third party logistics

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Operational efficiency and experience is a KDS 3PL Services hallmark. Our talented management and staff accomplish your goals leveraging KDS advanced technology and KDS proven business practices. On Time Performance Accuracy and Quality Assurance Proactive Communication We manage delivery to start date to optimize your vendor scorecards! KDS 3PL Distribution Capabilities: • Cross dock – Express Flow Through • Pick and Pack • Garment on Hanger Processing • E Commerce • Inventory Control • RFID - Radio Frequency KDS 3PL Distribution Support: • Inbound / Outbound Quality Assurance • EDI – Back Office Systems • Supply Chain Management • Factory and Vendor Compliance + Scorecards • Chargeback Reduction Program • Transportation Management Program

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3PL and inventory warehouse services provided by KDS; a leader in third party logistics for America's largest retailers. Contact Komar Distribution Services for award winning supply chain management solutions.

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Page 1: Third Party Logistics

Operational efficiency and experience is a KDS 3PL Services hallmark.

Our talented management and staff accomplish your goals leveraging KDS advanced technology and KDS proven business practices.

•On Time Performance• Accuracy and Quality Assurance• Proactive Communication

We manage delivery to start date to optimize your vendor scorecards!

KDS 3PL Distribution Capabilities: • Cross dock – Express Flow Through• Pick and Pack • Garment on Hanger Processing• E Commerce• Inventory Control• RFID - Radio Frequency

KDS 3PL Distribution Support:• Inbound / Outbound Quality Assurance• EDI – Back Office Systems• Supply Chain Management• Factory and Vendor Compliance + Scorecards• Chargeback Reduction Program• Transportation Management Program

Page 2: Third Party Logistics

Komar Distribution Services – San Bernardino, California Port of Long Beach - Containers delivered same day

320,000 square foot facility – 52 dock doors– 25,000 pallet positions– State of the Art Handling Equipment– RFID

Page 3: Third Party Logistics

Komar Distribution Services – McAlester, Oklahoma Equidistant Optimized for Replenishment Free Trade Zone Long Beach Land Bridge

300,000 square foot facility – 27 dock doors– 9,000 pallet positions– State of the Art Handling Equipment– RFID

Page 4: Third Party Logistics

Komar Distribution Services – Carteret, NJ Port Elizabeth + Newark - Containers delivered same day

320,000 square foot facility – 65 dock doors– 20,000 pallet positions– State of the Art Handling Equipment– RFID

Page 5: Third Party Logistics

Process - Quality AssuranceInbound Carton/Quality Audit

1. Purpose- To define the proper procedures for auditing cartons received at the McAlester Warehouse.

2. Scope- Audit is done on every shipment received.

3. Responsibility and Authority-

4. Description of Activities

4.1 Before the truck arrives the Import Tracking Office will give DC Manager and QualityControl Manager the paperwork of the expected shipment.

4.2 The Data Entry Clerk prints (in Blue Cherry) launchers>report laundhers>base reports>style masterlisting>styles for QC. Each style listed on the packing list is printed.

4.3 Once all data is accumulated, the Data Entry Clerk fills out the Shipment Form with the shipment number,Country of Origin, Company, PO number, Invoice number, invoice date, style, color, number of cartons, number of cartons to be audited, SRP, UPC, carton numbers, size breakdown & how many gmts to be. pulled for wash & burn. The list of tested garments should be checked to make sure the garments needto be pulled or not.

4.4 Shipment Forms are given to the DC Manager.

Inbound Carton/Quality Audit FORMShipment # ROO HSING-28 Country Company UPC'S

BARCODE: Y N CAMBODIA JCP SM 047543934874WEIGHT/GMT WEIGHT/CNT PP 30X18X8 MD 047543934881

PO # 2009215 STYLE 27354 SRP $19.99 LG 047543934898INVOICE # C200803021 COLOR 4413 XL 047543934904Invoice Date 3/8/08 CTNS 68 12 XXL 047543934911

HAND FEEL? P F "L" MEASURES CORRECTLY? Y NCOUNTED February 2007 Market

CART# SML MED LG XL XXL TOTAL QTY. PULL 2 GMTS WAS & BURN1001 36 36 55% Ctn 45% Poly Woven1002 36 361003 36 36

Page 6: Third Party Logistics

• Quality Assurance Audit Standards

Violation ID Violation Desc1 Shortage Packing slip units or carton label are less units than actual carton2 Overage Packing slip units or carton label exceed actual carton content6 Incorrect UPC Carton contents have incorrect UPC ticket7 No UPC Carton contents have no UPC ticket

