the mcdreamy opac, take 2.0

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McDreamy OPAC: Creating a Vision for Next Generation Search Tools

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The McDreamy OPAC: Creating Vision for Next Generation Search Tools. Presented at OhioNet, September 2008.

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Page 1: The McDreamy OPAC, take 2.0

McDreamy OPAC:

Creating a Vision for Next Generation Search Tools

Page 2: The McDreamy OPAC, take 2.0

Is McDreamy

the missing link?

YES!

Page 3: The McDreamy OPAC, take 2.0

TechTechnology Implementation

Page 4: The McDreamy OPAC, take 2.0

More choices than ever

• Enriched Data Options

• Non-ILS dependent platforms

• Content Management / Open Source

• Customization

• In a dream world, standards adoption

Page 5: The McDreamy OPAC, take 2.0

What does this mean?

Search is no longer entirely dependent on

the core ILS architecture.

Making YOUR VISION very important!

Page 6: The McDreamy OPAC, take 2.0

I wish our OPAC were

more like_______, because

_________________.

Page 7: The McDreamy OPAC, take 2.0

“… more like Amazon because browsing is personalized.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 8: The McDreamy OPAC, take 2.0

“… more like iTunes for merchandising and content downloading.Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 9: The McDreamy OPAC, take 2.0

… and iTunes results are visual.

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 10: The McDreamy OPAC, take 2.0

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Nordstrom because it’s fun.”

Page 11: The McDreamy OPAC, take 2.0

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Ann Taylor Loft because it is practical.”

Page 12: The McDreamy OPAC, take 2.0

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Good Reads, Library Thing, Amazon, and iTunes because they build community based on reading!”

Page 13: The McDreamy OPAC, take 2.0

Library Searching History

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Dewey Decimal System

Web OPAC

Dial-up Access

The Card Catalog

Reader’s Guide

Text-Based OPACMARC

LC Subject Headings

Federated Search

Page 14: The McDreamy OPAC, take 2.0

Have we come far enough?

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“The price-to-computing-power ratio has changed so dramatically since the 1970s, when the technology in today’s 8GB iPod would have cost $100 million, that new classes of database are possible now that were inconceivable then.”

Endeca’s White Paper on Information Access Platformendeca.com/resources/pdf/Endeca_IAP_white_paper.pdf

Page 15: The McDreamy OPAC, take 2.0

Defining the

Search Discovery Platforms• Relevance and Boosting• Tag Clouds or Associations• Facets• Refinement vs. Discovery• Content Harvesting• Indexing of purchased content• Social Networking: Customer Tagging /

Reviews based on own users or a larger community

• Data server

Page 16: The McDreamy OPAC, take 2.0

The Marketplace

Search Discovery Platforms• Endeca, ProFind

• North Carolina State U, www.lib.ncsu.edu/catalog

• Aquabrowser, MediaLab Solutions/TLC (2004)• Queen’s Public, www.queenslibrary.org• Columbus Metropolitan, catalog.columbuslibrary.org

• Encore, III (2006)• Westerville Public, www.westervillelibrary.org

• World Cat Local, OCLC (2006)• Washington State U, www.lib.washington.edu

• Primo, Ex Libris (2007)• Vanderbilt U, discoverlibrary.vanderbilt.edu/

Page 17: The McDreamy OPAC, take 2.0

The Marketplace

Wide Spread Adoption

nearly 2000

100 plus

Page 18: The McDreamy OPAC, take 2.0

Marketplace Explosion

2008

Page 19: The McDreamy OPAC, take 2.0

The Marketplace

2008 Big Changes• Encore releases 2.0

• Westerville Public, westervillelibrary.org/encore• University of Nebraska-Lincon, iris.unl.edu/

• TLC ends relationship with Aquabrowser• Aquabrowser partners with Library Thing on

My Discoveries• Muncie Public, www.munpl.org/• Croyden College, intranet.croydon.ac.uk/~vrcentre/index.htm

• Serials Solutions picks up Aquabrowser academic sales

Page 20: The McDreamy OPAC, take 2.0

The Marketplace

2008 Introductions• VTLS announces Visualizer, January 2008

• National Library of Ireland, coming soon.

