the power of narrative · 2015-07-22 · the power of narrative: creating enthralling museum...

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THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES Dr J Patrick Greene OBE CEO, Museum Victoria

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Page 1: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

THE POWER OF NARRATIVE:CREATING ENTHRALLING

MUSEUM EXPERIENCESDr J Patrick Greene OBE

CEO, Museum Victoria

Page 2: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

1854

Page 3: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Melbourne Museum

Page 4: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Immigration Museum

Page 5: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Scienceworks

Page 6: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

The Royal Exhibition Building

Page 7: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

First Peoples

Page 8: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Yulendj

Page 9: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Yulendj

Page 10: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

“WOMINJEKA” – Welcome

Page 11: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

“WOMINJEKA” – Welcome

Page 12: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Bunjil’s Nest

Page 13: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Bunjil’s Nest

Page 14: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Bunjil’s Nest

Page 15: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!
Page 16: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!
Page 17: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 18: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 19: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 20: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 21: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 22: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 23: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

41%

58%

26%

In WW1 In WW2 In otherwar

84% have PERSONAL connection

- family member in a war

76% aware 2014 is

centenary of start WW1 before visiting

67% NOT aware of WW1 before visit• 50% came across WW1 on visit

• 17% heard about WW1 on arrival

11% visited specifically for WW1

8% visited for WW1 and museum

97% agree made them think @

impact of WW1 on AUS society

91% enjoyed what they learned

67% agree learnings useful

+32 Net Advocacy

Score

DASHBOARD 003 (WW1: LOVE & SORROW)

“Moving” (75%)

“Distressing (but we need to hear these stories)”

(56%)

“Thought provoking”

(75%)

<2410% 25-24

19%

35-4427%

45-5422%

55-6412%

65+10%

57% visitors = adult singles/groups

43% visitors = families

49% visitors = age 35-54 years:

Page 24: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 25: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

WWI: Love & Sorrow

Page 26: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Museum Victoria

Page 27: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

The MV Experience

Page 28: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

MV Apps

Page 29: THE POWER OF NARRATIVE · 2015-07-22 · THE POWER OF NARRATIVE: CREATING ENTHRALLING MUSEUM EXPERIENCES . WOMINJEKA . SINGLE Etc FIRST PEOPLES . LOVE & SORROW RO ITAT OF Fan-in!

Museum Victoria