three questions about brand, harvard business review

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©Deboleena Dutta, 2015

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©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

Focuses ONLY on points of

difference (POD)

Brand positioning

©Deboleena Dutta, 2015

Focuses ONLY on points of

difference (POD)

… NOT

ANYMORE

Brand positioning

©Deboleena Dutta, 2015

SHOCKED MUCH?

©Deboleena Dutta, 2015

In the new age, sound competitive brand

positioning requires the marketers

to ask THREE QUESTIONS!

©Deboleena Dutta, 2015

HAVE WE ESTABLISHED

A FRAME?

©Deboleena Dutta, 2015

To signal consumers the goal they can expect to achieve by using a brand

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

ARE WE LEVERAGING

OUR POINTS OF PARITY?

©Deboleena Dutta, 2015

What do you expect in a Smartphone?

©Deboleena Dutta, 2015

…So on and so forth…

What do you expect in a Smartphone?

©Deboleena Dutta, 2015

The approach you use to meet the minimum requirements depend on

where your product is in its life cycle

©Deboleena Dutta, 2015

USED FOR MARKETINGNEW BRANDS

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

AND FORBRAND EXTENSIONS?

©Deboleena Dutta, 2015

EASY

©Deboleena Dutta, 2015

& DIFFICULT

©Deboleena Dutta, 2015

To shortchange points of parity

©Deboleena Dutta, 2015

MANAGEMENT OFESTABLISHED BRAND

©Deboleena Dutta, 2015

Competitor'spoint of difference

©Deboleena Dutta, 2015

Can become competitive points of parity

©Deboleena Dutta, 2015

First touch phone, 1992

©Deboleena Dutta, 2015

Mobile phone market, at present

©Deboleena Dutta, 2015

ARE THE POINTS OF

DIFFERENCE COMPELLING?

©Deboleena Dutta, 2015

Points of Difference

CHECK-LIST

Are they desirable to customers?

Can you deliver them?

©Deboleena Dutta, 2015

Points of Difference

CHECK-LIST

Are they desirable to customers?

Can you deliverthem?

©Deboleena Dutta, 2015

Points of Difference

CHECK-LIST

Are they desirable to customers?

Can you deliverthem?

©Deboleena Dutta, 2015

3 types of BRAND DIFFERENCES

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

Does this product do what it says?

Brand Performance

Benefits that prompt

consumption

Reliability, durability

and serviceability

Service effectiveness

and efficiency

Style and design

Associations to value and

price

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

1. Who uses? &

2. Under what circumstances?

Brand imagery depends on:

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

When Brand performance and imagery don’t differ much from

those of the competition

©Deboleena Dutta, 2015

Show the consumers you have insight into

their problems as well as the Solution

©Deboleena Dutta, 2015

©Deboleena Dutta, 2015

RECAP!

Created by Deboleena Dutta,

LSR, during an internship by

Prof. Sameer Mathur, IIM

Lucknow.

www.IIMInternship.com