• Follett releases Destiny Quest, June 2008• Creekview High School, GA

http://mediacenter.cherokee.k12.ga.us/

• TLC announces Indigo• SirsiDynix announces Enterprise

• San Diego Public Library, coming soon.

Page 21: The McDreamy OPAC, take 2.0

The Marketplace

Quasi-Discovery Platforms• Open source: Koha, LibLime

• Athens Co Public, search.athenscounty.lib.oh.us

• Enhanced Traditional OPACs• Polaris PowerPac, catalog.knox.net

• Content Management Powered• Ann Arbor District Library, www.aadl.org/catalog

• Homegrown solutions• Miami U’s Solrpac, beta.lib.muohio.edu• Villanova U’s VUFind, library.villanova.edu/Find

Page 22: The McDreamy OPAC, take 2.0

Considerations

Search Discovery Platforms• Data servers vs. real-time

• Account integration

• Customization options

• Cost

• Enriched content

Page 23: The McDreamy OPAC, take 2.0

Trends to Watch• Chat integration

• Topeka and Shawnee County Public, catalog.tscpl.org

• Enhanced data: Syndetics ICE, LTFL, Video Detective, Brodart’s Web Links, Flickr APIs…

• Widgets• FRBR

• Amazon gets it!• Salt Lake County Public, www.slco.lib.ut.us• Carroll County Public, aqua.carr.org

• Mobile device support• Library Thing, www.librarything.com/mobile-tester

• Deliverable content• NetFlix• The iPod/iTouch/iPhone, the Kindle, what’s next?

Page 24: The McDreamy OPAC, take 2.0

It’s time to starting

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

McDREAMING

Page 25: The McDreamy OPAC, take 2.0

Ingredients to Cooking up a Vision• Know the user

• Understand search/library history

• Understand current state

• Trend watch and play, play, play!

Page 26: The McDreamy OPAC, take 2.0

Art of InnovationTom Kelley

The Deep Dive Nightline, ABC News, July 13, 1999

“The best way to get a good idea is to get a lot of ideas."

-Linus Pauling

Page 27: The McDreamy OPAC, take 2.0

Who are your users?

Creating Personas

• Data Mining

• Surveying users

• Watching users

• Interview front-line staff

Page 28: The McDreamy OPAC, take 2.0

Who are your users?

Page 29: The McDreamy OPAC, take 2.0

Stuart, the Student

Biology Undergraduate, 2nd year

Not used the library on his own for finding information (Mom was big help in HS)

Avid ScienceFiction Reader

Tends to buy, not borrow (loves Amazon, loathes the college book store)

Page 30: The McDreamy OPAC, take 2.0

Jane, Housewife/Consultant

Three kids: 8, 5, 3Visit library weekly for storytimes and homework help

Started using library with kids

Power computer user: blogs on family and photography

Consults in the design industry

Page 31: The McDreamy OPAC, take 2.0

Kent, Retired Dentist

Life-long library user (fondly remembers the card catalog)

Wants to start a small retirement business venture

Hobbies include boating and fishing

Uses computer for emailing grandkids (Oh, and the library online catalog)

Page 32: The McDreamy OPAC, take 2.0

Need more help?

Possible Vendors

• Design/Discovery Firms

• Usability Firms

• Contract/RFP Experts

• Development/Coders

• ILS

Page 33: The McDreamy OPAC, take 2.0

Need more help?

Library Vendor Relationship • Before you sign

• Development partner

• Beta tester

Page 34: The McDreamy OPAC, take 2.0

Describe your McDreamy OPAC,

in a single word… (Okay, let’s go with 3 words!)

Page 35: The McDreamy OPAC, take 2.0

FINDABILITY, FUN,

DELIVERY

Page 36: The McDreamy OPAC, take 2.0

Oh, and please, please,

please…

Page 37: The McDreamy OPAC, take 2.0

Thank you!

Jessi Crim-Weithman

Associate Director of Support Services

Westerville Public Library

126 S. State St., Westerville, OH 43081

Email: Jessi at westervillelibrary.org

Blog: www.mommylibrarian.com