the relationship netween customer relationship and customer loyalty

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  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

    The relationship between customer loyalty and customer satisfactionBowen, John T;Chen, Shiang-Lih

    International Journal of Contemporary Hospitality Management; 2001; 13, 4/5; ProQuest Centralpg. 213

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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