the sales process: presentations

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This is the presentation of my students in Market2. Fundamental of Selling

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Page 1: The Sales Process: Presentations

[Presentations]

Page 2: The Sales Process: Presentations

What is a Presentation?“An act of presenting or the state of being

presented, a performance, a formal introduction, a social debut.”

Page 3: The Sales Process: Presentations

Wikipedia says:

Presentation is the practice of showing and explaining the content of a topic to an

audience or learner.

Page 4: The Sales Process: Presentations

According to our book:

The sales presentation is a persuasive vocal and visual explanation of a proposition.

Page 5: The Sales Process: Presentations

The basics of marketing remain the same:

Creating a strategy to deliver the right messages to the right people.

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Why should we have a presentation?To prove that what you are selling can meet needs that have the most importantance to the customer.

Page 7: The Sales Process: Presentations

Purposes of a presentation(Our main goal is to sell the product to our customer – to help)

KnowledgeBeliefs

Desire or NeedAttitude

Conviction

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Add them all up:Knowledge + Beliefs + Desire + Attitude + Conviction

SALES SUCCESS!

Page 9: The Sales Process: Presentations

In the selling process, it comes after Approach.{ }

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There are three crucial steps in a presentation.

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1. Fully discuss the features, advantages, and benefits of your product.

Page 13: The Sales Process: Presentations

2. Present your marketing plan.

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3. Explain your business proposition.

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The sales presentation mix.

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Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 17: The Sales Process: Presentations

Persuasive Communication

Sell Sequence = FABs + trial close

Page 18: The Sales Process: Presentations

Use logical reasoning.Persuade through suggestion.

Have a sense of fun.Personalize relationships.

Build trust.Be aware of your body language: Always smile!

Control the presentation: Questions re-channel an off-course presentation.Use diplomacy: Choose your battles.

Consider the Paul Harvey dialogue (conversation style)Use words as selling tools (simile, metaphor, analogy)

Use parables and storytelling to illustrate a point.

To be a persuasive communicator:

Page 19: The Sales Process: Presentations

Use questionsBe empathetic

Keep the message simpleCreate mutual trust

ListenHave a positive attitude and enthusiasm

Be believable

Seven factors of good communication:

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Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 21: The Sales Process: Presentations

Participation

Page 22: The Sales Process: Presentations

QuestionsProduct use: appeals to senses

VisualsDemonstrations

Page 23: The Sales Process: Presentations

Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 24: The Sales Process: Presentations

Proof

Past sales help predict the futureThe guaranteeTestimonials

Company proof resultsIndependent research results

Page 25: The Sales Process: Presentations

Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 26: The Sales Process: Presentations

Visual Aids

Increase retentionStrengthen the messageLessen misunderstanding

Create a unique and lasting impressionShow the buyer that you are a professional

Page 27: The Sales Process: Presentations

Appeal to the prospect’s vision with the intent of producing mental images of the product’s

features, advantages and benefits.

Page 28: The Sales Process: Presentations

Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 29: The Sales Process: Presentations

Dramatization

Dramatics refers to presenting the product in a striking, showy, or

extravagant manner.

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Dramatization improves your chances of success.

Page 31: The Sales Process: Presentations

Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Page 32: The Sales Process: Presentations

Demonstrations

Page 33: The Sales Process: Presentations

A successful demonstration lets the prospect to:

Do something simple. Work an important feature.

Do something in a routine of frequently repeated.

Answer questions through a demonstration or to give a feedback.

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The seven-point checklist:

Page 35: The Sales Process: Presentations
Page 36: The Sales Process: Presentations

Salesperson

Persuasive Communication

Participation

Proof

Visual Aids

Dramatization

Demonstrations

Why should we follow this model?

Page 37: The Sales Process: Presentations

It captures attention and interest.It creates a two-way communication.

It involves the prospect through participation.

Gives a more complete, clear explanation of products.

Page 38: The Sales Process: Presentations

Tip!Technology can be a huge help.

Page 39: The Sales Process: Presentations

The Sales Presentation Goal Model:

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What is your objective?

Who is your audience?

How will you structure

your presentation?

How will you create

impact?

How will you design and

display visual aids?

How will you stage your

presentation?

Page 41: The Sales Process: Presentations

Your approach technique quickly captures your prospect’s interest and immediately finds signals that the prospect has a need for your product and is ready to listen.

Page 42: The Sales Process: Presentations

How do you handle presentation difficulties?

If an interruption comes up, offer to leave the room or regroup your thoughts.

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Should you talk about competitors?

Do not refer to a competitor unless absolutely necessary. Acknowledge your

competitor only briefly & make a detailed comparison of your product and the

competition’s product when necessary.

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Lastly, always be professional.

Page 45: The Sales Process: Presentations

Thank you!