THE ROLE OF PUBLIC EMPLOYMENT SERVICES IN

PROMOTING YOUTH EMPLOYMENT

ETF Workshop: Promoting youth labour market transitions

in the South Eastern European region, Rome, 15-16 September

Susanne Kraatz, National Expert, Policy Department for Economic and Scientific Policies

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2ABOUT US

POLICY DEPARTMENTS in the European Parliament

support parliamentary bodies (President, Committees, Delegations, the Secretary General)

POLICY DEPARTMENT FOR ECONOMIC AND SCIENTIFIC POLICIES

-> analyses, briefings for 6 committees including the

Employment and Social Affairs Committee:

55 members representing the political groups

Responsible for employment policies, social policy,working conditions, vocational training, free movement of workers and pensioners… and for relations with 4 European agencies:European Training Foundation, Cedefop, Eurofound, OSHA

Tasks are co-legislation, supervision of the European Commission, preparation of reports, opinions

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3ABOUT US

Recent studies and analyses:

EU Social and Labour Rights and EU Internal Market Law

Labour market integration and social inclusion of refugees

Precarious Employment in Europe: Patterns, trends and policy strategies

Unemployment and Poverty in Greece and other post-programmecountries

Skills development and guidance

New Skills Agenda (forthcoming)

Encouraging STEM (Science, Technology, Engineering, Mathematics) Studies

Assistance for Entrepreneurship

European Lifelong Guidance Policies

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4INTRODUCTION – YOUNG UNEMPLOYED IN EUROPE

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5INTRODUCTION

What can PES do for young people?

And what are essential prerequisites?

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6STRUCTURE

1. Focus on prevention and access to PES

2. Activation

3. ALMP – a word on subsidies

4. Follow-up, monitoring and evaluation

5. Key challenges and way forward

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Prevention and

access to PES

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81. PES METHODS FOR OUTREACH

Source:

PES

practices for

outreach

2015

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91. PROACTIVE WORK WITH SCHOOLS AND TRAINING INSTITUTIONS

PES visits in schools:

Increasing practice (18 PES in 2015), but resource-intensive

Alternative: Informing and training teachers

Prerequisites: formal or informal agreements PES - schools

Coaching for youth at risk of dropping out:

Promising practice in DE, AT, FI – tutors or coaches, partially

financed by the PES

Prerequisites: funding of additional social workers / guidance

counsellors (low case load, teachers identify pupils at risk)

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101. CREATION OF ENTRY POINTS FOR MANY

Use of IT - platforms, social media in addition to strategic

positioning of flyers and posters

Increasing practice (a few PES in 2011 -> 18 PES in 2015)

Facebook, Twitter, Youtube … to reach all (incl. NEETs)

Prerequisites: youth-friendly presentation, staff to monitor

interactive platform for young people

Campaigns and awareness raising events

PES participating at education fairs or organizing own job fairs

Prerequisites: well-functioning local partnerships

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111. REACHING THOSE HAVING DROPPED OUT

Outreach or street workers

Social workers, young peers

increasing: 1 of 2 EU PES use one or another form in close contact with NGOs, cultural, religious institutions … to go where young people and parents are

Prerequisites: trained staff, networking at local, quarter level

Mobile PES services – not only for those having dropped out

Various forms – car, bus, workshops … originally for remote areas, then with a focus to young people, from information to specific support …

Prerequisites: flexible staff, close cooperation network

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121. SINGLE CONTACT POINTS LOWER THE THRESHOLD

One-stop shop – youth agencies in cities

increasing: 1 of 2 EU PES

In particular for young people with multiple problems, lower risk

that these ‘get lost’

Alternative: Structured gateway system

Case management – coordinated support for complex integration

pathways, elaborated referral system

Prerequisites: functioning service partnerships, adequate training

and case load

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131. IDENTIFICATION AND TARGETING SUPPORT – INSTITUTIONAL COLLABORATION

Information transfer from schools to employment / youth support services

increasing, but underdeveloped

Prerequisites: agreements and structured system between institutions, written agreement by parents, youth can help

Round tables, workshops with local actors and youth representatives

in some countries on a regular basis, youth involvement is increasing, but not universal

Prerequisites: one coordinating organization, PES or other

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Activation

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152 ACTIVATION OF YOUNG PEOPLE – PES CORE BUSINESS – SOME SPECIFICS:

