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  • The Pride of Place Partnership

    Residents and Partners Working Together for Change

  • Content

    • Overview of area

    • Overview of the POP Partnership aims and objectives

    • The Quality Mark – how was it for us?

    • Our Neighbourhood Action Plan

    • Empowering residents – what works for us

    • Co-production

  • •Originally built in 1926 under ‘Homes for Heroes’

    scheme but estate fell into decline in the 1980s

    •Completely redeveloped between 2002 to 2008

    •450 properties managed by BCHF plus a further 500

    new private homes

    •Key corridor on the northern edge of the city

    •BCHF established in 2002 to oversee the

    redevelopment and manage the stock

    •BCHF embarked on a Community Development

    scheme in 2008

    Background to Upper Horfield and BCHF

  • Origins of the POP partnership

    • A partnership approach between tenants, BCHF, the

    city council (various departments) and the Police

    • Instigated by tenants who wanted their new estate to

    remain well looked after

    • Started as a Walkabout but grew into a litter pick with

    partnership meetings to report issues

    • Street Rep scheme developed to support the project

    and give tenants a higher profile role to take greater

    leadership for their own streets and the project

    • Chaired and serviced by BCHF but format of meetings

    is about tenants being in control, able to challenge all

    areas of service confidently and face-to-face

  • Partnership in Action

  • Mission: to make Upper Horfield among the

    Cleanest, Safest and Greenest neighbourhoods in

    Bristol and the first area in the South West to

    achieve a Quality Mark award

    Aims of the Pride of Place (POP) partnership:

    •Clean and well-maintained streets providing a safe

    environment for children and adults alike

    •Strong relationships between residents and neighbourhood

    service providers working together to resolve clean, safe and

    green issues swiftly

    •Attractive and well-managed green spaces providing amenity

    value for local residents

    •High quality, well equipped and maintained parks and play

    spaces for children and young people

    •A well designed local environment contributing to a sense of

    safety for all residents

  • To achieve these aims we work together to:

    • Carry out monthly litter picks and walkabouts

    • Hold monthly meetings between residents and partners

    • Visit households where recycling is low to advise

    • Feed stubborn issues to Neighbourhood Partnership

    • Ensure Street Reps are provided with information on how to report issues and advise neighbours

    • Identify issues and develop action plans together to get them solved

    • Carry out visits to other areas to learn about good practice

    • Support new projects e.g. community garden

    • Expand the partnership into our other neigbourhoods

  • How the Quality Mark has benefited this work

    • Quality Mark has provided the area and partners involved with a lot of positive media coverage

    • Achieving a Quality Mark has helped to increase residents’ confidence and helped the partnership to gain influence locally

    • Working together on the Quality Mark process helped to forge strong relationships between partners and residents

    • Quality mark was a useful hook to encourage other partners to become involved in local action e.g. the local high school

  • POP and the NAP provides a focus for

    everyone to engage in CSG projects

    Graffiti project in ABC Park and

    logo for 20mph Welcome

    Signs into estate

  • The Neighbourhood Action Plan (NAP)

    • The NAP ensures all agencies/residents input and

    agree CSG priorities for the neighbourhood

    • Neighbourhood Action Plan helps to identify

    stubborn areas where additional work is needed

    and has helped to secure funding for projects

    • A number of spin-off youth projects have been

    funded such as a Graffiti project and a film about

    community safety: www.youtube.com/horfield200

    • POP now maintains a NAP as part of its core

    work and refreshes it each year with partners

  • What our NAP revealed

  • Clean

    • Extensive dog fouling at certain locations

    • Increase rates of recycling of plastic

    • General litter and low rates of recycling in certain

    streets

    • Improve the standard of black box emptying so non-

    recyclable contents are not emptied onto street.

    • Bins left out on street around the area

    • Increase number of volunteers participating in POP

    • Promote success of the POP initiative to local residents

    and other communities

    • General litter accumulation on area’s streets.

  • Safe

    • Encourage Street Reps to attend Neighbourhood

    Forum meetings in their beat area.

    • Promote Neighbourhood Watch to Street Reps.

    • Ensure road safety is monitored and issues resolved.

    • Carry out major improvements to Poets Park to ensure

    a safe and enjoyable space for everyone.

    • Publicise the Hate Crime reporting service at BCHF.

    • Lighting in Emerson Square park reported to be

    insufficient.

    • Hazel Grove/ Montreal Avenue – insufficient street

    lighting

    • Ensure residents are aware of their local Police beat

    team and how to contact them.

  • Poets Park

    • Poets Park is an area that has suffered long-standing

    issues of Anti-Social Behaviour including drinking

    • BCHF and Police worked together to apply for the area

    to be a Dispersal Zone

    • Reduction in ASB from Dispersal Zone and other

    physical changes helped us to identify what long-term

    changes should be made

    • Permanent No-Drinking Zone applied for by Police with

    support from POP group (residents and agencies)

    • Summer Play Activity delivered in 2009 and 2010 to re-

    engage local people and children in the space

    • Park now ready for a major makeover this year

    (starting on April 1st) launch date in July

  • Green

    • Maintenance and upkeep of the planted verges.

    • Weeds growing on streets/pavements.

    • Tidiness of front gardens.

    • Improve access to space for growing vegetables and

    learning about gardening.

    • Community Gardening project set up to grow and

    plants and veg at ground behind community centre.

    • 30 raised beds all tenanted including 6 with crops

    grown for sale in community shop

    • Polytunnel for rearing of seedlings and plug plants

    sold in community shop

    • www.uhcgc.wordpress.com

  • Estate Design

    Two larger projects were identified in the Quality Mark

    process:

    • Bronte Walk residents wanted to get more greenery

    and a safe place for small children to play

    • Green Close residents wanted the conflict between

    cars and young people sorted out

    Door-to-door visits were conducted and whole street

    consultation events were developed to ensure all

    residents could have their say and give their ideas.

  • Summary of POP’s achievements to date

    • New plastic bottle recycling bank in the neighbourhood

    • Street Reps trained as Waste Doctors by BCC

    • Six new street litter bins installed

    • Three partnership Days of Action on CSG delivered

    • Redevelopment of Poets Park now secured

    • 38 Street Reps recruited in Upper Horfield

    • Walkabouts/Litter Picks held every month since Oct 08

    • Front garden and sunflower competition held each year

    • Gardening project created and sustained

    • In 2011 our scheme was expanded into two other neighbourhoods: Southmead and Broad Quay (Block)

    • Links developed with the local Neighbourhood Partnership to escalate stubborn issues

  • Being Clean, Safe and Green (and yellow)!

    Three days of CSG Action

  • Involving Residents: what works for us?

    • The Monthly POP meetings remain popular – key service

    providers attend and respond/update on issues raised

    • Making sure meetings are not dominated by service

    providers and residents feel comfortable to challenge

    • Bigger organised events such as Big Tidy Ups – done in

    partnership with Police, Waste Services and Safer Bristol

    • Highly visible Walkabouts with Housing Officers and Waste

    Office ensures individual household issues are dealt with

    e.g. tenancy conditions and Fixed Penalty Notices

    • Work hard to maintain regular contact with all Street Reps

    with monthly bulletins and opportunities to participate

    • Keep residents at the centre of the process:

    Nothing about them without them!

  • A co-production project?

    Co-production is a new vision for public services which

    offers a better way to respond to

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