the reinvention of the public library

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THRIVING ON DISRUPTION: THE RE-INVENTION OF THE PUBLIC LIBRARY Liz McGettigan BA MCILIP ACMI FRSA Director of Digital Library Experiences SOLUS @lizmcgettigan

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Page 1: The reinvention of the public library

THRIVING ON DISRUPTION: THE RE-INVENTION OF THE PUBLIC LIBRARY

Liz McGettigan BA MCILIP ACMI FRSADirector of Digital Library Experiences

SOLUS@lizmcgettigan

[email protected]

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“ Changes enabled by digital technologies that occur at a pace and magnitude that disrupt established ways of value creation,

social interactions, doing business and more generally our thinking”

Riemer 2013

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More than 150 million people will be born this year…

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….they will be born into a technological and information led

economy

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Building block - Mobile

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Building block - staff out on the floor

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EXPERIENCE

EXPECTATIONS

LISTENING

TALKING

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A FEW TECHNOLOGY TRANSFORMERS

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Learning is changing

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What have you got for me in 1/2 years time?

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Interactivity

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Interactivity

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Touch, contribute, learn

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3d printing

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1. THE AR GAME2. 3D PRINTER3. THE CHARACTERS4. THE BOOK

12

3

4

GAMING

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Augmented Reality

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Robotics

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Occulus Rift

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”We are in a technology tsunami. Whether you love it or hate it, ultimately we have to figure out

how to survive it and make it work for us”

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Courte Courtesy Ned y Ned Potter

…we can handle disruption can’t we?I believe we can become the launchpad for a new futureCourtesy ned potter

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The Drive-In Library

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…makerspaces, fablabs, digilabs, do it zones…?

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Spaces for young people

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The new people’s network

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I-Beacon technology

NFC

……….more disruption

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Mobile payment

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Artificial intelligence

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Library service platform

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It is clear that librarianship of the future is not for those who seek

a quiet refuge or who won’t embrace ongoing

change in the information, technology,

and community needs landscapes.

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“the greatest threat to librarianship is a lack of imagination.”

RD LANKES

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Get closer to customers- gain knowledge and engage - Build digital bridges to them

Identify a list of the next things your customers want and quickly give them the few that are easiest for you to deliver

Take advantage of new free platforms, tools and relationships - Make your customers feel part of a community

ENGAGE CUSTOMERS

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Reassess your spend and innovate in the right places Create your own digital transformation vision and plan

Create digital leadership, change the culture everyone a disruptor

TO DO

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Incremental change will not be enough, radical transformation is required if we are to meet these

challenges

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Liz McGettigan @lizmcgettigan [email protected]