the world has been changing

“The World has been changing”

The old ways of doing business have gone and will never return

•Powerful forces have been at work reshaping the business landscape as new levels of connectivity and working methods have changed the way that

we perceive and do business for ever.

•We have come a long way from the days when •Henry Ford was able to say –

• “You can have any colour as long as it’s black”.

Copyright © 2015 Celemiab Systems AB and C³ Services Ltd. All rights reserved.

New working methods

“Industrial production is now inconceivable without software solutions. Thanks to industry software product development is now digitalized and production systems are networked – making efficient flexibly reacting production environments possible.”

Siemens 2014 Annual Report


More demanding customer expectations

The solutions you offer The people they meet The experience

All I could ask for

Top of the line

Easy to understand

One point of contact

Innovative

Efficient

User friendly

Good to do

business with

Lots of talent

They treat me like

somebody special

Service minded

Personal

Keep promises

Good quality

What I want, where

and when I want it

Easy to access

CreativeGood value

for money


With interactions through multiple channels

5

“We are on the cusp of a revolutionary change in how we report on the non-financial drivers of value”.

“Twenty five years ago approximately 80% of the market value of organisations was contained on the Balance Sheet, today it is below 20%”.

Charles Tilley – Chief Executive CIMA - 2012

The invisible balance sheet


Critical success factor

“The key priority for all organisations is building value and creating long-term sustainable success. Easy to say in practice.

But to achieve this companies need to understand their key value drivers – both financial and non financial –so that they can create resilient business models that are flexible enough to deal with the inevitable shifts in the external environment”.

(Understanding and unlocking value in the human dimension CIMAand AICPA January 2012)


Evidence of serious issues?


Culture and

Engagement

Emerged as the

top trend in terms

of importance#1

50% Say the problem

is “very important”

– double last

year’s number

cite leadership as one of

their most important

challenges86%

Leadership:

Why always an issue?

Figures and text from Global Human Capital Trends2015 Deloitte University Press

Is the past holding back change?


Is this state of affairs surprising given that today’s organisations were never designed to deal with change on a proactive and continuous basis. They were built for discipline and efficiency, enforced through hierarchy and a culture based on compliance.

“Less than 30 per cent of the 150 companies we’ve surveyed say that they have a highly collaborative culture”.*

*McKinsey & Company, 2015 Raising your Digital Quotient.

A different approach is needed

Copyright ©-2015 Celemiab Systems AB and C³ Services Ltd. All rights reserved.

The reality is that a transformation is needed that will be impossible to pull off if organisations continue to use out of date thinking and behaviour.

“It is simply madness to carryon doing the same things and

expect to achieve different results”.

For as Albert Einstein isquoted as saying;

For further information contact:

Steve Hemmings

+44(0)7768 158576

[email protected]

C³ Services Ltd is a Celemi partner

Visit www.celemi.com


Our perspective

“The world has changed” – And new thinking and behaviours will be needed for organisations to succeed in the new environment

Our recipe for success

Experiential Learning + Coaching = Performance Improvement

Making change happen

mailto:[email protected]

the world has been changing

Business