the reinvention of the public library
TRANSCRIPT
THRIVING ON DISRUPTION: THE RE-INVENTION OF THE PUBLIC LIBRARY
Liz McGettigan BA MCILIP ACMI FRSADirector of Digital Library Experiences
SOLUS@lizmcgettigan
“ Changes enabled by digital technologies that occur at a pace and magnitude that disrupt established ways of value creation,
social interactions, doing business and more generally our thinking”
Riemer 2013
More than 150 million people will be born this year…
….they will be born into a technological and information led
economy
Building block - Mobile
Building block - staff out on the floor
EXPERIENCE
EXPECTATIONS
LISTENING
TALKING
A FEW TECHNOLOGY TRANSFORMERS
Learning is changing
What have you got for me in 1/2 years time?
Interactivity
Interactivity
Touch, contribute, learn
3d printing
1. THE AR GAME2. 3D PRINTER3. THE CHARACTERS4. THE BOOK
12
3
4
GAMING
Augmented Reality
Robotics
Occulus Rift
”We are in a technology tsunami. Whether you love it or hate it, ultimately we have to figure out
how to survive it and make it work for us”
Courte Courtesy Ned y Ned Potter
…we can handle disruption can’t we?I believe we can become the launchpad for a new futureCourtesy ned potter
The Drive-In Library
…makerspaces, fablabs, digilabs, do it zones…?
Spaces for young people
The new people’s network
I-Beacon technology
NFC
……….more disruption
Mobile payment
Artificial intelligence
Library service platform
It is clear that librarianship of the future is not for those who seek
a quiet refuge or who won’t embrace ongoing
change in the information, technology,
and community needs landscapes.
“the greatest threat to librarianship is a lack of imagination.”
RD LANKES
Get closer to customers- gain knowledge and engage - Build digital bridges to them
Identify a list of the next things your customers want and quickly give them the few that are easiest for you to deliver
Take advantage of new free platforms, tools and relationships - Make your customers feel part of a community
ENGAGE CUSTOMERS
Reassess your spend and innovate in the right places Create your own digital transformation vision and plan
Create digital leadership, change the culture everyone a disruptor
TO DO
Incremental change will not be enough, radical transformation is required if we are to meet these
challenges
Liz McGettigan @lizmcgettigan [email protected]