28 No ASN No ASN transmitted or incorrect ASN29 No Hanger Merchandise sent on hangers must follow the VICS Guidelines

8 Incorrect Bag Label Carton contents have incorrect bag label9 No Bag Label Carton contents have no bag label

10 Garment not bagged Carton contents are not in polybag11 Garment Folded Incorrectly Carton contents are not folded to style specs

Carton Audit Violations Examples

Page 7: Third Party Logistics

Quality Assurance Documentation

ROO HSING GARMENTS/CAMBODIA Week ending: 4/11/2008Items for Comparison ROO HSING-24 ROO HSING-26 ROO HSING-26 ROO HSING-27 ROO HSING-27

PO# 2009027 2009225 2009205 2009208 2009207Style# 27354 27367 27357X 27354 27357XColor 674 3144 340 4413 3689Total # of cartons 200 1 13 112 13# of cartons audited 3 1 13 8 13# of cartons w/ violations 0 0 0 0 4# of garments audited 108 30 420 288 441# of garments w/ violations 0 0 0 0 19% of violations/rejections 0.00% 0.00% 0.00% 0.00% 30.77%% Quality Defect 0.00% 0.00% 0.00% 0.00% 0.00%Violations:1. V-1 = Shortage 62. V-2 = Overage 63. V-3 = Substitute size4. V-4 = Substitute color5. V-5 = Substitute style6. V-6 = Incorrect UPC 77. V-7 = No UPC8. V-15 = dirty gmt9. V52 = mismatched

Total: 0 0 0 0 19

Carton Audit Summary - JCP

Page 8: Third Party Logistics

Quality Results – Customer Satisfaction

A Report

Cards

Optimal Score

2009 2009 YTD Sep 09 2008 YE147 Fill Rate: 25.0 24.8 24.8 24.5205 Compliance $: 15.0 14.9 9.9 14.0

Audit Failure Rate %: 15.0 13.4 15.0 0.0Shipping Performance: 10.0 10.0 10.0 9.5

% Import Shipping Performance: 10.0 10.0 8.0 9.00.0% Shipping Performance: 15.0 13.0 13.0 14.0

% Other Shipping Performance: 10.0 4.0 0.0 1.50.0% 100.0 89.9 80.6 72.4

% Change Received as Ordered (1)Received as Orderd E-

Commerce Only

Shipment Packaging and

PreparationTransportation

% to Cost Receipts (2)

2008 124.2% 98.7% 99.3% $11,387 $5,298 0.10%

2009 YTD 50.6% 99.4% 99.7% $7,192 $257 0.08%

Sep-09 81.4% 99.1% 99.2% $1,874 $0 0.19%

PBS PREPACK BULK TOTAL (3) PBS PREPACK BULK TOTAL

2008 - 8.9% 1.9% 6.1% 0 / 0 21 / 235 3 / 156 24 / 391

2009 YTD #DIV/0! 3.0% 0.5% 1.6% 0 / 0 5 / 165 1 / 219 6 / 384

Sep-09 #DIV/0! 0.0% 0.0% 0.0% 0 / 0 0 / 26 0 / 23 0 / 49

PBS CASE INNER MULTI BULK PBS MULTI CASE TOTAL PBS PREPACK CASEPACK BULK

2008 0 0 0 31 38 0.0% 86.8% 0.0% 86.8% 9 92009 YTD 0 0 0 28 43 0.0% 83.3% 0.0% 83.3% 10 10

Sep-09 0 0 0 10 8 0.0% 70.5% 0.0% 70.5% 10 9

2008 6 -4 2.7 4 6 3 2 23 13%

2009 YTD 6 -3 2.2 3 5 3 2 19 24%

Sep-09 6 -3 3.5 4 4 4 2 20 4%

Total

Sustainability Manager

Formal Statemen

tEnergy Mgmt

Waste Mgmt

Sustainability Partnerships YTD 2009 Volume

(Cube)

