness

Adding more value with IMb Tracing™

Page 17: Timing is everything! Improving Direct Mail Campaign Effectiveness

Questions?

• Clint Dally [email protected] www.pb.com

• Follow us @pitneybowes • This presentation will be available on

Slideshare for download at slideshare.net/pitneybowes

• Visit our Brilliant Communications blog at blogs.pb.com/brilliant-communications