the learning revolution is here: top workplace learning trends & predictions
TRANSCRIPT
The Learning Revolution is Here
Workplace Learning Trends and Predictions for 2017
Today’s speakers
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Yvonne ChenHead of Marketing
Udemy for Business@ChenEnnovy
Gelena SachsDirector, People Ops
Udemy@GelenaRose
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An unlikely founder
One room schoolhouse in Turkey
2nd place in the International Mathematics Olympiad
Eren Bali founded Udemy in 2009
We’ve seen tremendous growth at Udemy
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2009 2010 2011 2012 2013 2014 2015 2016
Udemy users
14M Users
190+ Countries
40,000 Courses
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Available on all devices, all platforms
2,000+ courses on over 20 topics
taught by industry experts
Your organization’s proprietary
content
People at work use Udemy for Business to upskill
Our Vision
To help anyone build the life they imagine
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A NY Millennial
Alexa Bennett, Age 25, NYC
Initial career dream:Gallery
art buyer
Major:Art and Design
Problem:Paying rent in NY is hard so became a VC
receptionist at Insight Venture
Partners
Solution:Saw a gap in
marketing needs and was
interested in learning, so used Udemy to upskill
Result:Promoted
to Marketing Manager
“ Pull yourself up by your bootstraps, eat what you kill, and cowgirl up. Udemy proved to me that I can do anything.”
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1 People Around the World Increasingly Learn Online
2 Millennials are Addicted to Learning and It’s Reshaping L&D
3 Mobile Video On-The-Go is the New Normal
4 Optimal Learning Occurs Mid-Week
5 Technical Skills Across Industries Continue to be In-Demand
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1 L&D Will Become a Strategic Business Asset
2 L&D Will Establish Learning Metrics that Matter
3 Automation Will Give Rise to the Importance of Soft Skills
4 The Business World Will Get Serious About VR
5 Organizations Will Shift from Push to Pull Learning that’s Personalized
5 Key Learning Trends 5 Predictions for L&D in 2017
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People Around the World Increasingly Learn Online
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Millennials are Addicted to Learning and It’s Reshaping L&D
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Millennials (21-34)48%
Gen X (35-54)39%
Boomers (55 and up)9%
Gen Z (18-20)4%
Millennials are Addicted to Learning and It’s Reshaping L&D
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The ULearn Program is designed to provide our employees with financial support to pursue learning that will enhance skills in their current or future work-related areas
$1500Annual Learning Stipend
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Mobile Video On-The-Go is the New Normal
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Mobile Video On-The-Go is the New Normal
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Technical learners prefer web-based learning
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Optimal Learning Occurs Mid-Week
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MollyDirector of Operations
Director, Product
Director of Operations
LindseyMarketing Manager
Instructor Community
Manager
Corporate Marketing Manager
JoshMarketing Manager
Merchandise Marketing Manager
Customer Support Manager
Udemovements
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Technical Skills Across Industries Continue to be In-Demand
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SQL for Marketers
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L&D Will Become a Strategic Business Asset
● Creating Leaders ● Managing for Success ● The Power of a Growth Mindset● Emotional Intelligence ● Feedback Training● Decision Making
L&D Will Establish Learning Metrics that Matter
● Success and satisfaction v. time● Agile feedback to L&D● Knowledge sharing● Timely pulse surveys
Automation Will Give Rise to the Importance of Soft Skills
1. Continuous learning
2. Shifting the focus to soft skills like critical thinking, creativity, and people leadership
Amazon Go and Eatsa
The Business World Will Get Serious About VR
• The visitor v. viewer
• ER training for healthcare teams, fire fighting practice, or evidence gathering training for police workers
• Challenges- Making it reality- Success metrics & benchmarks- Data integration w/ the LMS- Side effects like nausea
Organizations Will Shift from Push to Pull Learning
• Advocates of social learning for places to pull from
• Put processes in place to allow employees to ask for what they think they need
• Shifting our culture to employees owning their own self-development
Udemy Employee: Andrew Tosiello
• Started on Udemy’s Customer Support team as a student escalation manager
• Took Udemy courses on HTML, CSS, and technical email marketing in his spare time
• Switched roles and became the Email Automation Manager for Udemy’s Lifecycle Marketing team
Andrew TosielloUdemy
Marketing Manager, Email Automation
Valin’s employees brought learning into the company
Our employees came to us and asked to use Udemy for Business’ consumer-like and
engaging video content. As we transitioned from a push to a pull learning environment, we were one of the early adopters of Udemy
for Business.
Sue CzeropskiValin CorporationDirector of L&D
Q&A
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Gelena SachsDirector, People [email protected]
Yvonne ChenHead of MarketingUdemy for [email protected]
Thank you