Ave. Days Routing per

Week

Goal 20 20 15 15 20 109,368 1.1

2008 - - - - - 22,054 1.0

2009 10.0 0.0 0 10.0 10

March April May July August September October November December January

94.1 A 96.9 A 64.5 D 92.0 A 94.7 A 80.6 B

MCALESTER, OK

SAN BERNARDINO, CA

Shipping Location

June

97.5 A

February

85.3 B

Kohl's Green Partner

10

-

2009 Monthly Score Tracking

10.0

6

% Flow

Sales TY

PO TYPE

Sales Rank

Sales

$17,888,713

P.O. Lead Time (4)% of P.O's: 6 days or

more Lead Time

0.0%

$7,979,696

Sales LY

Number of P.O.'s

Average

108,432

888,537

$1,035,643

UNITS

Poor

$14,528,055

$1,879,115

1,191,966

Ordered Units

$9,646,072

Verified Units

Avg. P.O. Ship Window Shipment Creation (6)

8

105,230

1,202,243

895,433

697118

Compound Prepack Status Approved

78%

1.2

1.1

Avg. Number of Days Routing Per

Week (5)

Shipping Performance

Packaging - YTD Crossdock % by Pack Type

QC Audit Rank

% of Shipments with LTL Carriers

Days to StoreSupply Chain Days

TotalDays DC

Processing

TOTAL

Units Per Carton Average

Very Good

Total

New Store (NS) On Time

Audit Failure Rate %

97.8%

99.9%

99.9%

Total Audit Failures / Total Receiver Audits

AYTD SUPPLY CHAIN GRADE:

CHARLES KOMAR

INTIMATES/ACTIVE

September 2009 (YTD)

SUPPLY CHAIN PERFORMANCE SCORECARD

CHARLES KOMAR & SONS INC

Your Score

Compliance $

0

150,574

YE 2008 Volume (Cube)

1.36

Avg. Number of Days Routing Per Week (5)% Landed

Sustainability Metric 40

Days in TransitP.O. Start to Actual Ship

69%

90%

PO First Available Day for Pickup (7)

Shipping Location

Supply Chain Category

% to Cost Receipts (2)Audit Failure Rate % TOTAL (3)

P.O. Lead Time (4)

2009 YTD Vendor Rank (Sales):

2008 Year End Vendor Rank (Sales):

Received as Ordered (1)

Fill Rate

% Domestic

% Inforem95.8%

First Available Day (7)TOTAL0.0%4.2%

Shipment Creation( 6)

JC Penney

Measurement Error Total Compliance(% calc) Records Records Percentage

 Missing Asn * Cartons 200939 - 200939 $0.00 0 5754 100.00% A Invalid Asn Cartons 200939 - 200939 $0.00 0 5754 100.00% A Contents Do Not Match Asn * Cartons 200939 - 200939 $180.00 18 5286 99.66% A Logistics Data Error ** ASNs 200939 - 200939 $0.00 0 21 100.00% A Late Asn/Invalid Date ASNs 200939 - 200939 $0.00 0 21 100.00% A Missing / Invalid Asn Status Code ASNs 200939 - 200939 $0.00 0 21 100.00% A POM PO POM POs 200939 - 200939 $0.00 0 1 100.00% A Missing Tms Load Id/Routing Authorizaton * Units 200939 - 200939 $0.00 0 51018 100.00% A TMS/ASN Accuracy ASNs 200939 - 200939 $20.00 1 21 98.81% B Early/Late Shipments * Units 200939 - 200939 $0.00 0 51066 100.00% A Multiple Shipments Against A Di Lot #s 200939 - 200939 $0.00 0 8523 100.00% A Bulk-Multiple Skus Per Carton Cartons 200939 - 200939 $0.00 0 862 100.00% A Fill Compliance (Fill Rate) Qty Ordered 200939 - 200939 $24.15 21 30392 99.93% (99.75%) A Point-Of-Sale Ticketing Units 200939 - 200939 $58.50 117 53355 99.78% A Hanger Compliance Units 200939 - 200939 $0.00 0 51774 100.00% A Barcode Label Compliance Cartons 200939 - 200939 $1,227.00 n/a n/a n/a n/a Commercial Zone (Non-Comp Deduction) Shipments 200939 - 200939 $2,475.16 8 n/a n/a n/a Total  $3,984.81 A

Grade

Retail includes multiple business types(SSC/Retail, DFW, Warehouse)

Compliance Error Weeks Net Offsets

Supplier Logistics Report Card046490 - Charles Komar & Sons *

Retail - Report SummaryYear  2009  Period  09  Week  39  Thru Year  2009  Period  09  Week  39