Early

activation

Individual

action

planning

Resource-

oriented,

professional

profling and

guidance

youth

counsellors,

teams

Job fairs,

speed

dating,

first

interview,

work

trials

Direct contact

with

employers

counts

Group

and self-

help

activities

Tackling low-

self esteem,

networking,

job search

skills, job

clubs

Case

Manage-

ment

To tackle

mutltiple

problems

-> lower case

load

-> specific

training

Bringing

back to or

further in

education

or VET

Close

cooperation and

specific,

multifunctional

and supported

training as

ALMP

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163 ACTIVATION OF YOUNG PEOPLE WITH MULTIPLE PROBLEMS

NEET ARE A HETEROGENOUS GROUP – between job-ready and need for long, complex integration pathways (gradually reducing distance from the labour market)

frustration, health problems, family problems, cultural barriers (e.g. young

women with migrant background), addiction, debts, ex-offenders ...

Prerequisites: Individual action plans require a differentiated support service infrastructure for those with multiple problems (partially contracted to private providers)

Governance: Agreements at organizational level (special service hours, information sharing) and inventory, handbook + training of staff

Regular communication at management level, agreed form of documentation, case ‘conferences’ at staff level, case manager (lead)

Currently pilot projects in many EU PES with a focus on disadvantaged youth

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Subsidies

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183 A WORD ON SUBSIDIES – LESSONS FROM PEER REVIEWS

Subsidies are often used, but have to be well targeted and monitored

Subsidies – useful to compensate for gaps in employability and job relevant skills and competences (productivity)

Risk of deadweight: targeting, agreement to take a young person when subsidies end etc. can help (alternative: hiring bonus, e.g. IT)

Other instruments and services to place (young) unemployed:

Personal contact with employers: Meeting, Internships

Local or even quarter-based network with employers, SMEs

Well prepared placement, it is all about trust

Follow-up after placement – increasing, but still low

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Follow-up, monitoring, evaluation

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204 FOLLOW-UP, MONITORING AND EVALUATION

An important element of the Youth Guarantee (model for other Council Recommendations)

• Setting targets for youth-oriented services

• System to monitor how many young people have received an offer within four months

• Follow-up of young people once they have entered employment or training

• Tracking young people when they have leaved the unemployment register

• Satisfaction surveys

Prerequisites: comprehensive indicator, data collection and analysis systems as well as management concepts for communication, follow-up

Progress is being made in EU PES, but still considerable gaps

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Key challenges and way forward

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225. CHALLENGES FOR PES

PES Implementation Report Youth Guarantee 2015

No universal use of social media

Lack of access to information on education and training offers

for young people in PES

Only one of two PES provide data on young people receiving

offer within four months (for take-up even more difficult)

No comprehensive target setting for PES YG interventions

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235. CHALLENGES FOR PES

High-level exchange ministries (February 2016) – youth at risk

Labour market situation: Unstable job opportunities for young

people, brain drain in some countries, shortages of skilled blue-

collar workers in countries with better labour market situations

Coverage of young people 25 – 30 years old

Critical to ensure sufficient PES capacity and resources

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245. WAY FORWARD

A bulk of knowledge and tools for capacity building has been developed at EU level (European Commission and PES network)

PES benchlearning – external assessment of PES capacities together with learning from each other, building up supporting tools (e.g. client satisfaction survey, outreach to NEETs)

PES knowledge centre

PES practices –a few indications of prerequisites

Transfer (adaptation):

Assessment of the individual PES and country prerequisites

Sometimes simple tools can make a difference

Change management and staff training to make reforms work

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Studies from the Parliament Policy Departments: www.europarl.europa.eu/studies

Newsletter: Poldep-Economy-Science@ep.europa.eu

Contact: Susanne.Kraatz@europarl.europa.eu

ELGPN (career guidance): www.elgpn.eu - including careers education, skills

PES network: http://ec.europa.eu/social/main.jsp?catId=1100&langId=en

PES Report Implementation YG: http://ec.europa.eu/social/BlobServlet?docId=14322&langId=en

PES Peer Review YG: http://ec.europa.eu/social/BlobServlet?docId=14071&langId=en

PES practices for outreach: http://ec.europa.eu/social/BlobServlet?docId=13728&langId=en

PES Knowledge Centre: http://ec.europa.eu/social/main.jsp?catId=1163&langId=en

PES practices: http://ec.europa.eu/social/main.jsp?catId=1206&langId=en

High-level exchange 2016: http://ec.europa.eu/social/BlobServlet?docId=15136&langId=en

EMCO Indicator Framework YG:

http://ec.europa.eu/social/contentAdmin/BlobServlet?docId=13402&langId=en.

USEFUL LINKS